Sutherland Day Nursery

384-386 Ewell Road, Surbiton KT6 7BB
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8.1 28 Reviews
  • Sutherland Day Nursery, Surbiton

Care Provided by Sutherland Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Grazyna Anna Sutherland
  • Number of Childcare Staff
  • 17
  • Total Places for Children
  • 72
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas
  • Parking
  • Up to 30 minutes free parking outside the nursery and no restriction on the adjacent roads.


Total of 28, showing 1-20
8.1

Sutherland Day Nursery has a Review Score of 8.1 (8.069) out of 10, based on 1 reviews in the last 2 years. Over all time Sutherland Day Nursery has 28 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Sutherland Day Nursery is a great environment for any baby/toddler to start their education path. My baby is always happy and smiling when she attends. Everyone is very professional, caring and friendly. Thank you very much from the bottom of my heart for all your hard work, love, support, dedication
and for creating a happy and nurturing environment for our little ones

Reply from Grazyna Anna Sutherland, Proprietor & Registered Person at Sutherland Day Nursery

Thank you so much for your very kind words and your appreciation of all the efforts which our amazing staff team put into supporting all the children and parents. Your words of recognition truly mean a lot!


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Overall Experience  Overall Experience 4.0 out of 5

Sutherland Day Nursery has been a great nursery for my daughter. She started going there a year ago and has settled so well. The staff are very welcoming and friendly. The nursery has an amazing setting; they do lovely activities which promotes an interesting approach towards learning. This has been
great for my daughters learning. Would highly recommend this nursery.

Reply from Grazyna Anna Sutherland, Principal at Sutherland Day Nursery

Thank you for all your positive comments. It is great to know how much you value the learning environment within the nursery and the support offered on a daily basis. We value your feedback and thank you for your recommendation!


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Overall Experience  Overall Experience 4.0 out of 5

Our daughter joined Sutherland Day Nursery when she was 6-months-old. She is now 3.5 years old, and we are very impressed with the quality of care she receives in this nursery. All the staffs are very supportive and caring. We are kept informed of the development and performance of our daughter on regular
parents’ evening each year. Our daughter loves to go to nursery every day and always looking forward to seeing her friends and teachers. Very happy we found Sutherland Day Nursery and highly recommended it!

Reply from Grazyna Anna Sutherland, Principal at Sutherland Day Nursery

Thank you so much for your lovely comments. We always value any feedback, and your words mean a lot to every staff member. We appreciate you recommending us. Thank you!


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Overall Experience  Overall Experience 5.0 out of 5

This nursery has helped both of my sons in so many ways. They're very good at helping their confidence and making them flourish. I would 100% recommend this nursery and I have done so to a few people as I’m so overwhelmed by how they make my sons feel comfortable. All of the staff there are so loving
and caring too, and it is a nice atmosphere for the children to grow into.

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Overall Experience  Overall Experience 5.0 out of 5

A great preschool, taking good care of children. Everyone there is very soft, all of the teachers, it feels like home and is safe. I just love it there. They have everything to teach the kids, and the app shows every move of my daughter.

Reply from Grazyna Anna Sutherland, Principal at Sutherland Day Nursery

Dear Ushendini, we truly appreciate your feedback. We have always tried to create a 'home from home', and it is lovely to hear that the teachers' hard work has achieved just that.


Thank you again, and have a great day.


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Overall Experience  Overall Experience 5.0 out of 5

My child has been attending Sutherland Day Nursery for over a year and absolutely loves it. Staff are friendly and warm and look after her very well. Their activities are educational and fun, and the nursery has a great set up with lots of engaging resources. Communication during the day is excellent,
so I'm aware of what my child is up to. Highly recommended!

Reply from Grazyna Anna Sutherland, Principal at Sutherland Day Nursery

Dear Aimee, thank you so much for your kind words. Every single staff member works really hard, and all of us truly appreciate your feedback.
Have a great day.


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Overall Experience  Overall Experience 5.0 out of 5

Sutherland Day Nursery has been the most structured influential nursery for both my children. My youngest child has only turned two and currently attends Sutherland Day Nursery; the nursery has turned my child into a confident toddler who’s speech and other skills have advanced rapidly by only being
with the nursery since September. I would recommend the nursery for any parents who want a well structured, inviting and friendly nursery where your child will exceed in their early years.

Reply from Grazyna Anna Sutherland, Principal at Sutherland Day Nursery

Thank you for taking the time to provide your feedback. We greatly value any comments, and it is so rewarding to see that all the hard work is being recognised. Maximizing each child's potential is definitely our aim so that they grow into confident and happy little learners. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

Our son has been at Sutherland since he was 6 months old and is now 3. We have always been very impressed by the attention and care he receives. Now in the Owl room, he comes home talking about all the fun activities he’s been doing and things he’s been learning. Good facilities and fantastic staff
make this a special place that means we feel very comfortable taking him in each day.

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Overall Experience  Overall Experience 5.0 out of 5

Our son has settled so well at Sutherland since joining - and in the intervening transition from Tiggers up to Rabbits Room. The staff are always friendly, informative, but the most important thing is that I get the sense they genuinely love and care for our little cheeky boy. Every day is an adventure,
filled with art, play, good food (important!) and the cozy reminder that our son is surrounded by a multitude of friends - both young and old. He continues to develop into an intelligent and empathetic boy and that is in no small part down to the effect of Sutherland Day Nursery.

