The House That Jack Built Nursery

Building Research Establishment, Bucknalls Lane, Watford WD25 9XX
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9.9 77 Reviews
  • The House That Jack Built Nursery, Watford
The House that Jack Built Nursery is located in Watford. Qualified and experienced staff provide care for children aged six months to five years.

The baby room focuses on sensory experience for very young children, with features such as a bubble wall, a soft play area and in the garden, a grass tunnel, a Wendy house and slides. There are regular sports and education sessions to help children develop mentally and physically. The toddler room builds on this with a bubble tube and an area dedicated to puzzles and construction. It also adds to the children’s sport and education sessions with additional weekly Spanish lessons. The pre-schoolers’ rooms have a garden and more educational resources to develop maths, literacy and social skills.

Parents are involved with their child’s care and invited to attend monthly parent meetings. Food is prepared onsite using fresh ingredients to provide nutritionally balanced meals. Parents can speak to staff about any dietary needs their child may have.

Care Provided by The House That Jack Built Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Philbec Nurseries Ltd
  • Person in charge
  • Phillippa Munns (Manager)
  • Number of Childcare Staff
  • 12
  • Total Places for Children
  • 42
  • Age Range
    • from 0 years 6 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas
  • Parking
  • The nursery has onsite parking and it has parent/carer drop off bays.


The House That Jack Built Nursery Reviews (77)

Total of 77, showing 41-60
9.9

The House That Jack Built Nursery has a Review Score of 9.9 (9.943) out of 10, based on 31 reviews in the last 2 years. Over all time The House That Jack Built Nursery has 77 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery, my daughter engaged with the staff very well, she never had issues going to nursery. She is happy and enjoys the time spent there. My daughter will start school this September and is well prepared for the next stage of her education. Our family truly appreciate all the support from
the nursery.

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Hi, that is really lovely to hear. Thank you so much. Many thanks. Phillippa.


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Overall Experience  Overall Experience 5.0 out of 5

The care and attention given to my son by all of the staff at The House that Jack Built is fantastic. They provide a nurturing environment that has helped my son thrive. High communication on daily development and activities really helps us to continue learning at home with key skills.

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Hi Harry
That's lovely and means a lot to us.
Many Thanks
Phillippa


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Overall Experience  Overall Experience 5.0 out of 5

The House That Jack Built is a welcoming and friendly nursery ran by an amazing team. With two kids, a house move and covid, we've experienced a few nurseries and this is by far the best. The team are so kind, caring and understanding and we trust them completely. Our daughter is always happy to go
to nursery and staff post regular updates during the day on the app. They put on lots of activities during the week and for special events, and they're always creative and look fun!

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Thank you Ting that is a lovely review and means a lot to us.
Many thanks
Phillippa


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Overall Experience  Overall Experience 5.0 out of 5

My son attended this nursery just before the second lockdown, naturally, his social development was vastly affected by the first lockdown, however, the nursery welcomed him and picked up on his needs. Excellent communication for us as deaf parents using the app messages system, updating us of his progress,
tailored to his specific development needs. Recently, supporting my son’s needs for target development. Referral to Speech and Language Therapist too. Whenever he’s upset, they always give him cuddles for comfort which is important for him and his needs. I can honestly say these staff are amazing, despite going through tough times last year and kept their level of care up to the highest standards. Policies are always being reviewed on a regular basis. Being a critical Keyworker myself, I have every confidence in leaving my son in their care.

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Hi Emma
That is lovely and means a lot to us.
Many thanks
Phillippa


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Overall Experience  Overall Experience 5.0 out of 5

We couldn’t ask for any more from this amazing team. We love sending our daughter to this nursery and she absolutely loves going there too. The team spend so much time planning activities that are fun for the little ones but also aimed at developing their skills. The staff are all friendly and welcoming
and go out of their way to make the little ones feel comfortable.

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Thank you Natalie, that means a lot to us.
Phillippa


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Overall Experience  Overall Experience 5.0 out of 5

We have two children at this nursery and they both love it there. As parents it is so important to feel they are cared for, well looked after and their developing personalities nurtured. This is exactly what they get from The House That Jack Built Nursery nursery. All the staff are enthusiastic, kind,
and connect so well with the children. The activities the children take part in are fun and interesting, and they always come home telling us stories of how much they have enjoyed their day. We are kept constantly updated throughout the day on what they are doing and are given good feedback on their development progress both through daily messages and also more detailed reports and consultations. Thanks for all you do for our children!

