Bright Horizons Wembley Day Nursery and Preschool

95 Hirst Crescent, Wembley HA9 7HH
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9.0 75 Reviews
  • Bright Horizons Wembley Day Nursery and Preschool, Wembley
Bright Horizons Wembley Day Nursery and Preschool (formerly Wembley Willow Tree) is situated in Hirst Crescent, just off East Lane in North Wembley, within walking distance of North Wembley tube station giving direct access to central London.

They have a fantastic staff team who are caring and committed to the wellbeing and development of all children.

The purpose-built nursery is modeled in a child-centered way to encourage children to develop their independence and confidence. They have three large outdoor play areas (including a mud kitchen), a designated buggy area and a dedicated activity room for your child to explore and discover.

The nursery has bright and spacious rooms for each age group and staff encourage learning through fun play. The nursery focuses on encouraging children’s independence and choice to support their learning and development.

As well as offering the Growing Enhancements including Growing Writers, Readers and Mathematicians, the nursery offers a wide range of extracurricular activities including French, Numberfit and Theatrebugs which the children love!

For your convenience, they provide an all-inclusive service including meals, snacks, milk and nappies.

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Care Provided by Bright Horizons Wembley Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Laura (Nursery Manager)
  • Number of Childcare Staff
  • 26
  • Total Places for Children
  • 120
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Wembley Day Nursery and Preschool Reviews (75)

Total of 75, showing 1-20
9.0

Bright Horizons Wembley Day Nursery and Preschool has a Review Score of 9.0 (8.968) out of 10, based on 7 reviews in the last 2 years. Over all time Bright Horizons Wembley Day Nursery and Preschool has 75 reviews.

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Review from Lianne V (Mother of Child) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Where to begin... being a first time mother and leaving your baby in an unfamiliar place can be incredibly daunting and I made sure I did my research on the surrounding nurseries in the area prior to joining. I cannot thank the management and staff enough for the transition. They were accommodating
with the settling sessions, informative, responsive to questions and overall, has been a comforting experience so far. My child has been going to this nursery for almost ten months now and she absolutely loves it. We are both always greeted with smiles from all staff and my daughter has taken really well to them. It brings me a lot of comfort knowing she is well taken care of, enjoys her time there and is learning so much. A special mention to the chefs as well who produces such nice and fresh meals for the children every day. I highly recommend this nursery.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Wembley Day Nursery and Preschool

Thank you for your heartfelt review! We're so glad to hear that you and your daughter have had a positive experience with us at Bright Horizons. The team works hard to ensure a smooth transition for both children and parents and we appreciate your recognition of their efforts. It's wonderful to know your daughter is thriving and enjoying her time here and the chefs are proud to provide nutritious meals. Thank you for recommending us!


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Review from Sheryl L (Mother of Child) published on 26 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Leaving your child to return to work is tough, but Bright Horizons made the transition much easier. Our experience has been absolutely wonderful!
The nursery is led by management who are exceptional in every way. They are incredibly approachable, friendly, and always ready to accommodate any of our
needs.
The entire staff are amazing, building strong relationships not only with my son but also with our whole family. They greet us with smiles and conversations, making it easy to get to know everyone.
They have become like family to my son, providing care and love of the highest standard. Special thanks go to the staff, his key workers and second mums, as well as to two staff members in particular who have been like special aunties to him.
I wholeheartedly love this nursery and cannot recommend it enough.
Thank you Bright Horizons Team!
We love you and are eternally grateful for the love and care you have provided to our baby.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Wembley Day Nursery and Preschool

Thank you for your heartfelt review! We're thrilled to hear that Bright Horizons has made your transition back to work smoother and that your experience has been wonderful. It's great to know our staff has built such strong, caring relationships with your son and family. We appreciate your special thanks and are grateful for your kind words and recommendation.


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Review from Hena V (Mother of Child) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons - Wembley is a fantastic nursery! My son started nursery at 11 months old. I was so anxious for my son to go to nursery when I returned to work, but they all went above and beyond to reassure me. It is hard to entrust your child into the care of others, but from the very first day, I
feel very comfortable leaving my child there. The whole management team and staff are professional, friendly and knowledgeable in all aspects, always smiling! They are without doubt the best, from the learning facilities and the care that goes into each child individually, to the awesome resources. They have a lovely choice of food menu. There are lots of different activities, with a great outdoor area and the cleanliness is brilliant too. So thank you everyone at Bright Horizons for nurturing and teaching our precious boy and for being totally awesome. I have no hesitation in recommending this nursery and its wonderful staff to everyone. I am pleased we picked Bright Horizons for our son.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Wembley Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us. We truly appreciate your positive feedback and your recommendation.


