Pennies Day Nursery - Newnham Court, Maidstone
Newnham Court Shopping Village, Bearsted Road,
Maidstone
ME14 5LH
Per day:
0-2 yrs £114.25
2-3 yrs £112.25
3+ yrs £111.25
Pennies Day Nursery - Newnham Court, Maidstone has a Review Score of 9.8 (9.793) out of 10, based on 30 reviews in the last 2 years. Over all time Pennies Day Nursery - Newnham Court, Maidstone has 162 reviews.
Review from Z D (Mother of Child) published on 14 November 2024
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social Media Manager at Pennies Day Nursery - Newnham Court, Maidstone
Thank you for sharing your experience! We're so glad to hear how well your daughter settled in, especially after the challenges of lockdown. It's wonderful to see how she grew in confidence and independence throughout her time with us, and we're delighted that she's continuing to enjoy her time at PKC after school. It means a lot to know we could support both you and your daughter during those early transitions. Thank you.
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Review from Georgia J (Mother of Child) published on 5 November 2024
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Newnham Court, Maidstone
Thank you so much for your kind words! We're thrilled to hear how much your children enjoy their time with us and that they come home with wonderful stories and creations. It's our pleasure to provide a fun, nurturing environment that keeps them engaged and happy. We're excited to welcome them back for the December Holiday Club!
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Review from Magdalena K (Mother of Child) published on 5 June 2024
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1.0 out of 5
Reply from Nursery Manager, Newnham Court Nursery Manager at Pennies Day Nursery - Newnham Court, Maidstone
Pennies prides itself on communication and transparency with Parents, our Nurseries operate an open-door policy for families to discuss concerns. It's my understanding you approached a Manager on your settling-in visit about your child's individual needs not being met; the Manager explained why we couldn't fulfil your request in the baby room, due to it not being suitably set up for potty training. Though you didn't agree, you accepted her explanation continuing your child attending. Receiving your written notice and complaint, we launched an investigation of your claims of the room being out of ratio, looking back at staff rotas and room rotas, we can't locate a time the room was out of ratio or running at the capacity of children you claimed in the room at the time. The Manager responded to your complaint via email; subsequently, we have offered to meet to discuss concerns, our findings from the investigation and to discuss in depth why we have policies and procedures in place.
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Review from M E (Mother of Child) published on 20 October 2023
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Newnham Court, Maidstone
It's wonderful to hear that your son is thriving at Pennies Newnham Court and that you've had such a positive experience with the staff and the nursery. Finding a place that genuinely cares about your child's well-being and development is truly invaluable.
The strong communication and regular updates you receive about your son's activities and progress are a testament to the nursery's commitment to keeping parents informed and involved in their child's journey. It's reassuring to see that they go the extra mile to ensure you're part of his day-to-day experiences.
It's clear that the care and dedication of the staff have made a significant impact on your child's growth and happiness, and it's heartwarming to know that he is in such good hands. Your gratitude is a testament to the hard work and commitment of the entire Pennies team, and it's evident that they are making a positive difference in your son's life. Thank you for sharing your appreciation.
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Review from A M (Mother of Child) published on 27 July 2023
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Newnham Court, Maidstone
Thank you so much for sharing your wonderful experience with Pennies Day Nursery - Newnham Court. We're absolutely thrilled to hear that you've had an amazing journey with us and that your child has benefited from our nurturing environment.
We believe in providing a well-rounded learning experience, and we're delighted to have played a part in teaching your child essential skills such as communication, friendship, and teamwork. These skills will undoubtedly serve them well as they continue to grow and develop.
Our summer fun days hold a special place in our hearts as they bring joy and excitement to both the children and parents. Creating a happy atmosphere and fostering a sense of community is essential to us, and we're thrilled to know that these events provide an opportunity to meet and spend time with other parents, children, and staff.
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Review from Catherine B (Mother of Child) published on 27 July 2023
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Newnham Court, Maidstone
Thank you for sharing your heartwarming experience with us! We are incredibly grateful to have had your daughter as part of the Pennies Day Nursery - Newnham Court, Maidstone family since 2020. It's heartening to know that she will soon be transitioning to Infant school with a solid foundation for her development and learning, all thanks to the care, support, and encouragement provided by our dedicated staff.
