Jack in the Box Nursery

Upton Hospital, Albert Street, Slough SL1 2BJ
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9.9 67 Reviews
  • Jack in the Box Nursery, Slough
Jack in the Box Day Nursery in Slough opened in 1992 and registered at these premises in 2004. It operates from a single storey building within the grounds of Upton Hospital in Slough.

Children are cared for by experienced and highly qualified staff who offer an interesting, educational environment full of experiences which allow the children to explore and grow.

Berkshire Healthcare NHS Foundation Trust owns and operates three nurseries in Berkshire which are open to everyone; parents do not need to work for the Trust in order for their children to attend.

Each nursery has stimulating outdoor play areas and children are encouraged to spend time outside developing their gross motor skills and having fun with their friends. Inside you will find warm, cosy environments which are perfect for children to take part in numerous creative and entertaining activities.

The nursery offers the 30 hours funding and is registered to accept Tax-Free Childcare payments.

Care Provided by Jack in the Box Nursery

  • Type of Service
  • Day Nursery – NHS Owned
  • Open all year
  • Full Day Care
  • Person in charge
  • Carly Byrne (Nursery Manager)
  • Number of Childcare Staff
  • 22
  • Total Places for Children
  • 78
  • Age Range
    • from 0 years 10 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 25th December to 2nd January

Funding & Fees Guide for Jack in the Box Nursery

  • £79 per day non-funded rate. Different rates for the children of BHFT employees.


    9.5% discount for full time attendance, 5 days per week. 9.5% sibling discount on the older child's fees.


    15 and 30 hours funding available for eligible children of all ages.


    Full days only offered, minimum of two days attendance per week.


    Deposit equivalent to one month's fees at the non-funded rate required to secure the place. Fees charged monthly in arrears.


  • Please contact Katie Baker Nursery Business Administrator for further details and a copy of our fees sheet.


Jack in the Box Nursery Reviews (67)

Total of 67, showing 1-20
9.9

Jack in the Box Nursery has a Review Score of 9.9 (9.853) out of 10, based on 16 reviews in the last 2 years. Over all time Jack in the Box Nursery has 67 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Jack in the box nursery is amazing in terms of the care which they give to my son. We were very unsure how things will go as my son was moving from child minder to nursery but everything was great and in few days he got settled the nursery very well. I would also like to appreciate the nursery team
for their efforts in making friendly environment for my son. They both are rockstars. Special thanks to his Nursery Practitioner who is my son's favourite.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your review, we appreciate you taking the time to give us your feedback. We're so pleased that your son has made a smooth transition into the nursery environment and that he settled in so quickly. It's encouraging to know that you're happy with the care your son receives and you feel the warm environment that the nursery offers. Thanks for mentioning our staff team, we'll pass your comments onto them.


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Overall Experience  Overall Experience 5.0 out of 5

Both my daughters attend this nursery, I am very happy with their development and overall happiness. The elder of the two has a strong bond with her key worker and it's reassuring to know she's cared for beyond the standard. I would recommend this nursery to anyone looking to send their little ones
in.


It's a Berkshire Healthcare nursery which provides additional assurance to the standards they keep - It's always clean and tidy (somehow!).


There's a range of staff that have been consistently there, all of which are incredibly engaging. I have not seen much of a revolving door other than Maternity leave which is positive. The nursery manager is such an asset, always responsive and present.


The fee rates are competitive, and despite slight increases in the last 2 years, I have not thought for a moment to look elsewhere.


5 stars for the whole team from me.


Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you very much for your review. It is a pleasure to care for your daughters and we're pleased to hear how happy your family are with Jack In The Box. As an NHS nursery our standards are very high and we're grateful that you notice this. We are very proud of our staff team, many of whom have been with us for a number of years. It's heartening to hear the relationship your daughter and you have with the staff, we will share your comments with them.


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Overall Experience  Overall Experience 5.0 out of 5

My child just started nursery in January and so far I am happy with everything. The team is friendly and caring. They are assessing how the child is settling and what progress they are and also a great thing is that they give you feedback on how the child did for the day. They set the goals for the
child in agreement with the parent and they try to complete children's milestones by guiding them.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you very much for your 5 star review. It's lovely to hear how happy you are with the service and care offered by the Jack In The Box team, both to you and your child. It has been a pleasure to care for your child and to watch her settling into nursery life.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant! Had a wonderful experience with my 1st, my 2nd is now in pre-school, getting ready to start reception in September. Very professional, friendly staff, the management is extremely supportive!

