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Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool has a Review Score of 9.5 (9.534) out of 10, based on 28 reviews in the last 2 years. Over all time Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool has 116 reviews.
Review from A K (Mother of Child) published on 8 January 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Thank you for your lovely review! We're so happy to hear that your daughter has come out of her social shell and formed strong bonds with her teachers.
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Review from Charlene C (Mother of Child) published on 17 December 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Thank you for taking the time to share your valuable feedback with us. We're thrilled to hear your child is settling in and thriving at our nursery. Thank you for your recommendation.
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Review from Chloe S (Mother of Child) published on 13 December 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Hello, thank you so much for your positive feedback and for recommending us!
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Review from Staci K (Mother of Child) published on 13 December 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.
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Review from E G (Mother of Child) published on 13 December 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
We are delighted to receive your positive feedback and we're thrilled to hear your child is thriving at our nursery.
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Review from M G (Mother of Child) published on 28 November 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Thank you for your 5-star review and for sharing your positive feedback with us!
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Review from J W (Father of Child) published on 14 November 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Thank you for your feedback and for sharing your experience with us.
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Review from C B (Mother of Child) published on 16 October 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Thank you for your heartfelt review! We're so glad to hear that your experience at Bright Horizons Springfield Lodge has been positive over the years. Thank you.
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Review from Christina B (Mother of Child) published on 7 October 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.
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Review from C H (Father of Child) published on 2 October 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Thank you for sharing your experience. We appreciate your feedback. If you have further concerns or would like to discuss your experience, please contact the nursery manager who can assist, alternatively please contact our parent enquiry team at 0330 433 2460 or parentenquiry@brighthorizons.com.
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Review from Rachel W (Mother of Child) published on 17 September 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Thank you so much for your wonderful review! The nursery is thrilled to have been a part of both your son and daughter's early years over the past seven years. Thank you for your recommendation. We wish your daughter all the best as she starts school.
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Review from L S (Mother of Child) published on 1 July 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
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Review from Rebecca L (Mother of Child) published on 1 July 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Thank you for your glowing recommendation! We're delighted to hear that you feel reassured by our caring team and that we could support your child's milestones. It's great to know you appreciate the personalised touches, like the detailed food updates and our outdoor activities. We're thrilled to be considered the best nursery in the area!
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Review from Jen W (Mother of Child) published on 25 June 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Thank you for your review. We did try and assist your daughter throughout her time with us and we are sorry to hear that you feel that we have let you down. We certainly miss your daughter, but we are so pleased that she is now settled and thriving in her new nursery.
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Review from Alex L (Father of Child) published on 15 May 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Thank you for your kind words and for entrusting us with his care and education. We're thrilled to hear about the positive impact our team has had on your son's confidence and speech and language development.
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Review from A G (Father of Child) published on 1 May 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Hello, thank you so much for your positive feedback!
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Review from Seyi A (Mother of Child) published on 15 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Thank you for sharing your wonderful experience with us! We're delighted to hear that your 2-year-old son has thrived since joining our nursery despite his initial separation anxiety. Thank you for your kind words.
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Review from April C (Mother of Child) published on 8 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Hello, thank you so much for your positive feedback! Thank you for recommending us!
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Review from Kunle S (Father of Child) published on 16 February 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Hello, thank you for your response. We're delighted to hear about your positive overall experience with the nursery. We truly appreciate your feedback and look forward to continuing to provide high-quality care for your child.
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Review from Shanice C (Mother of Child) published on 16 February 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool
Hello, thank you for sharing your experience! We're delighted to hear that Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool has had such a positive impact on your daughter's confidence and development. We're grateful for your kind words and are thrilled that she loves her nursery!
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The Review Score of 9.5 (9.534) out of 10 for Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.631 for Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool is calculated as follows: ( (255 Excellents x 5) + (51 Goods x 4) + (21 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 336 Ratings = 4.631
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.903 Points relating to the number of positive Reviews for Bright Horizons Springfield Lodge Dartford Day Nursery and Preschool is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 144 number of registered child places is 28.8. 26 Positive Reviews ÷ 28.8 = 0.903
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Recipient:
Bright Horizons Family Solutions Ltd
Date: Tuesday 30 Apr 2019 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Thursday 01 Mar 2018 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Wednesday 01 Mar 2017 More details
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Job Title: Nursery Manager
Joined: 2012
I have worked for Springfield Lodge since 2006 and started as a Nursery Nurse within our Tawny Owls Room. Before this, I worked in Australia for a year working within a very small nursery, very different in size to Springfield.
Within Springfield, I have worked my way up to a management position. I have seen the nursery go through several changes and two outstanding Ofsted inspections.
I hold a higher national diploma in Early Years Care and a BSc (Hons) degree in Health and Child Development.
From a very early age, I have always wanted to work with children and follow the footsteps of family members who have also followed this career path bringing knowledge and experience to help and support not only the children but my team.
Job Title: Deputy Manager
Hello, I am Jo the deputy manager.
I have worked in the childcare sector for over 25 years. I have a level 3 diploma in Childcare and Education. I have a wealth of experience, working as a nanny, a nursery practitioner, a room leader and in leadership roles, joining Bright Horizons in October 2022.
I enjoy working as a team and value everyone’s ideas, I have the passion to drive my team to be the best they can be.
Watching the children thrive and grow and seeing the differences we can make in a family’s life is what I find most rewarding about my job.
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