Off street parking available at the front of nursery building, on the London road. Parking also available in church car park accessed from roundabout.
Purbrook Day Nursery & Pre-school has a Review Score of 9.8 (9.848) out of 10, based on 33 reviews in the last 2 years. Over all time Purbrook Day Nursery & Pre-school has 91 reviews.
Review from A H (Mother of Child) published on 18 July 2022
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Thank you for taking the time to leave such a wonderful review. I am thrilled to hear that your son has developed and thrived whilst at our nursery and that he enjoys the wonderful activities and learning experiences we strive so hard to provide. I myself am particularly fond of the food - I always make sure to leave room for lunch when I visit! If you haven't already got a copy of our Family Cookbook please let the nursery manager know and she will get you one.
I would love to pass on your kind comments and feedback to the team, could I ask that you email me directly with the names of the two staff members you mentioned? I would like to acknowledge and reward their hard work and dedication.
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Review from Zoe M (Mother of Child) published on 2 June 2022
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She and the other staff are so patient and will happily adapt to cater for her being tricky at times! This includes when she has found it difficult to wean or get herself off to sleep. Her key worker makes sure she is always the first face she sees when I drop her off which reassures us both! All baby staff provide exciting opportunities for the children to learn and explore and are so nurturing. I would highly recommend this nursery as one where the children will thrive.
Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Thank you for such a lovely review! I am so happy that your daughter has settled in so well and is thriving at our nursery! Our practitioners are truly wonderful people who have the children at the heart of everything they do, and they will be delighted to read this feedback. The relationship between child and keyworker is so special and I'm so happy that your daughter is experiencing this. If you would like to email me your daughter's keyworkers name, I would love to recognise her work to the whole team - my direct email address is david@thenurseryfamily.co.uk
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Review from C B (Mother of Child) published on 16 May 2022
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Thank you for taking the time to leave this lovely review. I am so happy to hear that your daughter loves nursery now - it can be quite an adjustment at the beginning! We place huge importance on that transition period as we are all aware that it can be really stressful for your child and for you! Again, thank you for leaving this feedback - the team will be incredibly proud.
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Review from Luisa C (Mother of Child) published on 13 May 2022
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She has just moved into the toddler group and is settling really quickly and we are so pleased to see how much she is enjoying her time there already.
The staff are all brilliant with the children, the food is great and it is wonderful seeing our daughter try new things. They are also happy to answer any questions and always quick to respond which is really reassuring. We can't fault them!
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Review from Katy S (Mother of Child) published on 21 April 2022
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We recently attended the Open Day and I was amazed by the wonderful new outdoor space and facilities they have. They have a real focus on natural materials, small parts play and lots of wonderful learning opportunities with living animals like chicks, tadpoles and fish. Our son loves the free reign they have when playing outdoors and being able to play outside in all weather. During the Open Day, I tried some of the dishes cooked by Lorraine. The jerk chicken with mango salsa was delicious. Our son is a fairly fussy eater but he always eats well there.
Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Hi, Katy, thank you for leaving such a lovely review, and thank you for attending our Open Day - it really is wonderful to share with parents the activities we get up to at nursery! The chicks gave all of the children such joy - we really enjoyed having them stay with us, and they provided such wonderful learning opportunities! I agree that the food is delicious, I always like to try some when I am in the nursery, and our cook will be so happy to hear that you enjoyed it!
I would love to recognise and reward the team member with the brilliant storytelling skills you mentioned - could I ask that you email me at david@thenurseryfamily.co.uk with his name so that I can share this with him?
Thank you again for taking the time to share your kind words - it really helps us know what we are getting right!
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Review from Natalie R (Mother of Child) published on 21 April 2022
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Hi, Natalie, thank you for taking the time to leave us this review. I am so happy to hear that your son settled into the nursery - the transition period can be quite daunting for little ones (and us as parents too!), so I love to hear that the team got it right! It's fantastic that he is coming along with his speech, and I will be delighted to feed this back to his keyworker, who I know will be over the moon to read your comments!
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Review from Lenka H (Mother of Child) published on 21 April 2022
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Hi, Lenka, thank you for taking the time to leave such a lovely review. I love to hear that your little one is bringing lots of interesting facts home! The team put a great deal of thought into providing activities that really engage the children and expand their minds, and it's wonderful to hear that your daughter is bringing some of that knowledge home! Thank you again for taking the time to feedback your thoughts, it really helps us to know what the team are getting right!
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Review from R W (Mother of Child) published on 20 April 2022
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Thank you for taking the time to write this review. I have to say, your words did make me smile - it's not uncommon for listening ears to take a break, we see it quite a lot. Knowing our wonderfully dedicated team has rallied to keep your son on track is good to know.
The chicks have given the children (and the team) great moments of joy - they are really utterly delightful little creatures.
Thanks again, your feedback really is valuable and helps me to recognise and reward our super hero's.
