Tops Day Nurseries: Winchester Nursery

Royal Hampshire County Hospital, Romsey Road, Winchester SO22 5DG
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9.7 87 Reviews
  • Tops Day Nurseries: Winchester Nursery, Winchester
Tops Day Nursery - Winchester is located near the Royal Hampshire County Hospital and Winchester University.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

The team of staff offers happy, nurturing care for the hours parents need. The nursery offers flexible hours and parents can book to the nearest 15 minutes, to allow them more choice over childcare.

The staff provide a safe and stimulating environment for children from three months old until they reach school age. The nursery is open from 6am to 8pm, subject to demand.

Tops Day Nurseries has a number of extracurricular activities such as Tops Cooking School, Tops Forest School, meditation, yoga, Rugby Rangers, Boogie Mites, tooth brushing and much more.

Tops Winchester can offer 15 funded which is available for two, three- and four-year-olds and 30 hours for eligible families.

While each child is at Tops Winchester, families are always welcome to call as often as they like to discuss their child's progress and day at nursery.

Important information such as sleep times, nappy changes and milk and food intake is recorded by staff and included in a daily report on EYLOG.

The nursery group has a no-added sugar menu in all its nurseries, offering children a nutritional, healthy diet early in their lives.

Care Provided by Tops Day Nurseries: Winchester Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Kayleigh Moss (Senior Nursery Manger)
  • Number of Childcare Staff
  • 28
  • Total Places for Children
  • 61
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 06:00-20:00
    Tuesday 06:00-20:00
    Wednesday 06:00-20:00
    Thursday 06:00-20:00
    Friday 06:00-20:00
  • When Closed
  • Christmas Day, Boxing Day & New Years Day

Tops Day Nurseries: Winchester Nursery Reviews (87)

Total of 87, showing 1-20
9.7

Tops Day Nurseries: Winchester Nursery has a Review Score of 9.7 (9.662) out of 10, based on 10 reviews in the last 2 years. Over all time Tops Day Nurseries: Winchester Nursery has 87 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

We are incredibly happy with the care that you give our son. He is so happy and loves coming to see you and play. Thank you to you all for your kindness and the adventures he goes on. We love how chilled you are.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Winchester Nursery

Thank you so much for your lovely feedback! We're absolutely thrilled to hear that your son is so happy and enjoys coming to nursery. It's wonderful to know that he's having fun and going on exciting adventures with us. We really appreciate your kind words about our team and the care we provide. It's always our priority to create a relaxed, enjoyable, and nurturing environment for every child. Thank you for trusting us with your son's care, and if there's anything else we can do to support you, please don't hesitate to reach out. Thanks again for your thoughtful review!


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Overall Experience  Overall Experience 5.0 out of 5

I have had my little boy with Tops at Winchester for over two years now where he will stay until he starts school next year. Due to my overall experience, I have no nervousness or anxiety about my little girl starting there soon. I honestly cannot fault any of the wonderful staff there. They are so
personable, friendly and helpful. My little boy has made so many close relationships with all of his key workers in each setting and has developed his knowledge and skills beyond my expectations. He comes home from pre-school with a full tummy and lots to say about his day. Staff go above and beyond to help with anything and nothing is too much. Handovers are always really informative with feedback on what he has been up to for the day. We have had lots of help with listening skills and other personal developmental steps too. I would definitely recommend this nursery to anyone! Thank you all.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Winchester Nursery

Thank you so much for your heartfelt and thoughtful review! We're delighted to hear about your wonderful experience with Tops Winchester and how much your little boy has thrived during his time with us. It's amazing to know that he's developed strong relationships with his key workers, and we're so pleased to have exceeded your expectations in supporting his growth and development. We're also thrilled that you feel confident about your little girl starting with us soon, it's the greatest compliment to know that we've earned your trust. Hearing how much your little boy enjoys his days, comes home with a full tummy, and shares stories about his experiences truly warms our hearts.vThank you for highlighting the dedication of our team and for recommending us to others. Your kind words mean so much to us.


