Bright Horizons Southborough Springfield Road Day Nursery

Springfield Road, Tunbridge Wells TN4 0RD
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8.9 38 Reviews
Southborough Springfield Road Day Nursery in Tunbridge Wells supports children under 3 years old.

Staff focused on delivering exceptional care and early education for children aged from 3 months to 2.5 years.

The nursery provides a warm home-from-home learning environment for babies and toddlers, with experienced staff providing expert care and education. All rooms have been designed to be flexible and allow children to flourish and explore while building a lifelong love of learning. The nursery has an exciting and secure all-weather garden for outdoor play, designed specifically for children under three.

The nursery operates a key person system to establish a secure relationship with each child, enabling staff to respond sensitively to the needs and behaviour of your child.

Meals are freshly cooked on-site to a varied and nutritionally balanced seasonal menu, helping children to establish healthy eating routines.

Bright Horizons Southborough Springfield Road Day Nursery is partnered with Southborough Woodlands Preschool.
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Care Provided by Bright Horizons Southborough Springfield Road Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Number of Childcare Staff
  • 9
  • Total Places for Children
  • 40
  • Age Range
    • from 0 years 3 months
    • to 2 years 6 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Southborough Springfield Road Day Nursery Reviews (38)

Total of 38, showing 1-20
8.9

Bright Horizons Southborough Springfield Road Day Nursery has a Review Score of 8.9 (8.858) out of 10, based on 5 reviews in the last 2 years. Over all time Bright Horizons Southborough Springfield Road Day Nursery has 38 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Both of my daughters have attended Springfield Road Bright Horizons since 2022 until now. I can honestly say that my wife and I have always felt that our children have been very well cared for and have always felt like they are safe and happy. The staff are all so lovely and welcoming, very knowledgeable
and show a great passion in their jobs which really shows when they have spoken to us over hand overs in the evening or on individual parents evenings. Both of our girls have always ran straight into nursery without looking back which is really reassuring, they also speak loads at home about the staff members. The nursery have gone the extra mile when caring for our youngest particularly and have catered to her very well with her own individual needs. Thank you so much Springfield Road, I couldn't recommend them enough!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Southborough Springfield Road Day Nursery

Thank you for your fantastic review! We're thrilled to hear that both of your daughters have had such positive experiences at Springfield Road Bright Horizons. It's wonderful to know the staff's care, knowledge and passion have made a real difference. We truly appreciate your recommendation!


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Overall Experience  Overall Experience 5.0 out of 5

We love Bright Horizons Springfield Road. Our son is so happy when we get to the door - his arms are out straight away for someone to take him off us and then he waves goodbye.
Since starting nursery, we have seen such a difference in his vocabulary and how he plays. Every day there seems to be something
new. It's so lovely to see.
We love the updates on the app - seeing how he is sleeping, what he is eating (and how much) but especially the updates on his learning and the activities provided for the children. A sign of a good day is when he (and all of his spare clothes) come home covered in paint/food/water/sand/playdough/gloop. Couldn't recommend this nursery highly enough.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Southborough Springfield Road Day Nursery

Thank you so much for your positive feedback and for recommending us!


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Overall Experience  Overall Experience 5.0 out of 5

We have been really impressed with Springfield Road Nursery; the staff are lovely, and our baby girl loves her nursery days. She doesn't look back when we drop her off and always comes out with a smile. Really appreciate the staff's time to let us know how she is getting on and getting regular updates
on the app. It's obvious the staff really care, the activities are great, and the environment is perfect for our baby to develop. As a new mum going back full time knowing she enjoys her time at nursery means so much.

Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons Southborough Springfield Road Day Nursery

Hello! We are delighted to receive your positive feedback, and we're thrilled to hear your daughter is settling into our nursery and thriving.


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Overall Experience  Overall Experience 4.0 out of 5

Our little lad attends Bright Horizons Southborough Springfield Road Day Nursery twice a week and we are very happy with the provision. He seems really happy there as he waltzes in giving us a wave goodbye and is always happy when we pick him up. The updates through the app are lovely to receive and
staff are always happy, smiley, polite and helpful - most importantly, they look like they have a good relationship with our son. Our lad has a couple of dietary requirements and these are always catered for by the team. We are very happy with the nursery.

Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons Southborough Springfield Road Day Nursery

Hello, thank you so much for your positive feedback!


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Overall Experience  Overall Experience 5.0 out of 5

Our child attends Bright Horizons Springfield Road and they absolutely love their time there. The staff are all caring and dedicated and provide us with regular updates throughout the day, as well as routine progress reports. There is also plenty of opportunity to ask questions and get involved in other
activities. The staff go above and beyond to make sure the children have a great experience, and we know our child is safe and happy. We have really noticed the positive development - motor skills, language, engaging with other children and adults and we know that this is down to Springfield Road’s support.

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Overall Experience  Overall Experience 5.0 out of 5

My son is very happy at this nursery. He goes in with a smile and I know that he participates in many different engaging activities when there. He settled very quickly and has clearly developed a good bond with the staff. Highly recommend.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Southborough Springfield Road Day Nursery

Hi, we are pleased to hear that you are happy with our nursery and our activities. Thank you again for taking the time to leave us your review.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing staff, really good with my daughter that attends the Bright Horizons Southborough Springfield Road Day Nursery in Southborough, you couldn't pick a better staff team if you tried! The staff are really good with her learning development and potty training at the moment.
10000% recommend.

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Overall Experience  Overall Experience 5.0 out of 5

The team made settling in a painless experience. They were really caring and thoughtful throughout the experience. Now, a few months on, our child loves going to nursery more than anything. The team upload meals, sleep and nappy changes on the app, as well as sometimes images of what the kids have been
up to that day. As our child has grown, they have been excellent at following our requests - fewer naps, and changes to food. We ask one member of staff something once, and they all follow the instructions from then on. They seem to have great communication internally and know the kids really well.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing, always so happy and helpful. Always willing to help you and guide you, if you have any questions. Will always address any issues if they arise, in regards to behaviour, any observations they have made, good or bad. I feel so happy, knowing my child is happy and in a safe, caring
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Overall Experience  Overall Experience 5.0 out of 5

I love the day nursery for my son! He absolutely loves going there so much. He has grown and learnt so much more than would be expected and he surprises me every day! The staff are incredible and couldn't thank them enough! One staff member is an amazing key person and will always do a great handover
and morning chat also! My son has always been so happy coming in with her and always talks about her at home. All staff are so welcoming and are brilliant!

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Overall Experience  Overall Experience 5.0 out of 5

I find the staff at Springfield Road very kind and engaging. They take such an active role in supporting my son at nursery. The food and play is very varied, which is fantastic. My son has such a great time at nursery and is always happy to be there! I would really recommend to local parents, you all
do an amazing job!

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Overall Experience  Overall Experience 4.0 out of 5

My daughter loves going to nursery and she is always talking about the people she spends some of her days with. She has learnt so much and when we continue learning at home it's wonderful to see and hear what she has been doing at nursery. I would 100% recommend this nursery to friends and family!

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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care our daughter receives at Springfield Day Nursery. From day one, the staff made us feel confident in the care that they provide. They are all so attentive and show warmth, kindness and sensitivity towards the children. Our daughter always seems excited to go there and
comes out smiling. The staff are very creative when choosing activities and our daughter enjoys fun and interactive activities every day with clear learning objectives. We get to see photos on the app of them having fun, which is a real bonus.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter is so happy at this nursery. She has built a special bond with the staff as well as a few friends. The staff put so much thought into the activities each day and it is always relevant to the season or things that happen in society, whether it is book day or the Platinum Jubilee etc. The
children spend lots of time outside in the garden and the updates I receive through the app gives me the information I need in terms of time slept, what she had for lunch and how much etc, as well as photos of the activities that the children did. Thank you, Bright Horizons, Southborough, Springfield Road, for taking such good care of my little girl!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter was so happy at the day nursery, she has just moved up to the pre-school to a bit of a wobbly start but I wanted to leave a review for all the girls at the pre-school to say a big thank you for everything they did. The time settling was amazing I really got to know everyone who would be
looking after my daughter. She still talks about the team!! Such a lovely place and she has learnt so much!! It’s such a weight off our minds knowing she is happy and cared for so well!!!

