Tops Day Nurseries: Copnor Nursery

442 Copnor Road, Portsmouth PO3 5EW
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8.9 35 Reviews
  • Tops Day Nurseries: Copnor Nursery, Portsmouth
Tops Day Nurseries Copnor in Portsmouth is based within Roko Health Club on Copnor Road in Portsmouth and cares for children aged 3 months – school age.

Roko is a busy members health and fitness club and the nursery is considered to be a valuable addition, although you don’t need to be a Roko member to use the childcare services. Parents can benefit from a large car park for drop off and pick-ups.

Tops Copnor is situated in an ideal place for parents looking for childcare in the Copnor and Hilsea area and has close transport links, being on the main bus route and a short distance from Hilsea Train Station.

At Copnor nursery, children of all ages from babies to pre-school provide extra curricular activities such as Boogie Mites, Bamboo Toothbrushing and Potty Training Academy. Coming soon for 2020 will be Tops Forest School and Tops Cooking School.

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Care Provided by Tops Day Nurseries: Copnor Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Jenny Gibbs (Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 35
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas
  • Parking

  • Easy parking in the roko Health club car park - There are also mother and baby spaces by the entrance to the building.


Tops Day Nurseries: Copnor Nursery Reviews (35)

Total of 35, showing 1-20
8.9

Tops Day Nurseries: Copnor Nursery has a Review Score of 8.9 (8.931) out of 10, based on 5 reviews in the last 2 years. Over all time Tops Day Nurseries: Copnor Nursery has 35 reviews.

Overall Experience

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Date Published

35
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5
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Review from Lauren S (Mother of Child) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, helpful team who the children clearly love to see and feel very comfortable with. I frequently see what my child has been up to as there are lots of logs on the app which is great. My child eats a great deal more after eating their lunchtime meals also.
I would recommend them and use them
again if needed.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Copnor Nursery

Thank you so much for your wonderful review! We're thrilled to hear that you find our team lovely and helpful, and that your child feels comfortable and loved in our care. We're glad you appreciate our efforts to keep you informed about your child's activities through our logs. It's fantastic to know that your child enjoys our lunchtime meals so much! We truly appreciate your recommendation and would be honored to welcome your family back anytime you need us.


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Review from F H (Mother of Child) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tops Day Nursery provides a caring, nurturing and stimulating environment. Our child loves his time spent at the nursery and enjoys engaging with the wide range of activities on offer. We are confident that all the staff have taken time to get to know him, his interests and his needs well. The staff
are friendly and approachable. Feedback and updates are regular, especially via the app. We have also appreciated the opportunities to attend family-based events including a Christmas party. We would highly recommend the setting.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Copnor Nursery

Thank you for your lovely review! We're thrilled to hear that your child enjoys their time at Tops and benefits from the nurturing and stimulating environment we provide. Our staff are dedicated to getting to know each child individually, ensuring their needs and interests are met. We're glad you appreciate the regular updates and family events. Your recommendation means a lot to us!


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Review from Neil S (Grandfather of Child) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clearly the children are happy, actively engaged, and well supported by the staff whilst encouraged to learn and play both together and individually.
It is obvious that many of the toys and activities encourage creative and imaginative interaction and the magnetic squares and triangles and the electric
candles are especially effective.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Copnor Nursery

Thank you for your kind words and observations. We are delighted to hear that the children are happy, actively engaged, and receiving excellent support from our dedicated staff. It's our mission to provide an environment where children can learn and play, both individually and together, in a nurturing and stimulating setting.
We're pleased to know that the toys and activities we offer are promoting creative and imaginative interaction among the children. The magnetic squares, triangles, and electric candles have proven to be particularly effective in enhancing their learning and play experiences.
We greatly value your input and look forward to continuing to provide a positive and enriching environment for the children in our care.


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Review from Charlotte T (Mother of Child) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been going to Tops Day Nurseries for over a year now. To start, it was difficult to send him when I finished Mat leave, but all the staff were so supportive both to him and myself. He thrives in the environment as it is loving, caring and safe. He has the freedom to explore and play, but
also a structure to the day, including snack time, his favourite! Circle time and group activities. It is a wonderful place, and I have no hesitation in sending any siblings to Tops. Thank you to the whole team.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Copnor Nursery

Thank you so much for sharing your experience! We're delighted to have your son as part of our Tops Day Nurseries family. Providing a loving, caring, and safe environment is at the heart of what we do. We strive to maintain a balance of free exploration and structured activities to ensure each child's holistic growth and enjoyment. Your kind words and trust in us are truly appreciated. Looking forward to welcoming any siblings to our wonderful nursery community. A big thank you from the whole team!


