Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road has a Review Score of 9.2 (9.206) out of 10, based on 15 reviews in the last 2 years. Over all time Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road has 25 reviews.
Review from M v (Mother of Child) published on 1 July 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road
Thank you for taking the time to leave a review. It's great to hear that your little one is so happy here! Our dedicated team works hard to build strong, supportive relationships with both the children and their families. Providing informative, reliable communication which keeps families up-to-date with their little one's nursery journey along with opportunities for them to become part of the nursery's warm, welcoming community are great for building a strong partnership between nursery and home.
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Review from Francine S (Mother of Child) published on 19 June 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road
Hi, thank you for taking the time to leave a review. It's so great to hear that your little one is thriving with us! Our dedicated team take the time to devise a variety of stimulating activities for children to enjoy throughout the nursery day. These build upon the children's interests helping to keep them interested and engaged whilst providing plenty of opportunities for learning.
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Review from Laura L (Mother of Child) published on 10 June 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road
Thank you for taking the time to leave a review. Children enjoy a variety of fun, engaging and educational activities in a warm and supportive nursery environment. We strive to provide our families with reliable, informative communication which is so important in building strong partnerships between nursery and home.
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Review from N W (Mother of Child) published on 10 June 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road
Thank you for taking the time to leave a review. Children enjoy a warm, welcoming and inclusive nursery environment where they can develop their confidence and enjoy stimulating activities which help them develop important skills for the future.
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Review from K F (Mother of Child) published on 5 June 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road
Thank you for taking the time to leave a review. Our dedicated team work hard to build a warm, nurturing and supportive environment in which children thrive. Building strong partnerships with our families by organising different events and maintaining reliable, informative communication is so important.
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Review from L J (Mother of Child) published on 31 May 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road
Thank you for taking the time to leave a review. It's great to hear that your little one is loving their time here! The stimulating activities children enjoy throughout the nursery day are informed by our bespoke education programmes so they present plenty of engaging opportunities for learning. Our dedicated team are so passionate about forming strong, supportive relationships with the children in their care and strive to maintain strong parent partnerships.
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Review from Joseph B (Father of Child) published on 31 May 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road
Thank you for taking the time to leave a review. Our team take great care to create a stimulating, engaging nursery environment where children enjoy playing and learning together. Ensuring children enjoy outings in the local area is so important in providing them with fun, enriching experiences.
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Review from Jen S (Mother of Child) published on 30 May 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road
Thank you for taking the time to leave a review. Our kind, nurturing team provide the support children need to feel happy, safe and secure in our nursery environment. Building strong relationships with our families is so important in creating a strong partnership between nursery and home.
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Review from G F (Mother of Child) published on 28 May 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road
Thank you for taking the time to leave a review. Settling in sessions aim to make children's transition to nursery as smooth as possible, and our warm, nurturing team really take the time to ensure they feel happy and confident in our nursery environment. The children have a great variety of stimulating activities, which are informed by our education programmes, each day which present fun and engaging opportunities for learning.
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Review from Judite F (Nanny Carer of Child) published on 7 December 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road
Hi, thank you for taking the time to leave a review. Good communication with our families and carers is so important, and our friendly team keeps them informed and up-to-date on their little one’s learning journey.
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Review from L L (Mother of Child) published on 4 December 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road
Hi, thank you for taking the time to leave a review. Our kind, caring team are so passionate about helping children to learn and grow. They form close relationships with the children in their care, taking the time to get to know their individual personalities so they can provide the support they need to thrive. Throughout the nursery day, children can enjoy a variety of stimulating activities which keep them excited about and engaged in their learning.
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Review from B N (Mother of Child) published on 14 November 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road
Hi, thank you for taking the time to leave a review. It’s lovely to read that both of your little ones have thrived with us! Our team works hard to build strong, supportive partnerships with our families, which is so important in helping children to learn and grow.
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Review from P J (Mother of Child) published on 26 October 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road
Hi, thank you for taking the time to leave a review. Our caring, enthusiastic team strive to provide high-quality help and support to our families through all stages of development. They really take the time to make activities stimulating and engaging for the children so they can explore, learn and discover every day. Sharing updates and welcoming families into the warm nursery community helps to build strong partnerships.
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Review from Curtis B (Father of Child) published on 25 October 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road
Hi, thank you for taking the time to leave a review. Our dedicated nursery team take the time to build strong, supportive relationships with the children in their care. This is so important in helping children to develop the confidence they need to begin fostering important skills for the future. Our nutritious nursery menus give children the chance to experience a variety of tasty, fresh flavours at mealtimes.
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Review from Annabelle M (Mother of Child) published on 27 March 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road
Hi, thank you for taking the time to leave a review. We sincerely apologise for your experience with us. Please be assured that your concerns are being taken seriously and have been escalated to senior management. If you like to discuss anything further, please don't hesitate to contact our customer services team on 0800 028 4500.
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Review from Anchen L (Mother of Child) published on 20 August 2021
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Review from Ellen H (Mother of Child) published on 28 May 2021
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Review from Simon L (Father of Child) published on 25 May 2021
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Review from Jonathan (Father of Child) published on 25 May 2021
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Review from Mike B (Father of Child) published on 25 May 2021
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The Review Score of 9.2 (9.206) out of 10 for Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.506 for Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road is calculated as follows: ( (125 Excellents x 5) + (37 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (8 Very Poors x 1) ) ÷ 178 Ratings = 4.506
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.7 Points relating to the number of positive Reviews for Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20. 14 Positive Reviews ÷ 20 = 0.7
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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