Pelican Place Nursery has a Review Score of 9.4 (9.426) out of 10, based on 13 reviews in the last 2 years. Over all time Pelican Place Nursery has 13 reviews.
Review from Katie F (Mother of Child) published on 6 February 2025
Submitted via Website •
Report
Reply from Jennifer OShea, Customer Experience Team Leader at Pelican Place Nursery
Thank you so much for your incredibly kind and thoughtful feedback! We're thrilled to hear that your experience with us has been so positive from the very beginning. It's wonderful to know that our team's dedication, care, and the variety of activities have made such an impact on your child's development.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Cath M (Mother of Child) published on 6 February 2025
Submitted via Website •
Report
Reply from Jennifer OShea, Customer Experience Team Leader at Pelican Place Nursery
Thank you so much for your kind feedback! We're so happy to hear that your experience with Pelican Place Nursery has been so positive since your son started.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Jamie S (Mother of Child) published on 12 February 2024
Submitted via Website •
Report
Reply from Sid, Senior Marketing Executive at Pelican Place Nursery
Thank you for your lovely review! We are delighted to hear about your daughter's positive experience at Pelican Place. It is wonderful to know that she's thriving both socially and academically. We truly appreciate your kind words about our staff and their dedication to providing a loving and caring environment. We look forward to continuing to support your child's growth and development.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Hollie S (Mother of Child) published on 28 December 2023
Submitted via Website •
Report
Reply from Sid, Senior Marketing Executive at Pelican Place Nursery
Thank you for your lovely review! We're delighted to hear that your daughter is thriving at Pelican. It's wonderful that she looks forward to each day with excitement, and we're pleased to know that the teachers contribute to a friendly, fun, and professional atmosphere.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from L O (Mother of Child) published on 19 December 2023
Submitted via Website •
Report
Reply from Sid, Senior Marketing Executive at Pelican Place Nursery
Thank you for your lovely review! We are glad to hear your daughter enjoys nursery and that you appreciate the crafts, paintings, and pictures she brings home.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from C P (Mother of Child) published on 19 December 2023
Submitted via Website •
Report
Reply from Sid, Senior Marketing Executive at Pelican Place Nursery
Thank you for your lovely review! We are delighted to hear your daughter has been happy at Pelican Place for almost two years. It's wonderful to know that she benefits from the activities at the nursery. We appreciate your kind words about our well-managed facility and the competence of our friendly staff.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Jodie W (Mother of Child) published on 19 December 2023
Submitted via Website •
Report
Reply from Sid, Senior Marketing Executive at Pelican Place Nursery
Thank you for your lovely review! We appreciate your loyalty and trust in Pelican Nursery for the past 5 years. It's wonderful to hear that the staff have consistently made you feel that your children are well cared for and safe. We are glad the activities are tailored to each child's needs, and we value the sense of welcome and family you have experienced.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from K B (Mother of Child) published on 19 December 2023
Submitted via Website •
Report
Reply from Sid, Senior Marketing Executive at Pelican Place Nursery
Thank you for your lovely review! We're so glad to hear that your daughter is settling into the routine at our nursery. It's wonderful that she's becoming more comfortable, and we appreciate your kind words about our lovely and welcoming staff.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Demi L (Mother of Child) published on 19 December 2023
Submitted via Website •
Report
Reply from Sid, Senior Marketing Executive at Pelican Place Nursery
Thank you for your lovely review! It's wonderful to know that your daughter has flourished in our care, coming out of her shell and enjoying her time with the dedicated staff. We are delighted that she loves the home-cooked food and that our varied menu has contributed to her exploration of different tastes and textures.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Kerry P (Mother of Child) published on 6 December 2023
Submitted via Website •
Report
Reply from Sid, Senior Marketing Executive at Pelican Place Nursery
Thank you for your lovely review! We are glad to hear that both of your children have had an amazing time there. It is wonderful to know that the staff is always friendly and welcoming and that your children feel cared for.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from K R (Mother of Child) published on 5 December 2023
Submitted via Website •
Report
Reply from Sid, Senior Marketing Executive at Pelican Place Nursery
Thank you for your lovely review. We are delighted to hear that you consider our nursery the best choice for your baby. It's wonderful to know that your little one loves it and has a special connection with one of our staff members. We are pleased to provide clear, informative, and frequent updates, along with amazing food.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Marcus C (Father of Child) published on 22 August 2023
Submitted via Postal Card •
Report
Reply from Sidonega Subashan, Senior Marketing Executive at Pelican Place Nursery
Thank you for your lovely review! We are glad to hear that your little one is having a good experience at the nursery. It is great to know that the staff, communication, education, and even the menu have all contributed to your satisfaction.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Kathryn E (Mother of Child) published on 4 July 2023
Submitted via Postal Card •
Report
Reply from Sid, Senior Marketing Executive at Pelican Place Nursery
Thank you for this lovely review! We are delighted your little one had a good experience at our nursery.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
The Review Score of 9.4 (9.426) out of 10 for Pelican Place Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.955 for Pelican Place Nursery is calculated as follows: ( (151 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 156 Ratings = 4.955
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.471 Points relating to the number of positive Reviews for Pelican Place Nursery is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 138 number of registered child places is 27.6. 13 Positive Reviews ÷ 27.6 = 0.471
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
Please Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Pelican Place Nursery to verify any information. View our terms and conditions. Pelican Place Nursery has a Platinum Service – more info.