Kiddi Caru Day Nursery Harlow

Kiln Lane, Church Langley, Harlow CM17 9LW
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9.3 127 Reviews
  • Kiddi Caru Day Nursery Harlow, Harlow
Kiddi Caru Day Nursery and Preschool in Harlow, Essex is located near the Tesco Superstore and next door to The Henry Moore Primary School.

The nursery provides childcare to new born babies up to preschool age for the families in the Church Langley and Newhall areas. Their flexible sessions include free childcare as they accept up to 22 hours a week of funded hours all year round for all three and four year olds.

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Care Provided by Kiddi Caru Day Nursery Harlow

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Megan Scott (Manager)
  • Number of Childcare Staff
  • 45
  • Total Places for Children
  • 100
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:30
    Tuesday 07:00-18:30
    Wednesday 07:00-18:30
    Thursday 07:00-18:30
    Friday 07:00-18:30
  • When Closed
  • Bank Holidays & Christmas to New Year

Kiddi Caru Day Nursery Harlow Reviews (127)

Total of 127, showing 1-20
9.3

Kiddi Caru Day Nursery Harlow has a Review Score of 9.3 (9.349) out of 10, based on 18 reviews in the last 2 years. Over all time Kiddi Caru Day Nursery Harlow has 127 reviews.

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Date Published

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Review from R D (Father of Child) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with how my son has settled in so well, thanks to the caring and attentive staff. The environment is warm, safe, and engaging, with plenty of stimulating activities. We've seen such positive growth in his confidence and development. Highly recommend!

Reply from Robyn Hattingh, Marketing Team Lead at Kiddi Caru Day Nursery Harlow

Thank you for your review of Kiddi Caru Day Nursery Harlow. We are so pleased that you have seen such positive growth in your son - we are so grateful that we get to be apart of his learning and growing journey and will continue to do all we can to provide a fun, safe and healthy learning environment for him and everyone in our care.


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Review from W K (Mother of Child) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son spent more than 3 years at Kiddi Caru Church Langley. He was upset when I told him he will no longer be going there. He keeps saying how much he misses his room and all the ladies working there. We never had any issues - from room stuff to the management, they were always so helpful and lovely.
They are so professional and nice that I'm missing them too. I can highly recommend this Nursery. If you wish to see your child being in good hands and happy that's the nursery for you.

Reply from Robyn Hattingh, Marketing Team Lead at Kiddi Caru Day Nursery Harlow

Thank you for your review on Kiddi Caru Day Nursery Harlow in Church Langley! We're so glad your son had such a great time with us for more than 3 years! It is always sad saying goodbye but we hope we sparked a curiosity that leads to lifelong learning and a good educational foundation. We wish you all the best in your next chapter!


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Review from K S (Father of Child) published on 20 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter started in May last year and since starting she has flourished in every single aspect.
She started in the baby room where she built lovely bonds, moved to the toddler room and ran through the door every day and trying to drag her out on collection. She is now in the 2-year-old room and
loves to come home and tell us she's been painting or playing with her friends. The staff are fantastic!

Reply from Laura Wiltshire, Marketing Executive at Kiddi Caru Day Nursery Harlow

Hi there, thank you so much for your review of our Kiddi Caru Day Nursery & Preschool in Harlow. We are so glad to hear that your daughter has enjoyed her time at our nursery, from the baby room to the 2-year-old room. Our age-tailored rooms help give children the very best early years education so they can flourish not just for school, but for life.


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Review from Shweta R (Mother of Child) published on 20 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with our experience at this nursery so far. It's our first time, and our child is settling in well and being taken care of wonderfully. Although it's still early days, the transition has been smooth, and our little one already loves going to nursery. The staff are amazing, caring
and attentive and the facilities are great. We're happy to have chosen this nursery for our child!

Reply from Laura Wiltshire, Marketing Executive at Kiddi Caru Day Nursery Harlow

Hi there, thank you for your review of our Kiddi Caru Day Nursery & Preschool in Harlow. Even though it's still early days, we are glad to hear that you are enjoying your time at our nursery. Settling in sessions are truly important to us as we believe this helps children have a smooth transition to nursery life.


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Review from Kathryn K (Mother of Child) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Kiddi Caru for just over 2 years now, and I am so happy I found this nursery. I had just pulled him out of a different nursery that I was unhappy with. This is why I chose to give Kiddi Caru a chance and have a viewing/start my son there despite what I now know were some unfair
and inaccurate Ofsted reports. The staff are the kindest most genuine people. My son has trouble with separation anxiety but quickly built close relationships with the staff and always enjoys a cuddle with them to calm down in the mornings when I'm leaving. The nursery itself is well-equipped and offers lots of fun things for the children to do. I'm so grateful to all the staff management included. This nursery is amazing.

