Play Away Day Nursery - Southampton City
Anderson Road, St Marys,
Southampton
SO14 5FE
Offer full day and half day sessions. Half day sessions priced at £43.30
Car park available.
Play Away Day Nursery - Southampton City has a Review Score of 9.8 (9.755) out of 10, based on 79 reviews in the last 2 years. Over all time Play Away Day Nursery - Southampton City has 82 reviews.
Review from K D (Mother of Child) published on 7 February 2025
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you for your lovely feedback! It's heartwarming to hear how much your daughter loves attending Play Away Day Nursery and how she's formed such special bonds with the team. We're so glad that you feel confident and at ease, knowing she is safe, cared for, and truly valued as an individual.
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Review from A G (Father of Child) published on 7 February 2025
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5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your kind words! We're thrilled to hear that your daughter is happy, active, and thriving with us at Play Away Day Nursery. It's amazing to know that her learning and exploring abilities have grown so much since starting, this is exactly what we aim for.
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Review from K G (Mother of Child) published on 7 February 2025
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5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your kind words! We're so happy to hear that your daughter has always felt loved and comfortable at the nursery. The fact that she's always excited to come and remembers all the teachers shows how much of an impact the team has had on her and we're truly grateful for your trust in us.
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Review from W D (Mother of Child) published on 6 February 2025
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5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your wonderful feedback! It's truly heart warming to hear how much your son enjoys his time at Play Away Day Nursery. Our team is passionate about creating a safe, engaging, and nurturing environment, so knowing that he comes home with a big smile makes our day!
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Review from S M (Father of Child) published on 6 February 2025
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5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you for your kind words! We're so pleased to hear that you've had such a positive experience with our nursery since April 2023. Providing a safe and welcoming environment for the children is our top priority, and we're glad to know you feel fully satisfied with our services.
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Review from D B (Mother of Child) published on 6 February 2025
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your kind words! We're so happy to hear that your son enjoys coming to nursery and has developed so many wonderful skills since joining us at 9 months old. It's fantastic to know that he feels excited each day to come to nursery.
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Review from J K (Mother of Child) published on 6 February 2025
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5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your wonderful feedback! We're so happy to hear that your toddler settled in so smoothly and feels excited to come to nursery each day.
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Review from M A (Mother of Child) published on 9 January 2025
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you for your wonderful feedback! We are thrilled to hear how much your baby has grown in confidence and skills. It's our priority to provide a nurturing and supportive environment and we're glad to know we helped ease your initial concerns.
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Review from R S (Mother of Child) published on 25 October 2024
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your lovely feedback! We're so glad to hear that your daughter is thriving and enjoying the food and activities we provide. It's wonderful to know that our staff's consideration and attention to your child's specific needs have made such a positive impact.
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Review from Stacie B (Mother of Child) published on 24 October 2024
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5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your kind feedback! We're thrilled to hear that both your son and daughter have had such positive experiences with Play Away. It's wonderful to know that you've been happy with the care and support we've provided for your family.
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Review from M A (Mother of Child) published on 24 October 2024
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5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your kind words! We're so glad to hear that your child has made such positive progress in their social development and has built strong friendships. It's wonderful to know that they enjoy attending and feel well cared for by our team.
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Review from Kieran A (Father of Child) published on 24 October 2024
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5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your wonderful feedback! We're thrilled to hear about the progress your son has made with us. It's fantastic to know that you appreciate the energy and dedication of our staff, as well as the detailed handovers we provide.
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Review from H A (Mother of Child) published on 24 October 2024
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your kind words! We're thrilled to hear that your son has had such a positive experience during his first six months with us. It's wonderful to know that he enjoys his time here and that you feel comfortable and reassured when dropping him off.
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Review from C V (Father of Child) published on 24 October 2024
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your kind words! We're thrilled to hear that your daughter is growing socially and intellectually, and it's wonderful to know that she's thriving with us.
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Review from David H (Father of Child) published on 24 October 2024
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5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your wonderful feedback! We're so happy to hear that your child loves their time at Play Away and is having so much fun. It's our pleasure to make them feel welcome and happy, and we truly appreciate your kind words about our team.
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Review from Tania N (Mother of Child) published on 24 October 2024
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your thoughtful feedback! We're so glad you enjoyed our open day and appreciate your kind words about the nursery's organisation and cleanliness. It's wonderful to hear that you feel the staff are attentive to your child's needs. We're also pleased that the app has been helpful in keeping you informed with updates on nappies, food, naps, and photos.
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Review from Natasha A (Mother of Child) published on 23 October 2024
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Overall Experience
5.0 out of 5
Reply from Jennifer OShea, Customer Experience Team Leader at Play Away Day Nursery - Southampton City
Thank you so much for your wonderful feedback! We're so happy to hear that your daughter loves attending Play Away and has formed strong connections with the staff. It's fantastic that she gets excited to come each morning!
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Review from N S (Mother of Child) published on 3 October 2024
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5.0 out of 5
Reply from Sonny, Marketing at Play Away Day Nursery - Southampton City
Thank you for such a delightful review! We're thrilled that your daughter has had such a positive experience with us over the past two years. From potty training to boosting her confidence, it's been an absolute pleasure to support her journey. Our vibrant team loves inspiring little ones, and it's wonderful to hear how much she's gained from her time at Play Away. She's a star in the making, and we're so proud of her progress!
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Review from L R (Mother of Child) published on 17 September 2024
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5.0 out of 5
Reply from Sonny, Marketing at Play Away Day Nursery - Southampton City
Thank you for your glowing feedback! It's so lovely to hear how much your little one has flourished in just two months - it sounds like he's having the best time exploring the activities and enjoying the delicious meals. Trust and safety are everything to us, and knowing you feel confident in our care means so much. We're thrilled to have you with us and look forward to watching your child continue to grow and thrive.
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Review from S M (Grandmother of Child) published on 6 September 2024
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5.0 out of 5
Reply from Sonny, Marketing at Play Away Day Nursery - Southampton City
Thank you for such a heart-warming review! It's wonderful to hear how much your grandsons enjoy their time at Play Away - and we love that Grandad got involved in the Carnival of Colours! Winning prizes and a social media lesson? That's a day to remember! Our team takes great pride in creating fun-filled, family-inclusive events like this, and your kind words mean the world to us. We look forward to seeing your family at many more celebrations!
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The Review Score of 9.8 (9.755) out of 10 for Play Away Day Nursery - Southampton City is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 79 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 79 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.755 for Play Away Day Nursery - Southampton City is calculated as follows: ( (721 Excellents x 5) + (215 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 944 Ratings = 4.755
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Play Away Day Nursery - Southampton City is based on 79 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 102 number of registered child places is 20.4, which has been reached with 79 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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