Valentines Nursery

2 Ingleby Road, Ilford IG1 4RY
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9.5 70 Reviews
  • Valentines Nursery, Ilford
Valentines Nursery is an Ofsted-awarded 'Outstanding' nursery (March 2017 & December 2022) that offers full-day care and part-time sessional care for 40 children aged from birth to five years.

They offer a "home from home" warm and friendly environment where children are supported to thrive, developing a broad range of skills both educationally and within their social and emotional realm, successfully supported from the secure base of a nurturing relationship between Key Person and child. (Ofsted 2022).

The nursery successfully completed the Quilt (Quality Assurance in Learning and Teaching) scheme in 2008, receiving the highest level of credit in all nine modules, and continues to work in strong positive partnership with the London Borough of Redbridge to deliver the highest possible standards of childcare, achieving a Healthy Early Years London (bronze) Award in 2019. The Senior Manager is an experienced, qualified Early Years teacher with Early Years Professional Status and the highly skilled and experienced Manager has achieved a degree in Early Years.

The nursery thinks about children as unique individuals, each with their own valuable contributions to make, and thus tailors the highest-quality provision to meet their needs as fully as possible, allowing them to blossom as they should.

Experienced and expert Staff know that the first five years of a child's life are formative and therefore the key to a successful life trajectory. The nursery also understands that this is best achieved when children are happy, secure, healthy, resilient, and thoughtfully supported every day to develop a life-long thirst for learning and discovery through a stimulating and appropriately challenging curriculum.

Staff expertly support children to become self-confident, resilient, and independent. They are extremely well prepared for the next stages of their education. (Ofsted 2022).

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Care Provided by Valentines Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Whizzkids UK Ltd
  • Person in charge
  • Ruby Patel & Amarjeet Channa (Managers)
  • Number of Childcare Staff
  • 12
  • Total Places for Children
  • 40
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Statutory Holidays

Funding & Fees Guide for Valentines Nursery

  • Please get in touch with the nursery for more info

Valentines Nursery Reviews (70)

Total of 70, showing 21-40
9.5

Valentines Nursery has a Review Score of 9.5 (9.515) out of 10, based on 7 reviews in the last 2 years. Over all time Valentines Nursery has 70 reviews.

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Review from Yixia S (Mother of Child) published on 14 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To our family, Valentine's Nursery is like a second home. Due to the great care that my first son received here eight years ago, we decided to send our second son to Valentine's nursery earlier in 2021. We saw a great big change in him in just a few weeks after he started at Valentine's. He has become
very chatty and likes to sing and dance. I can see a huge growth in his confidence and happiness. The nursery staff are highly professional, experienced and very friendly to talk to. Both my husband and I are very happy with the services and care that Valentine's Nursery has provided for our son. I feel my son is safe and well looked after at the nursery during the pandemic as well as after the lockdown. I am so glad we have chosen Valentine's for our little one as it has continuously proved to be the best 'outstanding' nursery with excellent experienced staff. And with that, I know for sure my son will continue to achieve and thrive with our beloved Valentine's Nursery family.

Reply from Ruby Patel, Owner/Manager at Valentines Nursery

Thank you very much for your lovely feedback. We are delighted that you came back to us for your second son and are able to work alongside you again. Thank you!


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Review from Wahida A (Mother of Child) published on 15 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would highly recommend Valentine's nursery. From the initial conversation with the manager, until now, there is nothing we can fault about this nursery. Our daughter started here when she was 14 months and she has really blossomed since. She was initially a very reserved and shy child and since attending
here, she is thriving beyond our imagination. The staff are professional, intelligent and sensitive and really cater to each child's individual needs. Throughout the pandemic, the nursery has been reliable and has communicated with us very clearly. We have been impressed by the level of care she has received as well as the fantastic range of activities and outside space, she gets with regular updates via the app. The whole team are fantastic and we feel happy and confident that our child is well looked after and truly cared for.

Reply from Ruby Patel, Owner/Manager at Valentines Nursery

Thank you so much for your review and feedback! We very much enjoy being able to care for your daughter and work alongside you as a family.


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Review from Katie T (Mother of Child) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery, my child has gained confidence within herself. Manager and staff and very supportive. 10/10. Would totally recommend as the facilities, learning and play are of an exceptional standard. I feel supported as a parent and can see my child is flourishing.

