Bright Horizons Potten End Day Nursery and Preschool

Bingham Park Farm, Potten Hill End, Water End, Hemel Hempstead HP1 3BN
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9.8 71 Reviews
  • Bright Horizons Potten End Day Nursery and Preschool, Hemel Hempstead
Bright Horizons Potten End Day Nursery and Preschool (formerly Muddy Puddles Day Nursery and Preschool) is located in a picturesque location between Berkhamstead and Hemel Hempstead in Potten End, committed to providing premium childcare for children aged three months to five years. Dedicated staff will cherish and nurture your child, encouraging them to develop friendships, independence, curiosity and, most importantly of all, to have fun.

Additional equipment and resources within four, age-appropriate rooms are aimed at extending and supporting the key areas defined in the Early Years Foundation Stage.

Messy play, painting, glueing, mark-making, baking, stories, construction, threading, imaginative play and dressing up are amongst the indoor activities which are all enjoyed across the nursery on a regular basis along with singing, music and dancing which are supported on a weekly basis by their external partners Jelly Babies, Jelly Beans and Tiny Mites.

Mealtimes at Potten End Day Nursery and Preschool are a happy, social occasion for children and staff alike. All the food is prepared and cooked daily on-site by the nursery chef and offers a healthy, balanced diet as well as meeting individual needs and preference.

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Care Provided by Bright Horizons Potten End Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Jenny (Nursery Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 92
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Bright Horizons Potten End Day Nursery and Preschool Reviews (71)

Total of 71, showing 41-60
9.8

Bright Horizons Potten End Day Nursery and Preschool has a Review Score of 9.8 (9.846) out of 10, based on 30 reviews in the last 2 years. Over all time Bright Horizons Potten End Day Nursery and Preschool has 71 reviews.

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Review from Catherine F (Mother of Child) published on 6 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had used Potten End Nursery for the last 5 years for 2 of our children. The site and surroundings of the nursery are incredible and are why we chose the nursery. The staff are warm, attentive and dedicated. The nursery rooms are always clean and full of new and fun toys.

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Review from Dan G (Father of Child) published on 30 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery, I have always felt a warmth from the staff when dropping off my daughter, who hugely enjoys her time there. Indoor facilities are perfect for her development needs, as well as the outside spaces which are set in a lovely location for her to play. Would hugely recommend to anyone.

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Review from Judy B (Mother of Child) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had my child here since the age of eight months and we love the nursery. The outside space is amazing and the children are constantly using it which we love, my child loves being outside so that is a massive bonus. The staff are very warm and welcoming and I feel very confident leaving my child
with the staff as I know that I can always ring. The activities that the nursery do are always thought about and my child's interests are always taken into account. I would highly recommend Bright Horizons Potten End Day Nursery and Preschool and I am so glad I chose this nursery for my child.

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Review from Emma Pr (Mother of Child) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been really happy with our son attending Bright Horizons Potten End Day Nursery and Preschool for the last couple of years. We initially chose the nursery as there are really good facilities for the different age groups, as well as plenty of outdoor space for the children to play in. The food
is also home cooked on site which was also a big plus point for us. Our son has become really attached to the friendly and welcoming staff within each age group and they have really helped with his development.

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Review from Vicky H (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had two children go through the nursery, with my youngest currently in the pre-school room, I can whole heartedly recommend this nursery, with its friendly and caring staff who create activities based on the children's interests and needs. A ton of outside space is used every day come rain or
shine and they have lovely resources for the children to play with, it really is a fabulous place for children to grow and develop.

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Review from Jo F (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Bright Horizons Potten End Day Nursery and Preschool since she was nine months old and will be here until she goes to school. She has been very happy since day one and has been well looked after and carefully educated by the enthusiastic staff every step of the way. The care
and attention paid to the children are exactly what parents look for, they really get to know each personality and cater to the needs of every age group. We would not hesitate to recommend this nursery and preschool to anyone locally, it is a friendly, family atmosphere which we will miss very much!

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Review from L S (Mother of Child) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have one child who started at Bright Horizons Potten End Day Nursery and Preschool aged 3, transferring from another nursery in the area. The transition was managed really well and she was supported well with lots of settling in sessions. We have another child who has attended since 10 months old
and he was welcomed warmly by the lovely staff. Both children are thriving, they have excellent relationships with the staff and are developing great peer relationships too.
The nursery setting is a real highlight, it's very peaceful and surrounded by farmland and fields, the nursery has lots of open outdoor space for outdoor activities which the children love.

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Review from Heather M (Mother of Child) published on 20 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter has been at this nursery for 16 months and we have been really happy with the care she has been provided. She seems to have lots of fun with all the different activities available and the brilliant outdoor space available. We are really happy with her development and has made some great
friends!
The nursery have managed the challenges with Covid really well and has been really reassuring through the past months.
I would recommend this nursery to any mummy and daddy’s out there.

