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Harpenden Day Nursery has a Review Score of 9.8 (9.841) out of 10, based on 28 reviews in the last 2 years. Over all time Harpenden Day Nursery has 67 reviews.
Review from M T (Mother of Child) published on 17 January 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Harpenden Day Nursery
Thank you for your review on Harpenden Day Nursery. It's so wonderful to hear that your son has settled in so well and is enjoying his time with us! Our passionate team is dedicated to providing a caring, nurturing and fun learning environment - we are so happy he is enjoying the care and learning opportunities we're providing!
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Review from M I (Mother of Child) published on 14 January 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Harpenden Day Nursery
Thank you for your lovely feedback on Harpenden Day Nursery. We are truly grateful that you have entrusted us with both of your kids, we know it's not an easy decision and we're grateful you chose us! Our dedicated team is passionate about our mission of providing outstanding childcare and education - we are glad you are experiencing this and that you see the hard work they put into their own growth! May we have more happy years together.
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Review from H W (Mother of Child) published on 14 January 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Harpenden Day Nursery
Thank you for your review on Harpenden Day Nursery. We're so glad you and your child are enjoying your time with us. Our dedicated team is passionate about providing the best learning opportunities for each child in a nurturing, fun and safe environment. We are excited for your baby to join and watch them grow and develop, too!
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Review from Niki D (Mother of Child) published on 7 November 2024
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Reply from Robyn Hattingh, Marketing Team Lead at Harpenden Day Nursery
Hi there and thank you for your feedback on Harpenden Day Nursery. A home away from home is something we strive for as we believe it gives children the safe, nurturing space to thrive in their development and wellbeing. We're so glad your daughter is having this experience and you can see it all around. We are continuously working hard to ensure each child is cared for, nurtured and supported in their education.
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Review from R C (Father of Child) published on 23 October 2024
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Reply from Robyn Hattingh, Marketing Team Lead at Harpenden Day Nursery
Thank you for your review on Harpenden Day Nursery. We are pleased to hear that your son settled in quickly and is doing well! It is our mission to provide excellent childcare and foundational education. We appreciate the feedback and will continue giving our best to provide your son with what he needs to thrive!
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Review from Jessica F (Mother of Child) published on 7 October 2024
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Reply from Robyn Hattingh, Marketing Team Lead at Harpenden Day Nursery
Hi there, thank you for your review on Harpenden Day Nursery. We are so glad you had a good stay and play experience! These sessions are truly so wonderful for letting parents get a glimpse into their children's daily lives at nursery school. Thank you for your feedback and we will continue to prioritise making the whole experience great for your family!
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Review from A P (Mother of Child) published on 7 October 2024
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Reply from Robyn Hattingh, Marketing Team Lead at Harpenden Day Nursery
Hi. Thank you for your review on Harpenden Day Nursery. Entrusting the care of your little one to people start off as strangers is such a difficult decision and we are so glad that your little one has settled and you're happy with your decision. Our top priority is ensuring your son is cared for and safe, and that you have confidence in that too. When they are happy and safe, they can develop and thrive! Thank you, again, and may you and your family continue loving the nursery school journey with us.
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Review from Jasmine S (Mother of Child) published on 7 October 2024
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Reply from Robyn Hattingh, Marketing Team Lead at Harpenden Day Nursery
Hi and thank you for your lovely review on Harpenden Day Nursery! We are so glad you and your family are enjoying the nursery school and that you're confident entrusting your little one's care to us. We will continue prioritising providing the best environment for them to thrive and grow!
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Review from Mary P (Mother of Child) published on 4 October 2024
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Reply from Robyn Hattingh, Marketing Team Lead at Harpenden Day Nursery
Hi there. Thank you for your feedback on Harpenden Day Nursery. We prioritise hiring people that will make your experience and your child's a positive, fruitful one! We are so glad this is what you are experiencing. Thank you for leaving a lovely review.
