Willows Day Nursery (Aylesbury)

Mandeville Road, Aylesbury HP21 8AL
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9.7 152 Reviews
  • Willows Day Nursery (Aylesbury), Aylesbury
A purpose built day nursery, specified by Childbase to the highest quality standard. Developed on behalf of the Stoke Mandeville Hospital to care for children of the Trust employees and the local community, Willows provides a happy, sociable environment where every child is treated as an individual. Willows Day Nursery has obtained their Green Flag Eco-Schools Award.

The nursery has five main playrooms for individual age groups, including sensory rooms and additional sleeping areas. Outside is a large, enclosed and fully equipped garden with separate areas for different activities including a baby garden with a decking area. There is also a forest school, running sessions Monday - Wednesday. In addition to the daily routines, Willows also offer the extracurricular activity of Char Char Chimps to their under 2’s. They attend every Friday from 2:30pm until 3:15pm.

Care Provided by Willows Day Nursery (Aylesbury)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Jane Hobbs (Manager)
  • Number of Childcare Staff
  • 60
  • Total Places for Children
  • 130
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Inset Days
  • Parking
  • Free parking is available on site.


Willows Day Nursery (Aylesbury) Reviews (152)

Total of 152, showing 21-40
9.7

Willows Day Nursery (Aylesbury) has a Review Score of 9.7 (9.684) out of 10, based on 24 reviews in the last 2 years. Over all time Willows Day Nursery (Aylesbury) has 152 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to say thank you to two members of staff in particular. They are always mentioned by another member of staff when she is not present in the nursery.
The staff is outstanding, careful and patient! I truly appreciate the help and support given.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been at the nursery for a few years, he’s headed to school soon and we will really miss the nursery. The care has been exceptional! The staff are so lovely and the manager is quick to respond and support parents while being flexible.

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Overall Experience  Overall Experience 3.0 out of 5

We had our daughter for a couple of months at this nursery for two days a week but decided it was not the place for her. Some of the staff are very friendly and dedicated so I guess the experience can vary depending on who is the child’s key person, but I believe there is room for improvement for some
of the staff when it comes to communication with parents, observing the child’s behaviour and reporting, as there is a platform available that can help even more communication with parents. We did have some posts but for the most part, they were published with massive delay (I would get a couple of posts in one day with what happened 3 weeks ago, two weeks ago, etc) and there was little variety in terms of activities (although there is a lot available in the room) The monthly learning stories were as well posted with a long delay, and included mostly excuses like “not yet settled in”, “was on holiday”, “English is her second language” etc and sometimes didn’t even have a learning story at all.

Reply from Jane Hobbs, Nursery Manager at Willows Day Nursery (Aylesbury)

Thank you so much for your kind comments about members of staff and for taking the time to review our nursery. Parent feedback is vital to our efforts in continuously improving the nursery experience. With regard to communication, the number of posts on the Parent App follows Early Years Foundation Stage revisions which focus on reducing ‘paperwork’ to heighten the quality of the activity underway and the interaction between practitioner and child. ‘Snapshot’ observations are supplemented with ‘Monthly Learning Story’ and ‘age and stage’ developmental assessments. This is in addition to updates at the end of sessions and regular Parent Newsletters detailing activity in each room and the resources and events freely available to parents through the ‘learning at home’ App.
Once again, thank you again for your kind comments and we are delighted that you are happily settled in our sister nursery in Aylesbury.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are all very friendly and loving towards the children and you can tell they really care about them! My child has come on in leaps and bounds in all aspects- movement, eating, social skills etc. he is so happy there and always happy to see the staff! I am so happy with the nursery and feel
100% confident in their abilities and in knowing my child is safe in their care. The food is well balanced and varied and there are a wide range of activities that I’ve seen my child participate in!

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Overall Experience  Overall Experience 5.0 out of 5

I can't thank Willows Day Nursery enough for all they have done and continue to do for my daughters! They have surpassed all my expectations of what to expect in a nursery and my children are thriving in their environment. The staff are always so helpful, friendly and knowledgeable that I never worry
about my children being in their care. After a difficult time at a precious nursery, my wife and I were worried about starting again but we are so glad we have found Willows and know this is an environment they will continue to benefit from until they start school.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery! Could have not chosen a better one. Everyone there is amazing and our son is very happy. They really focus on the happiness and development of the child and make sure the transition from staying at home with the parents to full-time there is done as smoothly as possible.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has had excellent care in the caterpillar room. Lovely staff and a great variety of activities.

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Overall Experience  Overall Experience 5.0 out of 5

Willows Day Nursery has been fantastic for the development and growth of our youngest child. He struggles more than some children the same age in certain areas but Willows have been amazing in adapting to his needs and allowing him to still be included in the preschool group. Special mention should
go to his keyworker who has been brilliant in finding ways to help his integration and genuinely cares about him. Also in particular one of the nursery practitioners who is always so positive about our child. Positivity is so important for children with SEN needs. Thank you, Willows.

