Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

27 Queens Road, Wimbledon, London SW19 8NW
Submit a Review
9.2 25 Reviews
  • Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road, London
Dicky Birds nurseries are enthusiastic about providing meaningful, playful, and explorative childcare and education to children across Kingston and Merton. The team of dedicated, passionate, and caring staff in the sites across Surbiton, Wimbledon and Raynes Park provide the little ones with high quality, fun and engaging activities to support their growth and development. The Dicky Birds team firmly believe that each child deserves a rich education from an early age and an opportunity to find their feet, making new memories and experiences along the way.

Situated in a newly renovated spacious 3-story converted house in the heart of Wimbledon you will find the Queens Rd nursery. Just pop off the train at Wimbledon station along the high street or take advantage of local bus routes and you will find us nearby Centre Court shopping. The nursery has large rooms and a fantastic outdoor play area for the chicks to enjoy.

Care Provided by Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Jana Tomonova (Regional Support Manager)
  • Number of Childcare Staff
  • 45
  • Total Places for Children
  • 100
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road Reviews (25)

Total of 25, showing 1-20
9.2

Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road has a Review Score of 9.2 (9.206) out of 10, based on 15 reviews in the last 2 years. Over all time Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road has 25 reviews.

Overall Experience

  • 19
  • 5
  • 0
  • 0
  • 1

Date Published

25
0
9
15
10
Overall Experience  Overall Experience 5.0 out of 5

Management and the rest of the Ducklings Team have been incredibly welcoming for our son who recently started at Dicky Birds. He has settled in very quickly, and he is very happy and enjoys being there. They have great communication, have events where parents can come and hang out with the children
outside of drop off and pick up which is often a busy time and overall is a warm and welcoming environment. I am very pleased we have put our son into Dicky Birds Queens Road.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

Thank you for taking the time to leave a review. It's great to hear that your little one is so happy here! Our dedicated team works hard to build strong, supportive relationships with both the children and their families. Providing informative, reliable communication which keeps families up-to-date with their little one's nursery journey along with opportunities for them to become part of the nursery's warm, welcoming community are great for building a strong partnership between nursery and home.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our daughter continues to thrive at Dicky Birds - Queens Road. The staff in the Owls room have created a safe, fun and educational environment that gets the children involved in different activities with obvious learning objectives in mind, while also allowing the children the freedom to engage in ways
that they prefer and feel comfortable with. The Owls team are very receptive to feedback and are always looking for new ways to excite and engage the children. There are also plenty of opportunities for parents to be involved in activities, which gives us an insight into the fun things our children get to do. The meals on rotation are healthy options with lots of variety, and while our daughter does not have any dietary restrictions the nursery is well-equipped to accommodate those. We are so pleased with our choice of Dicky Birds - Queens Road and are confident that our daughter will be well-prepared for reception in a few years' time.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

Hi, thank you for taking the time to leave a review. It's so great to hear that your little one is thriving with us! Our dedicated team take the time to devise a variety of stimulating activities for children to enjoy throughout the nursery day. These build upon the children's interests helping to keep them interested and engaged whilst providing plenty of opportunities for learning.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Both of my two kiddies (aged 4 and 2) have absolutely loved Dickies since they were babies. It has a lovely family feel and communication with room leaders and management has been great. All of the staff have been extremely nurturing and loving with the girls and they're always coming up with new engaging
activities.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

Thank you for taking the time to leave a review. Children enjoy a variety of fun, engaging and educational activities in a warm and supportive nursery environment. We strive to provide our families with reliable, informative communication which is so important in building strong partnerships between nursery and home.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My daughter is very happy at nursery and growing in confidence and skills. She has been there since ducklings and is now in pre-school. She surprises us every day with a new little skill! The team are lovely and she is very fond of them. They deal admirably with difficult drop-offs and are always happy
to offer a cuddle and reassurance for parents. We'll miss them all when she goes to school!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

Thank you for taking the time to leave a review. Children enjoy a warm, welcoming and inclusive nursery environment where they can develop their confidence and enjoy stimulating activities which help them develop important skills for the future.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our children are happy here. The staff are really kind and caring towards the children and the environment is so homely and welcoming. The nursery are making loads of effort to involve the parents and organise events which I also appreciate.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

Thank you for taking the time to leave a review. Our dedicated team work hard to build a warm, nurturing and supportive environment in which children thrive. Building strong partnerships with our families by organising different events and maintaining reliable, informative communication is so important.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We’re really happy with the Ducklings team at Dickybirds Queens Road. Our child loves going to nursery - there are so many activities, and they seem educational as well as fun. The staff in Ducklings are wonderful - so caring to the children, and really helpful and informative for us. The food is nutritious
and varied, and overall, we feel our child is really well looked after.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

