Bright Horizons North Cheam Day Nursery and Preschool

654 London Road, North Cheam, Sutton SM3 9BZ
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9.7 116 Reviews
  • Bright Horizons North Cheam Day Nursery and Preschool, Sutton
You and your child will love the Bright Horizons North Cheam Day Nursery and Preschool, carefully designed to enrich the learning and development of your child, from the age of 3 months to 5 years.

The modern, purpose-built nursery boasts four large rooms and three garden areas that provide excellent opportunities for children of all ages to learn and discover. There is a designated garden for babies where they can explore in a safe space, separate from the older children.

Toddlers also have a garden area with free flow access, where they can take their learning outside should they choose to do so. Pre-schoolers enjoy exploring the outdoor environment in the large main garden area.

At North Cheam nursery, they support babies’ natural curiosity through a range of sensory toys, which help to develop their motor skills, physical development and speech recognition. The Toddler rooms are set up with play and learning resources to help them learn more about the world around them, whilst encouraging independence.

The unique, inspiring Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond. Pre-schoolers enjoy early reading, writing and mathematics in fun and interesting ways, alongside other subjects such as art and science through the Growing Programmes. Children particularly love the dedicated children’s kitchen where they enjoy cooking activities, supported through the Creative Cooks programme.

The nursery has close parent relationships and holds regular family events throughout the year. The Play and Learning at home programme supports this partnership and recognises the impact parents can have on their child’s education.

The caring staff team would love to meet you and your child, so book your personal tour today.

Care Provided by Bright Horizons North Cheam Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Person in charge
  • Georgia (Nursery Manager )
  • Number of Childcare Staff
  • 42
  • Total Places for Children
  • 87
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays and 1 week at Christmas

Bright Horizons North Cheam Day Nursery and Preschool Reviews (116)

Total of 116, showing 21-40
9.7

Bright Horizons North Cheam Day Nursery and Preschool has a Review Score of 9.7 (9.695) out of 10, based on 13 reviews in the last 2 years. Over all time Bright Horizons North Cheam Day Nursery and Preschool has 116 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Great environment. Our little one is really looked after at this nursery and now has a good routine for sleeping and eating, thanks to the staff. His key carers take good care of him and also give us updates, so we know how our child is progressing, in his new environment.

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Overall Experience  Overall Experience 5.0 out of 5

Both my children attended Bright Horizons, North Cheam and I have been very pleased with the care they received there. I would recommend this nursery to other parents. The nursery has the benefit of being part of a network of nurseries, so it has great policies and accounting systems in place - they
didn't get bills wrong, unlike other nurseries my children have attended! Despite, being more corporate, they have managed not to lose the fact that the staff truly care about the children they look after and have a good bond with them, like what you would expect from a smaller nursery. They have a nice variety of food available for the children, excellent attention to learning and play, with well trained staff. Only downsides are, they do not have much outside space and seemed to have a regulated nap time, which didn't work so well when my son was a particular age, as he didn't need to sleep much. The nursery is very flexible with timings and didn't charge extra for early drop off.

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Overall Experience  Overall Experience 5.0 out of 5

My child has been attending this setting for over a year and it was the best decision I made. I was a very anxious mother, and I had a lot of mum guilt about leaving my child when it was time to return to work, however, the staff were amazing at reassuring and comforting, both me and my child. I've
seen such a growth in my son's confidence and development.

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Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons, North Cheam, have been providing childcare for my family since 2019. First my daughter and now my son. From the moment I walk through the door, I am greeted with a smile from the lovely manager and one other member of staff in particular. They chat to my daughter and make us feel like
family. The staff in the room fill me in on his day and update the app regularly. Nothing makes me happier than receiving a picture or a video of my son happily playing and reaching some amazing milestones with the help of the wonderful staff. Another staff member has turned the horrible feeling of mum guilt, from leaving my child behind, into a fun experience. I love the smile on his face when he sees her. I cannot recommend this nursery enough, it has made our lives so much easier and we are extremely happy with all the staff, even from other rooms, who greet us with wonderful smiles and let's not forget the free parking should you need to leave your car to catch the bus to work! I'd give it more than five stars, if I could.

