Bright Horizons Swanscombe Day Nursery and Preschool

Craylands Lane, Swanscombe, DA10 0LP
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9.9 98 Reviews
  • Bright Horizons Swanscombe Day Nursery and Preschool, Swanscombe
A spacious nursery in Swanscombe.

The bright and welcoming Swanscombe day nursery provides quality care to children aged 3 months to 5 years. The day nursery and preschool in Swanscombe is located just half a mile from Swanscombe town centre and Swanscombe Railway Station. They have a buggy storage area and an on-site car park to make pick-up and drop-off as convenient for you as possible.

As you step through their doors, you'll feel the warmth of their caring and experienced staff who are dedicated to creating a nurturing environment for your children. Like a second family, the team fosters a sense of belonging and security, making every child feel right at home. They love encouraging your child to explore all of their favourite extracurricular activities. This is why they offer ‘Hartbeeps’ sensory classes and football sessions with the support of a sports coach. There is also a dedicated cookery area, where your child can mix, whip and fold in the cooking club!

To support your child outside of regular nursery hours, they also have a breakfast, after school and holiday club for children aged 3 months to 8 years, where they can participate in a range of fun activities.

Your child will love the large outdoor play area with free-flow access from every room. So no matter your child’s age, they can move freely from the nursery to the sensory garden, playground or natural open space.

The long-standing staff would love to meet you and your child, so book a visit today and they will show you all the nursery has to offer during your own personal tour.

The Nursery is rated ‘Good’ by Ofsted as of October 2022.

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Care Provided by Bright Horizons Swanscombe Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Megan (Nursery Manager)
  • Number of Childcare Staff
  • 35
  • Total Places for Children
  • 134
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:30
    Tuesday 07:00-18:30
    Wednesday 07:00-18:30
    Thursday 07:00-18:30
    Friday 07:00-18:30
  • When Closed
  • Bank Holidays

Bright Horizons Swanscombe Day Nursery and Preschool Reviews (98)

Total of 98, showing 21-40
9.9

Bright Horizons Swanscombe Day Nursery and Preschool has a Review Score of 9.9 (9.892) out of 10, based on 32 reviews in the last 2 years. Over all time Bright Horizons Swanscombe Day Nursery and Preschool has 98 reviews.

Overall Experience

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Review from B S (Father of Child) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started in May 2023 and has really enjoyed his time at the nursery so far. He’s settled in so well and walks into the room to his key person without any tears. He’s developed lovely relationships with the staff in baby care 2. The staff are always caring and let me know how he’s been. The app
is fantastic, lots of information on how he’s eaten and slept throughout the day. The menu is varied and my son loves the meals provided. Really pleased with our choice of nursery so far.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Swanscombe Day Nursery and Preschool

Hello, we're thrilled to learn that you had a wonderful experience at our nursery. Thank you for choosing us, and for your positive feedback!


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Review from C E (Mother of Child) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl has been at Bright Horizons Swanscombe since 2021. She has special educational needs and has interaction and communication difficulties. The nursery, particularly the nursery manager and SENCO, have been so supportive of her. Everything from adjustments to her everyday care - to make
her comfortable, happy and encouraged to try new things and help her to interact with others - to apply for an EHCP, setting up a specialist teacher who supports her, implementing Speech and Language techniques, advice on schooling, all to help her progression. They have taken the time to understand her and support her and us as parents. I also love that every room has its own outside space so that your child can explore, as my little girl loves being outside! Please bear in mind if you have a picky eater that Bright Horizons has a set food menu, but the nursery do try to offer some alternatives. I am very thankful for the team’s support at Bright Horizons.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Swanscombe Day Nursery and Preschool

Hello, thank you for your 5-star review. Thank you so much for taking the time to share your positive feedback with us!


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Review from Suzanne M (Mother of Child) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Really pleased with the nursery so far, my 9 month old daughter has just started. The manager and the team in baby care have made her feel so welcome and she is settling so quickly. I was very nervous about her starting at 9 months, but the team have posted lots of pictures of her having a great time
which has reassured me. Thank you so much.

Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons Swanscombe Day Nursery and Preschool

Thanks so much for sharing your experience with us. We are thrilled to hear your child is thriving at our nursery.


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Review from Ify O (Mother of Child) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended this nursery since March 2022 and I am very pleased with the quality of care and support he currently receives. The staff members and the nursery manager have particularly stood out to me as they have really supported my son.

Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons Swanscombe Day Nursery and Preschool

Hello, thank you so much for your positive feedback!