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your review. It has been a pleasure to care for both of your children, we can hardly believe that your child will be going to school this year! Thank you for your comments regarding our staff team, it is lovely to hear how positive your experience has been.


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Overall Experience  Overall Experience 5.0 out of 5

My son joined Jack in the Box when he was just 11 months old and is sadly leaving after 2 and a half years. The EYFS environment of the nursery has been invaluable in his early development. As first time parents, it was scary to send our baby to a nursery, but the baby room staff were amazing in putting
our minds at ease, special mention to one staff member in particular, as she was the first ever person we talked to and finalised our decision of enrolling. It has been smooth ever since, our son loves going here and has made special friendships with his teachers and classmates. All the nursery staff works very hard all day with kids, and when the parents come to pick up, they make sure the parents also are emotionally taken care of, which is one of the best things here.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you very much for your 5 star review. It has been a pleasure to care for your child and to watch him grow and develop during his time at Jack In The Box. It's wonderful to hear that you have felt so supported as first time parents, our staff work hard to establish relationships with both children and their families and they will be grateful to read your kind comments. We will miss your child and wish you and your family all the best.


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Overall Experience  Overall Experience 5.0 out of 5

Our experience with Jack in the Box can't be better.
Our child is very happy, learning a lot of things and that's not easy, as he is coming from other nursery.
Also they were very helpful when we have a huge family problem within my child's first days, so we really appreciate it.
We are very happy
with them.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your review. We are very pleased that your child has settled into nursery life at Jack In The Box so well. We are glad to read that you feel supported by us as a family.


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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Jack in the Box Nursery for two months and I am extremely pleased with the care and attention he receives. The staff are always welcoming, friendly, and attentive to his needs.
Communication from the nursery is excellent, keeping me informed about his daily activities and
progress. It's reassuring to know that he is in a safe and nurturing environment where his development is a priority.
Thank you to the wonderful team at Jack in the Box Nursery for making this such a positive experience. We truly appreciate your dedication and care!

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you for your review, we are very pleased that your child has settled into nursery life so well. It's very encouraging to read about the positive experiences you have experienced as a family, our staff work hard to develop strong relationships with each child and their family. We will pass your review onto our staff team.


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Overall Experience  Overall Experience 5.0 out of 5

There aren't enough words to describe how absolutely amazing Jack in the Box Nursery is. From day one, the support they have given my son has been extraordinary. He was just over 1 year old when he started, and the staff ensured he settled in fantastically, doing everything they could to make him happy,
which they've continued to do throughout his journey in the nursery
As my son prepares to start school in Sept, I can't help but reflect on the incredible journey we've had with the nursery. Without their support, my son wouldn't be where he is today. He has additional needs, and the nursery has gone above and beyond to ensure he is included, his needs are met, he thrives, and is generally well looked after.
Jack in the Box Nursery doesn't just support my son-they support our whole family. While I am excited about my son's new chapter at school, it is with great sadness that we leave the nursery.
Enrolling him at Jack in the Box Nursery was the best decision we ever made for our son.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you very much for your five-star review. The Jack In The Box team prides itself on meeting the individual needs of the children to enable their learning and development to be supported throughout their time at the nursery. We're very pleased that your experience as a family has been so positive, it has been a joy caring for your son and watching him develop. We will make sure the nursery team reads your kind words which will mean a great deal. Good luck with the move to school.


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Overall Experience  Overall Experience 5.0 out of 5

Staff are really friendly and nice.
Everything is nice. It would be nice if they could share HD soft copies of pictures they take instead of printouts.
Also, be flexible about the lunch timings in case the child doesn't eat.
Rest is all really good.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you for your review and for the points you have raised. Our area manager will speak to our IT and information governance teams regarding the photographs. It can take new children a while to get used to the nursery routine and menu. Please do speak to a member of staff in your child's playroom with regard to this. We are very pleased that you have a good relationship with our staff team and we will pass your comments on to them.