Reply from Laura Wiltshire, Marketing Executive at Kiddi Caru Day Nursery Harlow

Hi there, thank you for your review of our Kiddi Caru Day Nursery & Preschool in Harlow. Choosing a nursery is a personal decision with some nurseries being better suited for families than others. We are so glad we've been the right nursery for you and have helped your son settle into nursery life with ease. We always try and include a wide range of activities for little ones to enjoy to really support their development.


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Review from S C (Father of Child) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is currently attending the setting and has settled in amazingly. All the staff are caring towards her and have dealt with her allergies without any issues. They have always answered my questions without an issue and the management team are always on hand to deal with any other queries. Very
pleased with the decision to put my daughter here.

Reply from Laura Wiltshire, Marketing Executive at Kiddi Caru Day Nursery Harlow

Hi there, thank you for your positive review of our Kiddi Caru Day Nursery & Preschool in Harlow. We take care of our children very seriously and ensure their safety is our top priority within our setting. We always do our best to ensure that all our families have all the information they need to make an informed decision on the childcare they wish for their child. We are very grateful that you chose us as your childcare provider.


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Review from Ellie N (Mother of Child) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kiddi Caru Harlow is definitely one of the best nurseries in its area. My daughter has developed really well, has made lots of friends and enjoys her days here since attending. The staff are very attentive and really get to know each child and their differences including their needs and their routines
in and out of school. I have noticed a high staff turnover however this hasn't affected (from what I can see) the children who are all happy and supported regardless of these changes. The schools communication is good usually through app or phone-call, the food is great which varies and is healthy, the entertainment is fun and educational and the outdoor space available in the garden is what really sold us applying for our child to attend which is really fit for purpose, again fun and educational with lots of space. 5 stars!

Reply from Laura Wiltshire, Marketing Executive at Kiddi Caru Day Nursery Harlow

Hi there, thank you so much for your lovely review of our Kiddi Caru Day Nursery & Preschool in Harlow. It's so good to hear that you think of one of the best nurseries within your area! We do our very best to hire the most kind hearted staff to help develop all our children and make sure all their needs are met so they are prepared for school. Making sure our lines of communication are always open are vital for us so we can connect in the best possible ways for our families.


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Review from M O (Mother of Child) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it's great for any parent when their child integrates very quickly and you see them happy there, as it happened with my little girl, so you really are wonderful. Lots of activities and playgrounds to delight the little ones.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Harlow

Hi, thank you for taking the time to leave a review. During the settling-in process, our warm, friendly team supports and encourages children to go at their own pace so they feel confident and secure in our nursery environment. Throughout the nursery day, children enjoy a variety of stimulating activities. Informed by our bespoke education programmes, these provide plenty of fun and engaging opportunities for learning.


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Review from S J (Mother of Child) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My child really enjoys her days in this nursery and has made friends and always loves the adults in the classroom. I have marked down slightly in the ratings because they seem to be continually short-staffed (with a lot of people leaving recently) and this has definitely affected the communication given
to us parents via the app. We no longer get all meal/nap/toilet updates which is frustrating when trying to understand what to give them for dinner that night and especially when potty training. I would be grateful for more updates about potty training each day for support getting them through this period. I understand the key workers may have gone home by the time we pick the child up but perhaps key workers can send us an update on their day on the app instead when they can't do it verbally? Overall though, very happy with my child's experience here.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Harlow

Hi, thank you for taking the time to leave a review. It's great to hear that your little one is enjoying her time here! Our team strives to maintain regular and informative communication with our families to ensure that they stay up-to-date on their little one's progress.


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Review from Sophie B (Mother of Child) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic, hard-working staff, who are so friendly and supportive.
A wonderful environment for my son, and I have really noticed the developments in his learning and language since he started.
They do so many varied things, and the food offered is excellent too so much variety in flavours and all
healthy.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Harlow

Hi, thank you for taking the time to leave a review. In our warm, nurturing and inclusive nursery environment, children enjoy a variety of engaging activities devised by our nursery team. These offer plenty of creative and fun opportunities for learning so children can develop the skills they need to thrive.