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Review from Ausra S (Mother of Child) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery for my child. It will be sad to leave as we are graduating nursery this year.
It was a great place for my child to grow and develop. We've received regular reviews and felt confident in teacher's abilities.
We've loved sustainability, healthy meals, and play schema at nursery.
The most
important thing - our child loved going to nursery every single day!

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Copnor Nursery

We are so delighted to hear about your positive experience with our nursery! We have truly enjoyed having your child be a part of our nursery family. It's bittersweet to see them graduate, but we are thrilled about the progress and growth they've made during their time here.
Our team at Tops is dedicated to providing a nurturing and stimulating environment that supports the development of every child. The confidence in our colleagues means a lot to us.
Promoting sustainability, offering healthy meals, and incorporating play schema are important aspects of our nursery. We believe in providing a safe and caring space that encourages learning through play and exploration.
Above all, it warms our hearts to know that your child looked forward to coming to nursery every day. Their happiness and enthusiasm are the true indicators of a successful and joyful learning environment.
Thank you for being a part of our nursery community. We wish your child all the best


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Review from R H (Mother of Child) published on 7 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my girls attended Tops nursery in Copnor! I can't fault it, keyworkers and the manager are so caring and kind! Very attentive to specific needs. My girls loved all the activities and no one day was ever boring. I would highly recommend it and use it again, if needed! My girls are now at school
and miss everyone at Tops very much! I believe my girls both had the most wonderful days here as part of their early years.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Copnor Nursery

Thank you so much for your positive review, we are so pleased both your girls enjoyed Tops. We miss them very much but wish them all the best in their new 'big' school.


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Review from R H (Mother of Child) published on 14 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff - excellent, caring and attentive.
Use of parents' app - minimal (nappies and arrival/leave time) for my child. Would appreciate more info (food/sleep).
Resources - sustainable and interesting. Great for development.
Admin - responsive and timely.
Communication - could improve. Difficult to
have a rushed/public conversation at the door with children present.
Cost - reasonable. Staff deserve a decent wage for their hard work.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Copnor Nursery

Thank you so much for your lovely review, we really appreciate it!


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Review from Emma P (Mother of Child) published on 23 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our son enjoys attending nursery, has fun with his friends and there is a lot of imaginative play involved. Lots of books to read and games to create mental stimulation. I would like to see more time spent outside in the garden as this doesn't seem to happen very often, but overall, a very nice nursery.

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Review from A K (Mother of Child) published on 15 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Tops Days is friendly and welcoming. Two ladies, in particular, have been amazing supporting my child through her emotions and hard times; thank you! She is always excited to attend nursery and loves looking at her activities that the staff upload. She has made great progress from Tops Day.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Copnor Nursery

Thank you for your positive review, we really appreciate your feedback.


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Review from Daniel M (Father of Child) published on 29 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the level of care Tops have for my little girl and the staff always keep us up to date with how she has been getting on. She always seems to come back cheery and picking up new skills, weekly.

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Review from Florina G (Mother of Child) published on 28 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn’t be happier with Tops day nursery, Copnor. We already recommended it to our friends and we are extremely happy that our baby girl is attending this nursery. The staff are so welcoming. Our baby girl was a lockdown baby and didn’t get the chance to spend much time with other people so she
was quite upset when she first started. The lovely ladies always were so reassuring with us and did their best to make our daughter feel safe and cared about. They always give her cuddles and reassurance that she is in the best hands when mummy or daddy is not there. We are over the moon with Copnor Tops Day Nursery and we plan to keep our baby girl here as long as possible.

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Review from Shanice R (Mother of Child) published on 23 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is very welcoming and friendly. My daughter has recently joined and loves it already, talking about her new friends and the staff. The staff always share information with me and are very caring to my daughter.

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Review from A M (Mother of Child) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the best nurseries my child has attended. The staff they're very friendly, and they'll give you a full handover on your child. My baby, she's always happy going and coming from the nursery. My child settled very well because the staff were loving and caring towards her.

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Review from Nicola M (Mother of Child) published on 12 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since my daughter started here, they have gone over and above to make her feel comfortable. The activities they fo with the children are so adorable and creative with the learning side always made fun. My daughters two main nursery teachers are so caring, friendly and thoughtful. It's always heartwarming
to know she is being cared for amazingly whilst I'm at work. Thank you Tops Copnor.

