Millennium First Steps Nursery

Unit 1A, Station Approach, Hitchin SG4 9UW
Submit a Review
9.6 50 Reviews
  • Millennium First Steps Nursery, Hitchin
At Millennium First Steps Nursery, the philosophy is based on three meaningful words. Love, Learning and Understanding.

Children, who begin their education in a learning environment that is vibrant, purposeful, challenging & supportive, stand the best chance of developing into confident & successful learners. At Millennium First Steps Nursery professionals will ensure that through play your child will learn, grow and have fun. Children learn best through play which helps them understand the world and to develop socially & emotionally whilst learning in a fun environment with adults who understand & care about them.

- Open 51 weeks a year
- Open from 8.00am to 6.00pm
- Breakfast, Snack, Hot Lunch, Snack & Afternoon Tea provided
- Fully qualified Nursery Staff

Show Millennium First Steps Nursery on the Map

Care Provided by Millennium First Steps Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Millennium First Steps Nursery Ltd
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 116
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Millennium First Steps Nursery

  • Funding for 2year olds, 3years and 4 years available.
    Full days 8am-6pm,
    Half days either 8am-1pm/1pm-6pm,
    School Day 9am-3pm.
  • Parking

  • Parking is available for drop off and pick up and during parent visits


Millennium First Steps Nursery Reviews (50)

Total of 50, showing 1-20
9.6

Millennium First Steps Nursery has a Review Score of 9.6 (9.626) out of 10, based on 18 reviews in the last 2 years. Over all time Millennium First Steps Nursery has 50 reviews.