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Review from Stephanie F (Mother of Child) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had nothing but a positive experience with Kiddi Caru Nursery. From the first visit when picking a nursery for our son, we were made to feel welcome, and it was the most professional nursery we had seen. It felt safe, and the staff felt very attentive to what we needed to work for our family.
The patience we received when our son first started was really appreciated. We were given so much flexibility on settling in days to ensure the transition was as smooth as possible, not just for our son but for us as parents too.
We've seen so much development from our son since starting here. He is confident, happy and so excited to attend nursery. His speech is getting better and he has picked up so many new skills, which only increases our confidence in our choice of nursery.
The key workers and staff that work there are amazing. They've been really supportive and have helped us understand how to make childcare work better for us. Honestly couldn't recommend it enough!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Harlow

Hi, thank you for taking the time to leave a review. Our kind, supportive team really take the time to understand the individual needs of both children and their families. They provide a warm, nurturing environment where children can develop their confidence and range of important skills with a variety of stimulating activities.


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Review from Olivia F (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Kiddi Caru was a brilliant nursery until there was a change in management. Lots of staff going on sick which then backfired onto us as my little girl wasn’t allowed in due to staffing numbers. Towards the end of her time there it was just a shambles.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Harlow

Hi, thank you for taking the time to leave a review. Turning away families is a decision not made lightly and one done to ensure we remain compliant with ratio requirements. This in turn ensures the continued safety of our children.


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Review from K T (Mother of Child) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter joined in January she is 17 months old. We had a good settling-in and induction process. The staff in Bluebell Room are really supportive and caring and it only took my daughter a few days of being upset to enjoying going in each morning really happy and settling into routine. I receive
cute updates consistently throughout the day via the app which is great and reassuring and the staff seem to be efficient in this.
So far my daughter is really enjoying her time here at Kiddi Caru Harlow.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Harlow

Hi, thank you for taking the time to leave a review. Our warm, supportive team strive to make the settling-in process as seamless as possible, to ensure children feel happy and confident whilst at nursery. Providing families with regular updates on their little one's day is an important part of maintaining a strong partnership between nursery and home.


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Review from Jordan S (Mother of Child) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I send my daughter to nursery, and they inform me of everything she gets up to. The app they have, which they fill out constantly throughout the day is just amazing. The staff care about her and comfort her when she needs it. As a Mum, this is everything I could have asked for and more. My daughter
has the best time and always is happy to go in and has a massive smile when she comes home.
Would recommend the nursery to everyone.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Harlow

Hi, thank you for taking the time to leave a review. Our kind, caring team maintain excellent communication with our families, regularly updating our app to ensure they can enjoy a great insight into their little one's nursery day.


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Review from Liam H (Father of Child) published on 2 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall the facilities at Kiddi Caru Harlow are amazing. There is a large purpose-built garden with lots of different themed areas to help promote children's development. They have a sensory cabin with soft flooring and walls, lots of lighting which the children love.
The staff there are very caring
and previously there was a focus on your child's development, themed play and keeping the parents updated with their children's progress. With a high number of staff leaving mostly members of staff who have been there for 5+ years and room leaders the quality of care seems to have dropped.
There appears to be a large disconnect between the management team and the actual staff providing the care. I know a lot of the room leaders aren't happy with the support they are receiving and from a parent's point of view there aren't enough key members of staff permanently in a room.
In summary, the facilities are great, the staff on the ground are great it just lacks proper planning and leadership.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Harlow

Hi, thank you for taking the time to provide your feedback. Please be assured that your concerns are being taken seriously. If you would like to discuss anything further please don't hesitate to contact us customer services team on 0800 028 4500.


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Review from E W (Mother of Child) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery. The staff are so kind and loving. They care for the children as if they are their own. I feel completely at ease when my child is at Kiddi Caru as I know he is safe. Brilliant freshly cooked food every day too.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Harlow

Hi, thank you for taking the time to leave a review. Our team are so passionate about providing exceptional care and education. They really take the time to get to know each individual child and build kind, caring relationships.


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Review from Wioletta K (Mother of Child) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Over the past two years, we have had a very positive experience, with our daughter being very happy in attendance and have always found the staff to be warm, receptive and helpful. We would comment that the fees are generally quite expensive, but have found these to be of good value overall.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Harlow

Hi, thank you for taking the time to leave a review. It's lovely to hear that you've had such a positive experience with us! Our kind, caring team is so passionate about providing exceptional childcare and education.