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Overall Experience  Overall Experience 5.0 out of 5

Management and the team have been brilliant. Our daughter started nursery in September and is thoroughly enjoying it, and really beams at management and the team on arrival. I cannot recommend the team enough. Tops is professional, providing sufficient updates throughout the day and a helpful report
at the end of the day. We know our daughter is in safe hands, and the Forest School is great.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Winchester Nursery

Thank you so much for your kind words and glowing review! We're thrilled to hear that your daughter is enjoying her time at Tops and that she's so happy to see our management and team each day, it's such a joy for us too! We're glad that the updates throughout the day and the end-of-day reports provide reassurance and keep you informed. It's wonderful to know that you feel confident in the care we provide and that you're enjoying the Forest School experience. Thank you for recommending us, it truly means a lot.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Tops Day Nurseries for a year and really enjoys her time there. There are extra activities such as Forest Schools where she is able to explore and learn about the environment. The system set up at Tops Day is well established, very professional with updates regularly, either
through pictures or diary updates. This puts us at ease as we know our daughter is safe and happy.
I would highly recommend them!

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Winchester Nursery

Thank you for the wonderful review! We're thrilled your daughter enjoys her time at Tops Day Nurseries. We appreciate your recommendation and look forward to more great moments together!


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Overall Experience  Overall Experience 5.0 out of 5

The nursery is managed really well. The staff show a real concern for the welfare of your child and seem happy and proud of the nursery. Ultimately feel very comfortable dropping off the kiddo there every day, knowing they'll be looked after well.
Outside space is limited and would like to see a better
method of allocating 'forest school' places rather than first come first served.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Winchester Nursery

Thank you for your positive feedback on our nursery's management and staff, Richard. Thank you for your suggestions to improve the allocation of 'forest school' places. We value your feedback and will consider alternative methods to ensure fairer distribution. Thank you for your engagement and support.


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Overall Experience  Overall Experience 5.0 out of 5

Tops Day Nurseries: Winchester Nursery have been amazing for both myself and my son!
I really struggled going back to work after having him, they reassured me so much and now my son can’t wait to go to nursery! He has built amazing bonds with other children, staff and his key person!

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Winchester Nursery

We're thrilled to hear that both you and your son have had an amazing experience at Tops Winchester. We understand the challenges of returning to work after having a child and we're glad we could provide reassurance. It's wonderful to know that your son has developed strong bonds with other children, staff and his key person. Thank you for your kind feedback and trust in our nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Great people giving excellent, varied and considered care. Such a wide selection of activities and so much thought put into developmental journeys. The staff work so hard and clearly care so much about all the children.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Winchester Nursery

Thank you for your wonderful review! We're thrilled to hear that you've experienced excellent and thoughtful care from our dedicated staff. Providing a wide selection of activities and focusing on developmental journeys is a priority for us. It's heartwarming to know that our team's hard work and genuine care for the children are appreciated. We value your feedback and will continue to strive for excellence in our childcare services.


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Overall Experience  Overall Experience 5.0 out of 5

Our son has had the most fantastic experience at Tops Day Nurseries and this is mainly due to the brilliant care, attention and support staff have provided from day one.
We have noticed how well he has developed since attending nursery - communication, social and creative skills have all thrived by
being a part of the environment.
Thank you to everyone for their hard effort!

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Overall Experience  Overall Experience 5.0 out of 5

I can’t recommend Tops Day Nurseries: Winchester Nursery more highly. My daughter has been going there for the last 2 years and has thrived with the care and attention they’ve given her. The staff are kind and caring, and you can clearly see the bond that they have with the children. They really go
above and beyond. The hours are incredibly flexible; not like any other nursery in the area.

Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Winchester Nursery

Thank you very much for your positive review, we really appreciate it!


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Overall Experience  Overall Experience 5.0 out of 5

I cannot rate this nursery enough. After coming back from maternity leave I was so worried about leaving my son as he was breast fed. The team at Tops Day Nurseries Winchester was so helpful and helped get him on a bottle. They made the process of going back to work easy for me. He has been at Tops
Day Nurseries for a year now and really bonded with the team they go above and beyond for him. Thank you!

Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Winchester Nursery

Thank you very much for your positive review, we really appreciate it!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter enjoys a broad range of activities, especially the outdoors and sensory play. We are regularly updated on her daily activities including sleeping time, meals and nappy checks through the parents' app, and have also had opportunities to discuss her long term growth and development through
her key worker. I observe that the staff are caring and dedicated to the children's welfare and learning. She has lost some items at nursery, a very minor issue as it's mostly clothing and not items my daughter is attached to.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery manager and the team make the nursery a great place for care. They are kind and professional and provide a safe, caring environment which allows learning and development. Both of my children have attended since 10 months and I have always felt confident in the care they provide. They are
flexible and accommodating. Highly recommended.

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Overall Experience  Overall Experience 5.0 out of 5

Tops has been great for my son who joined at the start of lockdown 2. 18 months on, his development has come on so much. The staff are friendly and helpful and he is clearly very happy there. Thank you Tops.

