Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
62 Claremont Road,
Surbiton
KT6 4RH
Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road has a Review Score of 9.7 (9.721) out of 10, based on 35 reviews in the last 2 years. Over all time Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road has 57 reviews.
Review from A P (Father of Child) published on 7 April 2023
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5.0 out of 5
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Hi, thank you for taking the time to leave a review and for providing us with feedback. Your concerns raised are being taken seriously and if you would like to discuss anything further, please don’t hesitate to contact our customer services team on 08000 284500.
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Review from Rory S (Father of Child) published on 6 April 2023
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5.0 out of 5
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Hi, thank you for taking the time to leave a review. It's lovely to hear that your little one is so happy here! Our team works so hard to provide a great variety of stimulating activities alongside our specially designed education programmes.
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Review from W H (Father of Child) published on 6 April 2023
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5.0 out of 5
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Hi, thank you for taking the time to leave a review. Our team really takes the time to get to know each individual child and form kind caring relationships. They work hard to provide a great variety of stimulating activities alongside our fantastic education programmes.
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Review from Claire P (Mother of Child) published on 6 April 2023
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5.0 out of 5
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Hi, thank you for taking the time to leave a review. It's lovely to hear that our team have been able to help your little one develop her confidence! They work hard to provide a supportive, nurturing environment where all children can thrive.
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Review from J S (Mother of Child) published on 6 April 2023
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5.0 out of 5
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Hi, thank you for taking the time to leave a review. Our team are so passionate about providing exceptional childcare and education. They work hard to deliver a great variety of fun, engaging activities alongside our fantastic education programmes.
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Review from S G (Mother of Child) published on 6 April 2023
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5.0 out of 5
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Hi, thank you for taking the time to leave a review. Our team really takes the time to get to know each individual child and build kind, caring relationships. Effective communication is so important in maintaining strong parent partnerships.
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Review from Tamsyn J (Mother of Child) published on 6 April 2023
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5.0 out of 5
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Hi, thank you for taking the time to leave a review. Our team are so passionate about providing exceptional childcare and education. They really take the time to get to know each individual child and form kind, caring relationships.
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Learning
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Review from Effi T (Mother of Child) published on 6 April 2023
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5.0 out of 5
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Hi, thank you for taking the time to leave a review. Our team are so passionate about providing exceptional childcare and education. They work hard to deliver our fantastic education programmes alongside a great variety of stimulating activities.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
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Staff
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Review from B P (Mother of Child) published on 6 April 2023
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5.0 out of 5
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Hi, thank you for taking the time to leave a review. Our team are so passionate about providing exceptional care and education. They work hard to provide a variety of stimulating activities alongside our specially designed education programmes.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Helena H (Mother of Child) published on 6 April 2023
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5.0 out of 5
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Hi, thank you for taking the time to leave a review. It's so great to hear that your little one has settled in so well here! Our team works hard to provide a great variety of stimulating activities alongside our fantastic education programmes.
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Review from C K (Mother of Child) published on 4 April 2023
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5.0 out of 5
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Hi, thank you for taking the time to leave a review. Our team is so passionate about providing exceptional childcare and education. They work so hard to provide a supportive, nurturing environment where every child can learn and grow.
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Review from Victoria T (Mother of Child) published on 4 April 2023
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5.0 out of 5
Reply from Laura Wiltshire, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Hi, thank you for taking the time to leave a review. We are so please that you and your family are happy with the service we provide at Dicky Birds Day Nursery in Claremont Road, Surbiton. We aim to work with passionate, knowledgeable and reflective staff, who aspire for excellence every day. Care for our little ones is at the centre of all we do, from the food we serve to the activities we implement.
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Review from Michelle S (Mother of Child) published on 4 April 2023
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5.0 out of 5
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Hi, thank you for taking the time to leave a review. Our team is so passionate about providing exceptional childcare and education. They work hard to create an environment where children feel happy, supported and empowered to develop important skills.
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Review from S C (Mother of Child) published on 29 March 2023
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5.0 out of 5
Reply from Alanah Hewett, Marketing Assistant at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Hi, thank you for taking the time to leave a review. It's lovely to hear that your little one is enjoying their time with us! Our team are so passionate and really take the time to build strong relationships with each child. We offer a great variety of fun, stimulating activities and our fantastic education programmes which have been carefully designed to prepare children for the future.
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Review from L B (Mother of Child) published on 29 March 2023
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5.0 out of 5
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Hi, thank you for taking the time to leave a review. It's so great to hear that your family has had such a lovely experience with us! We are proud to have a nursery team full of passionate, nurturing practitioners who are so committed to helping children learn and grow. Keeping parents up-to-date with their little one's progress is so important.
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Review from Monica D (Mother of Child) published on 7 July 2022
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5.0 out of 5
Reply from Laura Wiltshire, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Hi Monica, thank you for leaving such a great review for Dicky Birds Day Nursery! It's great that your son enjoys all of our activities and has learnt a lot during his two years here. We pride ourselves on our learning curriculum and it's great to hear that it is helping children develop. It sounds like you have put a lot of thought into choosing our nursery based on safety, staff, activities etc. and we really appreciate you sharing this in your review. Thank you.
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Review from Victoria E (Mother of Child) published on 31 May 2022
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5.0 out of 5
Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Thank you for taking the time to leave a review, it is very much appreciated.
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Review from Emina G (Mother of Child) published on 25 April 2022
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5.0 out of 5
Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Thank you kindly for taking the time to review our nursery, it is very much appreciated. Your feedback will be passed on to the nursery management team.
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Review from Mikey A (Father of Child) published on 25 April 2022
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5.0 out of 5
Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Thank you for taking the time to leave a review; it is very much appreciated.
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Review from Victoria B (Mother of Child) published on 25 April 2022
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5.0 out of 5
Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Thank you kindly for taking the time to review your nursery; it is very much appreciated. Your feedback will be passed on to the nursery management team.
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The Review Score of 9.7 (9.721) out of 10 for Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 35 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.721 for Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road is calculated as follows: ( (319 Excellents x 5) + (87 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 420 Ratings = 4.721
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road is based on 34 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 number of registered child places is 14, which has been reached with 34 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
I am a dedicated, resourceful and goal-driven educator with a solid commitment to the areas of learning and development. My special field of expertise is child development. My understanding of psychology and the complexity of emotions allows me to work in close partnership with parents to implement and manage effective parent liaison programmes. I have received numerous certifications and awards in the fields of learning and development, such as the Inspirational and Compassionate Performer Award. I teach meditation to children, young adults and parents. By way of creative playful engagement, I help children and youth to become aware of their five senses and emotions. This awareness then allows the natural compassion and joy innate in children to flourish and blossom.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road to verify any information. View our terms and conditions. Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road has a Platinum Service – more info.