Thank you for taking the time to leave a review. It's great to hear that your little one is loving their time here! The stimulating activities children enjoy throughout the nursery day are informed by our bespoke education programmes so they present plenty of engaging opportunities for learning. Our dedicated team are so passionate about forming strong, supportive relationships with the children in their care and strive to maintain strong parent partnerships.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have 2 children (1 boy, 1 girl) at Dicky Birds, and also another son who moved on to school, from Dicky Birds, a couple of years' ago. Dicky Birds is a wonderful environment for my children to develop. Their social skills are amazing, and this is down to the great work that the Dicky Birds team
put into making the nursery a very welcoming and enriching environment. Now that it is spring, it is lovely to see how much nursery garden time, and trips to South Park Gardens, that the children are getting. The Manager and the team go above and beyond to ensure the children, and parents, feel very comfortable with Dicky Birds. The recent sessions where parents could attend (eg sensory afternoon/science afternoon) have been great and it is so nice to get an insight into what the children are learning.
Thanks to all of the Dicky Birds staff!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

Thank you for taking the time to leave a review. Our team take great care to create a stimulating, engaging nursery environment where children enjoy playing and learning together. Ensuring children enjoy outings in the local area is so important in providing them with fun, enriching experiences.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My daughter is in the nursery and has been with the nursery for a few years. The team are wonderful and welcomes us in every morning, sometimes if my daughter is sad they will give her a lovely cuddle and help her adjust for the day. I feel very reassured every day that she is having so much fun!
It
has been lovely to see the changes in the nursery over the last year, we enjoy coming into the nursery for the parental activity sessions which have been a lot of fun for us and the children.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

Thank you for taking the time to leave a review. Our kind, nurturing team provide the support children need to feel happy, safe and secure in our nursery environment. Building strong relationships with our families is so important in creating a strong partnership between nursery and home.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Dicky Birds for almost a year. She is very well cared for and she adores her key workers who have been very caring and patient as it took her some time to settle in. She thoroughly enjoys the wide range of activities that Dicky Birds offer and it is comforting to know
that she is in safe hands when I drop her off in the morning! The staff and management are all very welcoming & approachable, always willing to help! When I pick her up in the evening her smile says it all

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

Thank you for taking the time to leave a review. Settling in sessions aim to make children's transition to nursery as smooth as possible, and our warm, nurturing team really take the time to ensure they feel happy and confident in our nursery environment. The children have a great variety of stimulating activities, which are informed by our education programmes, each day which present fun and engaging opportunities for learning.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

I collect a a little girl from Dicky Birds and every time I do the handover is always amazing. The girls in the baby room are very welcome and nice, they make sure to tell me all her day so I can tell her parents. She really loves to be there, in a normal day it takes at least twenty minutes to come
out because she refuses to leave. The management there is also very easy to talk to and helpful. I'm now pregnant and Dicky Birds will be one of my options.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

Hi, thank you for taking the time to leave a review. Good communication with our families and carers is so important, and our friendly team keeps them informed and up-to-date on their little one’s learning journey.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have 2 children (1 boy, 1 girl) at Dicky Birds. My son has been attending 3 days a week for 1 year, since 9 months and my eldest has been attending for 3 years. We have had a fantastic experience at Dicky Birds, the staff do an amazing job of keeping the children happy, well cared for and engaged
in learning and playing. The atmosphere in the rooms is happy, warm and loving and the kids very much feel part of the Dicky Birds family! We have especially appreciated the thought and energy that the team put into the activities in the rooms which keep the children engaged and learning. The teams that care for the children day-to-day are dedicated and hard working. I often feel that they are genuinely passionate about what they do, they know my childrens' personalities, what makes them happy and how to help them when they need help. There is a solid focus on learning, development and helping prep for school in the older rooms. They will be very sad when it comes to leave for primary school!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

Hi, thank you for taking the time to leave a review. Our kind, caring team are so passionate about helping children to learn and grow. They form close relationships with the children in their care, taking the time to get to know their individual personalities so they can provide the support they need to thrive. Throughout the nursery day, children can enjoy a variety of stimulating activities which keep them excited about and engaged in their learning.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Both my daughters have attended Dicky Birds Queens Road from around eleven months old and have absolutely thrived. All the staff are so welcoming each morning and always so helpful when ever I had questions or concerns.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

Hi, thank you for taking the time to leave a review. It’s lovely to read that both of your little ones have thrived with us! Our team works hard to build strong, supportive partnerships with our families, which is so important in helping children to learn and grow.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My daughter has thrived at Dicky Birds, moving from babies into toddlers, she is so excited to come into the nursery every day and is always greeted with a big smile. The nursery has provided more care and reassurance for us after a challenging year for them, always putting effort into the activities
and fun they have every day with the children. We love the weekly roundups we get and seeing all the fun the children had over the week. The management team are wonderful for sharing nursery updates and giving us loads of opportunities to come into the nursery and be a part of it. Thank you to the wonderful carers and team who look after our little girl.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

