Busy Bees Ashford Eureka Park

Eureka Leisure Park, Ashford TN25 4BN
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7.9 49 Reviews
Busy Bees Ashford Eureka Park, benefits from thoughtfully decorated and homely interiors, including sensory play areas, outdoor play, and tailored food menus, to achieve a childcare service capable of welcoming up to 108 children.

Self-directed play sessions, induction programmes and an open door policy for parents are some features of the service that make it extra-satisfying, with CCTV also incorporated and each child enjoying the guidance of their own 'key person'.

Care Provided by Busy Bees Ashford Eureka Park

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Jade Scotting (Centre Director)
  • Number of Childcare Staff
  • 32
  • Total Places for Children
  • 108
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays, Christmas Eve & New Years Eve

Busy Bees Ashford Eureka Park Reviews (49)

Total of 49, showing 21-40
7.9

Busy Bees Ashford Eureka Park has a Review Score of 7.9 (7.889) out of 10, based on 3 reviews in the last 2 years. Over all time Busy Bees Ashford Eureka Park has 49 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

Busy Bees staff have made my child incredibly happy throughout her stay every day. She always got home full of enthusiasm and a list of impressions and activities to tell us about at home. Staff are friendly, welcoming, kind and caring.

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Overall Experience  Overall Experience 5.0 out of 5

We could not fault this nursery. They go above and beyond to provide positive care. We couldn’t ask for better, they have given us more than enough confidence in them managing our son’s long term health condition. Our son is at much higher risk of choking due to a birth condition, we cannot thank the
staff enough for all their understanding, respect, knowledge, care and professionalism in providing outstanding care for him. From day one we felt confident that they were more than capable to provide the level of care he requires and they have given this and so much more. In particular, three members of staff have been absolutely amazing in providing his latest care, he absolutely adores “his ladies”. I would highly recommend the nursery and their branch whole team.

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Overall Experience  Overall Experience 5.0 out of 5

Both my children love/loved their times at Busy Bees. I enrolled my son at 18months old where he gained confidence and great relationships with the staff and other children. From the youngest room through to graduating preschool he was supported and felt confident in starting school. Every morning the
kids are welcomed with big smiles and go off into nursery chatting away and happy and have lots to tell me about on our way home.

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Overall Experience  Overall Experience 5.0 out of 5

Wow-what can I say about this nursery?
It is absolutely brilliant and couldn’t wish for a better place for my little boy to go.
The staff are amazing so friendly and have great communication skills. Everything I have requested to help my little boys' needs has been taken into consideration and the
staff have done there best to accommodate and adapt there skills to help my son!
My son has been here for a year now and loves it he always says how great his teachers are and how many friends he has made.
The manager has been amazing in helping and support both me and my son along with all the other staff.
I can not recommend this nursery enough and if I were to have more children in the future I will definitely be sending them here.
Thank you to all staff for your help and support x

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Overall Experience  Overall Experience 5.0 out of 5

My personal opinion of Busy Bees Nursery at Eureka Park, Ashford is up to a high standard. The Staff are well organised, especially under these circumstances with the Covid-19. My Son is really happy here, gets on with all the children and has the pleasure of being liked by all the children. All the
activities they provide during the day and the tasty food they give during the day.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been at Busy Bees Eureka Park for 3 years now starting at just under 1 and will shortly be leaving to start school in September.
I highly recommend this nursery they have helped my son develop in leaps and bounds, nothing is too much trouble for the staff who are helpful even if you have
any minor issues.
Food is fresh and healthy with a wide variety of menus over the different seasons.
My son's key workers have always kept me up to date with his progress and have also found the parent app very useful to see what my son has been doing whilst I’m at work.
Thank you to all the staff a great team!

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Overall Experience  Overall Experience 5.0 out of 5

My one year old loves his days at this nursery, coming back home happy and tired from having fun all day. The staff are always friendly and helpful and we get great feedback on his day spent with them.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending this nursery for a year and a half and the staff have always done everything they can to make sure that he's happy, healthy and developing at his own speed.
He gets a friendly welcome in the mornings and I don't worry about leaving him with them so that I can concentrate on
work. My son also attended for some of the time through 'lockdown' and I was impressed by how well they were dealing with all of the changes and uncertainly that was going on (even when a large number of the staff were from other Busy Bees nurseries).
The nursery staff keep us fully informed and when the app updates come through it's great to see photos of my son enjoying himself and learning new skills. In general we're very happy with our nursery choice!

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Overall Experience  Overall Experience 5.0 out of 5

My child has been in the nursery since she was eight months old, she has always been well looked after and enjoys going in to see all of her friends and key workers. The nursery has remained open through the pandemic and all the staff have been amazing, helping all the children settle back in. The manager
and assistant managers have been extremely helpful in answering our questions and her key worker has been there to comfort and teach her about the virus through play! Would highly recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Busy Bees, in my opinion, is one of the best child care providers. Fantastic prices for the care my child receives, fresh-cooked meals every day, diverse meals too, the staff are always professional but very friendly and easy to talk to. My daughter's understanding and speech has come on leaps and bounds,
her ability to make friends has also blossomed. She already has basic knowledge on how to spell her name at three and gets to experiment with all kinds of fun creative things. Definitely five stars. (Mum of four).