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Thank you - this lovely review means a lot to us. Kind regards, Phillippa.


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Overall Experience  Overall Experience 5.0 out of 5

We've been at this nursery for just over a year now and I can honestly say we have had a wonderful experience here! Our little one absolutely loves going to the nursery every day. The facilities and range of activities provided for the children are way beyond what we've experienced at other nurseries.
The progress we've seen our little one make over the past year has been brilliant and he loves showing us what he has learned every day. The communication between the staff and parents is great, we always know what our little one has done every day and what's going on generally at the nursery. Where we've had a couple of issues and raised them with management, they have responded quickly and comprehensively and followed through on what they say they'll due to address it, meaning we have confidence in them to safely care for our child. You can tell the staff genuinely care for the children and are ever so patient and kind. We highly recommend this nursery!

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Thank you, Linda, that's so lovely to read. Phillippa.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at the nursery are really engaging with all their needs - my son has a huge imagination and they always play along. The set-up and outdoor play areas are constantly updating and rotating toys and additional classes that the kids love. One of the most recent ones is yoga, this has really helped
calm my son down and helped him learn to breath and take his time. They also take time to help you when things don’t go quite right, as kids act out and when big changes like moving home happens, they help and work with them to reassure worries so that they get a consistent home/nursery approach which makes all the difference.

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Thank you Emma for your lovely review. Phillippa.


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Overall Experience  Overall Experience 5.0 out of 5

What a lovely place for our daughter to spend her days at nursery. The staff are so committed to doing their best for the children, the leadership are really understanding of the things that matter for parents and children alike. Despite really big challenges with covid and staffing (like every nursery
around here), they have maintained a happy and caring environment full of fun and stimulation for the children, with things regularly being changed and updated to keep the experience fresh for children who are there full time. I would recommend them wholeheartedly to anyone in the area looking for a nursery place, they really do go the extra mile.

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Thank you so much, this really means a lot to us. Thank you, Phillippa.


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Overall Experience  Overall Experience 5.0 out of 5

Such a lovely place for children to go. Both of my children have attended this setting from 2017-2020 and 2020 to the present. We were really impressed with the facilities, care and cleanliness from the beginning. We have seen the developments and improvements the manager and staff have made over the
years, each time striving to provide the best equipment both inside and outside, learning resources and staff training with a great focus on equality and diversity. The team are committed to ensuring the nursery is a homely, safe and fun place for the children to attend. We couldn't be happier.

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Hi Emily
Thank you for for your lovely review, it means a lot to us.
Many thanks
Phillippa


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Overall Experience  Overall Experience 5.0 out of 5

I was really worried about going back to work when my daughter was a year old. From day 1 of her attending this nursery, it's been amazing. They have gone at her pace and allowed her plenty of time to settle into her new routine. She eats so well while at nursery too. I love seeing all the activities
they get up to. They put a lot of thought into the sensory activities. I completely trust the nursery staff and they genuinely care for all the children.

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Hi Carly, that is really lovely, thank you so much. Phillippa.


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Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with this nursery as it has a family feel to it. The owners (also managers) work together in the first line and take care of everything from the smallest to the biggest thing. They love the kids and ensure there is an upgrade on either toys or play areas every once in a while.
They have also been very careful with cleanliness and health and safety.
We totally recommend it.

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Thank you so much for your lovely review, it means a lot to us. Phillippa.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter is always happy going in and coming out of the nursery. The staff are friendly and always open the door with a smile. Although it’s been a tough couple of years, everyone at the nursery has made sure that the children and their families have continuously felt safe and made sure that they
have provided the best possible experiences.

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Hi Natalie, thank you that means a lot to us. Phillippa.


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Overall Experience  Overall Experience 5.0 out of 5

As I am working full-time, my son goes to nursery most of the days and I must say they are lifesavers! My son enjoys every day being there, the staff are all amazing and I am very grateful for everything they do for my son and our family. Working in the past with children myself I understand the work,
responsibility and commitment they have looking after our children! My son is a happy boy who will come home telling me what he learned every day, how he played with his friends and the most important thing, that he had lots of fun! For me, it is very important for my child to be in a great environment with amazing people that will help him to grow and develop beautifully! I am very grateful to everyone in the nursery, many thanks to all of the staff including the amazing chef.

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Good morning Petronela, thank you for your amazing review, that truly means a lot to us. Many thanks, Phillippa.


