Off street parking available at the front of nursery building, on the London road. Parking also available in church car park accessed from roundabout.
Purbrook Day Nursery & Pre-school has a Review Score of 9.8 (9.848) out of 10, based on 33 reviews in the last 2 years. Over all time Purbrook Day Nursery & Pre-school has 91 reviews.
Review from Rebecca M (Mother of Child) published on 16 February 2024
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Reply from Hannah Harber, Parent Liaison Advisor at Purbrook Day Nursery & Pre-school
Hi - wow, what an absolutely amazing review! Thank you for taking the time to leave these kind words; the nursery team will be overjoyed to see them. Communication and maintaining the nursery and parent relationship are so important to us, so it is great to hear that the use of our app, handovers and parents evening is so effective. If there are any team members that you would like to mention specifically, please do get in touch with me - reward and recognition are so important to us, and I would love to celebrate any team members who go above and beyond!
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Review from Stacey F (Mother of Child) published on 15 November 2023
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Reply from Hannah Harber, Parent Liaison Advisor at Purbrook Day Nursery & Pre-school
Hi - thank you for taking the time to leave this review. It's wonderful to hear that your child has settled into the nursery with the help of our team. We put a huge emphasis on that settling-in period, as it can be stressful for children (and parents!) to start at a new nursery, so it's really great to see that it is working. Receiving those progress updates and photos can really help ease a parent's anxieties. The needs of the whole family are extremely important to us at The Nursery Family. Reward and recognition are a big deal for 'The Nursery Family', so if there are any particular staff members that have gone above and beyond, please let me know, it would be fantastic to give them the recognition they deserve!
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Review from V M (Mother of Child) published on 20 September 2023
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Reply from Hannah Harber, Parent Liaison Advisor at Purbrook Day Nursery & Pre-school
Hi - thank you for taking the time to leave this review. It's wonderful to hear that your child has transitioned to nursery with the help of our team. We put a huge emphasis on that settling-in period, as it can be stressful for children (and parents!) to start at a new nursery, so it's really great to see that it is working. Reward and recognition are a big deal for The Nursery Family, so if there are any particular staff members that have gone above and beyond, please let me know - it would be fantastic to give them the recognition they deserve!
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Review from George C (Father of Child) published on 14 September 2023
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Reply from Hannah Harber, Parent Liaison Advisor at Purbrook Day Nursery & Pre-school
Thank you for taking the time to leave this fantastic review. We love our outdoor play and firmly believe that children thrive and flourish in nature! The team work so hard to make sure that every family feels safe and confident entrusting their children into their care, so it really is wonderful to read your comments. The team read every one of these reviews, and this will really make their day! We like to make sure that our amazing practitioners are recognised for their hard work, so if there are any names you would like to mention specifically, please drop me an email on hannahh@thenurseryfamily.co.uk.
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Review from Donata S (Mother of Child) published on 14 September 2023
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Reply from Hannah Harber, Parent Liaison Advisor at Purbrook Day Nursery & Pre-school
Thank you for taking the time to leave this lovely review - the team work so hard to make sure that every family feels safe and confident entrusting their children into their care, so it really is wonderful to read your comments. The team read every one of these reviews, and this will really make their day! We like to make sure that our amazing practitioners are recognised for their hard work, so if there are any names you would like to mention specifically, please drop me an email.
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Review from Emma R (Mother of Child) published on 14 September 2023
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Reply from Hannah Harber, Parent Liaison Advisor at Purbrook Day Nursery & Pre-school
Thank you for taking the time to leave this lovely review - the team work so hard to make sure that every family feels safe and confident entrusting their children into their care, so it really is wonderful to read your comments. The team read every one of these reviews, and this will really make their day! We like to make sure that our amazing practitioners are recognised for their hard work, so if there are any names you would like to mention specifically, please drop me an email.
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Review from Kayleigh G (Mother of Child) published on 14 September 2023
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Reply from Hannah Harber, Parent Liaison Advisor at Purbrook Day Nursery & Pre-school
Thank you for taking the time to leave this lovely review! The team at the nursery are so wonderful, and I too get that welcoming feeling when I visit! The team work so hard to make sure that every family feels safe and confident entrusting their children into their care, so it really is wonderful to read your comments. The team read every one of these reviews, and this will really make their day! We like to make sure that our amazing practitioners are recognised for their hard work, so if there are any names you would like to mention specifically, please drop me an email.
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Review from Alexandra S (Mother of Child) published on 14 September 2023
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Reply from Hannah Harber, Parent Liaison Advisor at Purbrook Day Nursery & Pre-school
Thank you for taking time out of your day to leave this wonderful review. We make sure to only employ the most passionate and dedicated practitioners in our nurseries, and it is great to see that this is reflected in your son's development. We love our outdoor play and firmly believe that children thrive and flourish in nature! We are really proud of our menu - I always make sure to visit the nurseries at lunchtime so I can have a plate of the lovely food! We put a lot of work into our menu, working with a nutritionist to make sure that every meal is both delicious and nutritious! If there are any team members in particular that you would like to mention, please do email me - reward and recognition is something of great importance to us, and we love to celebrate our practitioner's hard work!