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Overall Experience  Overall Experience 5.0 out of 5

My grand-daughter goes to this nursery and I have nothing but positive things to say. She is in the one to two's room and the staff are extremely friendly and welcoming. I also want to give them praise for how they have dealt with COVID-19, the staff are still smiling and carrying on like a normal day
which has really helped my grand-daughter settle back in.

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Overall Experience  Overall Experience 3.0 out of 5

Temporary placement for our son under lockdown as we are key workers. Twice I collected him with a soiled nappy; he wasn’t given the morning milk despite instructions: on a few occasions, I had to return to ask for some of his items that were missing: jacket, hat etc. I have little confidence in the
quality of care and attention the staff may provide.

Reply from Michelle Davies, Centre Director at Busy Bees Ashford Eureka Park

We are really sad to hear that you felt this way during your child’s temporary placement at our Busy Bees centre. We operate an open-door policy here and we are upset that these concerns were not raised with us at the time as we would have looked to rectify and solve any concerns or issues you may have had. Although you joined us on a temporary basis during the lockdown period, we are delighted that you decided to remain at our centre for the foreseeable future and that you have put your trust in us to care for your child. Please know in future that my door is always open if you ever want to discuss any concerns you have. Thank you, Michelle.


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Overall Experience  Overall Experience 5.0 out of 5

Very welcoming nursery with caring and supportive staff. Helped my daughter to settle as she was very anxious and has separation issues.
Excellent communication from the staff and great use of texts and parent zone.
Staff really got to know my daughter and supported her well both academically and
emotionally.

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Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic nursery. My daughter has been attending for over a year and loves it. They even have a breakfast bar for parents who have skipped breakfast and a hot drink. Which is helpful when in a rush. The staff are always welcoming and friendly.

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Overall Experience  Overall Experience 5.0 out of 5

My son is in the baby room (one - one and a half years), he settled quickly in this room, he is always greeted in a welcoming way. The room has been encouraging his walking during the month and he can now walk into the room. Observations are on the internet, so it's lovely to see the different things
he has been doing when I log in at home to the internet app.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been going to this nursery since she was months old. She is going there every day from 8am until 6pm and she loves it.
Every day the staff looking after her are keeping her busy and entertained. She is growing fast and has blossomed in the baby room and now in the older babies room.
We
are very happy, our baby girl is happy and excited every morning to go for an exciting day of activities, including observing new baby chicks for real!
The food given is of a good standard and we feel that our baby is having a diverse menu every day.
I would also like to recognise the additional services that this nursery is providing to parents: parents evening, invite to join kids for crafts during the day and extras like drinks and snacks and coffee in the morning that allow us to start the day very well.

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Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves this nursery. Dropping him off and seeing him run off to play happily; going to his carers who he loves and generally seeing him content to be there takes a worry away from me. The food served to him is nutritious and always more if it needs it. The place is clean and tidy (at
least in the mornings before the terrors get at it!) and the communication between the nursery and parents is excellent.

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Overall Experience  Overall Experience 4.0 out of 5

I love the nursery, staff are very nice, friendly and helpful. I love that my baby at 4 months gets to participate in small arts projects. They have provided a warm and nice place for her to thrive. The facilities are kept secure. Lots of toys (a lot more than I can personally provide) are available.
My daughter is happy and I am happy that she is being cared for.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter looks so happy and engaged and is having the best time playing and learning with the rest of the children.


The photos of her in Parentxone are amazing which shows me a little bit of her day. All the staff are brilliant and very helpful.


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Overall Experience  Overall Experience 5.0 out of 5

Cannot fault Busy Bess in Kennington. They have been amazing since my little girl joined at 9 months. She is now 3 and has only just moved up to pre-school. The transition from the previous room was amazing. All the staff are so helpful and friendly and are passionate about every child. They are always
changing the activities and lovely handmade gifts on days like Mothers Day and Fathers Day. They are especially good to mention my other half instead of saying Daddy. This means a lot for me and my daughter so she still feels involved.

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Current Review Score: 7.9 (7.889)

Overview of Review Score

The Review Score of 7.9 (7.889) out of 10 for Busy Bees Ashford Eureka Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.500 for Busy Bees Ashford Eureka Park is calculated as follows: ( (23 Excellents x 5) + (8 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 36 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.389 Points relating to the number of positive Reviews for Busy Bees Ashford Eureka Park is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 number of registered child places is 21.6. 3 Positive Reviews ÷ 21.6 = 0.139

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (1)

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Meet the Team (1)

Jade

Jade Scotting

Job Title: Centre Director

Hello my name is Jade, and I am the Centre Director here at Ashford Eureka Park. I've worked in childcare since 2008 and I am level 3 qualified and have certificates for designated safeguarding lead, SENCO, first aid at work and paediatric first aid.

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