Bright Horizons Southampton Nursling Day Nursery and Preschool has a Review Score of 9.9 (9.856) out of 10, based on 18 reviews in the last 2 years. Over all time Bright Horizons Southampton Nursling Day Nursery and Preschool has 76 reviews.
Review from Leah S (Mother of Child) published on 24 June 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Southampton Nursling Day Nursery and Preschool
Thank you for your wonderful review! We're thrilled to hear your child loves coming to nursery and that she's happy at pickup. It's great to know you find our staff friendly and professional, and that our updates and calls help keep you informed.
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Review from Sarah W (Mother of Child) published on 25 April 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Southampton Nursling Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
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Review from Vikki E (Mother of Child) published on 27 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Southampton Nursling Day Nursery and Preschool
Thank you so much for sharing your experience with us! We're thrilled to hear that your son has thrived during his time at Bright Horizons Southampton Nursling and that your worries as first-time parents were alleviated. Thank you for your review.
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Review from Alex C (Father of Child) published on 27 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Southampton Nursling Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
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Review from Chelsie R (Mother of Child) published on 26 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Southampton Nursling Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
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Review from G R (Mother of Child) published on 26 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Southampton Nursling Day Nursery and Preschool
Thank you for sharing your positive experience! We're thrilled to hear that you're happy with the care your children receive at Bright Horizons Southampton Nursling Day Nursery and Preschool.
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Review from Alice M (Mother of Child) published on 26 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Southampton Nursling Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
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Review from Anna B (Mother of Child) published on 26 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Southampton Nursling Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
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Review from Amy R (Mother of Child) published on 26 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Southampton Nursling Day Nursery and Preschool
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.
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Review from M M (Mother of Child) published on 26 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Southampton Nursling Day Nursery and Preschool
Thank you for taking the time to share your valuable feedback with us. We're thrilled to hear your second children is settling in and thriving at our nursery.
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Review from Holly P (Mother of Child) published on 26 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Southampton Nursling Day Nursery and Preschool
Thank you so much for your positive feedback and for recommending us!
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Review from Lily L (Mother of Child) published on 26 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Southampton Nursling Day Nursery and Preschool
Thank you for your wonderful review! We're thrilled to hear that your son loves our nursery and that our team has taken such excellent care of him, considering his additional needs. It's heartwarming to hear that he has flourished with us, and we're proud to be a part of his growth and development.
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Review from Sam H (Mother of Child) published on 12 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Southampton Nursling Day Nursery and Preschool
Thank you for sharing your positive feedback! We're thrilled to hear that your son loves our nursery and enjoys talking about his day.
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Review from G C (Mother of Child) published on 26 April 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Southampton Nursling Day Nursery and Preschool
Thank you for letting us know how pleased you are with our nursery. Once again, thank you very much for taking the time to review us.
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Review from M L (Mother of Child) published on 13 April 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Southampton Nursling Day Nursery and Preschool
Hello, thank you for letting us know how pleased you are with our nursery and for taking the time to review us.
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Review from Francesco S (Father of Child) published on 10 April 2023
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Review from R T (Father of Child) published on 10 April 2023
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Review from Claudia T (Mother of Child) published on 7 April 2023
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Review from Andy M (Father of Child) published on 19 January 2023
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Review from E P (Mother of Child) published on 19 January 2023
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The Review Score of 9.9 (9.856) out of 10 for Bright Horizons Southampton Nursling Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.856 for Bright Horizons Southampton Nursling Day Nursery and Preschool is calculated as follows: ( (191 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 216 Ratings = 4.856
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bright Horizons Southampton Nursling Day Nursery and Preschool is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 number of registered child places is 16.6, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Ellouise has been part of Bright Horizons for ten years, managing four nurseries since 2021. She notably oversaw Bright Horizons Southampton Nursling from May 2021 to September 2022, assisting in its post-lockdown reopening.
Witnessing the growth of children from our ‘then’ little babies bloom to preschool fills her with joy. Ellouise is driven by her passion to nurture children's emotional
well-being and aims to ensure each child thrives, feels valued, loved, and truly belongs.
Job Title: Deputy Manager
My name is Mel and I have worked at Bright Horizons Nursling for almost 3 years. Previous to this role I have worked in both nursery and school settings as well as running both Beaver Scout and Cub Scout groups. Childcare is something that I have always wanted to do since I was a teenager. Following school, I studied to become a nursery nurse. I worked in a preschool for 10 years and only left because I had my own children by then and I wanted to spend more time with them. While my 2 sons were at school I studied for a degree in Childhood while also working part-time. Since this, I have worked as a teaching assistant, and a nursery nurse and from there have worked my way up to management. I love my role, particularly in making a difference for children.
When I am not at work I love walking my spaniel, Shelley.
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