Tops Day Nurseries: Portsmouth Nursery

Queen Alexandra Hospital, Southwick Hill Road, Cosham, Portsmouth PO6 3LY
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9.1 69 Reviews
  • Tops Day Nurseries: Portsmouth Nursery, Portsmouth
In April 2015, Tops Day Nursery in Portsmouth proudly achieved an 'Outstanding' rating from Ofsted. The nursery is a dedicated childcare facility staffed by a team of highly qualified professionals.

As a part of a wider group leading in eco-sustainable childcare and education across the UK, the nursery prioritises environmental consciousness, integrating the principles of reducing, reusing and recycling into the daily routines of both children and staff. The nursery also offers unparalleled flexibility, allowing parents to book childcare in precise 15-minute intervals, ensuring they only pay for the time they need.

Furthermore, the state-of-the-art facility is fully equipped to provide a comprehensive early years learning program that caters to various age groups, effectively preparing children for the challenges of full-time education. They are committed to maintaining a no-added sugar menu, ensuring children receive a nutritious and healthy diet.

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Care Provided by Tops Day Nurseries: Portsmouth Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Rebecca Rogers (Interim Nursery Manager)
  • Number of Childcare Staff
  • 59
  • Total Places for Children
  • 115
  • Age Range
    • from 0 years 3 months
    • to 4 years 11 months
  • Opening Times
  • Monday 06:00-20:00
    Tuesday 06:00-20:00
    Wednesday 06:00-20:00
    Thursday 06:00-20:00
    Friday 06:00-20:00
  • When Closed
  • Christmas, Boxing Day & New Year

Tops Day Nurseries: Portsmouth Nursery Reviews (69)

Total of 69, showing 41-60
9.1

Tops Day Nurseries: Portsmouth Nursery has a Review Score of 9.1 (9.103) out of 10, based on 12 reviews in the last 2 years. Over all time Tops Day Nurseries: Portsmouth Nursery has 69 reviews.

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Date Published

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Review from Helen F (Mother of Child) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always happy and are always discreet if they need to talk to you about any concerns they may have. The app makes keeping informed of my child's day and development really easy. Absolutely love that pictures can be uploaded to the app, so I can see how she's developing instead of just reading
it.

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Review from Matthew L (Father of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They are extremely accommodating and made our first experience of a nursery very smooth and hassle-free. Outstanding service and early years provision.

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Review from Lauren P (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I love the flexibility of the hours at nursery and how stimulated my daughter is. It's great that the office is easy to contact and happy to help. They are also very responsive to messages.
The garden is great as it allows open access which my daughter loves.


The only thing I can suggest to help

new parents is a written guide on how to access the EYLog. I had to ask a member of staff a few weeks in to my daughter starting about login details as they hadn't arrived.
It would be nice to be introduced to the staff or given a letter/email of who is in each room as I never really know who works in the room. Perhaps a little space of who the child's keyworker is, as again I didn't know until my daughter had been attending a few weeks who her key worker is.


All in all, I really love the atmosphere in the nursery and we feel really at ease with leaving her here.


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Review from Sarah R (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very apprehensive about my return to work and about putting my son into nursery. From the moment I initially looked around Tops with the manager, both I and my husband were instantly put at ease and fell in love with the place.
From the personable nature of all the staff and the extra little
things they do it has reassured me that my son is being well looked after in the company of passionate and hard working individuals. I feel at total ease dropping him off now and look forward to hearing about his daily developments and chatting with the friendly caring staff at the end of his day there.
I cannot thank everyone enough for making this return to work transition just that bit easier.
I would highly recommend you to anyone.
Thanks again and keep up the hard work

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Review from Debbie N (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff at the nursery are very friendly, approachable and accommodating to my needs being a shift worker and irregular hours.
My daughter has struggled to settle throughout nursery, and changing rooms, but they have always gone out their way to comfort her and settle her.

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Review from Lily K (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I knew Tops Portsmouth would be the nursery for my daughter, many colleagues recommended the nursery to me before I returned to work. All staff are very welcoming and remember my daughters name even if they do not have her in their class. The menu is fantastic and meets all dietary requirements.


The

communication from the nursery is fantastic and I love the app that is used which helps so much with seeing your little one's development and how their day has been.


I’m very happy with the nursery, my daughter really enjoys going and her contentment within the nursery is all that I need for assurance that the nursery is second to none when it comes to caring for my daughter.


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Review from Michelle G (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to Tps since she was 9 months old and she has always been happy and well cared for, she has had huge problems with tonsillitis which the staff have always administered her medicine without problem, she learns new things every time she goes and has lots of friends, the staff
are great and I never feel worried about leaving her.

