Tops Day Nurseries: Newport Nursery

Isle of Wight College, Medina Way, Newport PO30 5TA
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8.7 119 Reviews
  • Tops Day Nurseries: Newport Nursery, Newport
Tops Day Nursery in Newport, Isle of Wight, is a friendly and active nursery based at the Isle of Wight College and is open to all. The team of staff offers happy, nurturing care for the hours parents need. The nursery offers flexible hours and parents can book to the nearest 15 minutes, to allow them more choice over childcare.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

The staff provide a safe and stimulating environment for children from three-months-old until they reach school age. They also run a Mini Beasts club over the school holidays for four- to seven-year-olds. The nursery is open from 6am to 8pm, subject to demand.

Tops Day Nurseries has a number of extracurricular activities such as Tops Cooking School, Tops Forest School, meditation, yoga, Rugby Rangers, Boogie Mites, tooth brushing and much more.

Tops Newport can offer up o 30 hours funding which is available for two-, three- and four-year-olds.

While each child is at Tops Newport, families are always welcome to call as often as they like to discuss their child's progress and day at nursery.

Important information such as sleep times, nappy changes and milk and food intake is recorded by staff and included in a daily report on EYLOG.

The nursery group has a no-added sugar menu in all its nurseries, offering children a nutritional, healthy diet early in their lives.

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Care Provided by Tops Day Nurseries: Newport Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Sophie Wright (Nursery Manager)
  • Number of Childcare Staff
  • 21
  • Total Places for Children
  • 61
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 06:00-20:00
    Tuesday 06:00-20:00
    Wednesday 06:00-20:00
    Thursday 06:00-20:00
    Friday 06:00-20:00
  • When Closed
  • Christmas Day, Boxing Day & New Years Day

Tops Day Nurseries: Newport Nursery Reviews (119)

Total of 119, showing 21-40
8.7

Tops Day Nurseries: Newport Nursery has a Review Score of 8.7 (8.687) out of 10, based on 7 reviews in the last 2 years. Over all time Tops Day Nurseries: Newport Nursery has 119 reviews.

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Review from Abi W (Mother of Child) published on 11 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my children have gone to Tops and both absolutely loved it. We love that they are very eco friendly, they encourage natural play and imagination. The staff are always happy and friendly, my youngest is always talking about her favourite staff member.

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Review from Elaine B (Grandmother of Child) published on 11 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoyed watching my grandson do the dancing on line and like seeing all his photos having a wonderful time at the cabin. He loves going and has made some lovely friends. I have seen his confidence and conversation grow so much these last few months. Thank you very much.

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Review from Louise I (Mother of Child) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been going to Tops since he was in the baby room. I can't fault the care that they have given him. All staff are really pleasant and carrying, and the manager is fantastic.
The rooms are always well prepared for the children providing lots of fantastic activities and chances of exploring
different textures. Gives the children great learning experiences.
The nursery provides observations in a timely manner, and I was constantly aware of what was going on in my sons day via the app they use.
Brilliant nursery - highly recommend.

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Review from Colette K (Mother of Child) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Tops Day Nurseries: Newport Nursery have all bee fantastic with my youngest son. He had never been left by either of his parents before. They take time to ensure the children are comfortable and secure in their environment. Their communication with parents and carers is outstanding. My
son is happy, healthy and thriving in their setting. They go above and beyond when I call and ask random, last minute questions and will do their best to accommodate our childcare needs and last minute bookings if they have space, being shift workers. I cannot fault them in the slightest. I walk away feeling happy and confident that I am leaving my child in the very capable hands of all the staff for the day.

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Review from Kayleigh K (Mother of Child) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fantastic place, very welcoming and supportive. My son was born in the middle of the pandemic so hadn’t really meet any other children, all of the staff have really supported him to interact with others children and different adults. All of the staff are very positive and the food options that
are offered are fantastic and cater for lots of different needs. Definitely recommend.

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Review from Elodee B (Mother of Child) published on 14 April 2021
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Overall Experience  Overall Experience 5.0 out of 5

Lovely people, my daughter seems to enjoy it there, they have made me feel comfortable leaving my eight month there and less anxious about going back to work. I'm still new to it all so I do ask questions and they are very helpful.

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Review from Rowanne D (Mother of Child) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl has been attending this nursery for six weeks now and I couldn’t be happier. All the staff are so friendly and take great care of my little one. She has built a lovely bond with her key person and the other staff there and happily goes with them when I drop her off. I love seeing all
the exciting activities they provide for the children and the nursery environment is amazing, both inside and outside. Couldn't recommend this nursery enough!

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Review from Lauren B (Mother of Child) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tops Day Nurseries: Newport Nursery is an absolutely excellent nursery. My daughter started just a month ago and was extremely unsettled, however in the short time she’s been there she has flourished and is starting to become a lot happier there, all thanks to the amazing staff and her key worker. They’re
extremely supportive to both me and my daughter and are always keeping me up to date at the end of each session as well as through the app. The naturalistic interior of the nursery is just beautiful. Highly recommend this nursery to anyone looking. Five star from me.

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Review from Karen B (Mother of Child) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Tops Day Nurseries: Newport Nursery. My son has attended since he was nine months old and is now three years old. All of the staff are fantastic and the thought that goes into the activities and environment is brilliant. The communication is great and they have been great through
the pandemic. I have been particularly impressed with how efficient and helpful the apprentices are too.

