Bright Horizons Wembley Day Nursery and Preschool

95 Hirst Crescent, Wembley HA9 7HH
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9.0 75 Reviews
  • Bright Horizons Wembley Day Nursery and Preschool, Wembley
Bright Horizons Wembley Day Nursery and Preschool (formerly Wembley Willow Tree) is situated in Hirst Crescent, just off East Lane in North Wembley, within walking distance of North Wembley tube station giving direct access to central London.

They have a fantastic staff team who are caring and committed to the wellbeing and development of all children.

The purpose-built nursery is modeled in a child-centered way to encourage children to develop their independence and confidence. They have three large outdoor play areas (including a mud kitchen), a designated buggy area and a dedicated activity room for your child to explore and discover.

The nursery has bright and spacious rooms for each age group and staff encourage learning through fun play. The nursery focuses on encouraging children’s independence and choice to support their learning and development.

As well as offering the Growing Enhancements including Growing Writers, Readers and Mathematicians, the nursery offers a wide range of extracurricular activities including French, Numberfit and Theatrebugs which the children love!

For your convenience, they provide an all-inclusive service including meals, snacks, milk and nappies.

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Care Provided by Bright Horizons Wembley Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Laura (Nursery Manager)
  • Number of Childcare Staff
  • 26
  • Total Places for Children
  • 120
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Wembley Day Nursery and Preschool Reviews (75)

Total of 75, showing 41-60
9.0

Bright Horizons Wembley Day Nursery and Preschool has a Review Score of 9.0 (8.968) out of 10, based on 7 reviews in the last 2 years. Over all time Bright Horizons Wembley Day Nursery and Preschool has 75 reviews.

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Review from Cherelle B (Mother of Child) published on 25 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely. All have paid close attention to my son's needs and have always provided feedback when necessary. One staff member is new and went out of her way to introduce herself to me and let me know she would be working closely with my son.

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Review from Mukul M (Father of Child) published on 25 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Here I would like to take this opportunity to thank the staff for all the hard work.
Safe and happy learning environment with friendly and qualified staff that love caring for and teaching young children.
I cannot imagine anything better place than this one for young kids.
A big thanks from a father.

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Review from Katharine M (Mother of Child) published on 25 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My son will be leaving in the next few months to start school in September. He has lots of friends at nursery, he enjoys the activities provided, especially Number Fit!
I have been using this nursery for many years (since 2012 - my oldest child also attended here), so I have seen a few changes with
staff and management! I have to say the current team are friendly and supportive, their dedication to the children is superb. They have worked with us (parents) to academically prepare our son for big school.
On a recent trip with the children and staff, I was extremely impressed, safeguarding was paramount and the children's behaviour was outstanding. WELL DONE!

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Review from Paula C (Mother of Child) published on 14 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the Nursery. My daughter has improved socially and academically already. All staff have been very kind and have helped my child settle into nursery.
I feel confident when I leave her there because I know staff members are taking good care of her. Thank you Bright Horizons.
Would 100% recommend.

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Review from Carina O (Mother of Child) published on 14 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is very happy at Bright Horizon, the staff are supportive, experienced and highly skilled. Always willing to listen to any concerns and support positive change. Provides a friendly clean environment where children are able to explore learn and develop.


Able to support children with SEN

and provide regular feedback regarding your child's progress and identify strengths for development.

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Review from Dorota H (Mother of Child) published on 7 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and lovely staff looking after the kids, warm atmosphere. My son is more than happy spending each day in that place, highly recommended to friends and family.

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Review from Marina V (Mother of Child) published on 7 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Settling in a child in nursery is never an easy task. However, the staff at Bright Horizons Wembley have always made us feel reassured that our child was in good hands from the very beginning. They have always been caring, understanding, flexible and most importantly honest towards us and our child.
The staff are amazing and treat each child in a respectful and individual way. They provide them with lots of exciting and interesting activities and sometimes even include the parents; which is a nice way to mix with other children/parents and staff. Food choices are always great, nutritious and take into consideration each child's dietary requirements. Facilities are great, clean and modern. I would highly recommend this nursery to anyone around the area!

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Review from Sohail N (Father of Child) published on 4 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have twin boys who began attending Bright Horizons (Wembley) in September 2017.
We looked at several nurseries before deciding to go with Bright Horizons. We are so pleased with our decision.
The staff are very supportive and manage to bring out the best in our twins. They regularly let us know
how our boys are progressing and we can see this ourselves at home.
Our twins can be rather boisterous, but the staff approach them with a professional, friendly and positive manner. They have made amazing strides with their learning abilities thanks to the patience and dedication shown by everyone at the Day Nursery.
Our twins get upset when they realise that there is no nursery and it’s a holiday. I cannot praise the staff enough for all that they have done for our boys. If you are looking for a place for your little ones, I would unreservedly recommend Bright Horizons in Wembley. The staff are brilliant, dedicated, friendly and caring.

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Review from Priscilla (Mother of Child) published on 4 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very sad to be leaving the nursery as my daughter has enjoyed her time here. She has made many friends and enjoys the activities. The staff were very helpful and caring when my daughter was first settling in. I would recommend this nursery to anyone.

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Review from Mitesh D (Father of Child) published on 13 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with Bright Horizons. They provide a family touch and all the staff are very friendly and welcoming. We could not ask for more. Please keep up the great work.

