Tops Day Nurseries: Newport Nursery

Isle of Wight College, Medina Way, Newport PO30 5TA
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8.7 119 Reviews
  • Tops Day Nurseries: Newport Nursery, Newport
Tops Day Nursery in Newport, Isle of Wight, is a friendly and active nursery based at the Isle of Wight College and is open to all. The team of staff offers happy, nurturing care for the hours parents need. The nursery offers flexible hours and parents can book to the nearest 15 minutes, to allow them more choice over childcare.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

The staff provide a safe and stimulating environment for children from three-months-old until they reach school age. They also run a Mini Beasts club over the school holidays for four- to seven-year-olds. The nursery is open from 6am to 8pm, subject to demand.

Tops Day Nurseries has a number of extracurricular activities such as Tops Cooking School, Tops Forest School, meditation, yoga, Rugby Rangers, Boogie Mites, tooth brushing and much more.

Tops Newport can offer up o 30 hours funding which is available for two-, three- and four-year-olds.

While each child is at Tops Newport, families are always welcome to call as often as they like to discuss their child's progress and day at nursery.

Important information such as sleep times, nappy changes and milk and food intake is recorded by staff and included in a daily report on EYLOG.

The nursery group has a no-added sugar menu in all its nurseries, offering children a nutritional, healthy diet early in their lives.

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Care Provided by Tops Day Nurseries: Newport Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Sophie Wright (Nursery Manager)
  • Number of Childcare Staff
  • 21
  • Total Places for Children
  • 61
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 06:00-20:00
    Tuesday 06:00-20:00
    Wednesday 06:00-20:00
    Thursday 06:00-20:00
    Friday 06:00-20:00
  • When Closed
  • Christmas Day, Boxing Day & New Years Day

Tops Day Nurseries: Newport Nursery Reviews (119)

Total of 119, showing 41-60
8.7

Tops Day Nurseries: Newport Nursery has a Review Score of 8.7 (8.687) out of 10, based on 7 reviews in the last 2 years. Over all time Tops Day Nurseries: Newport Nursery has 119 reviews.

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Review from Hannah M (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved down from London to the Isle of Wight with my three-year-old son during the lockdown. I was so so worried about getting my son settled in a nursery but Tops Day Nurseries: Newport Nursery made it the easiest transition. My son absolutely loves going to nursery and with the extra days at fifty
per cent off it really does accommodate parents who having fluctuating shift patterns. When the occasional little accident has happened, Tops Day Nurseries: Newport Nursery are on top of it, see what I did there, no concerns! Would really recommend. I have seen my son blossom since joining! Thank you to everyone at Tops Day Nurseries: Newport Nursery.

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Review from Jen I (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tops Day Nurseries: Newport Nursery has an organised, informative but also caring approach. I can contact them at any time with a query and all colleagues are warm and persona. They provide all the necessary information required to ensure the best care for the children. I really love the food choices
too and I am delighted at the approach to the menu. My child loves nursery and I’m so glad it has remained open and available to him throughout the pandemic, as this is the only contact he has with the rest of the world, so it’s essential! I know he loves to explore, draw, paint, play and learn and I can see him bringing his new knowledge home with him which is wonderful. I know he has good relationships with those who look after him and seeks them for comfort if he’s not feeling one hundred per cent. As much as the nursery is a considerable expense, I see the value in every penny. Thanks, Tops Day Nurseries: Newport Nursery.

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Review from Natalie M (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very nervous about sending our little one to nursery as he has been with us every day for three and half years, bar a few months at a different nursery, which we didn't feel completely content with, in the end. However, to prep him ready for school we went to look at Tops Day Nurseries: Newport
Nursery after hearing and seeing so many good things. Throughout the pandemic, it was nice that we could virtually view the setting on Facebook from the staff video's and gain more information before visiting. The nursery itself is amazing with all the activities, homely environment and different set up's for the children to play with. The staff are all very welcoming, polite and understanding. Our child has come on leaps and bounds we feel since joining and enjoys it thoroughly! I'd highly recommend this nursery to everyone. Thank you for supporting our child and us on their journey, you truly have the happiness and their emotional well-being at the heart of everything you all do. Thank you!