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Review from J B (Mother of Child) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have nothing but positive comments and praise for the experience we have had. They have been outstanding from the very first time we visited them for a viewing. Our son settled over two weeks, it did not feel rushed or abrupt, as parents we were just as supportive as our son. The nursery communicated
fabulously and dealt very well with the questions we had and our ‘check-in’ phone calls. We were expecting the process to be hard in terms of separation anxiety, our son settled quickly and I think that is a testament to the fantastic efforts of the staff here. They put us at ease and our son loves going to nursery. They make a constant effort to keep us informed, they take the time to speak to us about our son daily and they make an extra effort to ensure his needs are met. They are so respectful of our views and concerns, they involve us in decisions about nursery activities and naps as much as possible. We feel very grateful to have found such a wonderful place for our son.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Wembley Day Nursery and Preschool

Thank you for such a wonderful review and for sharing your experience with us. Your son's quick adjustment speaks volumes about the nurturing environment they provide.


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Review from Jana V (Mother of Child) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Bright Horizons Wembley Day Nursery and Preschool. My son started nursery at the age of 1 and has been there nearly for a year now. He loves going to nursery and all staff are amazing! Great to see how happy our son is when he walks to nursery. Fresh food is provided daily and
a variety of food is available there. Staff are really working on children's development and are super friendly and helpful. It was very difficult to choose a nursery for our first baby boy and as soon as I stepped in Bright Horizons Wembley Nursery, it felt right and the best choice I’ve made for my son. They also have a lot of play time outside in the play garden. Lots of play, exploring and learning activities as well as relaxing/sleeping time. Thank you all staff for being so great!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Wembley Day Nursery and Preschool

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team. Thank you for your recommendation.


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Review from S B (Aunt of Child) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My niece attends Bright Horizons Wembley, and it is amazing. All staff from the top to the bottom are amazing. Nothing is too much. My niece loves it. The management team are amazing, from the manager, deputy and third in charge. They are doing an amazing job preparing her for school in September. Thank
you all so much.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Wembley Day Nursery and Preschool

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.


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Review from A P (Mother of Child) published on 24 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Honestly, I cannot vouch enough for this nursery. I was very skeptical to begin with, just as any parent would be, but now my daughter has been going here for the past 2 and half years, she loves it and always wants to attend even on weekends. The great thing is they have an app to update information
about your child. My daughter has learnt so much from here, always coming home with bright new words and the entire team are just so lovely. Highly recommended to send your children here. Great location and great for parking for pick-up and drop-off.

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Review from S L (Mother of Child) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, my son's experience at the nursery has been amazing. The staff at the nursery are wonderful, cheerful and lovely. The management team are the best and I wish he could stay at the nursery longer, this has to be the best nursery my children have been to.

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Review from Alexandra P (Mother of Child) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wembley, Bright Horizons is a fantastic nursery. The management team are wonderful, both the manager and deputy manager are extremely helpful and approachable and clearly make every effort to know the children in their care. The staff, in general, are lovely, proactive and helpful. Their support during
the settling in period (especially for my eldest, which was during lockdown) was very much appreciated. They also worked tirelessly during the pandemic, to keep the nursery open with minimal disruption, which should be applauded. It's a wonderful nursery. Highly recommend!

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Review from C W (Grandmother of Child) published on 15 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery has provided my granddaughter with the best possible start. The manager and team are proactive and take time and care to know the children and love them like they are their own. What more could you ask for!

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Review from L J (Mother of Child) published on 15 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful nursery. I am always kept up to date on my Child's progress and what they have been learning. The staff are brilliant and always willing to go above and beyond. Highly recommend this nursery.

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Review from Sujay P (Father of Child) published on 18 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team are simply fantastic. They show endless dedication, care and support for my daughter's wellbeing and development. As a first-time parent, they have supported me through key milestones. The team at Bright Horizons Wembley have become an important integral part of mine and my daughter's lives.
She looks forward every day to spending time with them and I couldn't trust anyone more than I trust them. I highly recommend it!

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Review from Deena P (Mother of Child) published on 18 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Bright Horizon Wembley are great and always care for my daughter. We've been with them since 2019 and cannot find them a fault. They show dedication and my daughter is so happy to be there. They create a lovely, fun and warm environment for the children and they are true 'kids' lovers',
which in my opinion is one of the most important characteristics for people working in a school setting. Thank you to the manager and the wider team.