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Review from Stella K (Mother of Child) published on 14 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Bright Horizons, Potten End every single time. The care, support and fun they provide to both my children is outstanding. The activities and structure are perfect with plenty of outside fun and a real family atmosphere. They’ve been especially kind and caring to the children since
Covid hit and it has made an enormous difference to us all. Thank you!

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Review from Samantha D (Mother of Child) published on 14 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the manager and the rest of the staff enough for how amazing they have been. Both my children have/are going through diagnosis for autism and they have been instrumental in getting other services involved, giving the boys (and us) all the support we have needed. I really don’t know what
we would have done without their support.
My eldest son also has allergies and behaviours around food which can be difficult. I know that the team keep him safe and do a great job supporting him.
I also wanted to praise the team on how responsive they have been to the pandemic. It certainly can’t have been easy to respond to the ever-changing landscape of rules and guidelines. I know with certainty that our boys are in safe and competent hands.

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Review from Sophie H (Mother of Child) published on 13 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love Potten End Nursery. After trying another childcare setting and being unhappy we were anxious about starting nursery. However, they couldn't have done more for us. Our little one loves it and feels loved and well cared for. Activities are varied and her development well tracked. Communication
is excellent and alk staff are warm, kind and friendly.

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Review from H F (Mother of Child) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Facilities are great. Staff are very friendly and helpful. Since my child started to go to the nursery, her social skills improved and speech developed quickly. It is really good that kids are engaged in many activities during the day. Food is tasty, my daughter eats everything at the nursery without
a fuss.
The outside play area is excellent. I like that kids are spending a lot of time in the fresh air. Very happy with the nursery.

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Review from I V (Mother of Child) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has a wonderful time at Muddy Puddles. Staff are loving and lovely and always smiling. We feel very happy with our choice of nursery.

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Review from A S (Mother of Child) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my son joined Muddy Puddles, he has progressed so well in the preschool, he is now ready to start big school.
The activities provided are so well thought out and are fun and exciting for the children. The nursery is based in such beautiful grounds and has recently had a refurbishment. Each room
now looks so light and airy and clean. Would recommend this nursery to every family.

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Review from Amy B (Mother of Child) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience so far has been fantastic. My son is very happy at Nursery and had formed a strong bond with his key worker and other members of staff within the room. I feel confident leaving him in their care and can't ask for more than that. The surroundings are spacious and rural giving a peaceful
feel and the rooms have all been recently decorated. Generally very happy.

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Review from Sarah P (Mother of Child) published on 12 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall very happy with this nursery. My daughter is happy there. I particularly like the varied and healthy menu that encourages good eating practices and the amount of outdoor time that is easily accessible and encouraged.

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Review from M F (Mother of Child) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since joining nursery, our little baba has absolutely loved every day. She really enjoys going in every morning. The staff are super, very nice and caring with the children. The little one is always busy playing when we pick her up, says a quick hello and goes back to the nursery toys. It's just brilliant
for us to know she is so happy there.

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Review from E S (Mother of Child) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son is very happy at Muddy Puddles and attends happily 5 days a week. The nursery is set in beautiful surroundings with great facilities. We have always found the staff helpful and friendly and our son likes all of the nursery workers who have looked after him.

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Review from Marie K (Mother of Child) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care our son receives especially as he has a dairy allergy. The nursery has always been supportive and the level of care is outstanding.

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Review from C L (Mother of Child) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son has been at Muddy Puddles for over 2 years since age 2. He has loved his time at the nursery. All the staff are very kind and caring and really get to know the children as individuals. There is always a lot going on to engage the children's interest including music, football sessions and French.
The outdoor space is second to none. I would highly recommend the nursery.

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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Bright Horizons Potten End Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.846 for Bright Horizons Potten End Day Nursery and Preschool is calculated as follows: ( (304 Excellents x 5) + (51 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 357 Ratings = 4.846

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Potten End Day Nursery and Preschool is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 number of registered child places is 18.4, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (1)

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Meet the Team (2)

Jenny

Jenny

Job Title: Nursery Manager

Hi, I am Jenny the Nursery Manager.


I have been working in the Early Years Workforce for over ten years. I have had a variety of roles and became successful in the role of Nursery Manager in 2016 which I have now enjoyed doing for four years, within two different nurseries. I am excited to now be continuing with my journey by joining the Bright Horizons family and I am looking forward to expanding my personal development and working with the children, families, and staff at Potten End.


I look forward to welcoming you and your family to my nursery.


Amy

Amy

Job Title: Deputy Manager

Hi, I am Amy the Deputy Manager at Potten End Nursery.


I have been working in childcare for 17 years, and I have gained a variety of qualifications including an NVQ 2/3 and a leadership qualification. Prior to joining Potten End,


I had led rooms and nurseries within several settings. With my 17 years of experience, I have gained a real passion for supporting both children and staff to achieve their goals, inspiring little minds to learn and explore early years and their play.


I look forward to meeting you.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Potten End Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Potten End Day Nursery and Preschool has a Platinum Service – more info.