Bright Horizons Phoenix Day Nursery and Preschool

Merrymeade Coach House & Cottages, Merrymeade Chase, Brentwood CM15 9BG
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9.9 75 Reviews
Bright Horizons Phoenix Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years.

The nursery is situated in a tranquil location surrounded by lots of trees, open space and wildlife. It provides a large, spacious area for the children to learn and grow in a safe and stimulating environment. This not only provides abundant space, but the garden is also split into three separate age-appropriate areas. There are also engaging computer classes available in the dedicated ICT suite.

The nursery offers Boogie Mites and myHappymind programmes as a part of their Healthy Hearts and Minds activities. They also follow unique 'Growing Enhancements' and 'Ready for School' programmes to prepare your child for their next big steps.

Healthy meals and snacks are prepared on-site by the talented chef.
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Care Provided by Bright Horizons Phoenix Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Sarah Jane (Nursery Director)
  • Number of Childcare Staff
  • 54
  • Total Places for Children
  • 130
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Bright Horizons Phoenix Day Nursery and Preschool Reviews (75)

Total of 75, showing 1-20
9.9

Bright Horizons Phoenix Day Nursery and Preschool has a Review Score of 9.9 (9.894) out of 10, based on 26 reviews in the last 2 years. Over all time Bright Horizons Phoenix Day Nursery and Preschool has 75 reviews.

Overall Experience

  • 69
  • 5
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Date Published

75
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9
26
49

Review from Rebecca W (Mother of Child) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love the staff, and make my son very welcome into the nursery. Great facilities and outdoor space. He comes out so happy every visit.
Helping him develop and has definitely gained a lot of confidence since starting.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Review from R C (Mother of Child) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic nursery which so far, has been an excellent start for our little boy. He loves going into nursery which is testament to the care he’s receiving there and very reassuring to us, as parents. Lovely staff who have all been friendly, caring, approachable and great at what they do. Based on our
experience so far, we’re really pleased we chose this nursery and wouldn’t hesitate to recommend it to others.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Review from Jessica S (Mother of Child) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has attended Phoenix for over a year and we are so proud of how she has grown in confidence. The staff are fantastic, every member knows her name regardless of whether they are in her class and this gives a real sense of comfort to us as parents. Phoenix is extremely family orientated and
to have a happy child on pick-up says it all. The resources available are excellent for her to explore, engage and overall enjoy herself.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Review from Emma P (Mother of Child) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is nowhere else I can imagine that would compare to Phoenix. The facilities, food, development and most importantly staff are above every expectation I ever had of a nursery. My partner and I love it and cannot speak any more highly and the children are so happy here.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Hello, thank you so much for your positive feedback!


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Review from Chloe M (Mother of Child) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Phoenix is such a wonderful place for the children. My child has been here for almost three years and we have loved every minute. They do so much with the children and my son has learnt so much since he joined. The staff are wonderful and I couldn't ask for more from them.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.


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Review from Charlotte H (Mother of Child) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased that we chose Phoenix for our two children. The staff are exceptional and our children love to go to nursery. The staff are so kind and caring. The grounds of the nursery are amazing and the space for each year group is far superior to any other local nursery. We are very lucky to
have Phoenix as our nursery.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Thank you for taking the time to share your valuable feedback with us. We appreciate your kind words, and hearing from our parents reminds us why we do what we do.


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Review from Laura R (Mother of Child) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has thrived at Phoenix! From his first day in the baby room, he has enjoyed every minute! The staff are so approachable, friendly and fun. They really care about each and every child in their care. Lovely events throughout the year bring the community together. Thank you so much Phoenix.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Hello! Your review, complete with a five-star rating, is a wonderful validation of our commitment to providing a nurturing and stimulating learning environment for all our children.


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Review from Kiran B (Mother of Child) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my girls have come to Phoenix Day Nursery and they have both loved it. I found it hard to find a nursery I loved and had a good feeling about, so we actually travel out of the area so the girls could attend. Thank you for everything you do.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Review from Lydia B (Mother of Child) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely pleased with our son's progress at Phoenix. He has settled in with the support of all the staff team. he initially found settling in difficult but now absolutely loves nursery. We are expecting our second child and will be registering them to ensure we get a place at this excellent
nursery.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

We are delighted to receive your positive feedback and we're thrilled to hear your child is settling in and thriving at our nursery.


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Review from L M (Mother of Child) published on 22 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always thought very highly of all the staff at Phoenix and how lovely and welcoming all the ladies are! The effort that the team always put in really pays off and my children have never complained at any point about not liking nursery, that's always helped us as parents, not having that worry.
Thank you everyone!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Review from J W (Mother of Child) published on 22 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is getting on well. We are really pleased with how she has settled and the care that she is receiving, thank you to all the lovely staff for looking after her.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Review from N M (Father of Child) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasure, the staff are amazing. Very helpful and continuously ensuring all children are safe and sound.
Lots of extra activities to do at Phoenix. The food is great! Application on the phone is a great idea! Would recommend to any family.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Thank you so much for your positive feedback and for recommending us!