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Review from Tha W (Mother of Child) published on 15 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my kids have attended Tops Day Nursery, the older one blossomed like a flower overnight, the staff and the manager have been superb. My little boy has been with the nursery for nearly 18 months, he has extra needs and the nursery have been so person-centered they have done beyond what they are
expected to do. They always put his comfort, development and wellbeing at the centre of everything they do. I couldn't thank them enough even if we tried. My 2 will continue to attend the nursery during the half terms. In short, it is a brilliant nursery and worth every penny you spend, no challenges are too big or small to solve.

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Review from Charlotte D (Mother of Child) published on 7 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Top marks for this Nursery. All the facilities are spotlessly clean and tidy. There is an amazing garden full of fun things to do and a place for my daughter to have the utmost fun. Staff are friendly, kind and caring I love the way they are educating the same values as her home environment. Communication
is of the utmost importance to me and this is actually what you receive with the eylog app. I can see her sleep patterns to what she has eaten to the special moments I would have missed.
My daughter comes home happy and contented.
As a parent, I would not wish for my Daughter to be anywhere else. Safe, fun and perfect.

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Review from Sara C (Mother of Child) published on 3 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl went to Tops at the age of 10-months and attended full-time until she started school this September. I honestly cannot rate this nursery enough. I have always worked full-time and never worried about how she was doing as I knew the staff was looking after her well. She learnt lots and
developed really well. The staff are all amazing, attentive and communication with parents is excellent. I have no hesitation in recommending this nursery to any parent!

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Review from Charlotte M (Mother of Child) published on 3 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recommend this nursery to all my parent friends. My daughter has now been here for a year and moving up to the preschool from the investigator's room. She settled incredibly quickly for a child who doesn’t settle without me for any other family or friends. This was such a relief for me as I had anxiety
about leaving her too, but I would not trust anywhere else! The staff here are incredible; they take the time to learn your child and their interests and build professional rapports with their warm, nurturing attitudes. The setting itself has had so much time and thought put into the children’s play and entertainment! Each part of the room has been carefully structured for imaginative and explorative play! The manager and her team are so professional and kind; they go above and beyond in their work!
It’s quite obvious why they’re a 5* setting! Well done Tops!

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Review from Sophia B (Mother of Child) published on 3 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the nursery are very friendly and approachable. They always put my child's comfort, development and wellbeing at the centre of everything they do. My child is always keen to go nursery, and I guess this may be due to the care and attention he receives from his key worker.
The care and
attention, even at times when he is unsettled, means I can go to work and rest assure that I may not get a call to pick him up.

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Review from Miranda S (Mother of Child) published on 3 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Tops nursery. Every need of the child (and the parent) is catered for where possible. They are an exceptionally professional, hardworking and committed team. They have been absolute troupers throughout Covid19, and I would expect nothing less from them as they are a truly caring,
competent and dedicated team that works together for the good of everybody. Absolutely Outstanding. I’m devastated my four-years-old has to leave for big school now!

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Review from Bethany R (Mother of Child) published on 3 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started with Tops Day: Newport back in February this year, she attended for 2-months before the country went into lockdown, and we were forced to stay at home. For those 2-months, she settled in so well and had a lot of fun. She had a couple of settle sessions before joining for full days
and was naturally a little nervous, however, the wonderful staff made her feel so at ease! They cuddled her and played with her, to the point where we’d go to pick her up at the end of the day, and she wouldn’t want to leave! Since lockdown has eased and it became time to return to the nursery, I was a little worried about how she would be going back. 5-months is a long time to be away from what was a familiar setting, and she has spent that time with mummy every day. However, yet again, the staff have made it very comfortable and fun for her, and I have every faith in them! It is such a beautiful, happy setting, and everyone is more than lovely! They are very hardworking and just utterly fabulous!

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Review from Katie B (Mother of Child) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is so happy at Tops; she can't wait to go there! The facilities are amazing, and there are always so many educational activities and fun learning. The children are always well cared for and safe, and my daughter gets on so well with all the lovely staff.
I couldn't recommend Tops enough!

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Review from Chloe S (Mother of Child) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful. My son thoroughly enjoys going, very happy.
The rooms are a nice place to be, kids have plenty of space outside to play, which is lovely, as they can choose to be indoors or out.

