West Downs Day Nursery (Winchester)

Romsey Road, Winchester SO22 5HT
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9.8 108 Reviews
  • West Downs Day Nursery (Winchester), Winchester
A purpose built day nursery, specified by Childbase to the highest quality standard. Friendly and well-established, West Downs provides a happy, sociable environment where every child is treated as an individual.

The nursery has four main bright and colourful playrooms for individual age groups with additional sleeping areas. Outside is a secure, fully enclosed garden with a well-equipped soft tarmac playground and a lawned area which includes a digging and planting area and a sensory path for exploration.

The nursery also organises regular outings as a means of extending the children's vocabulary and understanding.

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Care Provided by West Downs Day Nursery (Winchester)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Ren Norman-Greer (Manager)
  • Number of Childcare Staff
  • 26
  • Total Places for Children
  • 68
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Inset Days
  • Parking

  • Drop off bay directly outside of the nursery.


West Downs Day Nursery (Winchester) Reviews (108)

Total of 108, showing 101-108
9.8

West Downs Day Nursery (Winchester) has a Review Score of 9.8 (9.801) out of 10, based on 18 reviews in the last 2 years. Over all time West Downs Day Nursery (Winchester) has 108 reviews.

Overall Experience

  • 102
  • 4
  • 0
  • 1
  • 1

Date Published

108
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8
18
90

Review from Nikki (Mother of Child) published on 26 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter attended West Downs for 4 years and has just started school. She is happy, confident and has really taken school in her stride. The team at West Downs played a huge part in her developing this confidence, especially the pre-school team over the last 8 months. The staff are friendly and approachable
and my daughter talks fondly of them.

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Review from Jessica B (Mother of Child) published on 26 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not fault the West Downs team, the care and attention they give my daughter is outstanding! They always go out of their way to say hello and make me feel welcome. Since my daughter has started nursery she has made a huge improvement with her development and I am so grateful.

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Review from Grant M (Father of Child) published on 7 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my daughter started nursery I was so worried but the staff were incredible and so supportive I was able to stay and play with my daughter to help settle her in. The staff would also phone to let me know how she was getting on. My daughter loves going to nursery and has learnt so much. Every time
I collect her she is always engaged in something new. West Downs is such a happy environment I'm always made to feel welcome. The care, love and attention the staff give my daughter is outstanding and I can't thank them enough.

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Review from Caroline R (Mother of Child) published on 7 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son is so happy at West Downs - even though he currently only attends one day a week at the moment we are treated just like we would if he was full time- all the staff at the nursery know him and his name and he is always treated as as individual what's lovely is that if there is a big event like
a party or visit is that he is invited to join even if it's not on his day. He always has the best time- all the staff are so lovely and kind and the nursery environment is amazing, especially the outdoor space. As a parent I am always assured that my son is in the best possible care and you couldn't ask for more.

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Review from Eileen (Mother of Child) published on 21 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My daughter attended this pre-school from September 2015-March 2016 while I was completing my first year at university.
In the 6-7 months she was there, she had 3 different key persons. There were always different staff in the room, staff leaving and new staff joining. I was never introduced to
new staff who were caring for my child through the day.
In the first term, Sept-Dec, I was charged just under £2000 which was a massive mistake by them, as they had not included any deductions. This was brought up only because I had contacted the council to find out what I was entitled to, and they soon realised I had been overcharged. The money was not reimbursed, but carried over to the following term so I was charged a lot less.
On my daughter's last day, they presented me with a file of her progress, which had no more than 10 pieces of paper; 3 were observations scribbled down from that afternoon. I never had any work given to me that my daughter had made at all from the whole term.

Reply from Bev Sharpe, Area Manager at West Downs Day Nursery (Winchester)

Thank you for taking the time to review our nursery. We regret that your experience with us has not been as positive as we would expect. We strive to maintain consistency between key people and children however in situations of long term sick this becomes a challenge. This situation was communicated to all affected parents and we brought other colleagues in from sister nurseries, who covered for a number of months, to provide consistency.
I agree that an error in applying funding did mean that your fees were incorrect initially and this was rectified once you brought it to our attention.
All children have regular observations completed by staff with a focus on the child's development and progression. Without being able to see the particular Learning Journey you were given I am unable to make comment.
Once again I can only apologise on behalf of myself, and the team, that your experience at West Downs was not at the high level we pride ourselves on.


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Review from Monisha M (Mother of Child) published on 3 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am so grateful that I go a spot for my two and a half year old. The management is so understanding and friendly, the staff are well aware of the child's needs and are very friendly. It took no time for my kid to adjust here, which gave me the peace of mind I so needed after moving countries. Perfect
location, great activities for kids to be engaged at and reasonably priced.

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Review from R C (Mother of Child) published on 1 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always been very happy with West Downs. Our daughter has received excellent care since she started at 10 months old. The staff genuinely care about the children and form strong relationships.

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Review from Katy R (Mother of Child) published on 23 July 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended West Downs since he was 6 months old. He goes 2 mornings and one whole day each week. He settled in within a few sessions and the relationship between all staff and parents is excellent and always has been in my experience. The outdoor area is great for all ages along with the rooms,
and played a big part in us choosing this nursery. My son loves it there and his learning, speech and social skills are great. The 'Golden Values' are a fab idea. He is happy, which makes me happy!! I would recommend it for anyone looking for a centrally located nursery in Winchester.

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Current Review Score: 9.8 (9.801)

Overview of Review Score

The Review Score of 9.8 (9.801) out of 10 for West Downs Day Nursery (Winchester) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.801 for West Downs Day Nursery (Winchester) is calculated as follows: ( (175 Excellents x 5) + (39 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 216 Ratings = 4.801

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for West Downs Day Nursery (Winchester) is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 number of registered child places is 13.6, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (17)

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Meet the Team (1)

Ren

Ren Norman-Greer

Job Title: Nursery Manager

Joined: 2016

Ren is the Manager of West Downs Day Nursery in Winchester and has a wealth of experience, having worked in Early Years since 2012, starting as an apprentice and progressing through to Nursery Manager. Ren holds a Level 3 qualification in Early Years, a Level 3 in SEND, and is also a Mental Health First Aider.


What is your favourite feature of your nursery?
My favourite feature of the nursery is our wooded area. It lends itself to endless amounts of imaginative play and creativity.


What are you most proud of about your team?
I am most proud of my team because they are the most kind and supportive people that always go above and beyond for anyone who needs it.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact West Downs Day Nursery (Winchester) to verify any information. View our terms and conditions. West Downs Day Nursery (Winchester) has a Platinum Service – more info.