Northumberland Day Nursery

14 Northumberland Avenue, Reading RG2 7PW
Submit a Review
9.3 43 Reviews
  • Northumberland Day Nursery, Reading
Home from home childcare set in a large Victorian townhouse with secluded but spacious gardens.

Full-time and sessional care.

There is a bright and open feel to this well-equipped children’s day nursery, with experienced and friendly staff.

Complete Childcare offers a complete learning experience covering science, Boogie Mites, cooking, gardening and much more.

The all-inclusive package includes meals, nappies, wipes and formula milk to help working families have a smooth drop off and pick up each day.

Care Provided by Northumberland Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Erin Harris (Nursery Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 60
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Northumberland Day Nursery

  • Please contact setting for information on Fees


  • We offer the following sessions
    Day time 8:00am till 16:00pm
    Full Day 8:00am till 17:30pm
    Extended Day 07:30am till 18:00pm
    Funded only spaces are limited
    Please contact the nursery direct for a copy of our fees sheet


Northumberland Day Nursery Reviews (43)

Total of 43, showing 41-43
9.3

Northumberland Day Nursery has a Review Score of 9.3 (9.295) out of 10, based on 9 reviews in the last 2 years. Over all time Northumberland Day Nursery has 43 reviews.

Overall Experience

  • 31
  • 11
  • 1
  • 0
  • 0

Date Published

43
6
6
9
34
Overall Experience  Overall Experience 5.0 out of 5

The nursery has always been very welcoming, the staff are always happy, friendly and approachable. They have provided advice and support during my child's development and I have never been concerned about leaving my child in their capable hands. The extended hours have been invaluable and the management
have been amazing in accommodating us as shift workers and flexibility of days. My child always says he has had a "good day!"

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We are happy with this Nursery. They have helped us a lot in settling our daughter there as it was very difficult initially for us as well as our daughter. Specially we would like to thank her key worker for being so friendly with our child. The other staff are also very nice & friendly.
My daughter
was a fussy eater, and the staff helped her while eating also.
Good learning experience for our daughter !

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Both my Daughters came to Northumberland for 4 1/2 years. They had a great bond with all of the staff and gained a lot of experience to help them get ready for school. The nursery is very welcoming and tidy. Staff are very friendly and always willing to help. The rooms are all bright and colourful.
Both my children enjoyed French lesson with Madame and also experience outdoor learning with the outdoor teacher.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.3 (9.295)

Overview of Review Score

The Review Score of 9.3 (9.295) out of 10 for Northumberland Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.645 for Northumberland Day Nursery is calculated as follows: ( (74 Excellents x 5) + (29 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 107 Ratings = 4.645

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.65 Points relating to the number of positive Reviews for Northumberland Day Nursery is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12. 9 Positive Reviews ÷ 12 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (2)

Erin

Erin Harris

Job Title: Nursery Manager

Joined: 2016

Erin has worked for the Complete Childcare group since 2016, starting as a nursery assistant, gaining her qualifications and working her way up to a management position. She joined Northumberland Day Nursery as manager in 2024, not long after winning the World's Strongest Adaptive Woman award! You can read more about Erin, her journey into childcare, and her recent achievement in this link: https://www.readingchronicle.co.uk/news/24724538.northumberland-day-nursery-taken-disabled-athlete/


Melissa

Melissa Edwards

Job Title: Deputy Manager

Joined: 1998

Melissa has been part of the Northumberland family for more than 22 years; she was previously room leader for the Nest (under 2s) and currently works in the preschool room. She loves getting the children ready to join school and helping them grow their confidence. Melissa is key to supporting the unqualified staff with their training and enjoys helping them progress within the nursery.