The Mall Nursery and Creche

Unit 35, The Mall Shopping Centre, Luton LU1 2TW
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7.3 10 Reviews
  • The Mall Nursery and Creche, Luton
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Care Provided by The Mall Nursery and Creche

  • Type of Service
  • Day Nursery – Voluntary / Not for Profit Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • The Mall Nursery and Creche
  • Person in charge
  • Tammy Treagus (Manager)
  • Admission Criteria
    • Pre booking for 2 year olds - Proof of D.O.B.
  • Number of Childcare Staff
  • 19
  • Registered Charity Number
  • 1031348
  • Total Places for Children
  • 60
  • Age Range
    • from 2 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-17:30
    Tuesday 08:00-17:30
    Wednesday 08:00-17:30
    Thursday 08:00-17:30
    Friday 08:00-17:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for The Mall Nursery and Creche

  • Please contact for up to date fees
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The Mall Nursery and Creche Reviews (10)

7.3

The Mall Nursery and Creche has a Review Score of 7.3 (7.333) out of 10, based on 1 reviews in the last 2 years. Over all time The Mall Nursery and Creche has 10 reviews.

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Review from Sruthi D (Mother of Child) published on 22 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child really loves this nursery. The staff here take excellent care of the children. My child was 2 years old when he joined and he has learned so much from here. Every day the teachers take an effort to provide feedback about the child's progress and behaviour and address if we have concerns. When
he joined he hardly spoke few words. Within a few months, I saw a great improvement in his speech, behaviour, and mannerism. He always talks about his teachers at home and I get to know what they do at school. He always enjoys writing with a particular member of staff, story time with another two members of staff, and activity time with another and he regards his teachers as his role models. He knows a lot of things at the age of 4 and the whole credits goes to this nursery. I am happy and grateful for this nursery.

Reply from Tammy Treagus, Nursery Manager at The Mall Nursery and Creche

Thank you so much for your kind words. We are so glad to hear that your child enjoyed their time with us and that you as parents had a positive nursery experience. Wishing your child all the best in their next stage of learning.


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Review from K P (Mother of Child) published on 4 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are absolutely amazing, happy to help, very accommodating to child and family needs, friendly and caring. They give the very best to the children. My child has made special bonds with both children and teachers which helped with our social skills. I can listen every day to all
sorts of activities that they did from story reading, writing, counting and having fun. I absolutely love their fun day Friday for everyone including the staff. I'm extremely happy with this nursery and will recommend to others.

Reply from Tammy Treagus, Nursery Manager at The Mall Nursery and Creche

Thank you so much for your feedback. It is really appreciated. Your feedback is invaluable to us to ensure we continue to offer a high-quality service.


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Review from O C (Mother of Child) published on 22 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used this nursery for two of my children, loved the service and care the first time around so I gave my second child to the nursery too. The staff are friendly and they take care of the children well. My child runs in with joy every morning and comes out very happy too. The staff keep you updated
of the child's progress and helps each child individually with their needs. I would recommend it 100% and with confidence say its care and first steps education is up to great standards.

Reply from Tammy Treagus, Nursery Manager at The Mall Nursery and Creche

Thank you for your feedback. Your comments are invaluable to us. All feedback allows us to enhance our practice and ensure we continue to offer a high-quality service


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Review from Katie W (Mother of Child) published on 22 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant nursery. I had 5 of my children attend this nursery, my youngest and my niece both currently attend and I would recommend it. Lovely staff and a great help when I needed them. My children love this place.

Reply from Tammy Treagus, Nursery Manager at The Mall Nursery and Creche

Thank you for your feedback. All feed back is invaluable to us to ensure we continue to offer high quality care and education.


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Review from Luca F (Father of Child) published on 14 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good staff and management they are are friendly and caring. I saw my daughter was very happy. She comes home happy and is always happy to go to nursery. I really recommended this nursery for your child.