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Overall Experience  Overall Experience 5.0 out of 5

I have two children that attend this nursery, and both have had the best experiences. Everything you could possibly want from a nursery, Bright Horizons, North Cheam, provides. All the staff are amazing and it's clear to see they really care about all the children under their care. Both my children
have built strong bonds with the staff and look forward to coming every day, they would come at weekends if they could! Both my children have developed really well since attending and I cannot thank the staff enough. The nursery is really well managed, and they have been really accommodating when it comes to needing extra days. Both my children have thrived since attending and it's been really lovely to see. The staff always have time for the children, and it's been really lovely to see. They encourage sibling bonding by regularly taking my little ones to see one another. The updates are regular and consistent. The nursery manager is really caring and shows an interest in all the children who attend.

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Overall Experience  Overall Experience 5.0 out of 5

Our son joined the nursery aged nine months and has been through the baby room into the toddler room over the last 18 months. We’ve genuinely been impressed with every member of the Bright Horizons team that we’ve encountered. There is a real warmth from all members of staff, which was immediately welcoming
and has continued throughout our son’s time using the nursery. He has had three key workers during his time at Bright Horizons and has developed a true bond with each of them, which has helped us to understand how much he is enjoying nursery, particularly during this Covid period where we haven’t been able to enter the site. All of the staff have exceeded our expectations on a number of occasions, which has been appreciated. Communication from Bright Horizons has always been good, but particularly now we have the Bright Family app, it is easy and enjoyable to keep up with the day’s and week’s activities. Finally, the variety of food is excellent as well. Thank you to the whole team.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely lovely nursery. Friendly staff, keep us informed at all times. Our son comes home very happy and loves being there. Sometimes he doesn’t even want to come home. Professional staff and very caring. Safe environment for children.

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Overall Experience  Overall Experience 5.0 out of 5

My children attended this nursery for the last 4 years, where my daughter joined first in the toddler's room in 2017 and finished in Preschool in 2019 and then my son a year later in the baby's room in 2020 and has just completed Preschool this year. The staff have been so attentive, supporting their
learning and needs throughout their time at the nursery. I have seen them both grow and learn so much over this time. The pandemic has brought its challenges and difficulties, however, they have managed the care and wellbeing of the children carefully at the same time ensuring the safety of the children and staff. I cannot thank the staff enough for supporting us as a family during our time at the nursery and they have been wonderful to work with. The nursery will be missed and I would definitely recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the team at Bright Horizons North Cheam Day Nursery and Preschool. My son was fifteen months old when he started last November and, due to Covid-19 had not mixed with many people other than us. He was very nervous around adults and children, which was a big concern for
me. The nursery have taken such great care of him and there are no more tears when I drop him off and huge smiles when I pick him up! I was particularly anxious about him starting nursery during a pandemic but I cannot fault the measures the nursery have in place. It’s so reassuring to know my little one is in such safe hands. The support the team have given me is second to none. They have done everything they can to ensure I have visibility of what my son is doing and how he is developing. I feel well informed and fully supported by the fantastic team. It’s a real family feel amongst the team and parents. I cannot recommend this nursery enough.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot thank and recommend this nursery enough. My child has attended the nursery for a year and a half now, with a break in between due to Covid. All staff are amazing and really care about all the children. During the Covid situation, I cannot fault them! They made me feel it was safe to send my
child and provided so much information and safety precautions. I felt reassured and never once felt they did not want to be there caring for the children. My child has developed in so many ways since attending the nursery and shows constant progress. I am constantly updated with what my child does and achieves. My child's transition from babies to toddlers couldn't have gone any smoother! I could go on all day but as previously working in nursery settings myself and now being a primary school teacher and early years lead I was so happy to find somewhere to suit my expectations. They tick all boxes and more. When your child runs into a setting happy and safe that says it all!

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Overall Experience  Overall Experience 5.0 out of 5

Since my daughter registered at Bright Horizons North Cheam Day Nursery and Preschool in September of 2020 her confidence and development have significantly improved!
She has developed a really good bond with not just her key person but also many members of the Baby Room team.
I find the nursery to
be a good balance of both kind and nurturing as well as extremely professional.
The nursery go above and beyond to support families in what is a very difficult time and will often send home photos of her daily events as well as displaying photos of children partaking in activities within the lobby area at the setting.
North Cheam Bright Horizons is nothing short of outstanding and I would highly recommend the nursery to others.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been going for the past year and has progressed so much throughout the year. All staff that have looked after him have been absolutely amazing. They have been very caring especially during such a strange year. I will definitely be sending my newborn next year and would recommend them to any
parent who wants to send their child to a nursery.
Thank you to everyone at North Cheam!