We take great pride in fostering a nurturing environment that promotes confidence, independence, and happiness in each child. It brings us immense joy to hear that your daughter has made friends and formed a special bond with her key workers.
Supporting every child's unique journey is of utmost importance to us, and we're glad that our staff recognised and addressed her individual needs. Thank you for entrusting us with your daughter's early education and development. It has been a pleasure to be a part of her journey and witness her growth and happiness.
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Review from Hannah M (Mother of Child) published on 24 July 2023
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Newnham Court, Maidstone
Thank you so much for your kind words! We are absolutely thrilled to hear about your amazing experience with our term-time Preschool. It's been a pleasure and an honour to have both of your children attend our nursery, and we're delighted to have played a part in their early education and development.
We take great pride in our dedicated team of staff members who go above and beyond to provide the best care and support for the children. We're glad to hear that two staff members, in particular, have made a significant impact on your children's experience with us. Their commitment, compassion, and dedication are truly valued and cherished.
Preparing children for their next big step – starting school – is a responsibility we take to heart. We believe in providing a nurturing environment where children can learn, grow, and thrive, and it's heartwarming to know that we've helped get your children ready for this exciting new chapter.
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Review from P O (Father of Child) published on 19 July 2023
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Newnham Court, Maidstone
Thank you so much for your wonderful review of Pennies Nursery! We're thrilled to hear that you find our nursery to be a great place for your child's development. Creating a stimulating and nurturing environment is a core part of our mission, and we're glad that you've noticed the positive impact on your son's growth.
Our dedicated staff takes great pride in their work, and we're delighted that you appreciate their efforts. They strive to provide the best care and education for each child, fostering a supportive and loving atmosphere.
We're excited to welcome your little one soon! We look forward to extending the same warm and caring experience to your younger child as we have for their sibling.
Thank you for being a part of our nursery community, and we genuinely appreciate your kind words and support.
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Review from R B (Mother of Child) published on 4 April 2023
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Newnham Court, Maidstone
Thank you for your review, our staff work hard to ensure every parent feels at ease when sending their children to Pennies. When parents recognise that this experience works for their child and choose to share this experience, it's a real boost for our staff to see such a review.
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Review from S W (Father of Child) published on 22 March 2023
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Newnham Court, Maidstone
Thank you so much for taking the time to leave such a lovely review. We are glad to hear that our staff particularly your daughter's key people have gone above and beyond getting to know her. The goal is very much that each child should enjoy every moment at Pennies and we are glad that you have recognised this with the 'fun and original' activities. Thanks
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Review from K V (Mother of Child) published on 9 December 2022
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Newnham Court, Maidstone
Thank you for taking the time to leave a review, we are very pleased to hear that during a recent stay-and-play session you were happy with the level of professionalism shown by our staff. As a family-run company, we pride ourselves upon making positive experiences for both the parents and children that attend and visit our setting.
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Review from C H (Mother of Child) published on 15 September 2022
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Newnham Court, Maidstone
Hello, thank you for taking the time to review Pennies Kids Club at Newnham Court, our team try their best to make sure there is a variety of engaging and creative activities for children of all ages to enjoy and we are glad to hear your son loves coming along!
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Review from Kirsty D (Mother of Child) published on 18 July 2022
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Newnham Court, Maidstone
Thank you so much for taking the time to write this review. To see a comment like "make every child feel at home." is what we're always aiming for as a family-run business. Sharing your positive experience and taking time to mention that our facilities are 'amazing' is great to read. Thank you!
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Review from Raya M (Mother of Child) published on 13 July 2022
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Newnham Court, Maidstone
Thank you so much for taking the time to post this and for noticing the range of things we do - from the food to the information received. We're glad you are happy with Pennies the team always try their best to ensure that parents are kept up-to-date throughout. Thanks again.
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Review from Marion C (Mother of Child) published on 30 March 2022
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Newnham Court, Maidstone
Thank you for taking the time to leave your lovely review; we are glad to hear that our staff were mindful of the change for your son. I will pass on your comments to the team about his love for the activities; we are constantly thinking of new ideas and activities for the children to keep them active and develop independence. I hope that your daughter enjoys Pennies as much as your son.
