Better - Sutton Day Nursery

Better, Sutton Sports Village, Rose Hill Park, Rosehill, Sutton SM1 3HH
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9.5 64 Reviews
Better, Sutton Day Nursery is a day care centre in Sutton Sports Village for children aged six months to five years old, where they can flourish and reach their full potential in a safe and secure environment.

Children can participate in a range of activities which are in line with the Early Years Foundation Stage and tailored to their individual interests. As an Ofsted registered facility with a strong reputation for child development and excellent customer reviews, the nursery prides itself on creating a fantastic, engaging environment for children to learn and progress. They are used to supporting children from all backgrounds with a wide range of needs and their highly qualified staff take great pride in delivering an excellent experience for children and parents.

Children at Better, Sutton Day Nursery can also take part in a range of additional activities thanks to its ideal location in Sutton Sports Village. Activities such as tennis, gymnastics, soft play and creative movement classes are all part of the weekly nursery programme. These are taught by qualified coaches and support toddlers and children in their development of coordination and balance.

The nursery is open weekdays from 8am to 6pm (with optional extended hours from 7:30am to 6:30pm). It is closed for Bank Holidays and Christmas. Parking is free and they are accessibility friendly.

The team recognises that choosing childcare is an important and daunting decision, therefore visits from potential families are welcomed prior to registration.
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Care Provided by Better - Sutton Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Greenwich Leisure Ltd
  • Person in charge
  • Becky Sanders (Nursery Manager)
  • Number of Childcare Staff
  • 18
  • Total Places for Children
  • 88
  • Age Range
    • from 0 years 6 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Better - Sutton Day Nursery

  • Daily Rate - £86
    Full time under 3's daily rate - £80
    Full time over 3's daily rate - £77
    Daily half day rate:
    8am-1pm- £50
    1pm-6pm - £49
    Early Start 7.30-8am - £5.90
    Late finish 6pm-6.30pm - £5.90

  • We offer 5% discount for NHS and 5% sibling discount.
    Fees are to be paid monthly in advance and are calculated on the basis of the nursery being open 51 weeks a year.
    The fees are based on an all inclusive package.
    If we can confirm a place for your child, we ask for a non refundable registration fee of 50 pounds.
  • Parking

  • Free car park


Better - Sutton Day Nursery Reviews (64)

Total of 64, showing 1-20
9.5

Better - Sutton Day Nursery has a Review Score of 9.5 (9.510) out of 10, based on 15 reviews in the last 2 years. Over all time Better - Sutton Day Nursery has 64 reviews.

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Review from Kiran S (Father of Child) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Better - Sutton Day Nursery has been a fantastic place for our daughter, she has thoroughly enjoyed her time here and made good progress on her social skills.
The team looking after the children do a wonderful job, can't thank them enough.

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Review from R B (Mother of Child) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My children both love going to nursery. The staff are lovely - very kind and caring. They do lots of fun activities and outside playing too. I am really happy with the care they receive at nursery. There is great communication between staff and parents too.

Reply from Becky Sanders, Manager at Better - Sutton Day Nursery

Thank you so much for the lovely feedback. It is our pleasure to look after your children.


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Review from C W (Mother of Child) published on 23 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say how happy I have been overall with Better - Sutton Day Nursery since my son started in January at 9 months old. Staff are amazing and my son always comes out of nursery happy, which is a great sign as mothers we know. I recommend Better -Sutton Day Nursery to all parents!

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Review from S K (Mother of Child) published on 23 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended the nursery since he was 9 months old. What can I say, it has been amazing. All the staff are friendly and really fantastic. He loves the team and enjoys attending the nursery! Happy child, happy Mum.

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Review from Mara P (Mother of Child) published on 23 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Better - Sutton Day Nursery has been such a great place for our son to attend.
The manager and her team are so lovely and so organised. She attends and makes every child's relationship so special. Our son runs to her every time he can spot her.
Every staff treats children as their own, very attentive,
organised and full of education.
It has made my transition back to work so easy as I know he is in good hands while we are at work.

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Review from N L (Mother of Child) published on 23 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My eldest and youngest both received excellent care at Better - Sutton Day Nursery. The nursery consistently adheres to its policies and I know they hold regular staff meetings every month. Additionally, they provide high-standard CPD training to continuously upgrade staff knowledge. Every day, the
staff offer a variety of messy and sensory play activities. Even when the weather isn't great, they always take the children to a soft play area, known as one of the best in the area. The staff are very kind and friendly.

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Review from A J (Grandmother of Child) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

There have been many incidents that have not been dealt with appropriately. Staff are not consistent and many times have been unprofessional. My granddaughter has many times been upset, worried and scared to go to nursery i.e. being told there are monsters in the shed by a member of staff. The manager
seems to have been run ragged with trying to support every room because staff are not doing what they should be doing. She has a good relationship with children and parents and is being let down by her staff. Staff don't seem to have the right training and understanding of the nursery. I witnessed several times children being forgotten about and staff just standing around looking bored and unengaged. When picking up my granddaughter I also witnessed shouting from a member of staff aimed at the children which was pretty concerning.

