Bright Horizons Chandlers Ford Day Nursery and Preschool

Hocombe Road, Chandler's Ford, Eastleigh SO53 5QS
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10 50 Reviews
  • Bright Horizons Chandlers Ford Day Nursery and Preschool, Eastleigh
A lovely nursery surrounded by fields and trees

Situated in a stunning setting with woods and lakes to explore, Chandlers Ford Day Nursery and Preschool is set in a beautiful converted building on the Cranbury Park Estate. The nursery is mindfully designed to support your child’s development from the age of 3 months to 5 years.

The baby room features a milk kitchen, nappy unit and separate sleep area. Toddlers benefit from a large main room, creative room and dedicated potty training area. Older children can enjoy a wide range of educational resources indoors, as well as freeflow access to the spacious gardens.

An enriching Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond.

Outside, each age group has access to a large AstroTurf area and age-specific resources. Babies have a separate garden to ensure their outdoor safety, while the mud kitchen, balancing equipment, bikes and more allow older children to enrich their physical development and imagination.

The staff take every opportunity to go on walks in the countryside that surround the nursery. Exploring the woods and seeing the lakes and nearby horses are all regular experiences at the nursery in Chandler’s Ford. Children also enjoy trips in the nurseries minibus to local libraries and garden centres, encouraging them to feel confident in new surroundings in the community.

Chandlers Ford nursery is conveniently located close to the residential areas of Chandler’s Ford and Otterbourne. The nursery has ample car parking and are easily accessible via bus. The nursery offer all-inclusive fees, including all meals, snacks, nappies and wipes, making your mornings easier.

The long-standing team would love to meet you and your child, so book a visit with the nursery today and they will show you all the nursery has to offer during your own personal tour.

Care Provided by Bright Horizons Chandlers Ford Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Person in charge
  • Kirsty (Nursery Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 64
  • Age Range
    • from 0 years 4 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Bright Horizons Chandlers Ford Day Nursery and Preschool Reviews (50)

Total of 50, showing 21-40
10

Bright Horizons Chandlers Ford Day Nursery and Preschool has a Review Score of 10 (9.969) out of 10, based on 19 reviews in the last 2 years. Over all time Bright Horizons Chandlers Ford Day Nursery and Preschool has 50 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

Happy with staff and nursery.
Child always very happy.
Spend lots of time outdoors - Excellent!

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter absolutely loves going to nursery and I could not wish for a better team to care for her. Her key worker is so attentive to her needs and goes above and beyond what we expect. The activities are led around the children's interests, which I love! They are encouraging lots of independence
too. The app is used really well to communicate with us about our daughter's day, which is super helpful for us when she gets home. It is always so lovely reading about her day and seeing pictures of her exploring the creative activities put out. I cannot praise the staff members, enough, they are such a supportive and welcoming team. I'm so grateful we picked the Chandler's Ford Nursery!

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Overall Experience  Overall Experience 5.0 out of 5

We have been at the nursery for over 18 months and the team have been a wonderful part of my child's development. They were very nurturing when he started at just 6 months old, after the pandemic and he hadn't met many other people. He formed great relationships and bonds with the staff and his key
worker, which has made him confident and secure in the setting. He has transitioned into the bigger room with ease, because of this. The facilities are excellent and are engaging and he can't wait to join in, each day.
The staff are caring and supportive and have taken great care with his allergies, which is such a relief. Communication is excellent and the staff are very helpful.

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Overall Experience  Overall Experience 5.0 out of 5

Our little girl is enjoying very much so attending the nursery. Since she joined the group about 7 months ago, she has developed massively. There are many great activities, I can tell there is lots of singing in the group, as my little one is humming the most popular nursery rhymes, and she cannot even
speak much yet. Stuff at the nursery is very lovely, they are looking after my daughter amazingly. Quite often she doesn’t want to leave the place.

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Overall Experience  Overall Experience 5.0 out of 5

It’s a beautiful location. Our eldest has made some wonderful friends and regularly returns home, talking about all that he has learned in preschool. Our youngest, whilst having only been there for a few weeks, has already bonded with the marvellous key worker.
The setting has also catered really well
for our children’s allergies.

