Bright Horizons Phoenix Day Nursery and Preschool

Merrymeade Coach House & Cottages, Merrymeade Chase, Brentwood CM15 9BG
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9.9 75 Reviews
  • Bright Horizons Phoenix Day Nursery and Preschool, Brentwood
Bright Horizons Phoenix Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years.

The nursery is situated in a tranquil location surrounded by lots of trees, open space and wildlife. It provides a large, spacious area for the children to learn and grow in a safe and stimulating environment. This not only provides abundant space, but the garden is also split into three separate age-appropriate areas. There are also engaging computer classes available in the dedicated ICT suite.

The nursery offers Boogie Mites and myHappymind programmes as a part of their Healthy Hearts and Minds activities. They also follow unique 'Growing Enhancements' and 'Ready for School' programmes to prepare your child for their next big steps.

Healthy meals and snacks are prepared on-site by the talented chef.

Care Provided by Bright Horizons Phoenix Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Person in charge
  • Sarah Jane (Nursery Director)
  • Number of Childcare Staff
  • 54
  • Total Places for Children
  • 130
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Bright Horizons Phoenix Day Nursery and Preschool Reviews (75)

Total of 75, showing 41-60
9.9

Bright Horizons Phoenix Day Nursery and Preschool has a Review Score of 9.9 (9.894) out of 10, based on 26 reviews in the last 2 years. Over all time Bright Horizons Phoenix Day Nursery and Preschool has 75 reviews.

Overall Experience

  • 69
  • 5
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Overall Experience  Overall Experience 5.0 out of 5

We were really pleased with the way was our little one was taken care of. She enjoyed the activities in the nursery. She always went to nursery very happily, and I was pleased she was well taken care of even in the pandemic situation. The staff were excellent, friendly and always helpful.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Phoenix since he was a toddler, he is now in preschool and due to start school next September. As a parent you want the best start for your child during early years learning, I cannot recommend Phoenix enough. They are outstanding. The staff are approachable and very friendly,
and there is regular feedback on the progress of your child. They work with you to provide support and do the best they can for you and your child. If there are any issues these are dealt with professionally and sensitively. My son thoroughly enjoys all the activities during the day, including the forest school programme and preschool plus. Phoenix also arranges family events throughout the year, including summer carnivals and Christmas fayres. Phoenix has a family feel to it, this for me makes it that extra bit special. I would highly recommend this day nursery and preschool to anyone.l

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Overall Experience  Overall Experience 5.0 out of 5

I cannot put into words how truly grateful, impressed and secure we feel knowing our daughter is with those in the baby cottage at Phoenix Day Nursery.
The team in the baby cottage are absolutely fantastic with our baby and we could not recommend them or speak of them more fondly than we do.
We have
such respect for the care and attention they give all the children and how well they know every child.
We cannot say thank you enough.

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Overall Experience  Overall Experience 5.0 out of 5

My experience at this nursery has been nothing but positive. Nothing is too much trouble they are caring and supportive at every stage!

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely love Bright Horizons.
My child loves coming in and has been with the nursery since he was 1. All staff are lovely. Couldn't be happier.

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Overall Experience  Overall Experience 4.0 out of 5

Both my sons have attended Phoenix Day Nursery since they were 11 months old. The staff are absolutely fantastic and take genuine care and interest in my boys. I take great comfort from the learning environment and facilities the setting provides, with reassurance that my boys will grow and develop
their skills in a fun stimulating environment. Forever grateful.

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Overall Experience  Overall Experience 5.0 out of 5

My child loves it here and so do mummy and daddy!

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Overall Experience  Overall Experience 5.0 out of 5

We are so happy with Phoenix. Our boys are so happy here I am completely relaxed when I drop the boys off knowing they are in good hands. It's the staff that make it, I can tell how dedicated the team are and that they all enjoy their jobs.

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Overall Experience  Overall Experience 4.0 out of 5

The nursery has taken very good daily care of my daughter over the last 2 years. I feel very comfortable knowing she is in their care. The food is excellent and very much enjoyed by my daughter.

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Overall Experience  Overall Experience 5.0 out of 5

Extremely happy and baby lives for nursery.

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Overall Experience  Overall Experience 5.0 out of 5

An amazing nursery, so happy how my daughter has come on. The SENCO has been amazing.
Friendly, staff are lovely, my daughter is so happy here. I would recommend to everyone. Lovely environment.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff at Phoenix made leaving my child easier than we could have imagined. Transition from baby cottage to toddlers has been great. Thank you all!

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Overall Experience  Overall Experience 5.0 out of 5

All great. My son loves nursery and I'm happy he's so happy.

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Overall Experience  Overall Experience 4.0 out of 5

Very pleased with this nursery overall. It's my daughter's second year now and I'm very happy with the progress she's made.
Staff are very good and do loads of activities and are very caring too.
I'd definitely recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

We are so happy with the nursery and our daughter is really thriving with your care.

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Overall Experience  Overall Experience 5.0 out of 5

I could not praise the staff more highly - they are incredibly friendly and helpful and have done their utmost to get the best out of my daughter, who is now flourishing and ever-growing in confidence. Excellent people, fabulous nursery.

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Overall Experience  Overall Experience 5.0 out of 5

We find our key worker very helpful and kind. She genuinely cares for the welfare and development of our child. We fully trust her to look after our little one.

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Overall Experience  Overall Experience 5.0 out of 5

As a family, we're incredibly happy with the nursery. Our son loves coming to nursery and his progress has come on leaps and bounds since starting at Phoenix. The staff have all been wonderful and we feel very fortunate to have such a fabulous establishment locally.

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Overall Experience  Overall Experience 5.0 out of 5

Great nursery and lovely staff.
My son is very happy.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Phoenix, my daughter settled extremely quickly and really enjoys it.
Phoenix is very accommodating and extremely helpful.
Cleanliness is exceptional. The facilities and outer space are excellent.
The overall standard is very high.

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Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for Bright Horizons Phoenix Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.894 for Bright Horizons Phoenix Day Nursery and Preschool is calculated as follows: ( (279 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 311 Ratings = 4.894

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Phoenix Day Nursery and Preschool is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 130 number of registered child places is 26, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

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Meet the Team (2)

Sarah Jane

Sarah Jane

Job Title: Nursery Director

Joined: 2011

I have worked for Bright Horizons since 2011 and have worked in the childcare industry for over 23 years. I am a mummy of 2 children and I hold a NNEB qualification.


Working with children brings joy to my life, and I love nothing more than seeing children reach their full potential in a fun, stimulating yet safe environment. Keeping Everyone Safe is of paramount importance to me as a nursery manager and I feel it is my duty care to for the parents that are choosing our setting for their loved ones.


Gemma

Gemma

Job Title: Deputy Manager

Joined: 2007

I have worked in the childcare industry for 10 years and have been working for Bright Horizons since August 2016. I hold a level 5 qualification.


Since working in childcare I have made many special memories and the children make me smile every day which is why I love my career. I aim to deliver a high standard of care by supporting a team of practitioners to provide this here at Phoenix.