Bright Horizons Farnborough Day Nursery and Preschool

40 Reading Road, Farnborough GU14 6NB
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9.8 81 Reviews
  • Bright Horizons Farnborough Day Nursery and Preschool, Farnborough
A beautiful and welcoming nursery in Farnborough.

Farnborough Day Nursery and Preschool offers children exciting, stimulating days of fun and discovery in the care of its established team. With high-quality care and education for children aged 3 months to 5 year with longer opening times from 7.30am – 6.30pm.

The nursery has plenty of space for children to learn and explore, with bright and airy age specific rooms and the large garden is equipped with a mud kitchen, wildlife area and a gardening patch.

All-inclusive fees mean that you have less to pack on a busy morning, with everything from healthy lunches and snacks to branded nappies and wipes included. All meals are cooked onsite every day by the nursery chef and are fresh, flavoursome and high in nutritional value.

The team would love to meet you and your little one, so book a visit today and they will show you all the nursery has to offer during your own personal tour.

Care Provided by Bright Horizons Farnborough Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Person in charge
  • Chloe (Manager)
  • Number of Childcare Staff
  • 40
  • Total Places for Children
  • 104
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Farnborough Day Nursery and Preschool Reviews (81)

Total of 81, showing 21-40
9.8

Bright Horizons Farnborough Day Nursery and Preschool has a Review Score of 9.8 (9.798) out of 10, based on 31 reviews in the last 2 years. Over all time Bright Horizons Farnborough Day Nursery and Preschool has 81 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My child attends four days a week and loves it here. We particularly love having a soft play and dance area on site, as well as a big outdoor space. The staff are friendly and engage well with the kids.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent in all aspects and amazing facilities with caring staff. With loads of space inside and outside the nursery makes it easy for toddlers and babies to enjoy their stay in the nursery. Would love to recommend to others.

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Overall Experience  Overall Experience 5.0 out of 5

Every loves it here and our youngest is signed up for next year. Everyone is so friendly, approachable and I know she’s so well looked after. Every loves the soft play and has made some wonderful friends too.

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Overall Experience  Overall Experience 5.0 out of 5

This nursery is lovely, the staff are very dedicated, they focus on development bespoke to every child’s needs. During the day at nursery, my child is fed nice nutritious food and snacks and if there’s anything my child doesn’t like or won’t eat, they try something else to make sure she has a full tummy.
She loves coming to nursery and has a great rapport with her key worker and staff, which makes it so much easier to leave her there for the day.

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Overall Experience  Overall Experience 5.0 out of 5

This nursery is amazing and I am so happy with how both of my girls have progressed and have grown into two amazing girls. I am so pleased with how the staff can cater to each of my girls needs. I would recommend this nursery to my friends.

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Overall Experience  Overall Experience 5.0 out of 5

An excellent environment to learn whilst having fun. There is a great mix of educational and fun toys and activities. The staff are friendly and supportive, and both of our children love coming to nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons is a really good nursery and the staff are all really friendly and helpful. Attending nursery has been really good for my child’s development. They have really good facilities and offer a wide range of day-to-day activities to keep the children interested and engaged.

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Overall Experience  Overall Experience 4.0 out of 5

Our daughter enjoys going to the nursery and the staff seems nice. The nursery experience is generally ok though a few aspects could be improved. For example our daughter often comes home with a messy nappy or a little dirty. It’d be good to have a few more details of what has happened during the day
and updating the app with info is a bit inconsistent.

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Overall Experience  Overall Experience 4.0 out of 5

Occasionally there are mornings when my child can become very clingy on drop-off. These mornings can be tough for a parent who needs to be at work and upsetting for the child. The staff are great at relaxing my child into the room, they are always on hand for cuddles and chats, making the drop-off transition
an easy and pleasant one for both parent and child.

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Overall Experience  Overall Experience 5.0 out of 5

We have used Bright Horizons since 2019 for my eldest son. We joined during Covid times which was a tough transition, but the nursery were amazing. They made sure settling in was as smooth as possible, keeping us up to date as much as possible. They do a variety of activities with the kids and always
finding new things for them to do. The updates we get at the end of the day are thorough and you can see they clearly plan their days so it’s as educational as possible. We have since had my second son join and he loves it. My only negatives have been around the last 6 months and the management change. There has been a lot of uncertainty around staffing and there have been lots of temporary assistants in the room that we aren’t familiar with. However, I have noticed a massive improvement in the last month, staff has become more consistent and the management team seem keen to drive lots of improvement. Loving the refurbishment. Very happy with the nursery and would recommend.