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Overall Experience  Overall Experience 5.0 out of 5

A lovely local nursery with everything we could have asked for. We had to pick a nursery during the height of covid, for a child that hadn't experienced much of the world, let alone social environments. The staff were welcoming and completely supportive of our and our daughter's needs. She had a longer
and fully supported settling in period, where the team worked hard to find things that comforted her in those early days. Now she's often sent home with stories of fun in the garden or paintings and songs, they've done during the day. Fast forward a year and we have a very happy, chatty and confident little girl, who struts into the nursery building, like it's a second home. We love the rural location of the nursery, backing on to fields and horses, where they've enjoyed lovely walks, whatever the weather. Newly renovated and refreshed management, has brought new life into the nursery and we are looking forward to having our youngest join the nursery later in the year. Keep up the good work team!

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Overall Experience  Overall Experience 5.0 out of 5

Would certainly recommend this nursery to friends and other parents. Really lovely staff, who are attentive to our baby and give thorough feedback and very good communication overall. Our daughter has settled well in her first month. We are happy and would recommend.

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Overall Experience  Overall Experience 1.0 out of 5

The management and communication are extremely poor after Bright Horizons took over this branch in 2019. I sent a query on the bill to their contact email and never got any reply. The customer service number is not answered most of the time. Even when I complained about the child safeguarding issue,
I have not received any reply after a couple of weeks. What can I say? If you do not have any issues, you are lucky. If you got any problems, this nursery and the management team will completely let you down. This is the one I will not recommend to any of my friends.

Reply from Katherine O'Brien, Online Marketing at Bright Horizons Chandlers Ford Day Nursery and Preschool

We are sorry to read of your concerns.


Out team on ukcomplaints@brighthorizons.com would be happy to discuss this further with you, please send your contact information and we will reach out to you.


Kind Regards,
Katherine


Bright Horizons


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Overall Experience  Overall Experience 2.0 out of 5

It's a nice location. Most staff are nice and friendly.


However, I am not happy with the management, the way they handle children safeguarding and their communications on this matter. So had to move little one to another nursery 4 months before going to school.


Reply from Katherine O'Brien, Online Marketing at Bright Horizons Chandlers Ford Day Nursery and Preschool

We are sorry to read of your concerns. Your comments will be fed back to our Senior Management team.


Kind Regards,
Bright Horizons


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Overall Experience  Overall Experience 5.0 out of 5

My son has received excellent care at Bright Horizons Chandlers Ford Day Nursery and Preschool. The staff are all so caring, attentive and they really know him as an individual. I’ve been so impressed with how much he’s developed under their care, such as learning the alphabet song at the age of two
and picking up toilet training very quickly. He is always happy to go into nursery and looks forward to seeing key individuals. I have one hundred percent confidence in the management and the whole team. This is an excellent nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, very welcoming. Great facilities for children to play and develop. Clean environment. I feel very comfortable sending my child to this nursery and feel they are in safe hands. Would recommend to others.

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Overall Experience  Overall Experience 5.0 out of 5

Very accommodating with last minute extra days.
Communication is excellent - newsletters, feedback on the days and on the Tapestry.
Children always come home happy and have fun stories.
Would always recommend.

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Overall Experience  Overall Experience 5.0 out of 5

We have two children at yellow dot chandlers ford and we are very pleased we chose this Nursery. The staff are always welcoming and friendly. The rooms are bright and the children have a vast array of toys and activities to choose from. Each garden has been carefully thought out for each age group and
my little boys love the extra trips to the bakery, pond and whatever ride they venture too!


We are kept informed of each child’s progress and enquiries are responded to promptly. We would highly recommend this Nursery to other parents.


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Overall Experience  Overall Experience 5.0 out of 5

Both of our daughters have attended this nursery from a young age. Whilst very different individuals, they have both benefited from the playful and creative environments and the social interaction with other children and adults (ie nursery staff).


The nursery staff are welcoming and supportive to

the children, taking them on trips to shops and regular walks in the lovely grounds this nursery is set in. There are daily activities and lots of creative play.


As a parent, I am also grateful for the regular Tapestry app updates and pictures.


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Overall Experience  Overall Experience 5.0 out of 5

We have always been really pleased with the care our children have received at Yellow Dot, the staff have always been really lovely. The outside space surrounding the nursery is wonderful here. I would definitely recommend the nursery to anyone who is looking for a safe and caring place to send their
child to.

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Overall Experience  Overall Experience 5.0 out of 5

Our little one really enjoys going to Yellow Dot... so much so that when I come to pick him up he wants to stay longer to play! It’s a happy and caring environment where they get to enjoy lots of activities and really make the most of the beautiful setting that they’re in.
I also really appreciate
the thought and care that goes into the menu. I know he’s getting a healthy and varied diet when he’s there.

