River View Day Nursery (Hertford)

4 North Road, Hertford SG14 1LR
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9.9 110 Reviews
  • River View Day Nursery (Hertford), Hertford
Open since September 2013.

River View Day Nursery, Hertford, is a secure and homely childcare facility where the learning and care opportunities for each and every child are as extraordinary as the nursery team who provide them.

The setting is registered with Ofsted to welcome up to 95 children and employs a team of qualified professionals who can offer parents the high standards of service they deserve, as well as a learning programme up-to-date with the goals of the Early Years Learning Foundation.

The nursery teaches children to care about the world they live in and has achieved a Green Flag Eco Schools Award.

Mini Athletics is an extra-curricular activity that is held every Friday.

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Care Provided by River View Day Nursery (Hertford)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Natasha Boon (Manager)
  • Number of Childcare Staff
  • 45
  • Total Places for Children
  • 74
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Inset Days
  • Parking

  • Free parking is available onsite.


River View Day Nursery (Hertford) Reviews (110)

Total of 110, showing 41-60
9.9

River View Day Nursery (Hertford) has a Review Score of 9.9 (9.917) out of 10, based on 20 reviews in the last 2 years. Over all time River View Day Nursery (Hertford) has 110 reviews.

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Review from Jenny H (Mother of Child) published on 10 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with River View and have recommended it to others.

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Review from Toby P (Father of Child) published on 10 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both our children have been to River View. It is a brilliant nursery that I have recommended to others. The staff are fantastic, and our children have loved attending River View.

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Review from T H (Father of Child) published on 24 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

River View Day Nursery (Hertford) is a fantastic nursery, our daughter has settled in very quickly. She really enjoys playing with all the toys and resources. The staff are very helpful and welcoming, they spend a lot of individual time with our daughter which helps her development. The nursery has
brilliant facilities including an amazing garden which our daughter loves going in. The nursery uses an app that keeps me updated with photos throughout the day, as well as updates on our child's development. I highly recommend River View Day Nursery (Hertford) for anybody looking to send their child to a nursery.

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Review from N C (Mother of Child) published on 7 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves River View. She’s been there since she was ten months old and will soon turn eighteen months, and does five days a week.


I was very nervous about sending her at a relatively young age when she wasn’t very mobile or communicative, but the staff put me at ease from the

start. There are always activities for her to do, friends to play with and amazing food! She looks forward to going every day and she waves me off without a second look when I drop her off! The ladies who work in her room are absolutely fantastic, I trust them all completely to know what my daughter needs.


The garden is a big plus and the kids get out every day pretty much. I’ve not had one negative experience the whole time and feel so lucky to have chosen River View. I get lovely pictures sent to me throughout the day and details on her eating, sleeping etc when I collect her.


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Review from Crystal W (Mother of Child) published on 16 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no faults whatsoever with Riverview. Staff are very welcoming, informative, compassionate, caring, and go above and beyond for my child.
Every morning, we are greeted with a warm welcome like we are part of the Riverview family, like one big team.
My son loves his time and is always doing
different activities each day (which Is something that he wouldn't do at home).
The updates on the parent website are amazing. It's nice to see that staff update it regularly so you can see what your child has been up to. Very reassuring.
I'm always kept up to date with events and information by staff, and their communication skills are excellent.
There is a wide range of resources for him and other children to use that we wouldn't normally have at home, which is great for his development.
The food menu has a wide range of different options, and sometimes I wish I was staying for lunch!
I am very happy with everything and can't thank the team enough for what they do. Thank you Riverview.

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Review from R P (Mother of Child) published on 16 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Riverview is truly exceptional and we’ve had a fantastic experience for our baby and our 4 year old. Management couldn’t be more welcoming and thoughtful, staff in both rooms were outstanding and the facilities are great. Something else I really appreciated was the communication; I’ve always felt informed
and knowledgeable about what our children are doing and enjoying. Thank you River View

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Review from Becky S (Mother of Child) published on 27 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff provide exceptional care and the nursery provides a warm environment. Both my daughters love it there. The facilities and rooms, particularly the new preschool room, provide a fantastic space for children.

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Review from Marta S (Mother of Child) published on 27 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding nursery, with superb facilities and space both indoors and outdoor. No other of its kind in the area!
It's a very happy and safe environment, offering a wide range of activities and resources for the children.
After 2 children and 8 continuous years at River View, I have seen first-hand
the staff's dedication, care and commitment towards the children and how engaged they are with the kids, as well as with the support they provide. Management takes on board parent's feedback and suggestions, always with a friendly and flexible approach and has continuously invested in staff's development, which is clearly recognised. During the pandemic, communication and safeguarding were always paramount for River View. Management kept both staff and children safe and informed and supported parents throughout, both at nursery and also from home during lockdowns or for those unable to attend. I can't speak highly enough of this childcare setting. Hope they continue to thrive.

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Review from Charley C (Mother of Child) published on 13 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All 3 of my children have received exceptional care at River View.
The staff team are all child-centred and are dedicated to the happiness and enjoyment of the children.
The activities and curriculum on offer have enabled my children to thrive giving them such a solid foundation for life.

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Review from Jenny K (Mother of Child) published on 13 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my children attended River View from the age of 1 until they left to attend reception, with my youngest leaving this August. Both loved their time in the nursery, which is due to the exceptional staff who take the time to build strong bonds with all children in their care. The new separate preschool
building is excellent and there is always ample opportunity for the children to be out in the garden and enjoying the various outside spaces.