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Overall Experience  Overall Experience 4.0 out of 5

Our little boy settled into the nursery very quickly, which is testament to how caring the staff are. He has so much fun and loves to tell us all about what he's been up to during the day! We are very happy with his development across all areas. We love the app, which allows us to see what activities
he's been up to and it's great that other family members can be involved too. Our little boy can't wait to get to nursery in the morning and sings songs about the staff members when he's at home! I would definitely recommend Sutherland for the high level of care offered.

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Overall Experience  Overall Experience 5.0 out of 5

My 2yo has been at Sutherland for over a year now and has thrived. She attends for two full days and has learned so much within the themed topics - she can say the full alphabet, count to 20 and name colours and shapes. She loves the arts and crafts too.
The app is great because it’s updated regularly
and I can see from work what she is up to. The end of the day feedback is always thorough and focused on positives and achievements.
The nursery are also very good at dealing with her food intolerances, all plates and meals are labelled beforehand.

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Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with Sutherland Day Nursery. Our daughter started in September 2019 and she has had loads of fun in there and if people ask how I know, well I do because when I go to pick her up she does not want to leave. The nursery is using the app which is amazing because it provides real-time
information about my daughter which is very helpful for me. For example, I can see how much she has eaten during daytime and arrange her dinner portion accordingly. The staff are very caring and dedicated and my daughter has built a very strong personal relationship with most of them. The nursery staff are very good and patient when feeding my daughter. My daughter loves the meals at Sutherland and there is a large variety of meals with different meals offered every week. My daughter loves the daily activities which include many outdoor activities such as going to the nearby park or to the soft play area. The management has also been very helpful, patient and empathetic.

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Overall Experience  Overall Experience 5.0 out of 5

My child’s speech and learning has come on in leaps and bounds since joining Sutherland Day Nursery. She settled in really quickly and enjoys going in.
I especially love the app that gives us so much feedback and insight into how her time is spent and her development.
The staff are also very friendly
and helpful. All in all a big thumbs up.

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Overall Experience  Overall Experience 5.0 out of 5

This has been the best choice of Nursery for our son. They have encouraged and supported him to grow in skill and confidence over the last 2 years and we intend to keep him here until he starts school. Staff are so friendly and have also supported me as a mother. My son gets to do activities I would
struggle to do at home and he has created some lovely bonds with other children. We are very proud of the little boy he has become and know that the nursery have contributed to his beautiful personality.

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Overall Experience  Overall Experience 4.0 out of 5

My daughter started there in October last year and they made it so easy for her to settle in. She now loves it so much that she doesn’t want to leave. All staff will go above and beyond to help you with anything, including records of eating for your child. If you worried about anything they are always
there to listen. All the staff give 100% in to your child’s progress! I would recommend this nursery all day, every day. They have a top team and are all so supportive and caring towards not only the children but partners as well.

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Overall Experience  Overall Experience 5.0 out of 5

I'm extremely happy with how my son has settled into the nursery. He enjoys his time and has really great bonds with his key teachers.
They have a range of activities in the baby room and he loves to go out on walks. We have noticed a big difference in him socially and he is progressing really well.
I
would 100% recommend this nursery to others.

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Overall Experience  Overall Experience 5.0 out of 5

Our son has been going to Sutherlands for just over a year and he really enjoys it. The staff are amazing and very caring towards the children. Our daughter has just started in the baby room and she has settled so quickly, again with the help of the care and attention she receives.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been at Sutherland since he was one-year-old and is now almost four. The staff have been fantastic through every stage of his development, from when he was crawling, learning to speak, through to now, where he excitedly tells me about what he has been learning about. He has made so many friends
and considers the staff, his friends too, we will be very sorry to leave when he begins school in September!

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Overall Experience  Overall Experience 5.0 out of 5

My son started attending this nursery from September and he took 4 weeks to get settled in as it was his first experience of nursery. But the staff helped him a lot with many cuddles and tried to be as close to him as they could be during the settling period. Now he wants to go to the nursery even on
weekends. He is so happy to be there and enjoys all sorts of activities done there. They have a mobile app which gives instant updates about what my kid eats, how many hours he sleeps and how many diapers changed. So there is no need to wait till the end of the day to see how he's been doing at the nursery. I would definitely recommend this nursery!

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Overall Experience  Overall Experience 5.0 out of 5

Both of my children are currently attending the nursery and I must say the care given is second to none. Both of my boys were very happy there from the start. My 3-year-old has grown so much and learnt heaps from the girls and we can’t thank them enough. My 9-month-old has just started and is already
very at ease and loves the routine. The staff are very understanding and caring.
Could not recommend enough!

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Current Review Score: 8.1 (8.069)

Overview of Review Score

The Review Score of 8.1 (8.069) out of 10 for Sutherland Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Sutherland Day Nursery is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.069 Points relating to the number of positive Reviews for Sutherland Day Nursery is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 number of registered child places is 14.4. 1 Positive Reviews ÷ 14.4 = 0.069

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Sutherland Day Nursery

What is the Age Range of Children that Sutherland Day Nursery accepts?

Sutherland Day Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Sutherland Day Nursery Open?

Sutherland Day Nursery is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Sutherland Day Nursery have capacity for?

Sutherland Day Nursery has capacity for a total of 72 Children.

How far is Sutherland Day Nursery to the centre of Surbiton?

1.1 mile(s) as the crow flies, distance by road may be significantly further.