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Review from Rebecca W (Mother of Child) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son settled so quickly into the toddler room, the staff were all very kind and friendly. He always asked to go to nursery, even on his days off.
The manager, as well as the rest of the team, were great at communicating with us and the app is great and really helpful.
My son enjoyed visiting the
soft play, as well as attending gymnastics lessons, which really helped his focus.
We were really sad to leave!

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Review from H P (Mother of Child) published on 30 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been going to Better - Sutton Day Nursery for almost 2 years. Staff are friendly and professional.
The nursery have been accommodating when we’ve increased hours needed recently and also in the past when we decreased hours.
Our son struggled with drop off for a quite a while and staff
have always been helpful trying to ease separation anxiety with lots of nice distractions.
I have recommended this nursery to other mums

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Review from Rebecca B (Mother of Child) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sutton Day Nursery is an exceptional nursery. The management, staff and facilities are of the highest standard. My son has been attending Sutton Day Nursery since he was nine months old and is now almost three. He is excited to go to nursery in the mornings, and he always surprises me with what he has
learned and all the different things he has done in the day (from going to the huge soft play centre attached to the nursery, enjoying the beautiful play garden and even going to the sports centre studios for yoga). My son has multiple life-threatening food allergies, and Sutton Day Nursery provides him with three healthy, safe meals every day; I leave him in their care with confidence. I highly recommend Sutton Day Nursery to those parents with children with food allergies. We have regular meetings with the cooks and staff to discuss my son's dietary requirements, and we are delighted he can eat safely with his peers. Thanks all at Sutton Day Nursery for everything you do.

Reply from Katherine Fidler, . at Better - Sutton Day Nursery

Thank you so much for this review.
It is such a pleasure to look after and watch such a wonderful boy grow.


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Review from Sophie E (Mother of Child) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy has been here since May and I am beyond happy with his care. The team in the baby room are incredible and treat him and love him like I do. It’s hard to trust people with your pride and joy but I don’t doubt for one second how happy and comfortable he is here. He eats amazingly and comes
home exhausted from all the fun he has. My favourite time of day is him running to me with the biggest smile at the end of the day.
The app is amazing to show you what they are up to throughout the day and I love the observations they do to show you his development.
He has come along so much in the time he has been there and I am so excited to see this develop further.
I had him down for another nursery and put him here instead and I am delighted I went with my gut and did so. I also have to shout out the manager as she is the definition of a leader and doesn’t ask anybody to do anything she isn’t willing to do herself.

Reply from Katherine Fidler, . at Better - Sutton Day Nursery

Thank you so much for the lovely feedback.
It is our pleasure to look after your little one.


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Review from S W (Mother of Child) published on 23 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter (nearly 3) has been with the nursery 9 months now and absolutely loves it! More recently they have had a new manager come in and although we were happy with the care and facilities before, it’s now gone to another level with a proper timetable incorporating soft play (weekly) and outdoor
play (daily) they are continuously trying new healthy food options for the children and have put on more family activities such as the Easter Bonet and Mother’s Day. The staff have been great and supportive through all the stages of development. I especially like the app which includes all details of your child’s day - food, toilet trips, naps etc and pictures so you can see them happy! There is always something new for them to do/learn and a weekly book with related activities! Overall very happy with staff, care and facilities. Thanks Sutton Day Nursery

Reply from Becky Sanders, Manager at Better - Sutton Day Nursery

Thank you so much for the lovely review.
The app is amazing and it's lovely to be able to have great communication with all the parents.


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Review from Jasmin O (Mother of Child) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so blessed our girl goes to Sutton Day Nursery. The manager and members of staff are extremely professional, passionate about what they do, really friendly and accommodating and the best is, the children love being there.
The creativity and imagination they have to put all the activities together
are incredible. I highly recommend it.

Reply from Becky Sanders, Manager at Better - Sutton Day Nursery

Our staff do have amazing ideas, that they research and put a lot of time into.
We thank you for your lovely review.


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Review from Sabii I (Mother of Child) published on 21 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son recently started at the nursery and he's always been nervous to be without me. However, the staff here have made him very comfortable and always settle him quickly when he's emotional at drop-offs. I love the updates on the app, it always eases my heart.
My younger son will also be attending
here.

Reply from Katherine Fidler, . at Better - Sutton Day Nursery

Thank you for your lovely feedback. We look forward to having both boys with us.


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Review from Gemma B (Mother of Child) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After viewing several nurseries, I knew Sutton Day Nursery was the nursery for us.
Our daughter found it difficult at first but developed a strong bond with several staff members, especially her key person. She would even role-play nurseries at home where we each took on the role of a teacher and
she would leave her baby doll whilst she went to work.
I always receive feedback at the end of each session and feel very comfortable leaving my daughter there.
I cannot believe we are coming to the end of our time at SDN but I know that they have given our daughter the self-confidence and self-esteem she needs for school.

