Play Away Day Nursery - Totton

43 High Street, Totton, Southampton SO40 9HL
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9.9 36 Reviews
Play Away Day Nursery in Totton, rated Good by Ofsted (September 2019), provides reliable day care for children from 3 months to 5 years old. The nursery's location and public transport links make it a great choice for busy families.

Inside the nursery there are dedicated spaces for children of different ages, allowing the team to give each child the care and attention they need. The team also spend time getting to know every child so that they can cater activities and opportunities to suit them and the things they like. They like to work closely with parents too, ensuring that they have all the knowledge they need to continue providing the best care possible for each child.

The nursery also has a great outdoor area which each room has access to. Outside play is encouraged year round, helping children to develop a love for the outdoors from an early age.

Play Away Day Nursery is equipped with security features, including fingerprint identification to enter the building, giving families peace of mind that children are safe during their time at the nursery.
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Care Provided by Play Away Day Nursery - Totton

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Angela Soto (Manager)
  • Number of Childcare Staff
  • 22
  • Total Places for Children
  • 122
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Play Away Day Nursery - Totton Reviews (36)

Total of 36, showing 21-36
9.9

Play Away Day Nursery - Totton has a Review Score of 9.9 (9.917) out of 10, based on 31 reviews in the last 2 years. Over all time Play Away Day Nursery - Totton has 36 reviews.

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Review from Charlotte S (Mother of Child) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 19-month-old loves Play Away, and our daughter who's now at school attended from age 1. Both experiences so far have been nothing but positive.
The staff in every room are so friendly, kind, and caring. The management are equally so, always so responsive and helpful. The chef is wonderful. It really
feels as though the staff genuinely care about the whole family. I would thoroughly recommend this nursery to anyone.

Reply from Sidonega Subashan, Senior Marketing Executive at Play Away Day Nursery - Totton

Thank you for your lovely review! We are delighted to know that both of your kids have had such positive experiences at Play Away.


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Review from Carly C (Mother of Child) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been coming to Play Away for 18 months now and he loves it! The staff are brilliant and are so interactive with him.
My child feels safe and secure which means I can go to work knowing he's happy.

Reply from Sid, Senior Marketing Executive at Play Away Day Nursery - Totton

Thank you for your lovely review! We are delighted to hear that your son loves coming to Play Away and that he feels safe and secure in our care.


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Review from Chelsea H (Mother of Child) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been coming to Play Away since he was one. Since this time, he has absolutely thrived with the support of the staff here. They really get to know each of the children to understand exactly what they enjoy doing. Our son loves coming to Play Away and always tells us how much fun he's had.
As parents of a son with allergies - we know he is always looked after, and having a chef onsite makes sure he always has yummy food!

Reply from Sid, Senior Marketing Executive at Play Away Day Nursery - Totton

Thank you for your lovely review! We are delighted to hear that your son has thrived at Play Away and enjoys his time here.


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Review from D T (Father of Child) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff my children come to this nursery and always have good fun.

Reply from Sid, Senior Marketing Executive at Play Away Day Nursery - Totton

Thank you for your lovely review! We're delighted to hear that your children have good fun at the nursery and that you find the staff very friendly.


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Review from Jo S (Mother of Child) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not have asked for a better nursery. My child has attended Play Away since the age of one. Throughout this time, we have been delighted with the care and attention she has received. All of her key workers have put a huge amount of time and energy into her development. She has absolutely loved
her time at Play Away; she always talks about all the fun activities, time playing in the garden and storytelling at group time. As parents, we have always been impressed by the staff's knowledge and professional manner. The facilities and outdoor space are fantastic, and the care that she has received cannot be faulted. Thank you, Play Awat, for being such an important part of her first years.

Reply from Sid, Senior Marketing Executive at Play Away Day Nursery - Totton

Thank you so much for your wonderful review! We are delighted to have been a part of your child's early years and to have provided her with care, attention, and engaging activities. It's lovely to hear that she has loved her time at Play Away and that you've been impressed with our staff's professionalism and the facilities.


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Review from Sarah H (Mother of Child) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been coming here since babies and made his way to paddingtons. He has had a few medical problems that have supported him all the way, including having hearing aids. He's been happy to attend every time.

Reply from Sid, Senior Marketing Executive at Play Away Day Nursery - Totton

Thank you for your lovely review! We're pleased to hear that your son has been attending the nursery since he was a baby and has received the necessary support, especially regarding his medical needs and hearing aids.


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Review from S E (Mother of Child) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not rate this nursery enough. My son has quite complex needs and the staff have gone above and beyond for him. They have been vital in his development and not only supported him but also me.

Reply from Sid, Senior Marketing Executive at Play Away Day Nursery - Totton

Thank you so much for lovely review! We're delighted to hear that the nursery has been such a positive and supportive place for your son, especially with his complex needs.


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Review from R K (Mother of Child) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at this nursery for four years and he has loved every minute of it. The staff are amazing and the children are always excited for their day!

Reply from Sid, Senior Marketing Executive at Play Away Day Nursery - Totton

Thank you for your lovely review! We are delighted to hear that your son has enjoyed his four years at the nursery and that the staff have made it a wonderful experience for him.


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Review from E H (Mother of Child) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has had a lovely time and journey at Play Always. I know when I drop him off that he is always in safe hands and he is well looked after. He loves the food at Play Always!
Thank you for an outstanding service and my child will miss coming to nursery.