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Overall Experience  Overall Experience 5.0 out of 5

I have chosen this nursery as it's close to my workplace. What I love about it is that I can drop my daughter off early in the morning and pick her up at night as I am a shift worker. She goes only 2x a week but she always has loads of fun in there. Socialising with other children surely did give her
lots of confidence. The team does a great job in looking after her very well and I'm so grateful to them.

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Overall Experience  Overall Experience 5.0 out of 5

My two girls both go to Tops and it has been fantastic from booking the first one in! They have a lovely time, super caring staff who know them really well and always provide fun things to do. Also as flexible as any nursery could ever be. We rely on the extended opening and flexibility due to our work
hours. Cannot fault the nursery staff or the admin team at all!

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Overall Experience  Overall Experience 5.0 out of 5

Tops is an excellent nursery and my son is very happy there. The staff are caring and knowledgeable. They respond to queries and feedback promptly. It is well located and my daughter also developed well at Tops.

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Overall Experience  Overall Experience 4.0 out of 5

Two of my children have attended Tops Day Nurseries: Winchester Nursery and we've been really happy with it. They've only attended one day a week so it has been a bit hard for them to feel completely settled but this is not at all due to the staff, who are always very welcoming and spend time helping
them to settle in. The communication from management is exceptional and they always respond promptly to any concerns or questions we have. The staff are all super friendly and clearly passionate about their roles. Sometimes we would have liked a few more observations as we didn't get them every day but that's really only a minor issue for some constructive feedback purposes! We will miss Tops a lot!

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Overall Experience  Overall Experience 5.0 out of 5

Tops Day Nurseries: Winchester Nursery has been a fantastic nursery for my son. From the moment I meet the manager and looked round I know it was the place for him. My son has moved through two rooms and I can't praise all the staff highly enough. Their attitude, support and care are second to none
and my son has come on leap and bounds with their support. Would highly recommend and we will greatly miss seeing everyone as my son moves on to school.

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Overall Experience  Overall Experience 5.0 out of 5

Our son went to Tops Winchester for two years and had a great time. The team kept us well informed in person and with messages via the app. We were most impressed by the flexibility offered, including early opening and late closing times, which suited our work patterns well. Overall, very pleased and
grateful for the way they looked after our son.

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Overall Experience  Overall Experience 5.0 out of 5

My son has only been going to this nursery for a short while, but I am overwhelmed with the professionalism and kindness of the people that work there. I love all the updates we get in the day! As I and my partner are in the armed forces, we need to have the flexibility that this nursery does; it works
perfectly as some weeks we work more than others, so my son only has to be in when we are working, and more importantly, we only pay the hours he is in for.


Just thank you so much for being the nursery we use! In my opinion, you really are the best in the area.


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Current Review Score: 9.7 (9.662)

Overview of Review Score

The Review Score of 9.7 (9.662) out of 10 for Tops Day Nurseries: Winchester Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.842 for Tops Day Nurseries: Winchester Nursery is calculated as follows: ( (103 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 120 Ratings = 4.842

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.82 Points relating to the number of positive Reviews for Tops Day Nurseries: Winchester Nursery is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 number of registered child places is 12.2. 10 Positive Reviews ÷ 12.2 = 0.82

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Kayleigh

Kayleigh Moss

Job Title: Nursery Manager

Joined: 2011

1.   What qualifications do you have? – Highest qualification is Level 5 in childcare.


2.   How many years of experience do you have? – 12 years.


3.   Hobbies/interests – I enjoy spending time with my family and friends, and trying to keep fit.


4.   Fun fact - I have played football since I was 8 years old.


Frequently Asked Questions about Tops Day Nurseries: Winchester Nursery

What is the Age Range of Children that Tops Day Nurseries: Winchester Nursery accepts?

Tops Day Nurseries: Winchester Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Tops Day Nurseries: Winchester Nursery Open?

Tops Day Nurseries: Winchester Nursery is open: Monday 06:00-20:00, Tuesday 06:00-20:00, Wednesday 06:00-20:00, Thursday 06:00-20:00, Friday 06:00-20:00.

How many Children does Tops Day Nurseries: Winchester Nursery have capacity for?

Tops Day Nurseries: Winchester Nursery has capacity for a total of 61 Children.

How far is Tops Day Nurseries: Winchester Nursery to the centre of Winchester?

0.8 mile(s) as the crow flies, distance by road may be significantly further.