Reply from Becky Sanders, Manager at Better - Sutton Day Nursery

Thank you so much for your lovely comments. It has been a pleasure to look after your daughter,
We will miss her!


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Review from Claire B (Mother of Child) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl has been at Sutton Day Nursery since she was 8 months old. She absolutely loves it and since the first day I dropped her off, I haven’t had to worry about her.
They keep you updated throughout the day via an app so you can see how they are eating and sleeping. It’s lovely to see pictures
of how she’s getting on whilst I’m at work.
I can’t sing the staff and the nursery praises enough and have recommended it to colleagues.

Reply from Katherine Fidler, Deputy Manager at Better - Sutton Day Nursery

Thank you very much for your review.
We are very happy that you enjoy all the updates on the app.


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Review from Meline A (Mother of Child) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery. My daughter joined last month and she enjoys every single day there. The staff is very friendly and helpful. They take children to soft play every week, which is nice. The outdoor space is quite spacious, with lots of cars, bikes and slides. They always organise some activities for children,
arts and crafts, singing, reading and baking. I love the app they have, you can always see what they have been up to, as they post photos there almost every day. Overall we are very happy.

Reply from Katherine Fidler, Deputy Manager at Better - Sutton Day Nursery

Thank you for your review. It is very much appreciated.
We are happy that in such a short time your little one has settled and is happy in our setting.


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Review from Sabah P (Mother of Child) published on 14 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We've been at the nursery since my little one was 16 months, she's been in the baby room, transition room, toddler rooms 1 and 2 and now Pre-school.
I love that the nursery has so many rooms for the children that are age appropriate. It also feels like they have a lot of space in each room. All of
the staff know all the children and you can often see that all the children love all of the staff. The nursery is lucky enough to be on better grounds so the children often get to enjoy the workout suites, especially when it rains, they also have the opportunity to do gymnastics and go to soft play.
My little one absolutely loves it.
Since the new manager has taken over you can see a real shift in how things are being managed and I love how much she is involving families. Such as hosting a Mother's Day where mothers/grandmas were invited in for afternoon tea as well as a recent Easter bonnet parade and the communication with parents is also incredible.

Reply from Katherine Fidler, Deputy Manager at Better - Sutton Day Nursery

Thank you for your review. It's nice to hear what the parents like about the nursery and we love taking the children out to do different activities on a daily basis.


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Review from Charlie S (Mother of Child) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is wonderful - have had my eldest in there since she was a baby, now in toddler 2 and just signed my little one up to start in September. All the staff are really down to earth and so much attention is given to the children - I can’t imagine a more stressful environment and yet they are
always positive on pick up and drop off. The app that was introduced fairly recently is lovely to see what the kids get up to and to keep an eye on their eating as it lets you know what they had for meal times and how much they ate. Would highly recommend it.

Reply from Katherine Fidler, Deputy Manager at Better - Sutton Day Nursery

Thank you for your review of the nursery. We really appreciate the feedback and love to hear what the parents like.


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Review from Martina C (Mother of Child) published on 11 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with this nursery and its very friendly and professional staff, who are always smiling and happy to explain my son’s daily activities. My son has been there for the last 11 months and my older daughter for a couple of years. They both loved it there. Always looking forward to some
new creative activity and cuddles when needed extra comfort. Would definitely recommend.

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Current Review Score: 9.5 (9.510)

Overview of Review Score

The Review Score of 9.5 (9.510) out of 10 for Better - Sutton Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.715 for Better - Sutton Day Nursery is calculated as follows: ( (152 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) + (7 Poors x 2) + (2 Very Poors x 1) ) ÷ 179 Ratings = 4.715

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.795 Points relating to the number of positive Reviews for Better - Sutton Day Nursery is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 number of registered child places is 17.6. 14 Positive Reviews ÷ 17.6 = 0.795

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Ofsted 2019

Recipient: Better - Sutton Day Nursery

Date: Thursday 07 Feb 2019 More details

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Meet the Team (2)

Becky

Becky Sanders

Job Title: Nursery Manager

Becky holds a Level 5 Diploma in Leadership for the Children and Young People's Workforce (Early Years).

Katherine

Katherine Fidler

Job Title: Deputy Manager

Katherine holds a Level 3 Diploma in Childcare and Education

Frequently Asked Questions about Better - Sutton Day Nursery

What is the Age Range of Children that Better - Sutton Day Nursery accepts?

Better - Sutton Day Nursery accepts Children aged from 0 years 6 months to 5 years 0 months.

What Days & Hours is Better - Sutton Day Nursery Open?

Better - Sutton Day Nursery is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Better - Sutton Day Nursery have capacity for?

Better - Sutton Day Nursery has capacity for a total of 88 Children.

How far is Better - Sutton Day Nursery to the centre of Sutton?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Better - Sutton Day Nursery to verify any information. View our terms and conditions. Better - Sutton Day Nursery has a Platinum Service – more info.