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Overall Experience  Overall Experience 4.0 out of 5

My baby has settled really well in the nursery. The staff is very friendly and helpful. It is a very busy nursery so you have to be aware that they do not accommodate for extra days as the staff is restricted with the number of children in each room. The meat is not halal so your child will get a veggie
option if you have a dietary requirement.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your review, we are very pleased that your child has settled well into nursery life. Unfortunately, we were only able to accommodate some of your requests for extra attendance, for the reasons you stated. It is good to know that you have had a positive experience with our staff and we will pass your comments onto them.


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Overall Experience  Overall Experience 4.0 out of 5

My daughter has only recently joined the nursery and from what I have seen she has settled in very quickly and seems very happy. The staff are very friendly, they take time to give feedback at the end of the day and don’t make you feel rushed. Overall I am happy and hope this will continue.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your review, we are very pleased that your daughter has settled into nursery life so well. It is good to know that you have also built a rapport with staff. We will pass your comments on to the nursery team.


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Overall Experience  Overall Experience 5.0 out of 5

Our son joined the nursery full-time in September 2023 and we have nothing but great things to say.
He has really started to flourish in his communication skills and is making progress every day.
The staff at the nursery really make you feel welcome and get to know you, and know every child’s name
even if they are not working in the same room which is amazing as there are a lot of children! Unsure if this is standard practice as this is our first child however we are still impressed nonetheless!
They have been so accommodating to us and our son's needs, that I honestly cannot praise them more.
Thank you to everyone at Jack in the box!

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you for your review, we're so pleased that your child has settled into nursery life so well and is making progress with us. It is also wonderful to hear that you feel so welcomed by our staff who work so hard to build relationships with all of our families. We will pass your comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

The nursery staff are super friendly and always willing to help and provide feedback. The classroom is clean and there’s a variety of activities for my child to get involved in. Good food options and I have seen my child develop and grow in confidence since being at Jack in the Box.
Management communication
is great and they always respond and support where needed. I would definitely recommend this nursery.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your 5 star review. We're pleased that you're so happy with Jack In The Box, and that your child has settled in so nicely. Our staff team work very hard to support families and offer interesting opportunities for children's development in a warm environment. They will be so pleased to read your comments.


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Overall Experience  Overall Experience 5.0 out of 5

Our son has been attending the baby room for the past year and our experience has been excellent. We were nervous when he started, but the staff were loving and caring from the beginning. He had some time off at the start due to illness and they provided us with multiple extra settling in sessions without
hesitation, to ensure he was fully comfortable, showing genuine care. The children are stimulated with a wide range of activities, and we are so happy with his development, particularly communication skills. The nursery provide a range of food and he often eats better here than at home! Our son has not only formed a wonderful bond with his key-worker, but also with many other staff within the baby room. He loves talking about his teachers and the other children which is heartwarming to see! Sadly, our time at Jack in the Box has come to an end as we are re-locating, however I would not hesitate to recommend it to parents looking for an environment that is nurturing, kind and caring.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your 5 star review, we are very pleased that your family have had an excellent experience at Jack In The Box. It is wonderful to read about how your son settled so well into nursery life and the effect the staff have had on him. Our staff work very hard to provide a stimulating, interesting, fun and nurturing environment for our children and their families. We will pass your comments onto the baby room staff and the wider team who will be so grateful. We are very sad that he has left us and wish you all well in your new life.


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Overall Experience  Overall Experience 5.0 out of 5

What an absolute gem of a nursery. My daughter loves the staff and setting so much. The team are always smiling and so welcoming to all my family. My daughter has only been with the nursery a couple of months but during her time in the Piglet Room, she has really thrived. Whenever we drive past the
nursery she will shout 'fun'! The outdoor covered play area is such a wonderful space and it's great that regardless of the weather, the children get to enjoy the outdoors. Special thank you to the administration and the piglet team - you're all so wonderful!

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your 5-star review, we really appreciate it. We are all so pleased that your daughter loves nursery life so much and that she sees the nursery as a fun place to be, how wonderful! It's lovely that you see the benefit of the environment for her too. We will pass your comments on to the Piglet Room staff as well as to the wider nursery team, they will all be most grateful.