Hi, thank you for taking the time to leave a review. Our caring, enthusiastic team strive to provide high-quality help and support to our families through all stages of development. They really take the time to make activities stimulating and engaging for the children so they can explore, learn and discover every day. Sharing updates and welcoming families into the warm nursery community helps to build strong partnerships.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My son attended Dicky Birds Queens Road prior to starting school this September. I couldn’t have been more impressed by the staff members within the room. Always helpful, engaging and most of all, they adored my son! They provided him with everything he needed to be the happy, confident, educated child
he is today. The leadership team supported us as a family through some behaviour challenges we were having at home and provided information that helped us deal with this more adequately. The food was healthy and homely and he was certainly a fan of the many meals! I have felt nothing but warmth from our time here and I couldn’t recommend this team enough. Thank you all for everything.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

Hi, thank you for taking the time to leave a review. Our dedicated nursery team take the time to build strong, supportive relationships with the children in their care. This is so important in helping children to develop the confidence they need to begin fostering important skills for the future. Our nutritious nursery menus give children the chance to experience a variety of tasty, fresh flavours at mealtimes.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 1.0 out of 5

I, alongside many other parents as of late, made the decision to pull my son out of Dicky Birds Queen's Road in November 2022. This is a big chain of a nursery where profits come above care - rooms are at capacity and staff numbers are filled with agency workers with whom children cannot form any attachment
to. Management is weak, parents are given the bare minimum in terms of feedback, the settling-in period for us (Sep 22) was completely chaotic, with no system in place to support new parents. Complaints to head office and to the area manager were not addressed properly - there are so many issues with this nursery and I believe now, after Ofsted intervention, they are finally taking some action having ignored so many parents before now. My child is now at another local nursery, small and privately owned and absolutely thriving, a stark contrast to his time here. I feel my family were utterly let down by Dicky Birds and would advise all parents to avoid this setting at all costs.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

Hi, thank you for taking the time to leave a review. We sincerely apologise for your experience with us. Please be assured that your concerns are being taken seriously and have been escalated to senior management. If you like to discuss anything further, please don't hesitate to contact our customer services team on 0800 028 4500.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The settling in period wasn't managed very well by the key person. However, the way the management team handled our concerns was outstanding. We felt they were really listening, providing details of our child's day and what the team is doing to resolve any issues we had. The staff in the room were so
caring and always told us with so much excitement about our daughter's day and what she achieved. The love and care for our daughter felt genuine. She was always happy to go to nursery.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My daughter spent 3 years at Dicky Birds Queens Road and my son started attending last September. This is a lovely, welcoming, caring, thoughtful and creative nursery with attentive and affectionate staff. For me, the best measure of the high standards of this nursery has been that whenever I have had
any concerns/questions they have been quickly and thoroughly dealt with. Their response to the Covid pandemic from the start has been clear towards the parents and very containing towards the children. The fact that my children loved nursery made it easy for me to feel the same!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

We loved Dickie Birds and were sad to take our daughter out of here when we moved away, the staff are lovely and it was clear our daughter was excited to go there each day. My only feedback would be that the settling in process wasn't handled well and that communication to start was a bit patchy, but
after one honest conversation with the team this was rectified very quickly and as I say, the end experience was great. Would strongly recommend sending a child here to any prospective parents.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

A fantastic nursery, great facilities, friendly staff, excellent communication between management and parents and just an all-round pleasant experience to use them. Freshly cooked meals and daily updates on our son's activities, what he ate, and what he enjoyed. Cannot fault.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

A very well-run nursery. Great staff and facility. Compared to our new nursery, we feel the food offering at Dicky Birds is far superior, with two hot meals offered. We will miss the staff and nursery friends our daughter made during her time at Dicky Birds.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.2 (9.206)

Overview of Review Score

The Review Score of 9.2 (9.206) out of 10 for Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.506 for Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road is calculated as follows: ( (125 Excellents x 5) + (37 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (8 Very Poors x 1) ) ÷ 178 Ratings = 4.506

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20. 14 Positive Reviews ÷ 20 = 0.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (1)

Jana

Jana Tomonova

Job Title: Regional Support Manager

Jana has many years of experience in the early years sector and has a strong passion for providing exceptional education and care.


Frequently Asked Questions about Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

What is the Age Range of Children that Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road accepts?

Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road Open?

Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road have capacity for?

Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road has capacity for a total of 100 Children.

How far is Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road to the centre of London?

6.1 mile(s) as the crow flies, distance by road may be significantly further.