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Review from K C (Mother of Child) published on 20 April 2022
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Dear, Katherine, thank you so much for leaving our team this wonderful review. We are all thrilled to know your son is having the best time at nursery; we place great emphasis on the relationship between children and their key person, the importance of this bond cannot be underestimated so it's lovely to hear we got it right.
Yep, the food is delicious - I try it whenever I am at the nursery.
Again, big thanks for taking the time to say nice stuff about us, we really appreciate it.
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Review from Gemma F (Mother of Child) published on 3 March 2022
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Hi Gemma, thank you for your lovely review. I'm so happy that you allowed our nursery family the privilege of caring for your most precious family member! The team will be delighted to hear your comments - they work so hard to ensure that all the children are learning in a safe and happy environment, and a child coming in happy really is the best measure of us doing it successfully! I would like to reward your daughter's keyworker personally, would you mind taking a moment to email me her name on david@thenurseryfamily.co.uk? Recognising and congratulating the team on their efforts is very important to me.
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Review from Lucy F (Mother of Child) published on 10 February 2022
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Thank you so much for this review. I know from experience how tough it has been for the babies of the lockdown to adapt to nursery, it can be a source of great anxiety for both you as a parent, and for your child. I'm so happy to see that your son has settled into nursery and is having great fun! It's so important to me that we get the transition period right, and allow both you and your child to become comfortable at your own pace, so I really am proud that we have got it right for you both. I would love to pass your feedback directly to the team member you have mentioned - if you get a moment I would really appreciate an email to david@thenurseryfamily.co.uk with her name so that she can be recognised for her hard work.
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Review from Sarah W (Mother of Child) published on 10 February 2022
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We would definitely recommend this nursery
Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Thank you for taking the time to leave this lovely review. I am so happy to hear that your sons are enjoying their nursery experience! The garden really is a fantastic feature that we're all incredibly proud of, and I love to hear that the children are so happy in it. The team will be so happy to read your comments, they love providing the best learning opportunities for the children, and it's great to hear that your oldest is getting ready for school with our help.
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Review from Vicki P (Mother of Child) published on 18 January 2022
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Hi Vicki, thank you for taking the time to leave such a kind review. I'm delighted that your daughter has thrived in our nursery, and we look forward to meeting your youngest daughter! I'll make sure your praises are passed on to the team, they take such pride in providing the best care for the children.
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Review from Laura F (Mother of Child) published on 29 October 2021
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Review from Nikki W (Mother of Child) published on 1 October 2021
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Dear Nicola, Thank you for choosing our lovely nursery; we are so pleased you decided to entrust us with your daughter. Settling children into a new nursery environment is always a challenge and I am delighted to hear that we helped you through this tricky time. It's great to know your daughter enjoyed her time with us - wishing her well for the next steps in education.
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Review from Michaela H (Mother of Child) published on 1 October 2021
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Dear Michaela, thank you for taking the time to write a review for us. I am delighted to hear your son enjoyed the tasty and healthy meals prepared by our in house chef, they really are a big hit with the children. We do increase the price of our extra sessions, short notice often means we need to draft in additional colleagues, so there is a small premium on the normal rate, but its only a few pounds more.
So glad for your recommendation of your key worker– he is a real star and it's great to have a male role model in the nursery.
Again, thank you for your comments, very much appreciated.
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Review from Kelly R (Mother of Child) published on 1 October 2021
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Thank you for your very kind comments about the nursery. It's great to hear such lovely comments about my fabulous colleagues and I am delighted to know you value their hard work so much. So pleased to know your daughter enjoyed her time with us - wishing her well for the next steps in education.
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Review from Raquel B (Mother of Child) published on 1 October 2021
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Thank you for this glowing review - my team of colleagues will be so pleased to learn of your comments. So glad to hear your children love the nursery. It's been a delight to care for your children and we are grateful you entrusted us to do the job. Thank you for your support.
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Review from J J (Mother of Child) published on 10 November 2020
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Thank you for choosing our lovely nursery; we are so pleased you decided to entrust us with your little girl. We are lucky to have such a wonderful team of practitioners who really do enjoy their job. Thanks again for taking the time out of your day to give your feedback.
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Review from Claire A (Mother of Child) published on 3 November 2020
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Reply from David Hancock, CEO at Purbrook Day Nursery & Pre-school
Thank you for taking the time to write a review for us. Hearing how your daughter loves the nursery is delightful and I am grateful you took the time to share your experience with us.
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The Review Score of 9.8 (9.848) out of 10 for Purbrook Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.848 for Purbrook Day Nursery & Pre-school is calculated as follows: ( (364 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) + (7 Poors x 2) + (4 Very Poors x 1) ) ÷ 396 Ratings = 4.848
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Purbrook Day Nursery & Pre-school is based on 32 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10, which has been reached with 32 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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