Bright Horizons at RAF Northolt

C/O RAF Northolt, Ruislip HA4 6NG
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9.8 46 Reviews
  • Bright Horizons at RAF Northolt, Ruislip
The nursery at RAF Northolt is a purpose-built building offering bright and airy rooms. The nursery has a highly qualified and dedicated staff team that provides a fun and caring environment for children to nurture and develop.

Children learn through Unique Growing Programmes such as Growing Readers and Mathematicians. Physical activities are also an important part of a child’s day and the children engage in exercise through an Active Athletes programme. The nursery also offers extracurricular activities.

All meals are included in the nursery fees and are prepared onsite by the nursery cook. Meals are created using fresh ingredients and meet individual dietary requirements.

In addition, settling in sessions are provided free of charge enabling children to get to know their key worker and familiarise themselves with the nursery environment.

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Care Provided by Bright Horizons at RAF Northolt

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Jodi (Nursery Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 74
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons at RAF Northolt Reviews (46)

Total of 46, showing 21-40
9.8

Bright Horizons at RAF Northolt has a Review Score of 9.8 (9.810) out of 10, based on 26 reviews in the last 2 years. Over all time Bright Horizons at RAF Northolt has 46 reviews.

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Review from Hannah R (Mother of Child) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very dedicated to the children - they clearly care about them and enjoy teaching and playing with them. The activities are varied and imaginative. The staff are keen to support the children in important life skills, e.g. encouragement of my child to take care of and be gentle with babies
was very helpful before their new sibling arrived!
I could not recommend this nursery enough.

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Review from Chrissy B (Mother of Child) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic staff. My daughter loves going to the nursery every single day (even asks for weekends too!). I would like to say a massive thank you to you all as a big part of our lives! No issues at all.

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Review from Rebecca H (Mother of Child) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has settled into Bright Horizons RAF Northolt beautifully over the last year. We couldn’t be happier with everything the nursery does for him, and he loves all the staff he has working with him.

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Review from L S (Mother of Child) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I sent my daughter to Bright Horizons when she was nine months old, and she happily stayed until she was school-age.
My son is now in the nursery and has recently moved to Bluebells. He now goes in happily, which eases the stress from me when I have to leave him.
Whichever room they are in, I have
full confidence in the staff members. They are so friendly and approachable, and they always contact me if there have been any incidents.

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Review from M G (Mother of Child) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Going well so far - keeps me well informed.
A bit of mixed communication in person at times; otherwise, it’s going well.
He hasn’t been there very long.
Looking forward to seeing him develop even further in there!

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Review from R C (Mother of Child) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, my son has significantly developed over the last few months. He's become a very independent and confident child. This has been a massive input from the staff and the confidence they have built-in him.

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Review from A L (Mother of Child) published on 8 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited Bright Horizons for our parents' evening. The staff were so friendly and helpful with questions and they set up tables to explain different activities the children take part in. We got to talk to everyone and had a good chat with our son's key person.

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Review from Samantha A (Mother of Child) published on 1 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy attends Bright Horizons at RAF Northolt and has been going for a little while now. He has come on leaps and bounds since starting, he absolutely loves it there and all the team that works there and so do we! They really care about your little ones and are just as invested as you are in
your little ones. I can't recommend this nursery enough! Bluebells are great!

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Review from A D (Mother of Child) published on 17 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My son is in the baby room and they are always ready to help. They are very accommodating to his individual needs. The nursery as a whole is very friendly. I know I can go to any staff member if I have a question. The management team, is always ready to answer any questions I have about funding or tax-free
scheme.

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Review from Neil T (Father of Child) published on 20 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery. The daily activities are very educational and my daughter appears to be developing very well. The activities range from painting to familiarity with computers. The staff knows my daughter very well, and the managers are very involved in welfare. The staff keeps you informed of the
day's events via the app throughout the day and gives a thorough handover upon collection. This includes any map times and food consumed. My daughter is extremely happy at this nursery and we are sending our youngest child there too.

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Review from Verity C (Mother of Child) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone who works at the nursery puts the children's development at the heart of what they do. The pastoral care is excellent. The staff take time to listen and respond. The updates are helpful and provide a great link between home and nursery life.
Nothing ever seems too much trouble. I have seen
both my children develop under their care.

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Review from Natalie P (Mother of Child) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little boy started at Bright Horizons aged 10months. He attends Full-time Monday - Friday. Since being at Bright Horizons, they have worked alongside us as parents to assist with helping him eat better, socialise and walk. We get weekly phone calls and work with his key worker to ensure we are doing
the same work at home as at nursery. He’s come on so much and he’s happy. In the 6 weeks since attending he now eats everything and we don’t worry that he will be hungry or only want puréed food. He has learnt many songs and at home, he sits and shows us actions. He walks and talks all day. It’s been a pleasure watching him adapt and become more confident.