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Review from S E (Mother of Child) published on 24 September 2024
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Reply from Laura Wiltshire, Marketing Executive at Harpenden Day Nursery
Hi there, thank you for your review of our Harpenden Day Nursery & Preschool. We are so thrilled to hear that you have enjoyed your experience at our setting! We do are best to hire a passionate, knowledgeable and dedicated team so your little ones get the very best start to life. We also ensure that we are keeping parents in the loop of how your child's progressing at nursery so you know how your little one has come along.
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Review from Haydn D (Grandfather of Child) published on 23 September 2024
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Review from G F (Mother of Child) published on 24 June 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Harpenden Day Nursery
Hi, thank you for taking the time to leave a review. Our friendly, supportive team work hard to provide a warm and supportive environment which is so important in ensuring children feel happy, safe and secure at nursery. Maintaining informative, reliable communication with our families allows our team to build strong partnerships between nursery and home. warm, welcoming and inclusive nursery environment.
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Review from Charlotte M (Mother of Child) published on 21 June 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Harpenden Day Nursery
Hi, thank you for taking the time to leave a review. It's great to hear that your little one is so happy here! Our kind, caring team really take the time to build strong relationships with the children in their care. This allows our team to get to know their individual needs and personalities so they can provide the support they need to thrive.
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Review from Sophie H (Mother of Child) published on 10 June 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Harpenden Day Nursery
Hi, thank you for taking the time to leave a review. Our friendly team work hard to build a warm, supportive and inclusive environment in which children are empowered to learn and grow.
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Review from Matt P (Father of Child) published on 27 May 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Harpenden Day Nursery
Hi, thank you for taking the time to leave a review. It's great to hear that your little one is so happy here! Children are welcomed into our warm, inclusive and nurturing nursery environment where a variety of stimulating activities are on offer every day.
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Review from S H (Mother of Child) published on 8 May 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Harpenden Day Nursery
Hi, thank you for taking the time to leave a review. It's so great to hear that your little one is so happy here! Our dedicated team strives to maintain informative, reliable and effective communication with our families which is so important in maintaining a strong partnership between nursery and home.
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Review from Sam T (Father of Child) published on 8 May 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Harpenden Day Nursery
Hi, thank you for taking the time to leave a review. Our friendly, knowledgeable and supportive team work hard to form strong bonds with the children in their care and provide a nurturing environment in which they thrive.
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Review from S H (Mother of Child) published on 8 May 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Harpenden Day Nursery
Hi, thank you for taking the time to leave a review. Our dedicated team ensure that children have plenty of opportunities to enjoy fresh air and exercise in our outside space which is so important for their happiness and wellbeing.
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Review from K M (Mother of Child) published on 7 May 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Harpenden Day Nursery
Hi, thank you for taking the time to leave a review. It's so great to hear that your little one is having such a lovely experience with us! The variety of stimulating activities children enjoy throughout the day empower them to work together and learn different skills whilst having plenty of fun. Our kind, caring team really take the time to form strong bonds with the children in their care so they can provide the support they need to thrive.
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Review from L F (Mother of Child) published on 9 January 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Harpenden Day Nursery
Hi, thank you for taking the time to leave a review. Our kind, caring team really takes the time to form strong, supportive relationships with the children in their care. They provide a great variety of stimulating activities throughout the day to help children develop important skills for the future.
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The Review Score of 9.8 (9.841) out of 10 for Harpenden Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.841 for Harpenden Day Nursery is calculated as follows: ( (282 Excellents x 5) + (51 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 334 Ratings = 4.841
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Harpenden Day Nursery is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 number of registered child places is 7.2, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Jessica has worked in childcare for 10 years and has gained a wealth of experience. She holds a Level 3 childcare qualification and is the nurseries SENCO. She is passionate about supporting the children’s wellbeing and learning and development and creates nurturing environments for the children to learn in.
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