Reply from Ruby Patel, Owner/Manager at Valentines Nursery

Thank you for your review and kind comments, which we really appreciate.


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Review from Terri L (Mother of Child) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My first daughter went to Valentines Nursery in 2014 and absolutely loved it there. The staff are amazing and friendly and help whenever needed. My youngest daughter now attends there and is having the exact same amount of fun as my first. It's an amazing nursery - they care for the children and I feel
100 percent certain my kids are in safe hands. I also like the fact that the same staff have been there for 10 years plus. I have no negative comments at all about this nursery. Best nursery in Redbridge.

Reply from Ruby Patel, Owner/Manager at Valentines Nursery

Thank you so much for your feedback and kind comments.


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Review from Raj B (Father of Child) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely impressed with the care and attention that our daughter has received since joining the nursery. She needed extra support during the settling period, the staff were really helpful in the way they offered advice and reassurance to ease her into nursery life. She has progressed so well
over the last year - she is constantly learning new things and is given opportunities to learn in ways that support her individual needs. The nursery has handled the Covid situation really well, they left us feeling very comfortable and happy to take our daughter into the nursery after the first lockdown, even since this, they have kept us well informed of the ways in which they are keeping everyone safe.

Reply from Ruby Patel, Owner/Manager at Valentines Nursery

Thank you very much for your kind comments and valuable feedback. It is heartening to know that you have felt particularly reassured in this particularly difficult past year which has been challenging for everyone.


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Review from Kevalin K (Mother of Child) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started at Valentine’s Nursery over a year ago now. We started with two days a week and now three. The staff are very caring and attentive. Great communication too and the use of an application to let us know the daily progress of my baby is very good. The rules they put in place around COVID
are very reassuring; I feel that it is a safe place. In terms of development, it also has very high standards. He learns a lot and has recently picked up a few new words from the Nursery and started to communicate with us. In short, I would definitely recommend Valentine’s Nursery to people who are looking for an excellent and safe environment for your babies.

Reply from Ruby Patel, Owner/Manager at Valentines Nursery

Dear Kevalin, Thank you so much for taking the time to provide your feedback. We are especially pleased that you have felt well supported through our response to the Coronavirus Pandemic in what has been a challenging year for everyone. It’s great to be able to work in partnership with you in supporting your son, who is a pleasure to care for. Many thanks and best wishes, Valentines Nursery.


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Review from Ben K (Father of Child) published on 3 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Valentines nursery is a fantastic, caring and safe environment for babies and young children to attend. My daughter has been attending since 9 months old and has gone from strength to strength regarding her language skills, physical confidence and also social skills. The team are very attentive to the
children, as well as getting on well with one another which helps create a relaxed and friendly environment. The children are given the space and time for their own personalities, likes and dislikes to flourish. The nursery have been very good in the face of the pandemic and have kept parents fully informed of the measures introduced to help keep staff and children safe. I would not hesitate to recommend Valentines nursery to any parent(s) looking for a safe and nurturing setting for their little one.

Reply from Ruby Patel, Owner/Manager at Valentines Nursery

Thank you very much for taking the time to provide your feedback - it is most appreciated. It has been a pleasure for us to have had your daughter within our care and it means a lot to us to hear how happy you have been with our provision and service. Thank you.


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Review from John C (Father of Child) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery. A few notable things:
- I feel our son is always learning new things, and he enjoys the company of the staff and the other kids.
- The variety of food is awesome (I feel like he eats better than I do when I see what he's eaten each day)!
- We did feel like there was an issue a few
months ago and we let the management know over the weekend via email. By 10am on Monday morning we had had a meeting with 2 managers and a member of care staff, and resolutions were decided upon there and then. The swiftness of dealing with our concern was really good.
- The way the management have dealt with all the Covid stuff has been really good (I feel the general manager works sometimes too hard - checking/sending emails at all hours on the day, every day of the week).
- There is a super low turnover of staff (basically none), so that shows that the carers like the company/kids/job/etc. which provides a great stable environment for the kids.

Reply from Ruby Patel, Owner/Manager at Valentines Nursery

Thank you very much for your feedback - which is really appreciated. We are glad that you felt that you could come to us with any issues arising and that we were able to work in a positive partnership to resolve them swiftly and smoothly. Thank you for your continued support.