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Overall Experience  Overall Experience 5.0 out of 5

My son has attended Willows since 2018 at 6 months old and will now move to school. He has come so far in his development as a human being! Amazing!
Can't really think of a negative point about the nursery.
Staff are caring, supportive, enthusiastic and passionate about what they do every day with
the children.
I would highly recommend and I am grateful for everything.

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Overall Experience  Overall Experience 5.0 out of 5

Both our girls are at Willows Day Nursery and they absolutely love it. They love going to nursery and are really happy there. They look forward to it every morning. We as parents are extremely pleased that our children are so well looked after and cared for and they feel that they belong to one big
Willows family. Willows staff work so hard to ensure that they are happy and contented while encouraging lots of fun learning counting, reading, life skills and social skills.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent, so kind and caring and it is clear our son loves coming into the nursery. Activities set up follow children's interests and help to progress their learning. We could not be happier to have our son at Willows Day Nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My little boy has attended Willows since 2018 and is now ready to move on to school. It has been such a lovely place for him to learn and grow. We couldn't have asked for a better experience! The staff are all lovely and the relationships we have built along the way with his key workers have been caring
and personal. I would have never been able to teach him as much as he has learnt to date and I am confident that his experience at Willows Day Nursery will allow him the brightest start when he starts school in September. I would highly recommend it! If it wasn't for our house move our youngest would have definitely enrolled here as well. I am so grateful for all the safe hands and warm hearts that have helped me raise a gentle, loving and confident little boy.

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Overall Experience  Overall Experience 5.0 out of 5

Willows Day Nursery is a great nursery, both my children attend the nursery and love coming. Staff are always welcoming and are very good at keeping us up to date with what our children are doing. The children do a wide variety of activities and have good relationships with their key workers.

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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care our daughter has received over the last three years. Her development and social skills are a credit to the practitioners. We also love that every cultural celebration is recognised with extra events that include parents such as craft mornings and cream teas. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

Willows is like family. Our eldest has been here for 2 years and loves it. The staff are fantastic - friendly, supportive and knowledgeable. Our youngest starts here in a few weeks and we couldn't be happier about our choice of childcare setting.

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Overall Experience  Overall Experience 5.0 out of 5

We loved Willows from the moment we visited. We were in the fortunate position that we could have used grandparents as childcarers but we loved Willows so much, that we chose to send her to nursery. Nearly 3 years later and we are still so happy with the staff and service that our baby has been put
on the list even though she's not been born yet.

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Overall Experience  Overall Experience 5.0 out of 5

Our son has been going to Willows for the last 6 months and loves it. The staff are all very caring and attentive. The facilities are great and there is a great variety of food available. We would highly recommend it.

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Overall Experience  Overall Experience 5.0 out of 5

Our child has been going to Willows since November 2021 and what drew me into choosing Willows was their amazing reviews and they are all spot on. The team are hard-working, kind, caring, friendly and patient to name a few of their star qualities. From the chefs, reception staff and the key worker's
everyone is so lovely and loves the children, nothing is a bother to them. The food is varied and well balanced and my child is very happily full when she comes back. The key workers are nothing short of incredible. Not only do they interact and play all day long without tiring, but our baby has also learnt new words and actions since coming to Willows. She is always so happy to see us when we come and pick her up, she will even try to stay and show us all her toys and books.

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Overall Experience  Overall Experience 5.0 out of 5

So impressed with the nursery and in particular our key worker... you can tell she really cares about the development of the kids, the rest of the team are amazing as well. It really is a fun home away from home and the updates are super reassuring.

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Overall Experience  Overall Experience 5.0 out of 5

Both of my children attend Willows Day Nursery and I cannot fault it at all. All the staff are so lovely and accommodating. As a mother, it is extremely reassuring that both of my children are happy at nursery and this is reflected through the pictures I get sent through the app and through the conversations
with the staff (which they always make time for). My children are always in a great mood when I pick them up, which can only mean that they’ve had a wonderful day. Keep up the great work girls!

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Current Review Score: 9.7 (9.684)

Overview of Review Score

The Review Score of 9.7 (9.684) out of 10 for Willows Day Nursery (Aylesbury) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.799 for Willows Day Nursery (Aylesbury) is calculated as follows: ( (246 Excellents x 5) + (31 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 288 Ratings = 4.799

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.885 Points relating to the number of positive Reviews for Willows Day Nursery (Aylesbury) is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 130 number of registered child places is 26. 23 Positive Reviews ÷ 26 = 0.885

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (20)

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Meet the Team (1)

Jane

Jane Hobbs

Job Title: Nursery Manager

Joined: 1998

Jane is Manager of Willows Day Nursery in Aylesbury and has a wealth of experience, having worked in the early years sector for 24 years. Jane is Level 3 qualified and has worked for Childbase Partnership for 24 years.


What is your favourite feature of Willows?


My favourite feature of the nursery is the garden and Forest school area as we have recently had these renovated.


What are you most proud of about your nursery/team?


I am proud of how the team pull together when support is needed.