Reply from Sid, Senior Marketing Executive at Play Away Day Nursery - Totton

Thank you so much for your wonderful review! We are delighted to hear that your child had a wonderful journey at Play Always and that you feel confident knowing he's in safe hands. We'll miss having him at nursery too, and we wish him all the best in his future adventures!


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Review from Roz H (Mother of Child) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We absolutely loved this nursery.
We moved house when our eldest was 2. She was already settled in a small setting where we used to live and were a little nervous about her being in a bigger nursery. But we had no reason to be. We continued to be amazed at the capacity all of the staff had in remembering
both our kid's names. Even if they weren't in the same room as them and they both happily went off to nursery each morning that they were in.
The food was amazing! The kids tried things they'd never tried at home and loved it. And we even asked for a couple of the recipes which their amazing chef provided us with.
Our eldest has just started school. She seems to know most of her phonics already, can count to 39, and can even teach us the names of some Spanish colours (we didn't teach her any of this).
We were really sad to leave. From the bottom of our hearts, thank you all so, so much.

Reply from Natalie Hunt, Head of Marketing at Play Away Day Nursery - Totton

Thank you so much for your lovely review. We are thrilled to hear that the transition to Play Away Day Nursery - Totton was a positive one and that you had a wonderful experience during your children's time here. We wish them all the best with their next adventure in their education journey.


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Review from Sarah W (Mother of Child) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

100% recommended! Trusting, caring and fun!
Both my children attended Play Away Day Nursery. My youngest has just left for her summer adventure before school.
I cannot recommend this nursery enough - over the 5 years I have used them, they have always been there for my children. I never had to worry
as a parent that my children were being left - they always felt like Playaway was a family home. They loved the staff and the friends they made.
My son has severe allergies and I knew that the food made was carefully made for him. They always made sure he never missed out and tried new recipes to include him in things like making egg-free pancakes!
During the dreaded COVID and when other family childcare became a strain they always supported with flexibility and understanding.
I am really sad to say goodbye - but am truly grateful that I chose them with my most trusted possessions!
Thank you for all.

Reply from Sid, Senior Marketing Executive at Play Away Day Nursery - Totton

Thank you for this wonderful review! It is lovely to hear that they felt at home, loved their time here, and that we could accommodate your son's allergies with care and creativity. We wish your youngest the best on her summer adventure before school!


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Review from Fiona H (Mother of Child) published on 28 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children have or do attend Play Aways in Totton and I seriously couldn't fault it. The staff are all so caring and friendly. Always looking for new activities to entertain the children and keep learning fresh/fun. My children genuinely love going there and they have had a huge impact in their
confidence and growth. I would highly recommend it.

Reply from Harjit, Digital Marketing Executive at Play Away Day Nursery - Totton

Thank you for the review and saying the staff are caring and friendly. Great to see your children love our nursery.


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Review from A H (Grandmother of Child) published on 28 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The experience that I have had at the nursery has been amazing all the staff have been welcoming and very caring and my grandson has come on in leaps and bounds since being there. The feedback that the staff give is very good, with pictures and videos which is wonderful.

Reply from Harjit, Digital Marketing Executive at Play Away Day Nursery - Totton

Thank you for the review and we are happy your experience with the nursery has been amazing.


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Review from Lucy C (Mother of Child) published on 25 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have so many wonderful things to say about the team at Play Away it is difficult to put it all in writing. Every single member of staff is beyond brilliant with my son, as they were with my daughter who attended before him. The Manager and Chef are an absolute dream team, knowing each child individually
and showing so much care in everything they do. My son has severe allergies and they have not only supported him with his journey with food at nursery but have eased my anxieties on a number of occasions, going above and beyond to care for him. The play staff are also absolutely phenomenal, knowing him uniquely, genuinely caring and helping him thrive every day. My husband and I will be incredibly sad to say goodbye to everyone at Play Away as they have exceeded every expectation I could ever have asked for from a nursery.
They are all truly amazing and I cannot thank them enough for how they have cared for both of my children.

Reply from Harjit, Digital Marketing Executive at Play Away Day Nursery - Totton

Thank you for the review and for saying the staff are brilliant!


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Review from Anna J (Mother of Child) published on 25 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been in Play Away full-time for the last 3 1/5 years and it has been the very best experience. The staff are very supportive and always adapt to my child's needs without being too submissive. My daughter has a strong personality and the staff are fantastic at encouraging her uniqueness
and building on her confidence. She has learnt so much with day-to-day play as well as dedicated learning based on important events like Black History Month and why we wear poppies in November. Thanks to Play Away I have no concerns when she joins school next year. The food is also varied and cooked fresh on site. My daughter can be fussy and they have taught her to at least try new foods. I honestly couldn't recommend Play Away enough. Thank you!

Reply from Harjit, Digital Marketing Executive at Play Away Day Nursery - Totton

Thank you for the review and lovely to hear your daughter is being encouraged to explore and develop her interests.


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Review from W B (Mother of Child) published on 24 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one has a fantastic time here, always comes home happy and has brought lots of little artworks home. Owl babies are lovely and are really good with the children and always welcome them with a smile in the mornings. They are very friendly and understanding of all and any issues. Thank you.

Reply from Harjit, Digital Marketing Executive at Play Away Day Nursery - Totton

Thank you for the review and great to see your child is having a fantastic time at nursery.


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Current Review Score: 9.9 (9.917)

Overview of Review Score

The Review Score of 9.9 (9.917) out of 10 for Play Away Day Nursery - Totton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Play Away Day Nursery - Totton is calculated as follows: ( (342 Excellents x 5) + (29 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 372 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Play Away Day Nursery - Totton is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 122 number of registered child places is 24.4, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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