Reply from Tammy Treagus, Nursery Manager at The Mall Nursery and Creche

Thank you for your feedback. Your feedback is invaluable to us, so we are able to enhance practice to ensure high-quality care and education is being provided.


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Review from Alexandra P (Mother of Child) published on 14 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going for over a year now and has come on leap and bounds. They picked up her speech and both of us have worked hard and her speech is brilliant now. The staff are all helpful and friendly. They’re so welcoming as my daughter was shy. She loves it. They have all different kinds
of stuff for the kids to explore. I had a safeguarding issue due to my ex and they put things in place to keep my peace knowing my daughter would be safe. They even changed times at quick notice to help me out. Even my eldest two kids aged 16 and 11 went here and still it’s an amazing nursery and I will definitely be putting my baby in once she’s 2.

Reply from Tammy Treagus, Nursery Manager at The Mall Nursery and Creche

Thank you. We really appreciate your feedback. Your views are invaluable to us to maintain a high-quality practice. Thank you for your continued support.


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Review from R M (Mother of Child) published on 16 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff helps in any way they can. Looks after my child individual needs and works with him. He is very happy at nursery, he comes home happy and always happy to go to nursery. They make sure that they eat healthily. In times like these where healthy and safe comes first, they are on top
of it.

Reply from Tammy Treagus, Nursery Manager at The Mall Nursery and Creche

Thank you, we appreciate your feedback, your views matter to us.


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Review from Shadya M (Mother of Child) published on 13 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter goes here. The nursery is great, the teachers too. My daughter is happy and never complains about anything. She made friends with the other kids and she also gained friends with the teachers. Definitely, I give it 10 out of 10.

Reply from Tammy Treagus, Nursery Manager at The Mall Nursery and Creche

Thank you for your feedback, it is most appreciated.


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Review from Mohammad A (Father of Child) published on 12 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a successful experience with The Mall Nursery and Creche, which started last year in September when my elder son joined the nursery, and he enjoyed the learning experience the whole year, also through the lockdown period, the management and staff members were following up in a professional manner
which facilitated the smooth transition for the school.
This year, I have another experience with my daughter, she joined in September, and she is enjoying her time by repeating her brother learning journey.

Reply from Tammy Treagus, Nursery Manager at The Mall Nursery and Creche

Thank you for your kind words, we appreciate your continued support.


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Review from Shevel M (Mother of Child) published on 11 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are pleased with the level of care our son is experiencing at The Mall Nursery and Creche. He is happy and enjoying his time at the nursery. They have plenty of learning opportunities through play. The environment is safe and staff are friendly and caring.

Reply from Tammy Treagus, Nursery Manager at The Mall Nursery and Creche

Thank you so much for your kind words, your feedback is invaluable.


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Current Review Score: 7.3 (7.333)

Overview of Review Score

The Review Score of 7.3 (7.333) out of 10 for The Mall Nursery and Creche is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.250 for The Mall Nursery and Creche is calculated as follows: ( (5 Excellents x 5) + (5 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 12 Ratings = 4.25

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.083 Points relating to the number of positive Reviews for The Mall Nursery and Creche is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12. 1 Positive Reviews ÷ 12 = 0.083

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about The Mall Nursery and Creche

What is the Age Range of Children that The Mall Nursery and Creche accepts?

The Mall Nursery and Creche accepts Children aged from 2 years 0 months to 5 years 0 months.

What Days & Hours is The Mall Nursery and Creche Open?

The Mall Nursery and Creche is open: Monday 08:00-17:30, Tuesday 08:00-17:30, Wednesday 08:00-17:30, Thursday 08:00-17:30, Friday 08:00-17:30.

How many Children does The Mall Nursery and Creche have capacity for?

The Mall Nursery and Creche has capacity for a total of 60 Children.

How far is The Mall Nursery and Creche to the centre of Luton?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact The Mall Nursery and Creche to verify any information. View our terms and conditions. The Mall Nursery and Creche has a Basic Service – more info.