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Review from Lucy C (Mother of Child) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My older son went to Tops and loved it, and my daughter started in the baby room and is just about to start pre-school, she loves it too. The staff are faultless in their diligence and care, both to the child and the parent. Staff are approachable and always go the extra mile. My daughter's transition
from the two's room to preschool has been handled very well, and I'm confident she will love preschool as much as the other two rooms.

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Review from Emma H (Mother of Child) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly, due to COVID, I am unable to go into the nursery to drop off and collect my bo,y but I know he loves going as he almost runs to the door! All the staff are lovely and friendly, and happy to answer any questions I have instantly.
Initially, I was a little annoyed about the food cost (which is
a set cost regardless of having 1 or 3 meals a day) as my boy only stays for lunch, but I just have to deal with it, and he gets a lovely variety at lunch which he always eats.
The nursery is quick to contact me if he's had an incident, so I know he's well looked after, but also allowed to explore and learn from his mistakes, which I actively encourage.

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Review from Kat N (Mother of Child) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves it. He is happy going in every day and comes home happy. Since we started meals at the nursery, he seems to like different foods and eats it all. It is nice for kids to try something else, and also it gives parents the idea of meals at home as well. I am very happy with the service
I receive, and I know my son is happy and safe. It is an amazing place, although I do miss going into the classrooms and seeing other children - meeting my son's friends etc. I just hope one day you will do the forest school again, as he really enjoyed it.

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Review from Andrew P (Father of Child) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my son started at Tops Day Nursery, he has gained in confidence and always looks forward to going to nursery. They have been very supportive of his needs and communicate well with his progress. The staff are very pleasant to talk too and make the setting very welcoming for my son and myself. I
would very much recommend this nursery for anyone’s child.

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Review from Phoenix B (Mother of Child) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery has been brilliant with my son who has just started again after lockdown. He was very emotional today, but the staff really did help him a lot, and I can’t wait for him to be back in properly and start making new friends. The staff are lovely, and I couldn’t appreciate it anymore, so thank
you all so much! See you all back next week.

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Review from Joanna J (Mother of Child) published on 1 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend this nursery. The staff are passionate and dedicated to their job. They have developed interesting and stimulating play areas, which change frequently to maintain the children's interest. They are very approachable and welcoming to parents and children. The office staff are very organised
and are quick to respond to questions.

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Review from Becky F (Mother of Child) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy has been attending Tops Newport since he was 6 months old, he is my first child and he is now 3.5years old. Tops staff were the first to notice my little boy had educational needs, they supported me in asking health visitor for a referral to early year special education and is now getting
so much support. I can not thank the staff at Tops enough they are always so kind, patient and even though my little boy can’t communicate verbally I know he loves his time at nursery. My little boy doesn’t always choose to join in with the group activities but the staff ensure he is always included, in whatever way my little boy is comfortable with. The staff go above and beyond you could not find a better nursery. I have recommended this nursery to all my friends and will continue to do so. The staff are amazing!!!

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Review from Olga K (Mother of Child) published on 25 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tops Day Nursery in Newport is an amazing place for kids. My child has attended the nursery since eight months of age and we loved the support and care he received throughout the years.
The nursery is located within the college grounds and far away from a busy main road. There is a good parking space
around the nursery which makes it easy to pick up and drop off your kids.
The rooms in the nursery are big, spacious and bright. And despite plenty of kids making a mess, the staff do a good job to keep the place in clean shape.
The staff are amazing! They are very dedicated, professional and support children’s development throughout the years. I also love the updates they send us online on my child’s milestones, including pictures.
My child absolutely loved Forest Club and there are other amazing extra activities in which your child can participate.
At the moment my child attends Hi 5 breakfast and after school clubs.

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Current Review Score: 8.7 (8.687)

Overview of Review Score

The Review Score of 8.7 (8.687) out of 10 for Tops Day Nurseries: Newport Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.595 for Tops Day Nurseries: Newport Nursery is calculated as follows: ( (72 Excellents x 5) + (1 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 84 Ratings = 4.595

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.092 Points relating to the number of positive Reviews for Tops Day Nurseries: Newport Nursery is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 number of registered child places is 12.2. 6 Positive Reviews ÷ 12.2 = 0.492

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Sophie

Sophie Wright

Job Title: Nursery Manager

Joined: 2011

Nursery Manager


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