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Overall Experience  Overall Experience 5.0 out of 5

My little boy has been going to Yellow Dot since he was 9 months old and is currently in Transition. He loves it there, they do so much learning through play, as well as showing them how to behave around other children and adults alike.


It is a lovely environment, and the location means they are

able to experience a lot of outside activities safely. Alongside this, there are trips out on the "Yellow Dot" bus, which my son loves, as well as Mini Professors and Boogie Mites.


The staff are wonderful, so caring and consider each child as individuals. They take the time to get to know each child, as well as remembering all their names through the whole nursery!


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Overall Experience  Overall Experience 5.0 out of 5

My son has been coming here for 3 years and my daughter started in September. The nursery has a very warm, friendly and welcoming vibe from when you enter and throughout the pick up/drop off and at communication. They are always consistent in this area too. The manager is always very helpful with any
concerns or queries I’ve ever had. The staff in all the rooms are very lovely and trustworthy and great with the kids. The events organised by the nursery, in terms of during nursery hours and also out of hours, ie boogie mites on weekends occasionally, or days out with kids during nursery hours, swimming, French lessons etc are all amazing. They are all very approachable and hard working. The grounds are beautiful too.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been at this setting since he was a baby. I cannot fault it and he loves it. I love that so many of the staff are still there and have seen him grow. My daughter is just about to start and I will be going back to work in complete faith that she will be well looked after and have a fantastic
time.


We had to use other nurseries, but none compared! They go the extra mile in everything - settling the children, providing different activities on a daily basis, engaging with the children, providing a caring and nurturing environment.


I love that they use the environment around them - walks, visits, and use their gorgeous setting on a daily basis.


My son will be going to school in September, and I feel they have made him feel secure and happy to be ready for school and to thrive.


The staff are all so lovely and friendly. I trust them implicitly with my children’s care and can’t wait for my daughter to start with them.


Thank you to the manager and her amazing team.


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Overall Experience  Overall Experience 5.0 out of 5

Overall a wonderful, safe and productive learning environment for all ages.
We have two children at the nursery both who love the environment and freedom to express themselves throughout the day.

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Current Review Score: 10.0 (9.969)

Overview of Review Score

The Review Score of 10 (9.969) out of 10 for Bright Horizons Chandlers Ford Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.969 for Bright Horizons Chandlers Ford Day Nursery and Preschool is calculated as follows: ( (221 Excellents x 5) + (7 Goods x 4) ) ÷ 228 Ratings = 4.969

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Chandlers Ford Day Nursery and Preschool is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (4)

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Meet the Team (2)

Kirsty

Kirsty

Job Title: Nursery Manager

I began my journey in the Early Years of 2008, which is when I qualified with my level 3 diploma in early years. I have 14 years of experience in Childcare, and I am also a mummy to 2 amazing children of my own. In 2017 I graduated from the Open University with my Foundation Degree in my Early Years. I am excited to be here at Chandlers Ford to support the team and families in this beautiful setting.


I am passionate about supporting other practitioners to be able to reflect on their own practice, to empower them to be their best selves. This in turn helps the nursery to grow and thrive and ensures the best quality care for your children.


I started at Bright Horizons in October 2022 and I am really excited to bring a wealth of knowledge with me to support this growing nursery going forward. I have a love for outdoor play and learning and Chandler's Ford has beautiful grounds for us to really expand on this. I look forward to working closely with the families of Chandlers Ford.


Lizzy

Lizzy

Job Title: Deputy Manager

Lizzy has over 16 years of childcare experience and a mother to two young children. She completed her CACHE Level 3 in Childcare in 2013 after gaining experience through various placements in schools and nursery settings. After further developing her expertise for several years, she went on to complete and achieve a First-Class BA Honours Degree in Childcare and Education Level 6 in 2017.


With over 16 years of continuous service at Bright Horizons, she has had the opportunity to work with many outstanding nurseries in the local area. She loves working at Chandlers Ford as Deputy, supporting Kirsty and the team in guiding every child and family through their early years journey.


She is deeply passionate about providing a nurturing, safe, and stimulating environment where every child can explore, learn, and reach their full potential. She also has a strong passion for outdoor learning and Forest School, offering children the opportunity to learn through firsthand experiences in natural environments. Always ready for adventure, she is the first to put on waterproofs and wellies to explore! One of the aspects she loves most about Chandlers Ford Nursery is its beautiful grounds, including the woodland and the scenic walks into Cranbury Park.