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Review from Natalie (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My child has come to really enjoy attending Tops. He was helped to settle in well by the teachers in the room, they ask a lot of questions about routine and do their best to adhere to my child's needs. He has lots of fun and experiences and shows a clear happiness with the staff around him and the room
he is learning in. Preschool 1 do a very good job taking care of my child and we are both very grateful.

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Review from Charlotte R (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been to other nurseries but this one she is excellent in. Her behaviour has improved and she now has lots of friends and we both love the staff.

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Review from Lucy A (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I only have good things to say about Tops Portsmouth. From the first visit to current day, the staff have shown care and attention to myself and my family. My son has come on leaps and bounds since starting at Tops, can't recommend enough.

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Review from Beth (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery environment and staff, confident that my son always gets the best care possible. Shift booking option with extended hours great for parents who don’t have a regular 9-5 job.

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Review from Simone C (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children have attended this setting, my little girl is currently still attending, she loves going and is always smiling when I collect, the staff are amazing at what they do and I couldn't fault the care they have and still continue to give my children.

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Review from Nazmin A (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my children went to this nursery from a young age.. they have been outstanding in all aspects.. caring, nurturing, promoting children to develop.. hats off to them.

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Review from Gemma C (Mother of Child) published on 23 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 2-year-old boy absolutely loves Tops Day Nursery - Portsmouth! He is always learning new things and enjoying playing with the other children! It is also really nice when I receive pictures and written updates on eyLog to show how well he is developing. Keep up the good work!

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Review from Liz M (Mother of Child) published on 23 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Having initially sent my son to a childminder, I was hesitant of sending him to a nursery setting however, I have been very pleased with how he has progressed and the service provided. I did have a few niggles but the nursery manager couldn't have been more helpful and worked through the issues I had
with me. I have received an excellent service from both the key workers and office staff. I would have no hesitation in recommending the nursery.

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Review from Lisa M (Mother of Child) published on 22 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one has been coming to the nursery for just over two yrs and myself and my child think it's a great environment. Very sad that she will be leaving in a few weeks to go to school.
All staff are friendly, helpful and caring.
My child loves all her teachers and has told me she will miss them.
I
have recommended this nursery to a few people as I think they go above and beyond to make my child's stay a really enjoyable one.

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Review from Billy E (Father of Child) published on 31 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall a very pleasant nursery. Staff are extremely proud of their work and the evidence of their own high standards is clear. Keyworker system is very good. Food policy is somewhat strange, with no major research or evidence. Eating policies are placed upon parents with little warning and no advisory
notice. Healthy eating is a must but done in the correct manner. Hot meals/hot menu should be more subsided in order to allow/promote healthy eating to parents.

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Review from Steph P (Mother of Child) published on 27 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love the friendly atmosphere that Tops has created, the staff are always so friendly and keen to help. I am a mum of two boys, both are in different rooms and they both are thriving since starting at this nursery. The boys love all of the staff from the room staff, the kitchen and office girls. Seeing
their faces light up when I take them in and go to collect them is a great feeling. I know my boys would recommend this nursery as it often takes me a good 20 minutes to get the boys to stop playing and get ready to go home!!! Keep up the amazing work, I'm so proud of what my boys are achieving daily and I owe you all a thank you for being part of their support network.

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Review from Lindsay H (Mother of Child) published on 10 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using this nursery for just over 2 years. I could not think of a better more friendly welcoming atmosphere for my child to be surrounded by. I always feel I have a close relationship with all the staff looking after my child. My child always comes out of nursery with a smile on her face
telling me all about her day, I know she feels like she's at home when she is there.

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Review from Danielle F (Mother of Child) published on 10 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my children go to Tops Day Nursery and love it! They always come home and talk about all the things they have been doing throughout the day. Staff are all friendly and helpful especially in preschool 1! My little girl took a long time to settle into nursery and the staff were very helpful and
considerate. Would highly recommend this nursery!!

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Current Review Score: 9.1 (9.103)

Overview of Review Score

The Review Score of 9.1 (9.103) out of 10 for Tops Day Nurseries: Portsmouth Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.625 for Tops Day Nurseries: Portsmouth Nursery is calculated as follows: ( (116 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) + (6 Poors x 2) + (4 Very Poors x 1) ) ÷ 144 Ratings = 4.625

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.478 Points relating to the number of positive Reviews for Tops Day Nurseries: Portsmouth Nursery is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 115 number of registered child places is 23. 11 Positive Reviews ÷ 23 = 0.478

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Rebecca

Rebecca Rogers

Job Title: Interim Nursery Manager

Joined: 2014

Interim Nursery Manager


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