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Review from Nicola B (Mother of Child) published on 14 September 2023
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Review from K H (Mother of Child) published on 14 September 2023
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Review from L F (Mother of Child) published on 14 September 2023
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Review from A Z (Mother of Child) published on 12 September 2023
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Reply from Amy Hancock, Parent Liaison Manager at Purbrook Day Nursery & Pre-school
Thank you for taking the time to leave this lovely review. I understand it can be difficult to leave your little one when they're crying. I can assure you that if there were any issues at all, or if your child was upset for any extended period of time, the team would absolutely call you (whilst offering lots of cuddles and affection to help them feel safe and secure).
We really love our garden, outdoor play is so important, and we firmly believe that children thrive whilst in nature!
I love the food too, whenever I visit the nurseries I always make sure to arrive at lunchtime so I can have a little plate! We put a lot of work into our menu, working with a nutritionist to make sure that every meal is both delicious and nutritious!
If there are any team members in particular that you would like to mention, please do email me on amy@thenurseryfamily.co.uk - reward and recognition is something of great importance to us, and we love to celebrate our practitioners hard work!
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Review from Leanne P (Mother of Child) published on 5 September 2023
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Reply from Amy Hancock, Parent Liaison Manager at Purbrook Day Nursery & Pre-school
Hi - thank you for taking the time to leave this review. It's wonderful to hear that your children have transitioned to nursery with the help of our team. We put a huge emphasis on that settling-in period, as it can be stressful for children (and parents!) to start at a new nursery, so it's really great to see that it is working. Reward and recognition are a big deal for The Nursery Family, so if there are any particular staff members that have gone above and beyond, please let me know on amy@thenurseryfamily.co.uk - it would be fantastic to give them the recognition they deserve!
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Review from Jason B (Father of Child) published on 3 March 2023
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Hi Jason, thank you so much for taking the time to leave this lovely review. It is wonderful to hear that the team at Purbrook Nursery are so attentive and supportive to your son. We make sure to only employ the most passionate and caring practitioners to our nurseries, so it is great to see this reinforced in your review. The team read all of our reviews and this will make their day! If there are any team members, in particular, you would like to mention, please email me directly and I will ensure their hard work is recognised.
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Review from S V (Mother of Child) published on 4 November 2022
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Hi, and thank you for this lovely review. I am so happy to hear that your son has flourished in our nursery - it can be a really daunting time for children (and parents!), so I'm really glad to hear that he has formed a strong bond with his keyworker to support that transition. The nursery team read all of these reviews, and I'm sure that this will make their day! If there are any team members in particular that you would like to mention, please drop me an email on david@thenurseryfamily.co.uk as recognising and rewarding our practitioners is something that we really value.
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Review from Kimberly W (Mother of Child) published on 14 September 2022
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Hi Kimberley, thank you for your kind review. I am so happy to hear that your daughter has enjoyed her time at Purbrook Day Nursery and Preschool! The activities you describe sound wonderful, I remember seeing the photographs of that activity. We are really proud of our menu - we believe that food and nutrition are so important for our little ones. I am sure she is ready for the next big step in her education, and we look forward to welcoming her back into our baby room when she is older!
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Review from N S (Mother of Child) published on 6 September 2022
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Thank you very much for your kind comments, the nursery team will be so happy to read them! The team work really hard to make sure that the nursery is the perfect environment for all of our little ones. Food and nutrition are really important to us at The Nursery Family, so I am thrilled to see that the team have encouraged your son! If there are any team members in particular you would like to mention, please email me on david@thenurseryfamily.co.uk so that they can be recognised within the company for their hard work!
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Review from Lucy S (Mother of Child) published on 10 August 2022
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Hi Lucy, thank you for taking the time to leave this review. I am so happy to hear that your daughter loves coming to nursery - we only employ practitioners that are truly passionate about providing the best experiences for the children we care for, so it really is wonderful to read this. Our cook truly is wonderful, and we are so proud of our menu (if you don't already have a copy of our cookbook, please speak to your keyworker who will get one for you!). We are so excited for our baby snug - it really will be a wonderful, nurturing environment for our smallest family members!
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Review from Taylor O (Mother of Child) published on 8 August 2022
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Thank you for taking the time to leave this lovely review. We really love our garden - outdoor play is so important and the children are particularly enjoying growing and eating their own vegetables! The team will be really thrilled to read your comments, and if there are any team members in particular that you would like to mention, please email me directly.
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Review from Beth P (Mother of Child) published on 28 July 2022
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Thank you for taking the time to leave this lovely review! The team will be so happy to read your comments, they put an awful lot of work into events such as the Summer Fete, and it's great to hear that it was enjoyed! I particularly loved the petting zoo, and the children gain so much from interacting with animals! I too am happy that you chose our nursery - and if there is any further feedback you'd like to give or any staff members in particular that you would like to recognise, please drop me an email.
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The Review Score of 9.8 (9.848) out of 10 for Purbrook Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.848 for Purbrook Day Nursery & Pre-school is calculated as follows: ( (364 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) + (7 Poors x 2) + (4 Very Poors x 1) ) ÷ 396 Ratings = 4.848
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Purbrook Day Nursery & Pre-school is based on 32 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10, which has been reached with 32 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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