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Review from Katie G (Mother of Child) published on 7 March 2022
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Newnham Court, Maidstone
Thank you for your review, our staff work hard to ensure every parent feels at ease when sending their children to Pennies. When parents recognise that this experience works for their child and choose to share this experience, it's a real boost for our staff to see such a review.
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Review from Hollie K (Mother of Child) published on 7 March 2022
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Newnham Court, Maidstone
Thank you for taking the time to write this review and - particularly - for acknowledging that we worked hard during the pandemic. It was a challenge for the entire early years sector and every nursery had to make extra efforts. It's really pleasing for everyone involved at Newnham Court to realise our efforts made a difference.
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Review from Henrietta G (Mother of Child) published on 7 March 2022
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Newnham Court, Maidstone
Thank you so much for taking the time to write this review. To see a comment like "he now really enjoys every session and has grown in so many ways" is fulfilling for all the staff at Newnham Court. It's what we're always aiming for but we only know we have achieved this when parents feed back to us.
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Review from J F (Mother of Child) published on 3 March 2022
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Newnham Court, Maidstone
Thank you so much for sharing your positive experience and taking time to mention things that are important to us (like the fact we get out in all weathers). It's good to know your children have been happy with us and that you have too.
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Review from Nikki R (Mother of Child) published on 3 March 2022
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Newnham Court, Maidstone
Thank you so much for sharing the details of your daughter's journey with us and how she has come on in terms of confidence. That's part of what we aim for with every child and we always appreciate the time and effort involved when people post reviews recognising our efforts.
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The Review Score of 9.8 (9.793) out of 10 for Pennies Day Nursery - Newnham Court, Maidstone is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.793 for Pennies Day Nursery - Newnham Court, Maidstone is calculated as follows: ( (317 Excellents x 5) + (27 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (9 Very Poors x 1) ) ÷ 358 Ratings = 4.793
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Pennies Day Nursery - Newnham Court, Maidstone is based on 29 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 131 number of registered child places is 26.2, which has been reached with 29 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Head of Operations
Joined: 2004
Hi, My Name is Michaela and I hold a CACHE Level 3 and Level 4 in Childcare and Management.
My journey in the Early Years started 25 Years ago; 20 of these years have been in a Management position. I have worked with all age groups from 3 months through to 11 years. I strongly believe in the best for every child, and that every child should be acknowledged as a unique individual and given the opportunity to flourish to their full potential.
I believe myself to be level-headed in all aspects of the business and operations, and I enjoy focusing on the development of my team, casting vision, and giving the team the education and tools they need to create a rich environment for the children to thrive within.
Job Title: Nursery Manager
Joined: 2004
Hi, my name is Claire and I have worked at Pennies since 2004. I hold a diploma in child studies and CACHE NVQ level 3 and 4 in children’s care, learning and development. I have thoroughly enjoyed my years at Pennies working my way up to a management position where I am able to help and support staff with their professional journey.
Over the years I have looked after children right from babies up to 11 years but I particularly enjoy the older children in our out-of-school club. My position as nursery manager is one I enjoy the challenge of. Being part of a child’s start in life is a rewarding career and I believe it is important that children can develop and flourish in a safe and secure environment.
Job Title: Joint Nursery Manager
Joined: 2010
Hello, I’m Jo and I've been part of the Pennies team since 2010. I hold a level 3 NVQ certificate in Children’s Care, Learning and Development. I have enjoyed being part of the teams in different age groups around the nursery before taking on Senior and Head of Unit positions, leading onto Third in Charge and then to my current position of Deputy Manager. I enjoy being part of a vibrant Management team, working together to get the best outcomes for the nursery, our fantastic team of staff, and of course, the children we care for.
I take pride in knowing that families choose our Nursery to care for their children, where we can help them to thrive and give them the very best start in their early education. When I’m not at the nursery, I have two young sons who keep me busy. We enjoy park visits, picnics and chips at the beach.
Job Title: Deputy Manager
Joined: 2018
Hello, I’m Amy and I have been part of the Pennies team since 2018.
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