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Overall Experience  Overall Experience 5.0 out of 5

All the staff at Asquith woodlands Day nursery have been absolutely amazing with my son and I in our first year at nursery. They are thoughtful, caring and responsive and have made the transition much easier. The facilities are clean and they ensure the children are kept busy and entertained with varied
activities.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at this nursery are all very nice, my little boy settled really quickly and had a good relationship with all the staff. They provide lots of different activities for him to do when he is in. The nursery had a lovely garden and rooms with lots of space.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter enjoys nursery so much that she's begging us to leave the house each morning so she can head off to see her friends. The staff simply ooze with love, fun and positivity, and it's clear that the children's health and happiness are a top priority. On the whole, the food is home-cooked and
devoured by my daughter, although as a parent I would prefer fewer white carbs and processed food (cereal, white bread and custard are an everyday occurrence). Although not a great deal of garden space, the kids still get plenty of time outside, and will soon grow into the more spacious surroundings at the Woodlands Pre-school. We're so pleased we made the decision to join this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Being a first-time mum and due to be returning to work I was nervous about leaving my daughter. We started settling and I could tell straight away she loved it and the staff.


The toys and equipment are always set up so well. The nursery is clean and the staff just go above and beyond. She adores

the food and I also think the management team do a fantastic job, know all the children and really make you feel welcome. Thank you Woodlands.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent day nursery. All staff are tentative and professional. Our 18 month son has been very happy.

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Current Review Score: 8.9 (8.858)

Overview of Review Score

The Review Score of 8.9 (8.858) out of 10 for Bright Horizons Southborough Springfield Road Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.733 for Bright Horizons Southborough Springfield Road Day Nursery is calculated as follows: ( (44 Excellents x 5) + (16 Goods x 4) ) ÷ 60 Ratings = 4.733

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.125 Points relating to the number of positive Reviews for Bright Horizons Southborough Springfield Road Day Nursery is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 number of registered child places is 8. 5 Positive Reviews ÷ 8 = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

Meet the Team (2)

Michele

Michele

Job Title: Nursery Manager

Michele is the Nursery Manager of Bright Horizons Southborough Springfield Road. With over 20 years of experience in the early years sector, she has continuously upskilled herself to be an amazing leader.

Michele particularly enjoys providing exceptional care and learning for each individual child at her nursery, along with their families. She finds it incredibly inspiring to watch the children grow and develop with the support of her staff. She firmly believes that working in this sector has been the most rewarding path she could have chosen.

... Read more
Laura

Laura

Job Title: Deputy Manager

Laura has been with Bright Horizons for many years and has over 10 years of experience in childcare. She started at our Tonbridge nursery in December 2014 as a nursery nurse in the baby room and worked her way up to senior nursery nurse, room leader, and eventually became third in charge. Returning back to work after her maternity leave in 2021, she became the room leader of the toddler room and also supported the pre-school room.

In January 2022, she moved to Southborough Springfield Road Nursery to take on the Deputy Manager's role. A role that aligns perfectly with her experience and career path.

In her personal time Laura loves spending time with her family.

... Read more

Frequently Asked Questions about Bright Horizons Southborough Springfield Road Day Nursery

What is the Age Range of Children that Bright Horizons Southborough Springfield Road Day Nursery accepts?

Bright Horizons Southborough Springfield Road Day Nursery accepts Children aged from 0 years 3 months to 2 years 6 months.

What Days & Hours is Bright Horizons Southborough Springfield Road Day Nursery Open?

Bright Horizons Southborough Springfield Road Day Nursery is open: Monday 07:00-18:00, Tuesday 07:00-18:00, Wednesday 07:00-18:00, Thursday 07:00-18:00, Friday 07:00-18:00.

How many Children does Bright Horizons Southborough Springfield Road Day Nursery have capacity for?

Bright Horizons Southborough Springfield Road Day Nursery has capacity for a total of 40 Children.

How far is Bright Horizons Southborough Springfield Road Day Nursery to the centre of Tunbridge Wells?

1.6 mile(s) as the crow flies, distance by road may be significantly further.