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Review from C Y (Mother of Child) published on 12 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt awful putting my child in nursery, but the staff at Bright Horizons Wembley were so understanding to my situation and my anxiety of leaving my child. I called them during the day, but they were able to email photos of my child playing and learning to ease my worry. I must have bothered them with
so many phone calls, but they were always so gracious and accommodating.
My child now smiles and claps as we approach nursery and has made a couple of friends, which is lovely. Staff are honest and tell me if he hasn't had a great day, which I appreciate.
Managers are friendly and know the children so well, which is good to see. Their facilities are great but most of all, it's a wonderful 'home away from home' environment. Brilliant!!

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Review from A S (Father of Child) published on 12 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has started in the Baby Room and he couldn't be happier. He smiles at his key worker as soon as he sees her. It's so reassuring as a first time Father, especially after making the decision to place him full time. I can already see the difference it's making, with his physical development and
social development. The new management team are very approachable and understanding. Everyone is so friendly and staff acknowledge all children when they come in. I love that the babies have their own little garden. Will be great to see what plans the staff will roll out. Makes me feel very secure in the knowledge, my son is in good hands.

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Review from H V (Mother of Child) published on 3 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is an excellent start to life for any child. My eldest son attended and now my youngest son (3) has been attending since he was 18 months old. The staff are excellent, I cannot fault them. The care and kindness they show to the children is second to none. It gives me such peace of mind when
I am at work that my son is being very well looked after. Since starting pre-school class in January his development has come on in leaps and bounds. The deputy manager is especially amazing her kindness has touched all of our hearts at home.

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Review from Jamal T (Father of Child) published on 7 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery and staff are very tuned into my child and at times it is hard for my daughter to come away from the nursery! It is a home away from home, my daughter enjoys the meals and the management team are very pleasant and helpful. The prices have just come down to make it more competitive in the
area but to be honest the service which is provided was well worth the price, this is just an added bonus. Opening is until 6 pm - at times could be a little bit longer but a small price to pay for an excellent service.

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Review from Tracy B (Mother of Child) published on 21 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery has been a very reassuring and caring start for me and my little boy. My baby started recently and has settled in really well. He goes to the staff happily and enjoys many different activities. I know I am leaving him in safe hands and the team are working hard to settle the more challenging
times of his day, such as sleeping!. The team have been really supportive which is essential as I have not always wanted to leave him! I call up to check on him and nothing is too much trouble. A lovely team of staff who all know my little boy so well already and have stories each day as to what he has been getting up. He is happy to go and happy whenever I collect at the end of a session.

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Review from Livia U (Mother of Child) published on 13 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this nursery to friends and family. Excellent standards and friendly staff. My child really enjoys going to nursery and has made many friends. This nursery is clean and welcoming.

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Review from Edyta K (Mother of Child) published on 9 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started nursery in March 2014 when she was only 1 year old, I was very much confident that she will be happy there as my first son was, also going to the same nursery for 3.5 years. They both learnt so much through their journey with their teachers, that I'm sure I wouldn't teach them as
much as home. They both love this place, the staff are very friendly, communicative and supportive. Only when you meet you understand how good they are. Through their everyday task, you can see that they really care for the kids. Then meeting with the staff you are up to date with your kid's development and achievements. This is the best nursery in town!

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Review from Helen (Mother of Child) published on 26 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this nursery highly enough. The staff are very friendly, supportive, caring and nurturing. My son was reluctant to go at first but they encouraged and supported him (and me) and he soon found his confidence and started to enjoy himself there. It is very clean and well looked after,
there are many toys and resources. The staff really do care about the children. I get a progress report almost every day, and I really like that they keep a progress book on each child and make sure they are individually reaching their own goals and their needs are met.
They do so many activities, theatre bugs is a particular favourite with my son, and he enjoys the French lessons too, he is also constantly bringing his drawings and paintings home. The security system they have in place is also very good, and all the staff know who you are (and always say hello which is lovely). He is about to leave to go to school but I will be sending my 16 month old daughter there very soon.

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Review from Jade C (Mother of Child) published on 5 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son was scared of nursery at first as it was new. They made him very welcome and now he loves it. The staff genuinely care about the welfare of the children which is lovely, they always sing and play. My son has grown in so many ways since being here. All round it's a great Nursery.

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Review from Mildred N (Mother of Child) published on 14 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I love the nursery, I can see the progression that my daughter has made. My daughter really loves her keyworker and looks forward to going to nursery each day to see her and her friends. My daughter likes the meals and enjoys drawing pictures which she brings home daily.

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Current Review Score: 9.0 (8.968)

Overview of Review Score

The Review Score of 9.0 (8.968) out of 10 for Bright Horizons Wembley Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.976 for Bright Horizons Wembley Day Nursery and Preschool is calculated as follows: ( (82 Excellents x 5) + (2 Goods x 4) ) ÷ 84 Ratings = 4.976

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.992 Points relating to the number of positive Reviews for Bright Horizons Wembley Day Nursery and Preschool is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 number of registered child places is 24. 7 Positive Reviews ÷ 24 = 0.292

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (1)

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Meet the Team (2)

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Laura

Job Title: Nursery Manager

I am the proud Nursery Manager for Bright Horizons Wembley Day Nursery and Preschool.


Alison

Alison

Job Title: Deputy Manager

Alison has been working in childcare for 25 years and currently holds a level 3 nursery nursing. “I Love working at Wembley and within the diverse community here.


Supporting the children to develop and grow is what makes this job worthwhile.”


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Wembley Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Wembley Day Nursery and Preschool has a Platinum Service – more info.