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Review from Jessica W (Mother of Child) published on 29 March 2023
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Overall Experience  Overall Experience 5.0 out of 5

My partner and I could not be happier with our daughter's attendance at the nursery. We feel confident and happy going to work knowing that she is happy - when we tell her we are going to nursery, she gets her coat and shoes to wait by the front door. She loves all the staff, in her room and those who
work in other rooms, she is always smiling at the end of the day. We can't thank them enough for allowing us to return to work at what can be a daunting time for parents with babies, knowing that she is enjoying herself and is safe!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Harlow

Hi, thank you for taking the time to leave a review. It's lovely to hear that your little one is so happy here! Our kind, supportive team works so hard to build caring relationships with each child and to provide a variety of fun, engaging activities.


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Review from M F (Mother of Child) published on 22 March 2023
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Overall Experience  Overall Experience 4.0 out of 5

When my daughter started nursery I was worried about how she would cope. But after the first month, I just need to say that I'm well reassured to see that she has been very well looked after. I would like to take this opportunity to say a big thank you to all staff, especially Pre-School staff, and
a very special thank you to my daughter's key worker for her kindness and support well done Kiddi Caru Day Nursery Harlow!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Harlow

Hi, thank you for taking the time to leave a review. Our warm and supportive team works incredibly hard to provide exceptional care and education to all our families. It's great to hear that they were able to help your little one settle in so well!


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Review from Katie B (Mother of Child) published on 21 March 2023
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Overall Experience  Overall Experience 2.0 out of 5

Firstly the nursery staff are very caring, there is a genuine love for the children, however, they are being very let down with bad management. They are therefore unable to provide the children with stimulating activities to develop the children's skills. Staff ratios are at a worrying level, regularly
being just over the safe/legal adult-to-child ratio and using loopholes to account for this lack of planning, using a 'building ratio' instead of physical adults in the relevant rooms. Many parents were being turned away at the door within recent weeks as they decided to 'cap' the entry of more children after 8:40. This has been brought up to management from parents and nursery staff alike. They are relying on bank staff, interns and agency staff due to bad planning and lack of care and ability to retain current, brilliant staff. This has meant children are very unsettled in their rooms as most staff members are on regular rotation, non-permanent staff or strangers/agency workers.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Harlow

Hi, thank you for taking the time to leave your feedback. We sincerely apologise for your experience with us. Turning families away is always a last resort decision and one that’s made to ensure that our dedicated team can properly meet the needs of the children in our care. Agency staff are used to ensure we remain compliant with statutory ratio requirements. Please be assured that your comments are being taken seriously and if you would like to discuss anything further, please don’t hesitate to contact our customer services team on 0800 028 4500.


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Current Review Score: 9.3 (9.349)

Overview of Review Score

The Review Score of 9.3 (9.349) out of 10 for Kiddi Caru Day Nursery Harlow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.549 for Kiddi Caru Day Nursery Harlow is calculated as follows: ( (145 Excellents x 5) + (47 Goods x 4) + (20 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 215 Ratings = 4.549

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Kiddi Caru Day Nursery Harlow is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20. 16 Positive Reviews ÷ 20 = 0.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Great Place to Work Certified November 2023 to November 2024

Recipient: Grandir UK

Date: Friday 01 Nov 2024 More details

Top 20 Large Nursery Groups 2024

Recipient: Grandir UK

Date: Thursday 28 Mar 2024 More details

Top 20 Large Nursery Groups 2022

Recipient: Grandir UK

Date: Friday 29 Apr 2022 More details

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Meet the Team (1)

Megan

Megan Scott

Job Title: Nursery Manager

Megan has a wealth of knowledge and experience in early years that she brings to the nursery. Megan has a passion for working with children and takes pride in ensuring they have the best start to both education and life.


Frequently Asked Questions about Kiddi Caru Day Nursery Harlow

What is the Age Range of Children that Kiddi Caru Day Nursery Harlow accepts?

Kiddi Caru Day Nursery Harlow accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Kiddi Caru Day Nursery Harlow Open?

Kiddi Caru Day Nursery Harlow is open: Monday 07:00-18:30, Tuesday 07:00-18:30, Wednesday 07:00-18:30, Thursday 07:00-18:30, Friday 07:00-18:30.

How many Children does Kiddi Caru Day Nursery Harlow have capacity for?

Kiddi Caru Day Nursery Harlow has capacity for a total of 100 Children.

How far is Kiddi Caru Day Nursery Harlow to the centre of Harlow?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Kiddi Caru Day Nursery Harlow to verify any information. View our terms and conditions. Kiddi Caru Day Nursery Harlow has a Platinum Service – more info.