Play Away Day Nursery - Southampton City
Anderson Road, St Marys,
Southampton
SO14 5FE
Offer full day and half day sessions. Half day sessions priced at £43.30
Car park available.
Play Away Day Nursery - Southampton City has a Review Score of 9.8 (9.755) out of 10, based on 79 reviews in the last 2 years. Over all time Play Away Day Nursery - Southampton City has 82 reviews.
Review from C P (Father of Child) published on 17 March 2025
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your kind words! We're delighted to hear that your child has been enjoying their time with us for the past three years. It's truly wonderful to see them grow and thrive in our nursery.
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Review from K O (Mother of Child) published on 14 March 2025
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5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you for your kind words! We're so happy to hear that your son is enjoying his time at the nursery and becoming more confident with his English. It's great to know that you feel supported by our team.
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Review from G T (Mother of Child) published on 14 March 2025
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you for your lovely feedback! We're so happy to hear that your child enjoys the variety of activities we offer and has built such strong connections with the team and friends. It's wonderful to know she loves everything from yoga to outdoor play.
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Review from A B (Mother of Child) published on 13 March 2025
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Overall Experience
4.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your kind words and loyalty over the years! We're thrilled to have been able to support your family and accommodate your needs whenever possible.
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Review from K R (Mother of Child) published on 13 March 2025
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Overall Experience
4.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you for your wonderful feedback! We're so happy to have been part of your daughter's journey and to see her grow with the support of our amazing team.
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Review from R M (Mother of Child) published on 13 March 2025
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5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your kind words and continued trust in us! We're thrilled to hear that both of your children had such positive experiences at the nursery, and it's great to know that the consistency of having the same key worker was beneficial for them.
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Review from D M (Father of Child) published on 13 March 2025
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you for your kind words! We're so happy to hear that your children love it here and that you're receiving great feedback from our team.
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Review from S G (Mother of Child) published on 13 March 2025
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Overall Experience
4.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you for your kind words! We're so pleased to hear that your daughter is receiving the support she needs during her toilet training transition and that her speech is improving.
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Review from M k (Mother of Child) published on 13 March 2025
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you for sharing your experience! We understand how tough those first few weeks of separation can be, and we're so happy to hear that our caring team helped your little one feel safe and loved. It's wonderful to know she now enjoys her days at nursery and has even made a friend!
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Review from Y I (Mother of Child) published on 13 March 2025
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you for your wonderful feedback! It's amazing to hear how much your daughter enjoys her time at nursery, especially the musical sessions! We love seeing children happy, engaged, and excited to share their experiences at home.
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Review from K K (Mother of Child) published on 13 March 2025
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5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you for your kind words! We're so glad to hear that you're happy with the care and communication at our nursery.
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Review from A S (Father of Child) published on 13 March 2025
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Overall Experience
4.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you for your lovely feedback! We're so happy to hear about your child's progress in confidence and communication. It's wonderful that our team's personal touch and dedication have made such a positive impact.
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Review from M S (Mother of Child) published on 13 March 2025
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you for your kind words! Its wonderful to hear that your child is happy at Play Away Nursery. Our team is dedicated to providing the best care and support, and were so glad you feel confident in our service.
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Review from Y H (Father of Child) published on 13 March 2025
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your heartfelt review! We're thrilled to hear how much your children are progressing and that you're satisfied with the care and learning they're receiving.
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Review from F K (Mother of Child) published on 13 March 2025
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Overall Experience
4.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your kind words! It's wonderful to hear that your daughter is thriving and enjoying her time at Play Away Nursery. We're passionate about helping children learn and grow, and your support means the world to us.
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Review from T T (Father of Child) published on 13 March 2025
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you for your kind words and recommendation! We're so happy to hear that you're pleased with our service and teaching.
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Review from Fiori K (Mother of Child) published on 11 March 2025
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your wonderful feedback! We're delighted to hear that you're happy with your children's progress and their experience at Play Away. Our team is dedicated to creating a nurturing and supportive environment, and it's heart warming to know that it's making a difference.
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Review from H B (Mother of Child) published on 4 March 2025
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Overall Experience
5.0 out of 5
Reply from Gemma Craig, PLT Manager at Play Away Day Nursery - Southampton City
Thank you for your kind words! We're so glad to hear that you feel supported by our team and that you're happy with the care your child is receiving. We understand your concerns about speech development and will continue to monitor and support your child's progress. Please don't hesitate to reach out if you have any further questions or need additional assistance.
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Review from M S (Mother of Child) published on 28 February 2025
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5.0 out of 5
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Review from R G (Mother of Child) published on 10 February 2025
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your kind words! We're so glad to hear that both of your children are enjoying their time at the nursery and have built strong connections with our team. It's great to know that the activities are engaging and that the communication and handovers are helpful for you.
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The Review Score of 9.8 (9.755) out of 10 for Play Away Day Nursery - Southampton City is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 79 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 79 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.755 for Play Away Day Nursery - Southampton City is calculated as follows: ( (721 Excellents x 5) + (215 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 944 Ratings = 4.755
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Play Away Day Nursery - Southampton City is based on 79 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 102 number of registered child places is 20.4, which has been reached with 79 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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