Bright Horizons Phoenix Day Nursery and Preschool has a Review Score of 9.9 (9.894) out of 10, based on 26 reviews in the last 2 years. Over all time Bright Horizons Phoenix Day Nursery and Preschool has 75 reviews.
Review from Madhumitha M (Mother of Child) published on 15 December 2020
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Review from S M (Mother of Child) published on 2 January 2020
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Review from J S (Mother of Child) published on 5 December 2019
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Review from Faye B (Mother of Child) published on 20 September 2019
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Review from Danielle H (Mother of Child) published on 20 September 2019
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Review from V L (Mother of Child) published on 20 September 2019
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Review from D M (Mother of Child) published on 20 September 2019
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Review from J S (Mother of Child) published on 20 September 2019
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Review from Caroline M (Mother of Child) published on 20 September 2019
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Review from Monika P (Mother of Child) published on 20 September 2019
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Review from Amy C (Mother of Child) published on 20 September 2019
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Review from Laura W (Mother of Child) published on 20 September 2019
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Review from J F (Mother of Child) published on 20 September 2019
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Review from A F (Father of Child) published on 14 May 2018
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Review from Danielle C (Mother of Child) published on 1 May 2018
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Review from H H (Mother of Child) published on 30 April 2018
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Review from J H (Father of Child) published on 30 April 2018
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Review from Sarah F (Mother of Child) published on 30 April 2018
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Review from Susan C (Mother of Child) published on 27 April 2018
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Review from Rachael W (Mother of Child) published on 27 April 2018
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The Review Score of 9.9 (9.894) out of 10 for Bright Horizons Phoenix Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.894 for Bright Horizons Phoenix Day Nursery and Preschool is calculated as follows: ( (279 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 311 Ratings = 4.894
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bright Horizons Phoenix Day Nursery and Preschool is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 130 number of registered child places is 26, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Recipient:
Bright Horizons Family Solutions Ltd
Date: Tuesday 30 Apr 2019 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Thursday 01 Mar 2018 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Wednesday 01 Mar 2017 More details
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Job Title: Nursery Director
Joined: 2011
I have worked for Bright Horizons since 2011 and have worked in the childcare industry for over 23 years. I am a mummy of 2 children and I hold a NNEB qualification.
Working with children brings joy to my life, and I love nothing more than seeing children reach their full potential in a fun, stimulating yet safe environment. Keeping Everyone Safe is of paramount importance to me as a nursery manager and I feel it is my duty care to for the parents that are choosing our setting for their loved ones.
Job Title: Deputy Manager
Joined: 2007
I have worked in the childcare industry for 10 years and have been working for Bright Horizons since August 2016. I hold a level 5 qualification.
Since working in childcare I have made many special memories and the children make me smile every day which is why I love my career. I aim to deliver a high standard of care by supporting a team of practitioners to provide this here at Phoenix.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Phoenix Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Phoenix Day Nursery and Preschool has a Platinum Service – more info.