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Overall Experience  Overall Experience 5.0 out of 5

I joined the nursery last summer after a traumatic family experience and what can I say but thank you. The journey so far has been incredible; without the support of the nursery staff of not just my two children but myself, I would be in a completely different place. The nursery staff really make the
place, their caring nature is second to none. The facilities have also just recently been updated which has made the place an even nicer environment for learning and playing.
Previous to Bright Horizons, I was at another well-known nursery and I can say that this place is a complete step change in care. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My son has attended this nursery since November 22 and has absolutely thrived! The staff have been so caring and understanding and he has grown lovely bonds with his carers. He’s coming on leaps and bounds in such a nurturing and fun environment.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been in the nursery for almost a year now and she absolutely loves it. She always comes home talking about how much fun she has had. The staff are extremely friendly and helpful. This is an amazing nursery to put your child in.

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Overall Experience  Overall Experience 5.0 out of 5

Moved to this nursery recently and my son took a little longer than most to settle, but the staff were so supportive and welcoming, could not thank them enough and the constant updates and photos of him playing and smiling, put any worries I have had in the past, out of my mind, and the food he eats!
Such a wide range of new flavours, but like most boys, he loves his lunch and dessert. Again, can't be thankful enough of the support from the staff.

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Overall Experience  Overall Experience 5.0 out of 5

Bright horizons have worked closely with my child to bring on development and learning. The staff are always polite and helpful would recommend bright horizons to any young families looking to place there child in a nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter loves the staff and facilities at Bright Horizons, Farnborough. The staff are always really friendly and carry out lots of activities for the children. They also have a great outdoor space.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Farnborough are amazing and so caring. I know that if I ask them for any information on my son, they can provide it. Equally, if I need them to do anything to aid my son's development, I know they will get it done. My son absolutely loves all the ladies within the setting and wants to say
goodbye to each and every one. I love the app, as it allows me to see exactly what he has done and eaten whilst at nursery. You also get amazing observations each month to show what they have been doing. The management within the setting is amazing and very welcoming.

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Overall Experience  Overall Experience 2.0 out of 5

A difficult experience here. I understand the difficulties because of COVID but I had a number of issues and, as a result, I decided to withdraw my son (16 months when we left - attended for four months).
1. I never got to meet my son's key worker. I hadn’t even heard of her until we left and her picture
was published on his learning journey.
2. Communication was poor. Some days we received very little or no information via the app.
3. Staff assured me that certain things would be done to help my son settle. Another member of staff then told me that it was ‘impossible’ to make the changes previously discussed.
4. I had zero communication about his learning journey until we left. When we left it was clear that it had been quickly written. It stated that my son was ‘emerging’ and not ‘established’ in any of his milestones. None of this was communicated. His new nursery has
disagreed with all.
5. The place is a bit of a dump!


Sadly, I would not recommend!


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Overall Experience  Overall Experience 5.0 out of 5

Nothing is ever too much for the staff. If you ask for something to be implemented it gets done. My daughter has made a lot of friend and it’s lovely to see. Everyone is so lovely.

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Overall Experience  Overall Experience 5.0 out of 5

Our 3-year-old has been attending Farnborough Bright Horizons since he turned 1. He adores 'school' days and has made friends that he talks about at home with me and his Dad, alongside all the new things he has learned. The staff have been amazing throughout the pandemic, enhancing their already effective
communication and providing support to the families that attend. We feel secure in the knowledge that when our son is at nursery that he is being cared for, encouraged, educated, disciplined and fed in line with our own methods and values. We wouldn't hesitate to recommend Farnborough Bright Horizons.

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Current Review Score: 9.8 (9.798)

Overview of Review Score

The Review Score of 9.8 (9.798) out of 10 for Bright Horizons Farnborough Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.798 for Bright Horizons Farnborough Day Nursery and Preschool is calculated as follows: ( (312 Excellents x 5) + (43 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 371 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Farnborough Day Nursery and Preschool is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 104 number of registered child places is 20.8, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (2)

Chloe

Chloe

Job Title: Nursery Manager

Joined: 2009

I have always had a passion for child development and securing the foundations for children to succeed to the best of their abilities. Following completion of my childcare qualifications, I then went on to complete my level 5 leadership and management.


In 2009 I started my career as an apprentice and progressed along the way resulting in me being able to support and guide staff in the direction of success and fulfilling their goals in their careers.


I’ve worked for a nursery group in Brighton and Hove for 13 years which was then brought by Bright Horizons in December 2021.


I lived in Brighton my whole life before moving to Farnborough in 2021.


I am a proud mummy of 2 little girls and I absolutely love it.


Holly

Holly

Job Title: Deputy Nursery Manager

Hi! I'm Holly, the deputy manager at Farnborough Bright Horizons.


I started my career as a bank staff at our Church Crookham branch back in 2014 and absolutely loved it. I moved away from the area to Devon for a couple of years before I came back and re-entered my career at Farnborough. I love making a difference in the lives of our families and strive to make everyone feel welcome and at home within my setting.


I have my little boy Harvey, who also attends the nursery and he loves it! Especially the soft play area and indoor slide. We look forward to welcoming you to the nursery.