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Overall Experience  Overall Experience 5.0 out of 5

My 19 month old twins started here in February. They settled in very well and were able to go to multiple settling in days which really supported them in settling in. They really enjoy going to nursery and are always happy to go in. They have a good relationship with the staff and are very comfortable
with them. They do a range of activities and are always making things to bring home.
They are given a good variety of food which they enjoy.
The nursery is always very clean.
Since starting their speech has really improved.
Myself and their dad are very happy with this nursery and the care they receive whilst there.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your 5 star review. We're very pleased that both of your children have settled into nursery life so well and that you have seen an improvement in their speech already. We have really enjoyed watching R & R develop and build relationships with the staff. Our staff team will be very pleased to read your review which we will pass on to them.


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Overall Experience  Overall Experience 5.0 out of 5

Our little one (16 months) has been at Jack in the Box, attending the baby room, for two months now, he was well supported during his transition to a new setting, and this has led to him settling well. He is happy to go in every morning and pleased to see the staff due to all the care and attention
he is shown during his time at nursery. We receive regular feedback from the staff at the collection about what he has eaten, his sleep and the activities he has enjoyed engaging in. It is clear that at nursery, he is being provided with a range of opportunities and experiences, and this can be seen through the photos shared, seeing the opportunities in the setting change at drop-off and collection and in the things he brings home. He enjoys the food he is given at nursery and eats well when he attends.
We are looking forwards to the additional events in the nursery newsletter, which will allow us and our son to continue to build a relationship with his daycare setting. Thank you.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your 5 star review. We are very pleased to know that you feel supported as a family and it's lovely that H is so happy at Jack In The Box. The nursery team work very hard and will be encouraged to read your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

We are having a great experience with Jack in the Box Nursery. My son goes to the baby room. This is our first daycare. Initially, he was very upset to go for the first week but the staff showed him all care and love, now he doesn't want to come home when we go and pick him up. Staff put a lot of effort
into my 17-month-old and taught him how to eat, communicate and play with other kids. He is learning lots and lots of good stuff. As parents, we are very happy with his development. Special thanks to two members of staff, and the others for giving me detailed feedback every single day and taking lots of pictures and sharing them with us.
Myself and my husband are very thankful to you.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your 5-star review, we are all so pleased that your son has settled in nicely and is enjoying nursery life. It's a pleasure to read about the relationship that you and your son have developed with the staff in a short time. We look forward to your family enjoying many more happy months at Jack In The Box.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at the nursery are always very friendly and communicative, with feedback given daily. The team are able to provide a great atmosphere for the children to learn - my son picked up on rhymes pretty quickly (within a couple of months) despite not knowing/being exposed to nursery rhymes prior
to the nursery. I also feel the nursery staff are hot on safety, as they keep the gates locked (main gates are locked during pick up) at all times and gave a detailed report when my son did have a minor fall. I feel great knowing my child is having fun and is safe in the nursery.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your lovely review. It is very pleasing to hear that you and your child have built a good relationship with the nursery team so quickly. The staff create a happy atmosphere with lots of singing and music, and it's wonderful that your child has learnt the words already! We will pass your comments on to the nursery team.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at the nursery are always very friendly and communicative.
Very happy my daughter is here.
The team are positive, fun and interactive for the children to learn.
I feel safe knowing my child is safe and having fun at the nursery.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your kind review. We're very pleased that you and your daughter have had a positive experience in our nursery so far and that she has settled in well. Safety is of paramount importance to Jack In The Box, and it's pleasing to know that you feel your child is safe in our care. We're very proud of our nursery staff team who work extremely hard to create a happy environment for our children and their families. We will pass your lovely comments on to them.


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Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for Jack in the Box Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.853 for Jack in the Box Nursery is calculated as follows: ( (166 Excellents x 5) + (22 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 191 Ratings = 4.853

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Jack in the Box Nursery is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 number of registered child places is 15.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Jack in the Box Nursery

What is the Age Range of Children that Jack in the Box Nursery accepts?

Jack in the Box Nursery accepts Children aged from 0 years 10 months to 5 years 0 months.

What Days & Hours is Jack in the Box Nursery Open?

Jack in the Box Nursery is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Jack in the Box Nursery have capacity for?

Jack in the Box Nursery has capacity for a total of 78 Children.

How far is Jack in the Box Nursery to the centre of Slough?

0.5 mile(s) as the crow flies, distance by road may be significantly further.