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Review from Stacey K (Mother of Child) published on 16 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a parent, it is a scary time when choosing a nursery for your child. I have had the best experience possible as my son settled in this month. The staff are friendly and welcoming, and you can feel the love and passion they have for their jobs. The manager of the nursery is exceptional and made me
feel reassured through this time. I am very happy with the nursery and knowing my son is learning and growing in such a warm environment.

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Review from Emme C (Mother of Child) published on 19 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started at the nursery full-time 5 days a week from August 2020, in the midst of the pandemic. Despite not being able to go inside the nursery due to covid restrictions the staff made the settling-in period as stress-free as possible and my daughter settled into nursery life quickly. She
has absolutely blossomed during her time at nursery, with her learning supported by fantastic, dedicated staff. She runs into the nursery every morning with a smile on her face! Communication has been great throughout her time at nursery, both in terms of contact from the nursery management team and her key workers. My daughter is leaving the nursery as we are relocating but I could not recommend this nursery highly enough.

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Review from K D (Mother of Child) published on 6 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the nursery, my daughter went here for 4 years and now my son goes here. Whenever I have had any concerns (which is hardly ever) they have been addressed quickly and my mind has been put at ease.
I have tried to find another nursery purely because of the distance from home
but nothing has compared which is why we are willing to travel to ensure we get the best care for my son.

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Review from Manveer P (Mother of Child) published on 21 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter is happy to go into nursery every day and happy when I pick her up. Couldn’t ask for much more. She eats well, sleeps well, learns well. She loves the staff. My son was also the same. In the 4 years, I have known this nursery I am overall happy with what they provide. The main thing being
happiness, love and care to my children.

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Review from Harshit (Father of Child) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The nursery management is very poor and we have had a lot of issues in the past two years. Especially in the pandemic where they charged us for the days where they did not provide childcare. Their complaints team usually don't respond and the nursery manager does not always give correct advice in accordance
with their policies - we have proved this to them using their own emails. We spent weeks arguing and asking for the days back which they overcharged during the pandemic.


They also don't transfer kids to the next age group until four months after their birthday so the kids may spend a lot of time with much younger kids which can delay their learning and development.


It's very disappointing because they provide good childcare overall.


Reply from Katherine O'Brien, Online Marketing at Bright Horizons Wembley Day Nursery and Preschool

We are sorry to read of your concerns. I have spoken to the Nursery Manager who has confirmed they have spoken with you regarding this and are working with you.
As you remain a parent with the nursery please do continue to speak to our Management team and your child's key worker. We want all our parents to feel happy and confident in the care their child is receiving.


Kind Regards,


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Review from Iman H (Mother of Child) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves attending this nursery and has really improved in her speech and confidence. The staff there are very friendly and welcoming. They are very attentive and keep me well informed about my daughter's daily activities and progress.

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Review from Gosia M (Mother of Child) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons Wembley Day Nursery and Preschool is a great place for my child to play and learn. The staff are absolutely amazing and very helpful. They helped us a lot with our diabetic child. Our son loves his caring teachers and every morning he is so happy to go to nursery. I know he is very well
looked after whilst in there and it is the most important thing for me. I would highly recommend Bright Horizons Wembley Day Nursery and Preschool to anyone.

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Current Review Score: 9.0 (8.968)

Overview of Review Score

The Review Score of 9.0 (8.968) out of 10 for Bright Horizons Wembley Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.976 for Bright Horizons Wembley Day Nursery and Preschool is calculated as follows: ( (82 Excellents x 5) + (2 Goods x 4) ) ÷ 84 Ratings = 4.976

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.992 Points relating to the number of positive Reviews for Bright Horizons Wembley Day Nursery and Preschool is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 number of registered child places is 24. 7 Positive Reviews ÷ 24 = 0.292

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (1)

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Meet the Team (2)

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Laura

Job Title: Nursery Manager

I am the proud Nursery Manager for Bright Horizons Wembley Day Nursery and Preschool.


Alison

Alison

Job Title: Deputy Manager

Alison has been working in childcare for 25 years and currently holds a level 3 nursery nursing. “I Love working at Wembley and within the diverse community here.


Supporting the children to develop and grow is what makes this job worthwhile.”


Frequently Asked Questions about Bright Horizons Wembley Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Wembley Day Nursery and Preschool accepts?

Bright Horizons Wembley Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Wembley Day Nursery and Preschool Open?

Bright Horizons Wembley Day Nursery and Preschool is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Bright Horizons Wembley Day Nursery and Preschool have capacity for?

Bright Horizons Wembley Day Nursery and Preschool has capacity for a total of 120 Children.

How far is Bright Horizons Wembley Day Nursery and Preschool to the centre of Wembley?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Wembley Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Wembley Day Nursery and Preschool has a Platinum Service – more info.