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Review from Anna M (Mother of Child) published on 13 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son enjoyed 3 wonderful years at River View with support, learning, play, cuddles, care and of course snack and food time! I would highly recommend River View for its facilities, staff and attitude towards caring and early years learning - and their garden is wonderful.
Thank you! My son is far
more prepared for his new transition to primary school because of River View and we will all miss it.

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Review from Celine C (Mother of Child) published on 13 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of River View and all of the incredible staff! Both of our children have now graduated from River View, and our experience throughout has been incredibly positive. The teachers are nurturing and loving. I always felt that the feedback given at pick-ups was relevant to our
children and their individual personalities. During the pandemic, the management team has been exceptional in their communication, supporting children and parents at every step of the way, always highly responsive and very warm and professional. The facilities are outstanding and the activities are rich and inspiring, particularly in the preschool room where imaginations can run free and kids can be kids! Both of our children are August babies and are the youngest in their now school classes. I can say that River View has prepared them both well, setting strong foundations for the school experience. This is an outstanding nursery, amazing and caring staff with a very engaging and supportive management team!

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Review from Kelly B (Mother of Child) published on 21 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our child was extremely shy around new faces when she was little and we have watched her grow in confidence since attending nursery. She is always happy when she leaves for the day and likes to share her memories of the day.

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Review from David C (Father of Child) published on 13 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We've had a great experience at River View. The management and communication to parents has been excellent - very responsive and professional, it is reassuring that the team behind the scenes is part of a well-run organisation. Our three-year-old daughter has really enjoyed her time here, lots of different
activities and outdoor play whenever possible. The nursery staff have all been positive and friendly, despite the unfortunate situation of having to deal with all of the Covid implications.

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Review from Kate R (Mother of Child) published on 20 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of River View and all of the staff. My daughter settled in so quickly and has absolutely loved being there. It was her first proper experience away from home and she grew in confidence so much and was always excited to be going. We went through some difficult family circumstances
while my daughter was at the nursery and I was overwhelmed at how kind and supportive the staff have been. I will always be grateful for the amazing start they have given my daughter.

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Review from Isobel P (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our child has been at River View Day Nursery (Hertford) for nearly two months now and is so happy there. It's lovely to see him go in confidently each day to his key worker and he always comes out with a smile on his face at the end of the day too. We're really happy we chose this nursery. I'm also
delighted to see they have a new chef starting which is great news. I would recommend the River View Day Nursery (Hertford) very confidently to others.

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Review from Susie J (Mother of Child) published on 8 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my son's previous nursery started having problems I knew I had to move him. I had heard very good reports about RV so I called them immediately. I was totally reassured by staff who immediately booked me in for a visit and penciled a start date for the beginning of January 2021. I soon had to move
that date to 'as soon as possible' as the previous nursery was no longer open and I was desperate to find the right environment for him. They immediately got to work on seeing what availability they had. I only had to wait 24 hours before I had confirmation he could start a couple of weeks from then. This level of professionalism, warmth, reassurance and quick-moving was an incredibly good sign that the things I'd heard about RV were all correct. My son was allocated the RV SENCO which was fantastic news as my son has the potential of developing differently to other children. I receive constant updates and reassurances that my son is happy and safe. I absolutely love River View.

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Review from Hayley M (Mother of Child) published on 27 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as she arrived at Riverview, we were instantly aware of how comfortable she was going to be there and were thrilled she got a space.
The nursery staff were hugely welcoming from our first visit and continue to make not only her but myself and my husband feel like part of the family.
Since
being at Riverview, we have noticed she has come on leaps and bounds and has developed not only her social skills but also her cognitive skills too.
It is so helpful and reassuring to have the daily updates through the parent portal and watch her progress as if we were in the room.
She looks forward to her days at nursery, and we couldn't be happier.

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Review from Conrad S (Father of Child) published on 17 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son loves attending River View.
The staff always go out of their way to make him feel welcome, safe and happy.
His development has come on leaps and bounds since starting.
We find the staff very professional and friendly.

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Review from Kelly B (Mother of Child) published on 17 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Communication is amazing. Any questions or concerns are answered immediately. Very professional yet still extremely friendly. All staff greet you with a smile on drop off and pick ups. The parent app has been a wonderful tool it really gives you a great insight to our sons day. We are completely over
joyed with our decision with river view.

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Current Review Score: 9.9 (9.917)

Overview of Review Score

The Review Score of 9.9 (9.917) out of 10 for River View Day Nursery (Hertford) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for River View Day Nursery (Hertford) is calculated as follows: ( (221 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 240 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for River View Day Nursery (Hertford) is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 number of registered child places is 14.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Natasha

Natasha Boon

Job Title: Nursery Manager

Joined: 2005

Natasha is the Manager of River View Day Nursery in Hertford and has a wealth of experience, having worked in the early years sector for 17 years. Natasha is Level 3 qualified in the Early Years. Natasha has been with Childbase Partnership for a total of 13 years.


What is your favourite feature of River View?
My favourite feature of our nursery is our garden. We have a lovely open space split into three sections for each age group and set out with those ages in mind. We have been growing our own fruits and vegetables in our allotment and it also invites bees and butterflies to our garden.


What are you most proud of about your team/nursery?
I am most proud of how welcoming our setting and team are. Every time we have visitors they always comment on how all of the team will say hello and welcome them into the nursery with a smile. This also means we have a lot of long-standing staff in our setting.


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