Busy Bees St Albans City Hospital

St Albans City Hospital, Waverley Road, St Albans AL3 5PN
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9.6 88 Reviews
  • Busy Bees St Albans City Hospital, St Albans
Busy Bees St Albans City Hospital strives for high quality childcare and a learning environment that suits individual development.

A bright interior includes age-appropriate interiors and themes that inspire the imagination, with a hundred-acre wood baby room, enchanted forest baby room and wonderland room, as well as construction area and computer resources.

There is a healthy menus and active lifestyle programme and the nursery has received a five-star rating for environmental health.

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Care Provided by Busy Bees St Albans City Hospital

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Claire Bye (Manager)
  • Number of Childcare Staff
  • 24
  • Total Places for Children
  • 51
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00
  • When Closed
  • Bank Holidays

Busy Bees St Albans City Hospital Reviews (88)

Total of 88, showing 21-40
9.6

Busy Bees St Albans City Hospital has a Review Score of 9.6 (9.553) out of 10, based on 8 reviews in the last 2 years. Over all time Busy Bees St Albans City Hospital has 88 reviews.

Overall Experience

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Date Published

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Review from Claire T (Mother of Child) published on 30 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been parents at Busy Bees St Albans City Hospital for nearly 7 and a half years now. I cannot recommend this nursery highly enough. They are outstanding. Both my children have been incredibly happy here and I will be so sad to leave next July as my youngest moves on to primary school. The nursery
staff are exceptional-caring, kind, knowledgable and keen-from the baby room to pre-school, the staff who have worked with my children have been, without fail, amazing. They are led superbly by management, and the food by the chef is raved about by both my children. This nursery has that special something we all look for a good feeling that you can’t quite put your finger on.

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Review from B L (Father of Child) published on 26 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent nursey – I could not have wished for a better environment. Being a first-time parent is a very daunting experience, but the excellent level of support, care and professionalism shown by the wonderful team at St Albans Hospital Busy Bees nursery help make it a joy. Great staff,
food, classes, activities, outside space, structured learning - with excellent parents evening feedback and an app to track progress, parent-friendly opening hours! easy drop off, parent support at all stages of development: from when my child joined at 5months to now 3.5years. The core team at the nursery is very friendly, strong, stable and experienced and that really helps to create an excellent nursery. Do not bother looking for another nursery - truly you will not regret choosing this nursery. (Extremely happy with the COVID measures put in place to safeguard the staff, parents and children - just another example of how well the nursery is run).

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Review from Daisy R (Mother of Child) published on 11 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended since she was 10 months old and has always been happy there. I looked around 4 nurseries and I knew this was the one for us. The staff genuinely care about her and know her well. They give her the chance to be independent, to learn, have fun and make friends. When I told her
one evening she had nursery tomorrow, she asked if she could go now and stay the night!

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Review from Cherith D (Mother of Child) published on 2 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been a part of the Busy Bees (at SACH) family for almost 6 years. We could not have asked for a better environment for our girls to be in while we are at work. I feel the staff really know and understand our children, as well as us as a family. It is a fun, kind, supportive and nurturing environment.
The children have loved their time at the nursery and have formed close bonds with lots of the staff, as well as the nursery manager. I feel the team really care for each other too which makes for a very positive and happy workplace, which in turn benefits the children. I trust the team implicitly and would not hesitate to recommend it.

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Review from Sarah P (Mother of Child) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had to change nurseries at short notice as our previous one closed down.
Initially, my child went to a different nursery, but I was not happy with her being there, so moved her to Busy Bees at St Albans Hospital. I have been very impressed by the nursery and the staff. They have excellent safety
and security, they set clear learning objectives, and the staff are all experienced and knowledgeable; whilst still being very caring.

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Review from Michelle G (Mother of Child) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had no hesitation in choosing this nursery after our first child came here for 4-years. We have always been so pleased with the care. Staff are kind and welcoming and always go the extra mile. They enjoy their work, and I am happy that my child is well looked after each day and the activities on offer
are varied. The management is exceptional. I was recommended this nursery by a close friend and have since recommended it to many others who have children here and are very happy.

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Review from Dawn L (Mother of Child) published on 1 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is now 4-years-old and has been at the nursery since she was 6-months-old. She has been very happy, and I am so pleased with how she has progressed and grown throughout the years. The Busy Bees team are amazing; they are compassionate, caring and supportive.


I am sad to say Goodbye to

Busy Bees now that my daughter will be in school this year, but am happy to know that they have prepared her to go and be happy and confident in herself!


Choose Busy Bees...Amazing!


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Review from Anna L (Mother of Child) published on 1 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending this nursery since he was one. I chose this nursery because it seemed clean, professional and staff seemed friendly. My son settled very quickly and really enjoys his time there. He is always saying his keyworkers name at home. Lots of activities for him and nice outdoor space.
Caring staff who seem to know him very well.

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Review from Natalie H (Mother of Child) published on 31 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended the nursery since she was nine months old. During this anxious time, the staff went out of their way to make this easier. My daughter loves attending the nursery and the staff are very friendly and attentive to all of the children. The nursery has helped her with her development
and confidence. The app used is updated with information and pictures to update parents of daily progress, which is great. Would definitely recommend the nursery as I’m very happy with my choice.

