Bright Horizons Kings Hill Day Nursery and Preschool has a Review Score of 9.9 (9.882) out of 10, based on 48 reviews in the last 2 years. Over all time Bright Horizons Kings Hill Day Nursery and Preschool has 113 reviews.
Review from Petra M (Mother of Child) published on 27 March 2025
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The staff are warm, caring, and truly invested in each child's happiness and development. They go above and beyond to create a nurturing, engaging, and safe space where little ones thrive. My daughter loves her time here, and seeing her excited to go in every day says it all.
The activities are stimulating and well-suited to their age, fostering creativity, social skills, and a love of learning. Communication is excellent, with regular updates and photos via the app.
I feel so lucky to have found such an outstanding nursery and couldn't recommend it more highly to any parent.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you for your glowing review! We're so happy to hear that both of your daughters have had such positive experiences at Bright Horizons Kings Hill. It's wonderful to know the staff, activities, and communication have made such a difference. We truly appreciate your recommendation!
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Review from Claire L (Mother of Child) published on 18 March 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you for your lovely review! We're so glad to hear your son settled quickly into his new room and enjoys his time with us. It's wonderful that the activities keep him engaged and that you're seeing the impact at home too.
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Review from Charlotte F (Mother of Child) published on 18 March 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you for your lovely review! We're so glad to hear your daughter has settled in and grown in confidence. We truly appreciate your recommendation.
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Review from Leanne G (Mother of Child) published on 14 March 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you for your kind review! We're so happy to hear how much your son has thrived with us.
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Review from Shen H (Mother of Child) published on 12 March 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you for your lovely review! We're so happy to hear how much your daughter has grown in confidence and thrived at our nursery.
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Review from D H (Uncle of Child) published on 6 March 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you so much for your kind words! We're thrilled to hear that your little one has made great progress and enjoyed his time at nursery. We'll be sad to say goodbye in September too, but we're so grateful to have been part of his journey.
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Review from T S (Mother of Child) published on 24 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you for your kind words! We're delighted your little one loves nursery, feels happy and enjoys the food.
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Review from V T (Mother of Child) published on 10 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you for your lovely review! We're thrilled to hear your little one is enjoying her time with us and sharing fun stories.
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Review from Daina T (Mother of Child) published on 10 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you for your wonderful review! We're so glad to hear that your daughter has thrived at Bright Horizons Kings Hill. It's great to know that our staff have built such positive relationships and are supporting her development. Thank you for your recommendation.
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Review from Frank O (Father of Child) published on 17 September 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you so much for your wonderful review! We're thrilled to hear that your daughter enjoys her time with us and that she feels happy sharing her experiences at home. The team look forward to welcoming your son soon and we truly appreciate the trust you've placed in the nursery to care for both of your children.
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Review from D J (Father of Child) published on 13 September 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.
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Review from Peter M (Father of Child) published on 13 September 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
We are delighted to receive your positive feedback, and we're thrilled to hear your son is thriving at our nursery.
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Review from Ruth D (Mother of Child) published on 13 September 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you for taking the time to share your valuable feedback with us. We appreciate your kind words.
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Review from N S (Mother of Child) published on 12 September 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you for your kind review! We're thrilled to hear that your settling sessions have gone so well and that your daughter is excited to attend. It's wonderful to know you've felt welcomed by our team.
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Review from S L (Mother of Child) published on 12 September 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
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Review from K B (Mother of Child) published on 12 September 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you so much for your kind review! We're thrilled to hear that your son has flourished and settled in well at Kings Hill Day Nursery. It's wonderful to know that our staff, especially his key worker and room worker, have made such a positive impact.
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Review from R C (Father of Child) published on 12 September 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you for your kind review! We're so glad to hear that your son settled in well and had a fantastic experience with us. The nursery will miss him too, and we appreciate your kind words about our team!
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Review from J M (Mother of Child) published on 12 September 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you for your lovely review! We're so happy to hear that your daughter loves her time at the nursery and feels so connected to her key worker. It's wonderful to know she's receiving the care and attention that makes her want to stay! We truly appreciate your kind words about our staff.
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Review from L Y (Mother of Child) published on 12 September 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you for taking the time to share your valuable feedback with us. We appreciate your kind words.
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Learning
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Staff
Food / Nutrition
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Review from K P (Mother of Child) published on 12 September 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Kings Hill Day Nursery and Preschool
Thank you for your lovely review! We're so happy to hear that your daughter loves her time at Bright Horizons Kings Hill. It's wonderful to know she feels welcomed and cared for in our community.
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The Review Score of 9.9 (9.882) out of 10 for Bright Horizons Kings Hill Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 48 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.882 for Bright Horizons Kings Hill Day Nursery and Preschool is calculated as follows: ( (513 Excellents x 5) + (54 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 574 Ratings = 4.882
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bright Horizons Kings Hill Day Nursery and Preschool is based on 48 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 129 number of registered child places is 25.8, which has been reached with 48 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Recipient:
Bright Horizons Family Solutions Ltd
Date: Tuesday 30 Apr 2019 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Thursday 01 Mar 2018 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Wednesday 01 Mar 2017 More details
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Job Title: Nursery Manager
Joined: 2021
Sam has been working for Bright Horizons since 2006, starting as a Nursery Nurse and advancing to senior management in 2011. Throughout her career, she has worked in various nurseries and now looks forward to managing and meeting the families at the Kings Hill setting.
Sam is passionate about providing high-quality care and a safe and secure environment for all children. She often spends time observing and mentoring staff as well as interacting with the children. She is deeply committed to ensuring that the company's vision of "Keeping Everyone Safe" is clearly evident in the nursery.
Job Title: Deputy Manager
Ella is the Deputy Manager of Bright Horizons Kings Hill. She began her career with Bright Horizons in 2011 as a bank staff member. Over the years, she has progressed from Nursery Nurse to Room Leader, and now to Deputy Manager, working in several of the organization's nurseries.
Ella is passionate about her role and is dedicated to providing children with the highest quality care experiences and outcomes. As the Nursery SENCO, she finds it rewarding to support the children and work closely with their families.
Job Title: Deputy Manager
Karissa is a mum of two and has worked in the childcare sector for over 15 years. She has experience with all ages but mostly enjoys working with younger children, as she feels building the foundation for their growth is paramount. She takes great pleasure in watching them develop and progress through the years.
She started her career as a nursery nurse and has worked her way up to her current role as Deputy Manager. She began her new journey with Bright Horizons in 2021, supporting children and ensuring the needs of the staff are met, encouraging and enabling progression. Karissa has a passion for supporting children and their families, providing outstanding care for each individual and meeting their needs.
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