River View Day Nursery (Hertford)

4 North Road, Hertford SG14 1LR
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9.9 110 Reviews
  • River View Day Nursery (Hertford), Hertford
Open since September 2013.

River View Day Nursery, Hertford, is a secure and homely childcare facility where the learning and care opportunities for each and every child are as extraordinary as the nursery team who provide them.

The setting is registered with Ofsted to welcome up to 95 children and employs a team of qualified professionals who can offer parents the high standards of service they deserve, as well as a learning programme up-to-date with the goals of the Early Years Learning Foundation.

The nursery teaches children to care about the world they live in and has achieved a Green Flag Eco Schools Award.

Mini Athletics is an extra-curricular activity that is held every Friday.

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Care Provided by River View Day Nursery (Hertford)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Natasha Boon (Manager)
  • Number of Childcare Staff
  • 45
  • Total Places for Children
  • 74
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Inset Days
  • Parking

  • Free parking is available onsite.


River View Day Nursery (Hertford) Reviews (110)

Total of 110, showing 81-100
9.9

River View Day Nursery (Hertford) has a Review Score of 9.9 (9.917) out of 10, based on 20 reviews in the last 2 years. Over all time River View Day Nursery (Hertford) has 110 reviews.

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Review from Elizabeth K (Mother of Child) published on 17 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended River View nursery for the past two years, she is now almost three years old. My son attended before her. I continue to be impressed everyday by the care, diligence and enthusiasm of the staff. They make the nursery a truly fun and exciting place whilst I feel 100% reassured
she is in excellent care. The children get to enjoy fun, often 'messy play' that we don't always get to do at home. They have an abundance of toys to play with. Just don't expect to take a clean child home, my little girl loves the 'mud' kitchen! Every day my little girl is happy to go to the nursery and she tells me at the end of the day which friends she has been playing with, including children and staff. The staff are so kind and friendly that they still make a fuss of my older child who previously attended the nursery. The standard of food prepared and the menu is outstanding!! As well as nutritious and varied. Both my children have always eaten very well at nursery.
I would highly recommend River View nursery to anyone!

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Review from Matthew R (Father of Child) published on 21 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended from age two. It is fantastic. Lovely building with a great garden. The staff are absolutely first rate. My son loves going and I am certain that they have helped him grow in every way. Highly recommended.

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Review from Sara B (Mother of Child) published on 27 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

River View is outstanding. Staff are extremely professional and helpful and the facilities educational opportunities are excellent. Our son has been very happy there.

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Review from Steve W (Father of Child) published on 23 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my children attended River View and both thoroughly enjoyed going. The standard of care and the attention given to the needs of the child are excellent and both my kids left River View confident and ready for the challenges of school. The staff are all friendly, helpful and were always happy
to discuss any queries or concerns, whenever we had them.
The children were always encouraged to be kind, creative and collaborative but also allowed the freedom to learn in their own way at their own pace.
The children are fed healthy, balanced meals, although some dishes can be challenging for younger, perhaps slightly fussier eaters. There is a concerted effort made to promote healthy eating, which is to be applauded but does seem counter-productive if a child comes home hungry.
Overall though, I couldn't recommend River View highly enough. While I don't have any other nursery to compare it to, if this is the benchmark then I imagine it would be tough to beat.

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Review from Natasha H (Mother of Child) published on 8 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have two boys at the nursery and have found the care to be nothing but excellent. The staff are very caring and nothing seems too much for them. Any concerns we have had have been dealt with immediately and very positively. The facilities are great, particularly the garden! Both boys are such good
eaters which is definitely down to the variety and quality of the food served. They are always doing such fun and varied activities and the individuality of each child is really catered for. Both boys are thriving at River View. Our youngest dives into the arms of his key worker each morning and barely looks back when we leave him!


Overall, we couldn't be more pleased.