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Overall Experience  Overall Experience 5.0 out of 5

I signed my son up to Bright Horizon North Cheam after looking at five other Nurseries. I choose this particularly nursery because of first and foremost the staff. They are extremely welcoming and instantly I felt that this was the right place for my baby to go. A special mention to a member of staff
at the nursery, who reassured me and has helped me with the transition from home to nursery. All of the staff have been so kind and helpful, my son loves going to nursery and instantly smiles when he sees any of the leadership team or the wonderful baby room team. The leadership team have been amazing in also supporting our transition. This nursery stands out leaps and bounds over the other nurseries I visited and I feel so lucky to have such lovely people looking after my son every day.
Before attending nursery, I was struggling to get my son to eat any solid foods. Within two weeks, he started to eat a variety of things and now one month later is eating everything. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

I've been very happy with the nursery. My daughter started in September at a difficult time as most of her time had been in lockdown where she had spent most of her time with me. I was very anxious about her starting nursery but knew this would be good for her to develop. Her settling in was a few days
due to COVID and at the beginning it was hard as she was struggling to settle. As I was feeling anxious about it all I spoke to the manager about my concerns and she was very reassuring. She sent me lots of photos of my daughter during her time at the nursery and they called me to give me extra feedback during her day. After a few weeks she settled and is enjoying her time there. I am appreciative of the time spent with my daughter to help her settle and the nursery staff that spent extra time with her especially her key worker. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter settled in very well. Since attending Bright Horizons North Cheam, she’s been doing well with the help of all of her amazing nursery teachers. Communication with the staff is excellent. I would definitely recommend.

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Overall Experience  Overall Experience 5.0 out of 5

My child has been going to this nursery for 3 years and in that time I have seen her confidence grow and blossom. The staff go above and beyond to make sure the children are cared for and nurtured. I am very pleased and grateful.

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Overall Experience  Overall Experience 5.0 out of 5

Both of our children have been through North Cheam over the last 10 years. In all this time the quality of staff and the facility have remained absolutely top-notch.
All the staff care deeply about the physical and emotional well-being of all the children.

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Overall Experience  Overall Experience 5.0 out of 5

A fantastic nursery with friendly staff at every level. We couldn't ask for a better nursery. All staff take a genuine interest in our child.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been at nursery since July and is loving it at the North Cheam branch. His key worker is amazing and has clearly bonded with my son, who loves her. This has made going back to work so much easier. The head of the baby room is also brilliant! My son's development has really progressed wonderfully
since attending and I love that they have an outdoor section to themselves and that it is utilised daily. That was really important to us when choosing a nursery. I can't recommend this nursery enough. Thank you to all the staff! Including the chef!

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Overall Experience  Overall Experience 5.0 out of 5

It is an absolutely fantastic nursery with a lot of space for kids to move around and play in the garden. They really invest in your child and work with you to develop them in the best way. My daughter is learning a lot in the baby room and loves it there. The food is great too. The manager is very
engaging and helpful. Sometimes I wish there was a camera so we can see snippets of what the babies are doing during the day but other than that, me and my daughter are very happy with the nursery.

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Current Review Score: 9.7 (9.695)

Overview of Review Score

The Review Score of 9.7 (9.695) out of 10 for Bright Horizons North Cheam Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.948 for Bright Horizons North Cheam Day Nursery and Preschool is calculated as follows: ( (148 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 155 Ratings = 4.948

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.747 Points relating to the number of positive Reviews for Bright Horizons North Cheam Day Nursery and Preschool is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 number of registered child places is 17.4. 13 Positive Reviews ÷ 17.4 = 0.747

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (1)

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Meet the Team (2)

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Georgina

Job Title: Nursery Manager

Hello, I am Georgina, the Nursery Manager.


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MIa

Job Title: Deputy Manager

Mia is a dedicated childcare professional passionate about nurturing young children. She creates a safe, engaging environment where children thrive through play and exploration.


Committed to early development, she builds strong bonds with families, fostering confidence and a love for learning to support every child’s growth and future success.