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Review from R H (Mother of Child) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would never think twice about recommending Tops Day Nurseries: Newport Nursery to anyone! All of the ladies are extremely kind and go above and beyond all the time. My son had just turned six months when he started nursery. The nursery manager and the rest of the team always put my mind at rest, giving
us in depth handovers of what he had got busy with that day and always reminding us to call if needed. He always goes to the ladies with a beaming smile each time he goes. Collectively as a team, they have put my mind at rest when I am at work, knowing that his needs are always met and put first along with everyone else's. The girls are all extremely professional, friendly and approachable if we have any questions. I love to see our little ones updates on the app which provides us with a daily entry of naps, changes, foods and bottles, along with observations of what he is getting up to and that beaming smile! Highly recommend.

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Review from Yolanda W (Mother of Child) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one just had his settling in days and has loved it so far. It’s a great nursery with lots of great resources. The staff have been so lovely and welcoming, I feel confident he will get on really well at Tops Day Nurseries: Newport Nursery.

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Review from Laura O (Mother of Child) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law highly recommended Tops Day Nurseries: Newport Nursery to us after my two nephews attended the setting for years. We moved to the Isle of Wight this year during the pandemic and were quite worried how our two year old would adjust. I have no words to thank the nursery and all the lovely
staff for helping her settle in so well and so quickly, along with the good care she's receiving. She's glowing, she's super happy and she's proactively asking to go to nursery! Every single member of staff I have talked to has been lovely, helpful and amazing. The communication with all the departments is quick and efficient. Totally recommended.

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Review from H F (Mother of Child) published on 16 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We absolutely love Tops. I love everything about it from the eco friendly focus to the well organized thought out rooms for the kids. Each day there is a new activity set for the children and fresh healthy homemade food made on site. Everyone single one of the girls on site is professional and friendly.
They all know my daughter by name and make her feel so welcome each morning. My daughter absolutely loves coming in every day and especially loves the cooking club on a Thursday. I am so so happy I decided to send my daughter here, and we will be sad when it’s time to leave for primary school! Thank you so much for all you do for the children. This is a well run, extremely cared for nursery/preschool run by an amazing, professional and super friendly manager. High fives you guys! Keep up the good work!

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Review from Carly M (Mother of Child) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely superb staff and brilliant facilities for young ones to learn in. There is a tool online which allows parents to see what stage of progression their child is at, with photos included and goals achieved. I would recommend this nursery to anyone!

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Review from Rhiannon E (Mother of Child) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery! I'll always recommend. Wish my son could go forever.


My son has attended since November 2019. He has recently transitioned into the next room for 2-3year olds. He loves every visit with smiles at the door, and I feel comfortable leaving him for long workdays, knowing he is well

looked after and stimulated with fun and educational activities all day and healthy meals.
My son is under the nursery SENCO, she is very knowledgeable and willing to help with every aspect, explains and helps us with ways to get the best potential from him. His room helpers are so friendly and positive, the admin team are so helpful, and all are lead by a fantastic, friendly manager, who is always willing to help. She leads an amazing nursery full of lovely staff, beautiful interior, fun activities and amazing opportunites for all attending.


Thank you as always.


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Review from Lucy L (Mother of Child) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Tops nursery. Although my little girl hasn’t attended for the last few months due to the covid 19 pandemic, staff have kept in contact and helped with a return date. She last attended in November, and the staff were fantastic at encouraging her and helping her progress.

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Review from Miray F (Mother of Child) published on 10 March 2021
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Overall Experience  Overall Experience 5.0 out of 5

The staff are incredibly lovely and patient with the babies. I have full confidence in them when I leave my little one in the mornings. Great learning place. I couldn’t have chosen a better nursery and really recommend it.

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Review from Rosie P (Mother of Child) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Tops Day Nurseries: Newport Nursery for eight months and we couldn't be happier. He was just twelve months when starting and had spent six months of his life in lockdown, so he was only used to myself, his dad and sister! So going to nursery was a big step for him and us! Despite
the fact he is our second child, we both felt very emotional about him starting nursery, possibly due to spending every day together as a little family bubble. Tops Day Nurseries: Newport Nursery were just fantastic. They have a wonderful, caring and non invasive approach to the children, remaining very child focused at all times. Their communication with us as parents is really positive. When he first started I would call a couple of times a day to see how he was, I still sometimes do that now and it's never too much trouble. They engage with parents on drop off and pick up as well as updating the app daily with sleep, times, bottles, food intake and particular observations. They also upload lots of observations which we love! Highly recommend!

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Review from Jen L (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing setting that goes above and beyond to ensure children are learning in a fun way. All staff are caring and very attentive. My son is soon to be also attending once I return to work from maternity and I am already confident he will settle in well at the nursery.

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Review from Lauren F (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son attends Tops Day Nurseries: Newport Nursery and I honestly couldn’t think of a better nursery! They are absolutely fantastic, my son has good relationships with the teachers and is always happy to attend playschool. They have worked hard to provide a high level of care throughout the pandemic,
I’m a key worker and my son has been able to attend the whole way through and I can see they have maintained a good level of hygiene and always still seem so happy when they answer the door. The staff are so friendly, kind and caring. They leave regular comments and photos on the app and it’s lovely to see throughout the day updates of your child enjoying themselves at playschool and learning so much too. They are a fantastic team and feel very grateful for my son attending such a lovely nursery.

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Current Review Score: 8.7 (8.687)

Overview of Review Score

The Review Score of 8.7 (8.687) out of 10 for Tops Day Nurseries: Newport Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.595 for Tops Day Nurseries: Newport Nursery is calculated as follows: ( (72 Excellents x 5) + (1 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 84 Ratings = 4.595

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.092 Points relating to the number of positive Reviews for Tops Day Nurseries: Newport Nursery is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 number of registered child places is 12.2. 6 Positive Reviews ÷ 12.2 = 0.492

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Sophie

Sophie Wright

Job Title: Nursery Manager

Joined: 2011

Nursery Manager


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