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Review from Anna K (Mother of Child) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son attends Busy Bees at St Albans City Hospital since May 2015. I am very very happy with this nursery as I know he is very happy here. The staff are helpful always, they provide many tasks and exercises to children, they are never bored there. The Parentzone is fantastic, they report everything
about what my little boy is doing in the nursery. The staff are preparing very precise child assessments. The management team and all the staff are fabulous and they do their job very well. Thank you for all your help.

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Review from Claire C (Mother of Child) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Busy Bees City Hospital is a fantastic nursery for your children. We continue to recommend this nursery to anyone as the staff and facilities are excellent. They give great care and attention to all children. We are delighted that our children go to this nursery and they always come home with a smile
on their face.

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Review from Kurt W (Father of Child) published on 21 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we moved to St. Albans one year ago, we wanted a nursery that felt like a home (not a business), had ample space without feeling crowded, warm staff and a relentless focus on cleanliness.
Busy Bees at St. Albans Hospital has been exactly this. The attention to detail paid for each child has far
surpassed our expectations. The food is wonderful (the on-site chef is already preparing delicious meals first thing in the morning at drop-off), and the staff are truly focused on trying to ensure your child is well-cared for.
We've built personal relationships with our daughter's caretakers, we get daily updates via the app, can call anytime to check-in, and the nursery is very well-maintained and cleaned. Some folks would rather choose a closer location to the train station, but for us, the tradeoff was well worth it after looking at all the options.

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Review from Jane S (Mother of Child) published on 20 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this nursery highly enough. The genuine care that the staff have for the children is incredible. All the staff make the effort to get to know all the children regardless which room they're in and I feel like my son is part of a community. Most of the staff have worked there for many
years and in the 1.5 years my son has been there the staff in each room he's been in have remained constant. The staff also care for the parents and show kindness and flexibility. Making contact with a member of management or the room my child is in is always instant, and if I ever have a concern or query it is dealt with promptly and professionally. My son is flourishing there.

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Review from Caroline C (Mother of Child) published on 20 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been going to this nursery for 3 years - since she was 18 months old starting in Baby Room 2 and is now in her last year of preschool. This nursery is well managed, it’s efficient but with a family run feel to it. The tenure and consistency of the staff are excellent and this provides
a very important stable and consistent environment. The staff care about the children and we’ve seen our daughter develop and grow in a happy and safe place. Key workers have partnered with us when we have had to tackle a couple of issues, potty training being one of the most difficult! They have taken our requests and feedback very seriously and have always been very accommodating.
Logistically the plus points that work for us, is the hours that we can drop off and pick up (very flexible) and there is always a place to park your car to drop off without getting stuck in commuter traffic as it’s not on a main road.
I wouldn’t hesitate for a moment in recommending this nursery.

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Review from Lora T (Mother of Child) published on 20 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my daughter, who is 19 months old joined the nursery, I have noticed a beautiful change in her. She is a lot more confident and independent. I have noted that the nursery environment is helping bring her character out whilst learning through play. At home she has an older sister and she is already
wanting to write when her sister is doing a homework and is showing an interest in looking through books.

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Review from Maria C (Mother of Child) published on 15 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really friendly, caring and continually make improvements to the nursery, such as implementing an online Parents zone and introducing the children to drama, sports, French. My daughter is really happy at the nursery and has really thrived and the fact that she has just been accepted into
a prominent private school is a testament of all the hard work that the nursery staff have put in over the last few years.

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Review from Kelly J (Mother of Child) published on 14 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son attends Busy Bees two mornings a week. He looks for the staff and runs in each morning for a hug.
I’m kept up to date with his nappy changes, food and sleep through ParentZone as well as photos of him completing activities.

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Review from Caroline R (Mother of Child) published on 14 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended the nursery for the last 8 months and he loves it. He is thriving there and I feel relaxed and happy about leaving him with the amazing staff there.

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Review from Kate R (Mother of Child) published on 14 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son really enjoys his time at Busy Bees at St Albans City Hospital - the staff are lovely and caring and have really helped him settle in. He has been learning through play and is developing well.
The food menu is varied and healthy and they are very accommodating to my varied shift pattern.

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Review from Victoria B (Mother of Child) published on 14 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has happily attended Busy Bees at St Albans hospital for 18 months and my husband and I cannot rate it highly enough. The standard of care and learning at all ages is fantastic. The staff are very engaged with the children and happy in their work, this stems from a strong management team. I have
always found the nursery to be very responsive to any questions, queries or concerns about my son and they always go above my expectations. I believe my son thrives in this nursery and it is so lovely to see him happy in their care. I highly recommend this nursery.

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Current Review Score: 9.6 (9.553)

Overview of Review Score

The Review Score of 9.6 (9.553) out of 10 for Busy Bees St Albans City Hospital is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.969 for Busy Bees St Albans City Hospital is calculated as follows: ( (93 Excellents x 5) + (3 Goods x 4) ) ÷ 96 Ratings = 4.969

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.584 Points relating to the number of positive Reviews for Busy Bees St Albans City Hospital is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 number of registered child places is 10.2. 8 Positive Reviews ÷ 10.2 = 0.784

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Claire

Claire Bye

Job Title: Centre Director

Hi, my name is Claire and I am the Centre Director here at Busy Bees at St Albans City Hospital.


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