Overall Experience

  • 35
  • 14
  • 1
  • 0
  • 0

Date Published

50
5
10
18
32

Review from Amelia B (Mother of Child) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has been going to this nursery since he was nearly 1 and now nearly 3.5 years old. We've especially been impressed recently when he's gone up to the preschool room. The manager and her team are amazing, the rooms have been split up between the younger and older preschoolers, and my child is
loving every minute. All the crafts, themes, weekly activities has made my child say " I love preschool" which is something I thought he would never say as he loves being with me so much! the manager is always thinking ahead and how to improve, and had made loads of improvements since she started.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Thierry D (Father of Child) published on 4 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been going to the Millenium First Steps Nursery for nearly a year now (he started in Feb 2024), and he absolutely loves it and has learned a lot there in the last year.
The children are well taken care of, there are plenty of activities each week and they provide regular updates including
pictures on a daily basis. The nursery is also very well managed and we had a few interactions with the manager who is always opened to feedback and suggestions and takes quick actions.
We were initially hesitant to put him there, as it's by the train station car park and not necessarily appealing from the outside but we don't regret our choice. We now have a second child who will also go there later this year.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from E M (Mother of Child) published on 4 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery with really thoughtful and friendly staff. The Manager is wonderful and always thinking of innovative things to add to what the nursery offers. She is really great with parents and always open to feedback.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from A K (Mother of Child) published on 4 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Millennium First Steps Nursery since November 2022 and we've been very happy with the nursery.
The management are excellent and very supportive of parents and children, as well as staff. The team have been great with working through some complex health challenges that we've experienced.
The staff are kind and caring and form genuine bonds with the children. The activities are fun and stimulating, my son learns lots. His favourite things are playing in the garden (which has lots of fun equipment and activities) and performing songs in the nursery theatre (each room has a little theatre which he loves). I particularly like that the nursery is so child lead and feel key staff really know and understand my child.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Gemma C (Mother of Child) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our son to Millennium First Steps from another nursery at the beginning of 2024 and it was the best decision we could have made. From the start, we've been blown away by the individualised, child-centred care. We feel that there has always been a real effort made to understand our son, encourage
his interests and help him with challenges. The staff are very caring and nurturing and the manager has gone out of her way to offer support. Another brilliant thing is weekly themes where children explore different aspects of a new topic. I love the tuff trays and activities. Our son comes home telling us what he learnt and singing new songs. We are very happy with the nursery and would highly recommend it.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Jacqueline G (Mother of Child) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we first visited Millennium First Steps Nursery, we were impressed by the welcoming and nurturing atmosphere created by the staff. Management and the broader team are not only highly skilled and experienced but also caring and attentive to each child's individual needs.
Communication
with the nursery staff has been excellent, with regular updates on my daughter's progress. I feel confident and reassured knowing that my child is in good hands and receiving top-notch care.
Overall, I couldn't be happier with the nursery and the positive impact it has had on my daughter's growth and development.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Harriet S (Mother of Child) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl has been at the nursery for a few years now and we couldn't be happier. Management are fantastic and has implemented some great changes which are reflected in the admin, nursery rooms and educational side of the nursery. The staff are the stand-out element of the nursery. They care so
much and build really lovely bonds with the children. I can see the school preparation that is going on in preschool whilst still keeping all the fun.
I would most definitely recommend it.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Hannah R (Mother of Child) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Millennium from 11 months and is now 2. We have been delighted with the care he is given at Millennium. All of the staff are so lovely, friendly and caring. They do amazing activities across a variety of relevant topics in a way I could never provide at home.
The management team,
are incredibly helpful and responsive. We have had advice on behaviour we're struggling with at home and seen an immediate difference. They not only know all the children and their personalities but they are extremely experienced and qualified to provide outstanding care and a supportive learning and development environment.
My son loves nursery and has the best time there, I'm so grateful to the whole team for all they do.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Esther G (Mother of Child) published on 26 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has spent a few months in the baby room at Millennium and he's only leaving because we're moving. We've been so happy with the level of care and attention given to our son. All staff were really understanding and supportive during the settling-in period and they'd clearly taken a baby-led approach
to ensure the least distress. They've been really accommodating with nap times etc and have encouraged our son's interests. We couldn't be happier! Really sad to leave. Thank you!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Grace E (Mother of Child) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been so happy with Millennium Nursery! Our son started there when he was one year old after not settling with a childminder. The staff are lovely and put so much time and effort into ensuring he settled and he has since loved going into nursery every day! I love that it’s a big open space and
there are always fun activities set up for the children that have lots of thought going into them. They have a separate sleep space for babies with cots and our little boy has always enjoyed the food, there is lots of variation and it’s all healthy and freshly made. The app is great to see how he is getting on in the day and what he’s been up to. We’ve had flexibility when we’ve needed it and lots of support from the manager, communication has been great all round. We’re moving away from Hitchin and we’re so sad to leave - would really recommend as an excellent nursery!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from R S (Mother of Child) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 18-month-old didn’t settle with a childminder so we moved her to Millennium a few months ago. It was a great decision!
She is now really settled there and seems to love the staff. The staff also seem to really know her and care about her, and they like having her around, which is just really reassuring
and lovely.
We agreed on a gradual and tailored settling-in plan, and we’ve been kept really well updated on her daily activities and progress. The diary updates on the app are very clear, and we love the photos, especially the Golden Moments.
She comes home having learnt new words and songs, and with things she’s made, which is adorable.
We feel that the nursery is really well run, and has a positive atmosphere, and we feel safe knowing that she’s there.
We would highly recommend Millennium First Steps!

