Bright Horizons Chandlers Ford Day Nursery and Preschool has a Review Score of 10 (9.969) out of 10, based on 19 reviews in the last 2 years. Over all time Bright Horizons Chandlers Ford Day Nursery and Preschool has 50 reviews.
Review from C D (Mother of Child) published on 15 February 2023
Submitted via Postal Card •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from J G (Mother of Child) published on 25 January 2023
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Rebecca E (Mother of Child) published on 2 December 2022
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from J M (Mother of Child) published on 25 August 2022
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from B L (Father of Child) published on 17 August 2022
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Alicia R (Mother of Child) published on 14 March 2022
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Alex G (Father of Child) published on 2 March 2022
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Li C (Mother of Child) published on 11 August 2021
Submitted via Website •
Report
Reply from Katherine O'Brien, Online Marketing at Bright Horizons Chandlers Ford Day Nursery and Preschool
We are sorry to read of your concerns.
Out team on ukcomplaints@brighthorizons.com would be happy to discuss this further with you, please send your contact information and we will reach out to you.
Kind Regards,
Katherine
Bright Horizons
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Xuegui Q (Father of Child) published on 3 June 2021
Submitted via Website •
Report
However, I am not happy with the management, the way they handle children safeguarding and their communications on this matter. So had to move little one to another nursery 4 months before going to school.
Reply from Katherine O'Brien, Online Marketing at Bright Horizons Chandlers Ford Day Nursery and Preschool
We are sorry to read of your concerns. Your comments will be fed back to our Senior Management team.
Kind Regards,
Bright Horizons
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Holly W (Mother of Child) published on 18 May 2021
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Anita G (Mother of Child) published on 15 December 2020
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Sophie S (Mother of Child) published on 18 March 2019
Submitted via Postal Card •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Vanessa B (Mother of Child) published on 18 March 2019
Submitted via Website •
Report
We are kept informed of each child’s progress and enquiries are responded to promptly. We would highly recommend this Nursery to other parents.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from J M (Mother of Child) published on 11 March 2019
Submitted via Website •
Report
The nursery staff are welcoming and supportive to
As a parent, I am also grateful for the regular Tapestry app updates and pictures.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Rachel M (Mother of Child) published on 7 March 2019
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Laura (Mother of Child) published on 6 March 2019
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from G C (Mother of Child) published on 1 March 2019
Submitted via Website •
Report
It is a lovely environment, and the location means they are
The staff are wonderful, so caring and consider each child as individuals. They take the time to get to know each child, as well as remembering all their names through the whole nursery!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Preeti S (Mother of Child) published on 1 March 2019
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Heather M (Mother of Child) published on 1 March 2019
Submitted via Website •
Report
We had to use other nurseries, but none compared! They go the extra mile in everything - settling the children, providing different activities on a daily basis, engaging with the children, providing a caring and nurturing environment.
I love that they use the environment around them - walks, visits, and use their gorgeous setting on a daily basis.
My son will be going to school in September, and I feel they have made him feel secure and happy to be ready for school and to thrive.
The staff are all so lovely and friendly. I trust them implicitly with my children’s care and can’t wait for my daughter to start with them.
Thank you to the manager and her amazing team.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Matthew (Father of Child) published on 1 March 2019
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
The Review Score of 10 (9.969) out of 10 for Bright Horizons Chandlers Ford Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.969 for Bright Horizons Chandlers Ford Day Nursery and Preschool is calculated as follows: ( (221 Excellents x 5) + (7 Goods x 4) ) ÷ 228 Ratings = 4.969
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bright Horizons Chandlers Ford Day Nursery and Preschool is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
Please Contact Us for Latest Vacancies
Recipient:
Bright Horizons Family Solutions Ltd
Date: Tuesday 30 Apr 2019 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Thursday 01 Mar 2018 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Wednesday 01 Mar 2017 More details
Loading
Loading events
Job Title: Nursery Manager
I began my journey in the Early Years of 2008, which is when I qualified with my level 3 diploma in early years. I have 14 years of experience in Childcare, and I am also a mummy to 2 amazing children of my own. In 2017 I graduated from the Open University with my Foundation Degree in my Early Years. I am excited to be here at Chandlers Ford to support the team and families in this beautiful setting.
I am passionate about supporting other practitioners to be able to reflect on their own practice, to empower them to be their best selves. This in turn helps the nursery to grow and thrive and ensures the best quality care for your children.
I started at Bright Horizons in October 2022 and I am really excited to bring a wealth of knowledge with me to support this growing nursery going forward. I have a love for outdoor play and learning and Chandler's Ford has beautiful grounds for us to really expand on this. I look forward to working closely with the families of Chandlers Ford.
Job Title: Deputy Manager
Lizzy has over 16 years of childcare experience and a mother to two young children. She completed her CACHE Level 3 in Childcare in 2013 after gaining experience through various placements in schools and nursery settings. After further developing her expertise for several years, she went on to complete and achieve a First-Class BA Honours Degree in Childcare and Education Level 6 in 2017.
With over 16 years of continuous service at Bright Horizons, she has had the opportunity to work with many outstanding nurseries in the local area. She loves working at Chandlers Ford as Deputy, supporting Kirsty and the team in guiding every child and family through their early years journey.
She is deeply passionate about providing a nurturing, safe, and stimulating environment where every child can explore, learn, and reach their full potential. She also has a strong passion for outdoor learning and Forest School, offering children the opportunity to learn through firsthand experiences in natural environments. Always ready for adventure, she is the first to put on waterproofs and wellies to explore! One of the aspects she loves most about Chandlers Ford Nursery is its beautiful grounds, including the woodland and the scenic walks into Cranbury Park.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Chandlers Ford Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Chandlers Ford Day Nursery and Preschool has a Platinum Service – more info.