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Review from Emma F (Mother of Child) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A really lovely nursery. My son loves going and the nursery have been great and supportive through the difficult past year with the pandemic. My son learns and develops so much through the focused play and activities which he loves. He also loves the food which is a nice balanced menu.

Reply from Ruby Patel, Owner/Manager at Valentines Nursery

Thank you so much for your feedback and kind comments. We are really pleased that your son is very happy here and it is a pleasure for us to be able to support him. Thank you.


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Review from Sonika B (Mother of Child) published on 17 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the level of care all the staff provide my daughter. Having had her at home for three years, I was quite apprehensive about leaving her in a new, unfamiliar setting. The staff were so supportive and made sure the transition was super easy. My daughter has settled in so well
and is making excellent progress. The nursery is always clean, and the staff are always welcoming. I’ve already recommended the nursery to a colleague who will send her son there and will continue to do so. I love the updates I get through the app and the excellent opportunities the staff put in place for the children to develop different skills through play. The menu is extensive and nutritious, even though my daughter is a picky eater at nursery, she is encouraged to try different varieties of food. Overall, I could not be happier with the nursery.

Reply from Ruby Patel, Owner/Manager at Valentines Nursery

Dear Sonika, thank you for your review. We really appreciate your kind comments and valuable feedback and are especially pleased that your daughter is so settled and happy with us. Best wishes.


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Review from Soumya R (Mother of Child) published on 13 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased that we chose Valentines Nursery for our son.
Though it was a bumpy start, the nursery manager and the staff helped and supported us until my son settled in.
Now in the pink room, my son loves going to nursery and playing with his friends and has formed a wonderful relationship
with the staff.
I would especially like to thank my son's key workers and comment on how genuinely warm and loving they are to all the kids.
Valentines Nursery has helped my son with his confidence - he was a shy little boy and now he can form relationships with other kids and people in general, which is so very important in the early years. There are many fun activities for the kids and a variety of developmental activities too.
The food is fine but the nursery truly excels because of the wonderful staff and I would recommend this nursery to all new parents.

Reply from Ruby Patel, Owner/Manager at Valentines Nursery

Thank you for your feedback and kind comments. It was wonderful that we were (and are) able to work positively together to enable your son to thoroughly enjoy and benefit from nursery life - which he absolutely does! Thank you.


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Review from C T (Mother of Child) published on 19 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with Valentine's nursery staff, activities, I would recommend them as an outstanding nursery. My son is enjoying it so much, he has developed so well and all the staff are just lovely and trustworthy. As a first time mum, it was important for me to leave my son in good care as I
returned to work. All the staff and management have helped me adjust, not just my son. He has settled in quickly and is now enjoying his time with his buddies. I couldn't be more proud of how my son has developed ever since he started nursery. I would recommend Valentine's nursery to all new parents who wish to have the best care possible for their children.

Reply from Ruby Patel, Manager at Valentines Nursery

Thank you for taking the time to provide your valuable feedback and very kind comments.


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Review from Davide M (Father of Child) published on 19 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Valentines Nursery a very safe environment for my child. I truly feel he is very well looked after, the staff are very caring and loving, they are like an extended family to him.

Reply from Ruby Patel at Valentines Nursery

Thank you for taking the time to provide your feedback and review. We absolutely enjoy the time spent with your son, who is indeed a much loved part of our nursery family. Thank you.


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Review from Shabnam (Mother of Child) published on 11 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Valentines Nursery since May 2019 and she has learnt and grown so much in a space of only 4 months.
When she first arrived was not sociable, clingy and not confident, to say in just 4 months she is independent, sociable and super confident and this is thanks to the dedication,
commitment, time, effort and energy given during her time there by all staff members. They have also been brilliant in making special efforts due to my daughter's intolerances and have also helped along at times being a new mum.
I would recommend Valentines Nursery again and again.

Reply from Ruby Patel, Manager at Valentines Nursery

Dear Shabnam, thank you very much for your feedback. We are really pleased to be able to support your daughter and look forward to continuing to work with you all as a family. Best wishes.


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Review from Shamim (Mother of Child) published on 11 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending this nursery over the last three months and I see such big changes in her. She started just shy of turning two and my biggest worry was her talking and eating. She has improved in both in a matter of months and her confidence has increased even more so. I love how they
maintain communication with parents through the app and showing us highlights of her week through pictures and videos. They are a great friendly team!