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Review from H J (Mother of Child) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not recommend Bright Horizons Phoenix enough!
This is our second child in the nursery and she has received the same level of outstanding care our first did.
We feel this is the best nursery in the area and feel lucky to have been able to get two places.
The staff are outstanding and genuinely
love and care for them.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Review from S B (Mother of Child) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience is really good. The nursery has a fantastic routine. My children thrived here and they have helped my son get ready for school.
This is a caring, kind, very fun nursery with lots of age-appropriate learning and fantastic staff.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us. We truly appreciate your positive feedback and are honoured to have you as part of our Bright Horizons family.


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Review from P B (Mother of Child) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since starting this nursery in 2022, my son has progressed in his development. He has spent time in the baby room and toddler room and is now in the preschool room. He is nearly 3 years old! He enjoys coming to nursery and will talk about his teachers every day and will talk to me about his day. I wouldn't
have this if he wasn't at this nursery. I wouldn't recommend anywhere else.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Thank you so much for your positive feedback and for recommending us!


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Review from Sandra V (Mother of Child) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy we have chosen this nursery. Staff are amazing not only with children but also they are taking good care of parents. All questions and queries are answered and taken care of and they always assure me about how my baby is doing. Every member I have met has been very nice to me and my
baby. I appreciate app updates on how the baby is doing during the day and also pictures that we get to see. Baby has learned a lot, and likes being in the nursery, which proves that he is taken care of very well. Thank you.

Reply from Sarah Walker, Web Editor at Bright Horizons Phoenix Day Nursery and Preschool

Thank you for taking the time to share your valuable feedback with us. We're thrilled to hear your child is settling in and thriving at our nursery.


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Review from S D (Mother of Child) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is in a lovely setting, clean and has great facilities. The staff are lovely, very friendly, approachable and accommodating, and our daughter has formed a good bond with her key workers and the rest of the staff. The nursery offers a variety of activities. Our daughter has settled in well,
and we are very pleased with her progress/development.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Thank you for sharing your feedback! We're thrilled to hear that you appreciate the setting, cleanliness, and facilities at our nursery. It's wonderful to hear that she has settled in well and that you're pleased with her progress and development.


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Review from Antonia P (Mother of Child) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very informative in getting a better understanding of what my child gets up to when he is in nursery. It's very reassuring that he is so well looked after and has so many great facilities available to him.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Thank you for your review. We're delighted to hear that you found our communication informative and reassuring! If you ever have any questions or need further information, please don't hesitate to reach out.


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Review from Adam R (Father of Child) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

So happy with how well my child is doing at the Phoenix. Thanks for helping him settle in so well.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Review from B R (Father of Child) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased that our child absolutely loves attending nursery. It's obvious she really enjoys spending time here. We find Phoenix Day Nursery exceptional and know that our daughter is in good hands.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Phoenix Day Nursery and Preschool

Thank you for sharing your positive feedback with us! We're thrilled to hear that your child loves attending Bright Horizons Phoenix Day Nursery and that she truly enjoys her time here.


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Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for Bright Horizons Phoenix Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.894 for Bright Horizons Phoenix Day Nursery and Preschool is calculated as follows: ( (279 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 311 Ratings = 4.894

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Phoenix Day Nursery and Preschool is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 130 number of registered child places is 26, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

Top 20 Large Nursery Groups 2019

Recipient: Bright Horizons Family Solutions Ltd

Date: Tuesday 30 Apr 2019 More details

Top 20 Large Nursery Groups 2018

Recipient: Bright Horizons Family Solutions Ltd

Date: Thursday 01 Mar 2018 More details

Top 10 Large Nursery Groups 2017

Recipient: Bright Horizons Family Solutions Ltd

Date: Wednesday 01 Mar 2017 More details

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Meet the Team (2)

Sarah Jane

Sarah Jane

Job Title: Nursery Director

Joined: 2011

I have worked for Bright Horizons since 2011 and have worked in the childcare industry for over 23 years. I am a mummy of 2 children and I hold a NNEB qualification.

Working with children brings joy to my life, and I love nothing more than seeing children reach their full potential in a fun, stimulating yet safe environment. Keeping Everyone Safe is of paramount importance to me as a nursery manager and I feel it is my duty care to for the parents that are choosing our setting for their loved ones.

... Read more
Gemma

Gemma

Job Title: Deputy Manager

Joined: 2007

I have worked in the childcare industry for 10 years and have been working for Bright Horizons since August 2016. I hold a level 5 qualification.

Since working in childcare I have made many special memories and the children make me smile every day which is why I love my career. I aim to deliver a high standard of care by supporting a team of practitioners to provide this here at Phoenix.

... Read more

Frequently Asked Questions about Bright Horizons Phoenix Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Phoenix Day Nursery and Preschool accepts?

Bright Horizons Phoenix Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Phoenix Day Nursery and Preschool Open?

Bright Horizons Phoenix Day Nursery and Preschool is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Bright Horizons Phoenix Day Nursery and Preschool have capacity for?

Bright Horizons Phoenix Day Nursery and Preschool has capacity for a total of 130 Children.

How far is Bright Horizons Phoenix Day Nursery and Preschool to the centre of Brentwood?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Phoenix Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Phoenix Day Nursery and Preschool has a Platinum Service – more info.