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Review from Sally T (Mother of Child) published on 4 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our two-year-old son has flourished at River View and is clearly incredibly happy there. His key worker and other staff have really taken the time to get to know and understand him and he has forged excellent relationships with them, as well as with the other children.
The staff set sensible boundaries
without discouraging the children from expressing themselves. He gets to enjoy such a great variety of activities and we're confident that he is stimulated and making great progress as a result. I find all of the staff at River View to be really friendly and honest, which is something we really value.
I miss my son so much when I'm not with him, so it makes me feel much better to know that he is in a setting where he is well loved, cared for and encouraged to be himself.

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Review from Claire T (Mother of Child) published on 9 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at River View Day Nursery (Hertford) have been absolutely fantastic with my daughter since she started with them.
I found it hard leaving my daughter at first but the staff were so understanding and never got annoyed if I rang throughout the day to see how she was!
My daughter fell
into a better routine and even ate better after being at the nursery!
I couldn’t find one bad thing about the nursery or anyone that works there! It’s fantastic!

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Review from D P (Mother of Child) published on 6 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I'm happy with the nursery and both my children seem happy and they enjoy being there. The only concern I have is with regards to hygiene. There have been several occasions when both my kids come back home with their bottoms not very clean as if the person changing their nappy didn't do a thorough
job. They have consequently developed nappy rashes despite my notes to the management this issue kept repeating itself? (Possibly due to new staff).

Reply from Gen Pelger, Nursery Manager at River View Day Nursery (Hertford)

Thank you for your review, we are very pleased to read that your children enjoy their time at River View.
We intend to fully investigate your concerns regarding the occasions you have raised.
Please continue to discuss any concerns you have with the nursery as we expect to provide excellence at all times.


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Review from Katy (Mother of Child) published on 7 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since relocating to Hertford my son has absolutely loved being at River View - everyone genuinely cares about the children, he has learnt so much since being there. The best review would come from my son, who "loves school!"

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Review from Maresa M (Mother of Child) published on 23 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since joining, my son has come on leaps and bounds, his vocabulary has increased, he is becoming more independent. The staff at River View are always pleasant and happy to help you if you ever have a query. He enjoys going to nursery and knows most of the staff by name, he talks about the things he
does. I love that the nursery gives out books to read and encourage them to draw a picture relating to the book.The outdoor space is the thing that sets it above from the other nurseries in Hertford, the children are encouraged to go outside to play and explore outside, learning about nature. The nursery makes learning fun for the children and encourages them to do things themselves and to become independent, the weekly newsletters are great as you can see what your child will be focusing on the week ahead, which in turn helps at home when spending time with your child. It can focus you on what to talk about / do with your child. I would highly recommend the Nursery to any prospective parents.

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Review from Russell G (Father of Child) published on 26 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our child is extremely happy and settled at River View Day Nursery. The staff are friendly, welcoming and kind and our child has grown close relationships with them. We feel extremely happy that she is in a safe and caring place.
Our child has come on leaps and bounds since joining the nursery and
we've seen her grow in confidence and has really come out of her shell.


Thank you, River View staff! We'd highly recommend!!!


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Review from C L T (Mother of Child) published on 10 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think River View Nursery is great and would happily recommend it. The staff are friendly, approachable and amazing with the kids. They were invaluable in helping my son to settle in when he first started and generally in putting my mind at rest as a new mum. I love the fact that they provide daily
updates for parents and photos so that I can see what my son has been doing whilst I am at work. The agenda for the week also allows me to continue the themes/stories/songs at home.


They are very accommodating with respect to specific requests/needs for the children as far as is possible, and timely in relation to responding to particular concerns. My son really enjoys his time there with the varied activities that they offer, as well as the outside space. I couldn't recommend it enough.


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Review from Kirsty (Mother of Child) published on 22 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and facilities at River View combine to make a wonderful environment for children as they grow and learn. The result is happy staff, happy parents and most importantly, happy children!

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Review from Sally D (Mother of Child) published on 31 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My child has been extremely happy here since joining 2 years ago. The staff are caring, kind and fun and she thoroughly enjoys her days here. She has made some great friends and always walks in happy and excited.