Reply from Ruby Patel at Valentines Nursery

Thank you very much for your feedback. Best Wishes.


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Review from N A (Mother of Child) published on 11 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My twins have attended this nursery since they were 11 months old. Since then they have taken to nursery as their home. They have felt so loved and always had the most fun and never hesitated when they were dropped off. The nursery always keeps us updated with progress via an app which goes straight
to our email/phones. We get to see instant photos and videos of things they've been doing which is always reassuring.
The girls have always cared for them and understood them and knew how each twin had to be cared for individually.
They have recently started reception and being the “August babies” I was worried they will be too young and too behind with all the older children but nope. Nursery had got them so well prepped and ready that on their first day they ran in all excited and confident.
My third baby is now settled and enjoying the same experience if not then better, as they are always full of new fun ideas to keep the children going.
An outstanding nursery. Thank you.

Reply from Ruby Patel at Valentines Nursery

Thank you so much for taking the time to post your review. Your feedback is much appreciated. Best wishes.


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Review from A M (Mother of Child) published on 11 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased we chose this nursery. Our daughter started last year when she was about 1 and has been well supported by all the staff throughout her time with Valentines. From what I’ve seen, the staff are really great with the kids, who are encouraged to be polite and respectful to each other, get involved
in a good variety of developmental activities and have fun in the process! Communication with parents is good, the food seems to be fine, the outside space is a bit limited (compared to some other local nurseries) but seems to be used by kids at every opportunity. Where I feel Valentines really excels is forming great relationships between the kids and the staff, and among the kids too - so very important in the early years. Will be sending the youngest there too.


Our daughter, like others, clearly has a very good time at nursery, which is wonderful to see! Thank you.


Reply from Ruby Patel at Valentines Nursery

Thank you so much for your valuable feedback which is deeply appreciated- Best wishes, Ruby Patel (Manager)


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Review from Michael J (Father of Child) published on 10 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have loved having our son attend Valentines Nursery. He started at 10 months old and his development accelerated straight away. The staff in his room are amazing and he loves seeing them every morning. The managers communicate really well and really know all of the children as well. All in all, a
great nursery and good value for money too.

Reply from Ruby Patel at Valentines Nursery

Thank you very much for your feedback and in taking the time to review us. Best wishes.


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Review from Kirsty (Mother of Child) published on 30 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted that my daughter was accepted into the nursery as it has set her head and shoulders above others now in her school reception class. Her knowledge of numbers, letters, nature and bonding with other children was definitely made here. The staff are always at hand to provide there knowledge
and experience to the children. My daughter especially loved the garden area where she could climb, build, bug hunt and lots more. In the summer the children watch the butterflies released which was a very memorable event for my daughter as it was shared with friends. I can’t fault anything regarding the nursery nothing was too much trouble. A valuable team of staff in an amazing environment for children to grow and learn and also make lifelong friendships.

Reply from Ruby Patel at Valentines Nursery

Thank you, Kirsty, for your kind comments and valuable feedback. It’s great to hear how much she enjoyed her experience here, particularly in our garden. It means a lot to us to know that she has made some great friendships and developed such a secure level of school readiness with us. Many thanks and best wishes- Ruby Patel (Manager).


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Review from Hafsa (Mother of Child) published on 18 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Valentines Nursery since she was twelve months old and since the start they have been fantastic. They listen to the parent and the child's needs and always respond quickly to emails/telephone calls in case I have a query. They regularly send video or picture observations which
is lovely as I can see what activities she has participated in. Whilst she has been at the nursery I have seen a great change in her social needs, she has become more confident and talkative and her personality is shining through. Thank you for all your hard work.

Reply from Ruby Patel at Valentines Nursery

Thank you for taking the time to write your review.


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Current Review Score: 9.5 (9.515)

Overview of Review Score

The Review Score of 9.5 (9.515) out of 10 for Valentines Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.940 for Valentines Nursery is calculated as follows: ( (80 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 84 Ratings = 4.94

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.575 Points relating to the number of positive Reviews for Valentines Nursery is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 number of registered child places is 8. 7 Positive Reviews ÷ 8 = 0.875

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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