felt very supported as a new parent, and I would highly recommend this nursery to anyone
Elena (Mother of Child)
I love the fact that I have been able to rely on the nursery staff since his first day.
Charlene C (Mother of Child)
I'm a fan of Shortlands Day Nursery and Preschool. The staff are wonderful
T C (Mother of Child)
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Bright Horizons Shortlands Day Nursery and Preschool has a Review Score of 9.8 (9.811) out of 10, based on 25 reviews in the last 2 years. Over all time Bright Horizons Shortlands Day Nursery and Preschool has 69 reviews.
Review from R I (Mother of Child) published on 12 March 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Shortlands Day Nursery and Preschool
Thank you for your lovely review! We're so happy to hear how much your children enjoy nursery and have formed strong bonds with our team. Thank you for your recommendation.
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Review from M H (Mother of Child) published on 21 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Shortlands Day Nursery and Preschool
Thank you for your wonderful review! We're so happy to hear that your son's transition went smoothly and that our team has been supportive throughout. It's great to know he's enjoying the activities.
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Review from Sonia B (Mother of Child) published on 21 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Shortlands Day Nursery and Preschool
Thank you so much for your wonderful review! We're thrilled to hear that your little girl feels comfortable and enjoys her time with us. Thank you for your recommendation.
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Review from Harriet M (Aunt of Child) published on 13 December 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Shortlands Day Nursery and Preschool
Thank you for your five-star review and for sharing your positive feedback with us!
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Review from Edona J (Mother of Child) published on 5 December 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Shortlands Day Nursery and Preschool
Thank you for your kind words! Were thrilled to have supported you and your daughter during her time at Bright Horizons Shortlands. It's wonderful to hear our team made her transition smooth and enriching. Wishing you all the best for the future!
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Review from Joanne H (Mother of Child) published on 16 September 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Shortlands Day Nursery and Preschool
Thank you for sharing your experience! We're delighted to hear that your son has settled in so well and is excited to come to nursery. It's fantastic to know that his speech has improved and that our team has made such a positive impact.
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Review from C C (Mother of Child) published on 12 September 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Shortlands Day Nursery and Preschool
Thank you for your kind review! We're thrilled to hear your daughter thrived with us, even during challenging times, and that you're also happy with your second child's progress. We appreciate your recommendation.
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Review from N N (Mother of Child) published on 27 August 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Shortlands Day Nursery and Preschool
Thank you for your fantastic review! We're delighted to hear that you and your child have had such a positive experience at Bright Horizons Shortlands. It's great to know that our personal approach, flexible settling process and fun activities have made a difference. Your recommendation means a lot to us, thank you!
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Review from V B (Mother of Child) published on 27 August 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Shortlands Day Nursery and Preschool
Thank you for your positive review! We're delighted to hear your daughter enjoys her time with us and that you're pleased with the activities and care. Your satisfaction means a lot to us - thank you!
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Review from Emma C (Mother of Child) published on 27 August 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Shortlands Day Nursery and Preschool
Thank you for your wonderful review! We're thrilled to hear that both of your children have enjoyed their time with us and developed key social skills. It's great to know the activities, app communication, and outings have been valuable to your family. We appreciate your kind words and are grateful for the opportunity to support you as working parents. Thank you!
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Review from K F (Mother of Child) published on 20 August 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Shortlands Day Nursery and Preschool
Thank you for your feedback! We're thrilled to hear that your child enjoys nursery and feels safe and well cared for by our staff. We appreciate your comments about the sleeping arrangements and will take them into consideration to improve our support for young babies. Thank you for sharing your thoughts with us.
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Review from Lucy H (Mother of Child) published on 1 August 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Shortlands Day Nursery and Preschool
Thank you for your lovely review! We're thrilled to hear your daughter enjoys Bright Horizons Shortlands Day Nursery and Preschool. It's wonderful to know our caring staff, fun and educational activities and healthy food options have positively impacted her. We're glad to see her confidence grow and appreciate your kind words!
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Review from C D (Mother of Child) published on 1 August 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Shortlands Day Nursery and Preschool
Thank you for your wonderful review! We're so glad to hear that our staff made you feel at ease and provided excellent care for your children, especially your youngest. We truly appreciate your recommendation and kind words about our team!
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Review from Ruth A (Mother of Child) published on 1 August 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Shortlands Day Nursery and Preschool
Thank you for your kind review! We're thrilled to hear that your child enjoys the activities and that you find the updates and development reviews valuable. We're glad you think of our nursery as a lovely place for children!
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Review from L R (Father of Child) published on 13 September 2023
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Review from Shola R (Mother of Child) published on 13 September 2023
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Review from Pedro F (Father of Child) published on 13 September 2023
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Review from Beata L (Mother of Child) published on 12 September 2023
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Review from N C (Mother of Child) published on 12 September 2023
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Review from H T (Father of Child) published on 5 September 2023
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The Review Score of 9.8 (9.811) out of 10 for Bright Horizons Shortlands Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.811 for Bright Horizons Shortlands Day Nursery and Preschool is calculated as follows: ( (241 Excellents x 5) + (56 Goods x 4) ) ÷ 297 Ratings = 4.811
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bright Horizons Shortlands Day Nursery and Preschool is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 number of registered child places is 14.8, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
Please Contact Us for Latest Vacancies
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Job Title: Nursery Manager
Helen has been working with Bright Horizons for over 15 years, starting as a Nursery Nurse in Shortlands and progressing to Deputy Manager. In 2016, she moved to Caterham to gain experience in a larger nursery before returning to Shortlands as Nursery Manager in January 2018.
Holding a degree in Early Childhood Studies, she has gained valuable insight into child development. Her experience includes working in a nursery in Australia and she continues to refresh her knowledge and expertise in early years education.
Her passion has always been to guide each child in reaching their full potential. She feels privileged to make a meaningful impact on children's lives during this crucial stage of development.
Job Title: Deputy Manager
Jodi has been working in the childcare field for over 18 years, with eleven of those years at Bright Horizons Shortlands. She began as an apprentice and worked her way up to Room Leader, Third in Charge and was promoted to Deputy Manager in 2018.
She feels incredibly fortunate in her role, as it allows her to support the development of children, the team, and the learning environments. She especially enjoys watching children grow and progress through each room until they graduate to their reception classes at school.
Job Title: Chef
At the very heart of Shortlands Day Nursery is our two wonderful chefs, Jennes and Sam.
They have over 50 years kitchen experience combined. Together Jennes and Sam have continuously achieved 5 stars EHO inspections and have provided the children with delicious, nutritious meals. They have also supported the children with growing our own produce to cook and have facilitated creative cook sessions.
Jennes favourite meal to cook is different pasta dishes and at home is fried chicken and rice. Sam's favourite meal to cook are a roast dinner and chicken curry.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Shortlands Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Shortlands Day Nursery and Preschool has a Platinum Service – more info.