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Review from Sarah M (Mother of Child) published on 15 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had both of our children at River View Day nursery for a number of years now. We have found the environment provided to be extremely safe, friendly and supportive. I think the main thing is that they seem to genuinely care about your child (or in my case children), which is incredibly important.
They provide a range of wonderful activities for the children and both of my children thoroughly look forward to going in each day. They help to establish important routines and rules that make the children feel secure. They are also highly reliable, something which is of key importance if you need to juggle work and home. We will always look back with great fondness at the times our boys have had there.

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Review from Ellen W (Mother of Child) published on 4 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves going to nursery and that is the most important thing - she is happy. She is very fond of staff, who are all kind and look pleased to see her in the morning. She has learned so much since she started, especially through socialising with her friends. She loves playing in the garden
(which is beautiful) on bikes, in the sandpit, hide and seek. Staff tailor her learning to meet her needs. She skips in and skips out of Bumblebees each day happy and I couldn't ask for more than that.

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Review from Ashley L (Father of Child) published on 13 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son recently joined the nursery as his last one closed. Finding a suitable nursery is always the hardest part. However, since my son was given his place, the staff in bumblebees and the staff in the office, have been nothing but welcoming and flexible.


The staff at River View are very welcoming

and nothing ever seems an issue. For example, one of the ladies in my son's room spent a lot of time making him feel welcome and making sure he was interacting with the other children. With this in mind, I feel that the transition has been so smooth and one less thing for me to worry about.


The facilities available in the nursery are perfect. My son is such an outdoor bunny so the fact he has a free flow of their massive garden and outdoor space means he's always happy and never wants to leave when it's time to pick him up.


I'm really pleased with what I have witnessed with the nursery and feel that if, with the way the nursery is structured, all parents would have the same experience as mine.


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Review from Jane J (Mother of Child) published on 27 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just to put on record, we thoroughly enjoyed the nursery 'Fun Day' on Saturday 10th June. Every aspect of the day was excellent but the staff contribution has to be noted as outstanding. As a teacher myself, I realise what it means to work in the environment and culture of education and I wouldn't hesitate
to recommend the nursery. With special thanks to the key workers to my girls in the preschool.

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Review from Carla D (Mother of Child) published on 19 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my daughters currently attend Riverview day nursery, both of them started at 3 months old, one is now in pre school & due to start 'big school' in September, the other is now 17months old & due to start in ladybirds in September.
The staff at Riverview have always been friendly, attentive &
helpful. I believe the girls have definitely benefitted from being in this environment, I would recommend it to anyone.

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Review from Natalie R (Mother of Child) published on 25 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My baby was 11 months old when first arriving at the nursery. 5 months on and he has come on leaps and bounds with his social interactivity, learning and general development. The facilities are fantastic and the outdoor space is second to none which he loves. Staff are friendly and caring and I feel
more than happy to leave him in their capable hands. I would highly recommend this nursery.

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Current Review Score: 9.9 (9.917)

Overview of Review Score

The Review Score of 9.9 (9.917) out of 10 for River View Day Nursery (Hertford) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for River View Day Nursery (Hertford) is calculated as follows: ( (221 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 240 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for River View Day Nursery (Hertford) is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 number of registered child places is 14.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Natasha

Natasha Boon

Job Title: Nursery Manager

Joined: 2005

Natasha is the Manager of River View Day Nursery in Hertford and has a wealth of experience, having worked in the early years sector for 17 years. Natasha is Level 3 qualified in the Early Years. Natasha has been with Childbase Partnership for a total of 13 years.


What is your favourite feature of River View?
My favourite feature of our nursery is our garden. We have a lovely open space split into three sections for each age group and set out with those ages in mind. We have been growing our own fruits and vegetables in our allotment and it also invites bees and butterflies to our garden.


What are you most proud of about your team/nursery?
I am most proud of how welcoming our setting and team are. Every time we have visitors they always comment on how all of the team will say hello and welcome them into the nursery with a smile. This also means we have a lot of long-standing staff in our setting.


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