Reply from Manager, Administrator at Millennium First Steps Nursery

We are delighted to hear the positive feedback and continue to strive to deliver the best for children & families at Millennium First Steps!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Tanya S (Aunt of Child) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been picking up my niece from this nursery once or twice a week, for over a year. It has always been a pleasant place but I must say there has been some Herculean efforts recently that have really raised the bar. The rooms are really clean, spacious and welcoming. The new (ish) manager is fantastic,
the team are super friendly and the kids are their priority. My niece lost her favourite teddy a while back and the team went above and beyond to find it for her (which they managed to!). I would 100% recommend this nursery to anyone!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Chris H (Uncle of Child) published on 10 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I pick my niece up often and always have a pleasant experience. The staff are friendly and the nursery is clean, tidy and a good environment to learn and have fun! She always comes out with a smile on her face and loves to go back in the morning.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Rosie Y (Aunt of Child) published on 30 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My niece has been going to this nursery for over a year now, she can't get through the door quick enough in the mornings, and I don’t even get a wave goodbye, more so since the management team have been put in place, they have turned the place right around, and it feels warm, cosy and nurturing. I’d
love to say a massive thank you to all the staff in my niece's room who make her feel very welcome and take the time out of their day to tell me what she's been up to throughout her days at nursery. I would happily recommend this nursery to all parents.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from C J (Grandfather of Child) published on 30 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I pick up my grandaughter twice a week and when I ask her about her day, she is telling me everything and it brings a smile to my face.
So by what my granddaughter said, she is loving her time at nursery which I think is the best way to get kids to enjoy school.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from S P (Mother of Child) published on 16 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm really happy with the nursery. I think the manager is really hands-on and really cares about the children; she often sits with my son if he's upset, and that's so nice to know. She is very quick to email me back when I ask anything. My son loves it in there (although he still cries when dropped
off!); he seems to have lots of fun in there, and he loves his key person and all the activities/messy play. The only thing I'd say is the app could do with updating, as we don't always get any updates on how he is doing during the day, we sometimes get pictures of him having fun, and that's great.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Louise S (Grandmother of Child) published on 16 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My granddaughter attends Millennium First Steps Nursery. She used to come home and not talk about nursery at all. Now she tells us of all the exciting things she has done during the day. She especially loves the messy play and tells us how she has mixed paint to make new colours, dug in the soil and
covered herself with foam or play dough. This nursery has been completely transformed from what it was, due to the excellent new manager and deputy. They are both proactive, endlessly cheerful, innovative and so helpful. Their love for the children and desire to improve the nursery is obvious. I would recommend this nursery to anyone who wants their children to have fun, learn and be nurtured.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Christopher S (Father of Child) published on 20 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and managers at the nursery itself are lovely. They really care about the children and provide lots of fun activities for them. They communicate well about what the children are doing and are unfailingly kind. They are conscientious about dietary requirements. We have total confidence in the
staff. I have given only four stars because there have been some problems with the higher management. For example, parents were not told when key staff were leaving (this has since improved). Bills themselves have sometimes had errors and we have had to re-check ours to avoid paying too much, or too little. The billing team is quick to threaten exclusion if any payments are even slightly late.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Jo M (Mother of Child) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been going since she was 9 months old and is now transitioning from the toddler room to the preschool. She absolutely loves it. Each morning she asks if she has nursery. Millennium has been so beneficial for her, helping her grow in confidence and now supporting her speech and her development.
Our daughter has glue ear and fluctuating hearing loss but she is treated no differently. Staff have always been amazing and happy to learn and understand more about what they can do to support her in nursery. Our daughter is excited to go to nursery, she looks forward to seeing the staff and her friends she has made at the nursery.

Reply from Rosa Merlos, Manager at Millennium First Steps Nursery

We are really grateful and appreciate the time taken to share your experience with us. It is always so nice to hear words like kind used to describe our staff and nursery.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from S B (Mother of Child) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our two sons love the nursery. They have made close friends and are excited to visit them every morning. The staff are brilliant and listen to our needs. You can also sense that they are wonderful with the children and care about them very much. Although the garden could be bigger, I could not be happier
that we chose this nursery. They are economical within the area, conveniently located next to the train station, and of course, a great nursery establishment.
Highly recommended!

Reply from Rosa Merlos Sanchez, Manager at Millennium First Steps Nursery

Thank you for taking the time to write a review. We value your opinion, and we are thrilled to hear about your highly positive experience at Millennium First Steps. We will continue to work hard to provide memorable experiences to the children in our care and their families.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.6 (9.626)

Overview of Review Score

The Review Score of 9.6 (9.626) out of 10 for Millennium First Steps Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.850 for Millennium First Steps Nursery is calculated as follows: ( (184 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 213 Ratings = 4.85

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.776 Points relating to the number of positive Reviews for Millennium First Steps Nursery is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 116 number of registered child places is 23.2. 18 Positive Reviews ÷ 23.2 = 0.776

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Sophie

Sophie

Job Title: Nursery Manager

Joined: 2023

Hello, I am Sophie and I became the manager here at Millennium First Steps Nursery in Hitchin, in March. I relocated from South London where I was in childcare for 19 years and had been a manager for 8 years. I am dedicated to making a difference to young lives and shaping the future generation. I believe the dedication and passion of our staff, paired with our nurturing, home from home environment, is what makes our nursery special.


Frequently Asked Questions about Millennium First Steps Nursery

What is the Age Range of Children that Millennium First Steps Nursery accepts?

Millennium First Steps Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Millennium First Steps Nursery Open?

Millennium First Steps Nursery is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Millennium First Steps Nursery have capacity for?

Millennium First Steps Nursery has capacity for a total of 116 Children.

How far is Millennium First Steps Nursery to the centre of Hitchin?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Millennium First Steps Nursery to verify any information. View our terms and conditions. Millennium First Steps Nursery has a Platinum Service – more info.