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Review from Lauren G (Mother of Child) published on 25 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Although this nursery used to be a fantastic setting when it was run under the previous management, since the takeover by Tops Day Nurseries I have encountered nothing but problems. The staff turnover has increased and a lot of the more experienced staff have left. There are now only 2 members of the
team which are friendly, warm, caring towards my son.
What once used to be a friendly and welcoming environment now seems cold and hostile and the staff seem unhappy.
My son's speech was very slow starting and showed little to no improvement whilst at Tops, During lockdown, I was forced to put him in a different nursery and in 4 months the difference was unbelievable.
Since Sept 2019 when I received my first bill from Tops up until today I have never received a correct bill, every single month they overcharge me and it takes many many emails to get the issues sorted and instead of being apologetic it is although I am being difficult and receive a lot of hostility from the nursery manager.

Reply from Zoe Roberts, Marketing Manager at Tops Day Nurseries: Copnor Nursery

Thank you for your feedback, we are sorry to hear you are disappointed with the service provided at Tops Copnor. We have discussed your review with the nursery manager and early years quality manager. I believe the nursery manager has spoken to you following your feedback to discuss the points you have raised. We very much value your comments and appreciate you taking the time to leave a review, we wish you and your family well for the future.


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Review from Gillian A (Mother of Child) published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and accommodating nursery, our son has attended for 2 years so far and he has come along beautifully thanks to the care and dedication of his keyworkers and the team. I like that it is a small nursery as it has allowed our son and us to build a rapport with the staff.
His keyworkers in the
previous 2 rooms were excellent at keeping us up to date with his progress, having recently moved to the preschool room, I hope to establish a similar rapport with his new keyworker.

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Review from J F (Father of Child) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The reason for management being marked as Satisfactory and not higher is every month we are having to chase the invoice, this should be sent automatically.
Food and drink again marked as Satisfactory as my daughter has a cow milk protein allergy and all she seems to be given for breakfast is dry hoops.
There
doesn't seem to be any variety in the breakfast meal.
All other meals are good. Cheese was written on her day sheet as a meal she was given, although the staff assured me she wasn't.
Why was it written there?

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Review from Holly A (Mother of Child) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We love this nursery. Our daughter thrives here. The staff are like her second family. They meet her daily needs and development with ease. They are friendly, professional and extremely knowledgable and go above and beyond.

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Review from Darren S (Father of Child) published on 22 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at First Steps have proved themselves consistently over the past 18 months to be very focused and attentive to my daughter's requirements. The atmosphere is always calm and relaxed and we are always welcomed with a smile. My daughter has always enjoyed her time at this nursery and I have been
very impressed by the level effort that is given to the quality of the activities and interaction this is provided. Most impressed.

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Review from Natalie M (Mother of Child) published on 2 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery and amazing staff. Cannot fault this place, our son loves coming to nursery here. The staff are always so friendly and welcoming, the room is always spotlessly clean and the food always smells incredible! Our son has settled in really well and has made a great connection with a certain
staff member which is lovely. We love the fact it is such a small and family like nursery as it seems to make all of the children so much happier and feel at home. I wish there was a little more outdoor space as our boy loves the outdoors but space can't be helped.

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Current Review Score: 8.9 (8.931)

Overview of Review Score

The Review Score of 8.9 (8.931) out of 10 for Tops Day Nurseries: Copnor Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.717 for Tops Day Nurseries: Copnor Nursery is calculated as follows: ( (44 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.717

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.214 Points relating to the number of positive Reviews for Tops Day Nurseries: Copnor Nursery is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 number of registered child places is 7. 5 Positive Reviews ÷ 7 = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Jennifer

Jennifer Gibbs

Job Title: Nursery Manager

Joined: 2008

1. Qualifications: Level three childcare and education & Level five leadership and management


2. Experience: 32 Years


3. Hobbies/interests: Music, Reading, Cooking, Hospitality, Holidays and Walking my dog.


4. Fun fact: I have a habit of speaking “in the song”, a sing-song voice, and children will often imitate me in play.


Frequently Asked Questions about Tops Day Nurseries: Copnor Nursery

What is the Age Range of Children that Tops Day Nurseries: Copnor Nursery accepts?

Tops Day Nurseries: Copnor Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Tops Day Nurseries: Copnor Nursery Open?

Tops Day Nurseries: Copnor Nursery is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Tops Day Nurseries: Copnor Nursery have capacity for?

Tops Day Nurseries: Copnor Nursery has capacity for a total of 35 Children.

How far is Tops Day Nurseries: Copnor Nursery to the centre of Portsmouth?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Tops Day Nurseries: Copnor Nursery to verify any information. View our terms and conditions. Tops Day Nurseries: Copnor Nursery has a Platinum Service – more info.