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Review from Roxanne C (Mother of Child) published on 19 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son attended Bright Horizons RAF Northolt and now my daughter. She loves going in.
Her development has been immense and the team's attention to detail cannot be faulted. They have a vast amount of learning activities, great outside space and every day you receive an update with how your child is
getting on.
This is a great stepping stone before school.

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Review from Kay M (Mother of Child) published on 4 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Where do I start! Both of my children have been at the nursery over the last year. My son started school in September and was fully prepared after the great job all the staff did with him. My daughter is still there as she is now 2. My little girl is thriving, she is so well looked after and just loves
the girls in her room. She constantly talks about them at home and gets very excited to go in each day. I get regular updates from her key worker and I feel like I’m genuinely cared about. My husband has been on deployment with our military and they are very good at helping with any concerns I have. The ladies on the reception desk are always lovely, they always chat and ask how everyone is and if there’s anything we need. We get information every day on what the children have eaten and what they’ve been up to as well as a newsletter emailed out. I always feel comfortable enough to be able to ask questions and have input, which is very important. The communication is spot on.

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Review from Jitan B (Father of Child) published on 10 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy with this nursery and both my kids that attend always want to go. At one point my youngest child was only going 3 days a week, whereas my eldest was attending 4 days. On the day the youngest didn't go, when we used to drop the eldest she would cry when we left, as a result we up'ed
the days to 4 for the youngest as well. This just shows how much she loves going to nursery.

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Review from Sarah M (Mother of Child) published on 7 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children have attended Bright Horizons @ RAF Northolt, with my youngest still attending. I have been extremely happy with the care they received and how they support them getting ready for school. The staff within the whole nursery are caring towards all children. They still make an effort,
asking my eldest how his day at school was when we come to collect. The management team are always welcoming and willing to help if I have any queries regarding anything.

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Review from Bethany B (Mother of Child) published on 5 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff that we have come into contact with over the last 18 months have always been incredibly friendly and helpful.
They genuinely care for the development of your child. The team from the baby room still ask how our oldest is doing and the managers know all of the children's names.
Both
of our children enjoy their time there, which is a real comfort when we're working.
They often have several helpings of their meals (including dairy-free) and come home having learnt something new.

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Review from James R (Father of Child) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have sent our son to Bright Horizons Nursery for the past 2.5 years and throughout we have been thoroughly impressed by the staff and everything that they do. Professional, caring and very competent. The team have never once given us cause for concern. The ultimate test is that our son has been happy
throughout. The staff at the nursery are clearly a strong team. Please do not change a winning formula! Additionally, the catering team do an excellent job of producing a varied and nutritious menu. The building could be improved with air conditioning and/or sunshades. The Bluebells classroom gets extremely hot during the summer months.

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Review from Mark R (Father of Child) published on 16 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has recently started this nursery and the staff and her key carer have been great at helping to settle her in. The settling sessions offered by the nursery are a fantastic starting point to help both our daughter and us as first-time parents. The staff are always available to answer any
question we may have and we love her daily diary that tells us about her day at nursery. The menus are varied with an excellent range of meals that are freshly prepared daily. The activities are great and the outdoor space is amazing, especially as our little one loves being outdoors. She has been outside every day.

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Review from Donna M (Mother of Child) published on 20 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 2-year-old son started with Bright Horizons not long ago, and as his first nursery setting, we were nervous as to how he would cope. We needn't have been. The staff were so welcoming, talking us through the settling process and ensuring the best options to make it a smooth transition. Always there
to greet us on arrival, they created quick bonds with our son making drop-offs a breeze and provide daily feedback at pick up.
We haven't looked back. Our son is thriving and loving every minute there.
Couldn't recommend it more!

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Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for Bright Horizons at RAF Northolt is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.810 for Bright Horizons at RAF Northolt is calculated as follows: ( (261 Excellents x 5) + (41 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 311 Ratings = 4.81

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons at RAF Northolt is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 number of registered child places is 14.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (2)

Jodi

Jodi

Job Title: Nursery Manager

Joined: 2009

My Journey with Bright Horizons started through a company acquisition in 2009 and I have been Nursery Manager at RAF Northolt since October 2012. I have a BTEC National diploma in childhood studies and have over 20 years’ experience. My passion for childcare and Early Years started with a year 10 work experience position and has grown over the years of working within the childcare sector in various roles. I enjoy working with people and believe that childcare is one of the most rewarding jobs you can do. Watching the children grow into active learners, where their individuality can shine and their confidence grows. Working with a motivated staff team all striving for the same outcome and learning opportunities for the children in a safe and stimulating environment. I am also passionate about supporting our families on their journey through their child’s early years.


Lauren

Lauren

Job Title: Deputy Manager

Joined: 2015

My name is Lauren, I have worked within Bright Horizons since 2010 I then joined RAF Northolt in 2015. I have been working in childcare for ten years; I have worked with ages from 3 months to 3 years. I have a level 3 NVQ in Childcare and Education.


I enjoy watching children grow and develop through the different activities that are provided; I enjoy supporting members of staff with their own growth and professional development, working together to provide the best opportunities for children and families that attend our nursery.


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