Busy Bees Maidstone Hospital has a Review Score of 8.6 (8.603) out of 10, based on 7 reviews in the last 2 years. Over all time Busy Bees Maidstone Hospital has 86 reviews.
Review from Kelsey S (Mother of Child) published on 23 March 2020
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Overall Experience
4.0 out of 5
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Review from T M (Mother of Child) published on 23 March 2020
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4.0 out of 5
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Review from Faye M (Mother of Child) published on 20 March 2020
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5.0 out of 5
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Review from Claire R (Father of Child) published on 20 March 2020
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5.0 out of 5
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Review from Kirsty H (Mother of Child) published on 6 March 2020
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4.0 out of 5
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Review from Jamieleigh M (Mother of Child) published on 6 March 2020
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5.0 out of 5
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Review from Sheriff A (Father of Child) published on 6 March 2020
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4.0 out of 5
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Review from Lilian A (Mother of Child) published on 18 November 2019
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5.0 out of 5
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Review from A M (Mother of Child) published on 28 October 2019
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4.0 out of 5
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Review from D F (Mother of Child) published on 28 October 2019
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5.0 out of 5
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Review from K A (Father of Child) published on 28 October 2019
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4.0 out of 5
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Review from J M (Father of Child) published on 11 October 2019
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5.0 out of 5
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Review from Katya K (Mother of Child) published on 25 September 2019
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2.0 out of 5
Reply from Laura Hoare at Busy Bees Maidstone Hospital
If you wish to discuss this further then please contact me in line with our companies complaints procedure. Thank you.
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Review from Leanda C (Mother of Child) published on 2 November 2018
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4.0 out of 5
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Review from Alison G (Mother of Child) published on 27 September 2018
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5.0 out of 5
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Review from Daniel H (Father of Child) published on 10 May 2018
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Overall Experience
4.0 out of 5
That said, the care provided is very good, our daughter enjoys her time. I just feel further resources are needed in the window 5.30-6pm.
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Review from Kay M (Mother of Child) published on 10 May 2018
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4.0 out of 5
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Review from Kirsten H (Mother of Child) published on 10 May 2018
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5.0 out of 5
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Review from Victoria J (Mother of Child) published on 10 May 2018
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4.0 out of 5
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Review from M C (Father of Child) published on 10 May 2018
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5.0 out of 5
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The Review Score of 8.6 (8.603) out of 10 for Busy Bees Maidstone Hospital is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.590 for Busy Bees Maidstone Hospital is calculated as follows: ( (52 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 83 Ratings = 4.59
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.013 Points relating to the number of positive Reviews for Busy Bees Maidstone Hospital is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 112 number of registered child places is 22.4. 7 Positive Reviews ÷ 22.4 = 0.313
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Recipient:
Busy Bees Nurseries Ltd
Date: Thursday 01 Mar 2018 More details
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Job Title: Centre Director
Joined: 2013
Hello, I am Emma and am the Centre Director for Maidstone Hospital.
I have been working at Busy Bees since May 2013 and have supported a number of settings. I was the Centre Director at Brompton until August 2021 when we achieved an 'Outstanding' Judgement with Ofsted in January 2019.
I have moved across to Maidstone Hospital to embark on a new venture which I am very excited about.
I have a level 4 in childcare and management and have been in a managerial role across other settings since March 2004. I am dedicated, hardworking and very passionate about what I do and love sharing that vision in the setting with the team to ensure the little people we care about and nurture every day are getting the absolute best they deserve.
I have a beautiful daughter who is growing up too fast but makes me proud every day how she copes with her type 1 Diabetes since being diagnosed at the age of 5. It just goes to show the strength and determination these little people have, developing into their own characters which I am proud to be a part of.
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