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Overall Experience  Overall Experience 5.0 out of 5

The best nursery ever! The staff are brilliant, the services are great and I have never felt so happy to leave my daughter in the most safest hands. I couldn’t be happier! Strongly recommended. My daughter has made the best of friends and the food is great!

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Good morning Asha, that is so lovely to hear, thank you so much. Phillippa.


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Overall Experience  Overall Experience 5.0 out of 5

Both my daughters are at The House That Jack Built Nursery and we are so, so happy with their education and care. My eldest daughter is now in the Storytellers and my youngest in Dreamers, both classes and all teachers are fantastic. They have created a wonderful community, they keep us updated and
they are all so personable. The owners have gone out of their way to accommodate my ever-changing working arrangements and have done everything they can to help. Everyone takes time to talk to parents at drop/off and pick up, and we get great reports which are very detailed. From Pre covid, all the way through the pandemic until now, I have had the same level of care and consideration. They were so helpful when my eldest had to move to a dairy-free diet and she still gets delicious food, and never feels like she cannot have something as there is always an alternative! We love this nursery and will be so sad to leave when the girls go to big school.

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Hi Laura, that's such a lovely review and means a lot to all of us. Thank you, Phillippa.


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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but complimentary feedback and full confidence in The House that Jack Built Nursery. Our daughter looks forward to her day here every time, with exciting activities she tells us about when we collect her. The activities they do are amazing for brain development and spatial awareness skills,
which we can see her progression through their interactive app. The staff and management are so friendly and professional, I can't thank them enough.

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Hi Richard, thank you for your lovely review, it really means a lot to us. Many thanks, Phillippa.


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Overall Experience  Overall Experience 5.0 out of 5

As a first time, mid-pandemic parent having conducted careful research reading Ofsted findings as well as reviewing social media to determine what I would deem the next best thing to my child being in my own care, I was decided. To my dismay, as you might expect due to their excellent rating, they were
full! I begged incessantly and was able to secure a waiting list position, 6 months away. This was the best decision I have ever made. I had no idea how average the previous nursery was until only 2 weeks in; every staff member speaks to each parent as an individual and the close-knit atmosphere means that each child seems like a family member. There is a clear curriculum in place which revolves in theme each month and I wasn’t sure how that would work across ages spanning from 6 to 24 months but the staff really make this work in an unbelievable sense. Development reports are given in-depth at handovers and within monthly handouts and the owners are extremely kind to the children.

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Hi Lara, that is so lovely to read and really means a lot to us. Thank you so much. Phillippa and Becky.


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Overall Experience  Overall Experience 5.0 out of 5

Our son started The House That Jack Built Nursery in Feb 2021 at the age of 9 months. It was always our view that when you know you will know the right place and that's exactly what happened we had viewed a few nurseries and given the restrictions, it was always going to be a little more difficult,
as visits were after hours. We arranged to meet the manager to show us around the nursery setting. We went round all the different areas. The environment was great and the garden areas were lovely for children to play in. It was clean and organised and it just felt perfect, right from the start. After our visit, we left feeling confident that this definitely was the place we wanted our son to go. It's been a fantastic year watching our little one develop, showing us new things he has learnt, great activities planned by the amazing team. Its been tough times for everyone but the love and commitment by everyone at nursery has continued throughout. Everyone is so lovely and management are so supportive. Highly Recommend.

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Hi Katie, that's such a lovely review, thank you so much. Many thanks, Phillippa.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter attends the nursery and has been in the baby room for the last six months. Being a lockdown baby, she was not used to other people or little children but she settled in so quickly and loves it. All of the staff are amazing, it is like a second family, I know that my daughter is being very
well cared for and in a safe environment. They do so many fantastic activities with the children to develop their skills. She loves singing and dancing. It is excellent how the staff keep us informed of what the children are doing and how they are developing. Daily photos and posts. I especially like that all the food is prepared and cooked on the premises by their fabulous chef who designs a very healthy, nutritional, varied menu each week. There is plenty of outside space too and so many educational toys for them to play with. My son also went there and it set him up with a great start for school. I would definitely highly recommend The House that Jack Built nursery.

Reply from Phillippa Munns, Manager at The House That Jack Built Nursery

Thank you Helen, that is truly lovely and greatly appreciated. Many thanks, Phillippa.


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Current Review Score: 9.9 (9.943)

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for The House That Jack Built Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.943 for The House That Jack Built Nursery is calculated as follows: ( (347 Excellents x 5) + (21 Goods x 4) ) ÷ 368 Ratings = 4.943

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The House That Jack Built Nursery is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 number of registered child places is 8.4, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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