Girls & Boys Nursery Sharps Copse has a Review Score of 8.4 (8.433) out of 10, based on 7 reviews in the last 2 years. Over all time Girls & Boys Nursery Sharps Copse has 8 reviews.
Review from Louise D (Mother of Child) published on 21 March 2024
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Review from Gemma W (Mother of Child) published on 21 March 2024
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Review from N M (Mother of Child) published on 21 March 2024
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Review from Lisa J (Mother of Child) published on 21 March 2024
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Review from Emily W (Mother of Child) published on 21 March 2024
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Review from Laura E (Mother of Child) published on 21 March 2024
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Review from Kathy N (Mother of Child) published on 14 December 2023
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Reply from Kirsty Henwood, Admin Manager at Girls & Boys Nursery Sharps Copse
Hello, We are really sorry that you feel like this and that you and your child were not supported. However, I can assure you that staff went above and beyond for yourself and your child in order to support his SEN needs. His keyworker had an extremely close relationship with your son and it is heartbreaking for us that you feel the way that you do when we feel that we did everything we possibly could. Staff have great knowledge of how to complete an EHCP, sorry that you feel in this case that it did not happen the way it should. We are happy to learn that he has settled well in his new nursery and you are getting the support that you feel that we did not give. Again apologies that you feel this way. The review has been shown and discussed with the team in order to capture any learning opportunities the manager feels we may have missed.
Thank you for your feedback, it is appreciated.
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Review from Kerry W (Mother of Child) published on 25 July 2018
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The Review Score of 8.4 (8.433) out of 10 for Girls & Boys Nursery Sharps Copse is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.9 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.500 for Girls & Boys Nursery Sharps Copse is calculated as follows: ( (65 Excellents x 5) + (4 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 80 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.933 Points relating to the number of positive Reviews for Girls & Boys Nursery Sharps Copse is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18. 6 Positive Reviews ÷ 18 = 0.333
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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