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Review from Kirsty D (Mother of Child) published on 7 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started at Bright Horizons Swanscombe in June 2022 at just 4 months old and I have to say the nursery has just been amazing since day 1. My daughter has some medical needs and the nursery have just put me at ease and supported me through every stage of this.
Living far away from my family
means I have little support local to me, however, the nursery really does feel like my daughter's second family - she has such amazing relationships with her key people. The management team have been really supportive of my child's needs and are always there to talk to if I need advice.
Overall, I cannot recommend the nursery more, I was an anxious first-time mummy putting my trust in the team at Bright Horizons Swanscombe and it paid off. My daughter has learnt so much since starting at the nursery and the family app allows me to have so much involvement in her learning and development.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Swanscombe Day Nursery and Preschool

Hi, It is always so nice to hear words like kind, warm and friendly used to describe our staff. Thank you for choosing our nursery and leaving us your review.


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Review from J T (Grandmother of Child) published on 26 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My granddaughter has just started at this nursery I had to collect her on her 1st week as she was unwell. I must say what a lovely friendly nursery from the moment I arrived. All staff were very welcoming and genuinely concerned about the welfare of the little one. She seems very happy to be there and
is thriving. I would definitely recommend this nursery it is a lovely environment with plentiful outside space for the little ones to enjoy.

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Review from Stephen B (Father of Child) published on 16 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am impressed with the level of professionalism/expertise demonstrated by the teachers. They always make time to communicate with me and keep me informed about my daughter's progress/activities and offer guidance on how I can continue her development at home.
The nursery school itself is a wonderful
environment, with bright and stimulating classrooms, outdoor play area, and a variety of toys and equipment. As parent, it gives me great peace of mind knowing that my child is in such a safe and inviting setting.
Every day, she comes home with a smile on her face and new skills to show off, from sensory exploration to social interaction.
I am particularly grateful for the individual attention, taking the time to understand her needs and interests and tailoring their approach accordingly. It's clear that they genuinely care about her.
Overall, I cannot recommend this nursery school and its staff highly enough and I feel so lucky to have found such an amazing setting for my daughter.

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Review from J B (Mother of Child) published on 16 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started at Bright Horizons, Swanscombe in May at only 7 months old. The team have been fantastic at making me feel at ease leaving her in their care. I get regular updates through the app and pictures of her day, which is brilliant! The nursery is always clean and management staff are amazing
and so welcoming, the rooms are amazing and very stimulating for every child!
Great environment for my little lady to learn and grow!

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Review from Keye O (Father of Child) published on 16 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am profoundly in awe of how the nursery has developed over the course of time. An expanded and assorted pool of personnel has definitely contributed to this progress. The meticulousness and improved consideration to detail have been quite remarkable for both of my children.

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Review from W S (Father of Child) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little 'un' has been at Swanscombe, Bright Horizons for a year and a half and has been well looked after through her growing months.
All the carers have been very accommodating with her and helped her through her development.
We highly recommend this nursery.

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Review from Megan J (Mother of Child) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my baby was registered at the nursery they have been amazing - from keeping in touch calls/emails to arranging settle-in sessions, communication has been amazing. We were invited to attend events such as Mother’s Day craft afternoon even though my baby hadn’t started yet. As a first-time
mum with a young baby I was extremely anxious about her starting the nursery, but the team in baby care have put my worries at ease and made me feel so comfortable leaving her with them. A family book with all my daughter's family photos was made ready for her to start, she had her own peg before she started so from day one she had a sense of belonging.
I couldn’t recommend this nursery more if I tried! I have been truly blown away with the care for my child. The nursery administrator has been quick to answer questions and is always smiley and welcoming.
My daughter has a dairy allergy which fills me with dread, but the nursery has bent over backwards to ensure her needs are met. Amazing!

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Swanscombe Day Nursery and Preschool

Thank you so much for your review. Our team is delighted to see your daughter gain confidence and learn new things every day. As your child begins this exciting chapter, we look forward to working closely with you and your family.


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Review from Rebecca S (Mother of Child) published on 30 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Bright Horizons, Swanscombe do a fantastic job looking after my little boy! I couldn’t wish for a better nursery to send him to. It really is a family away from home. Amazing staff and such a lovely atmosphere.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Swanscombe Day Nursery and Preschool

Hello, thank you so much for your positive feedback!


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Review from Karen H (Mother of Child) published on 28 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been really impressed with the level of care shown by all of the workers here. My son has been exposed to so much he wouldn't have had a chance to experience at home, from language lessons to yoga. He really enjoys being attending. The nursery is also very supportive of all of our parenting
decisions.

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Review from Caroline N (Mother of Child) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very appreciative of the care and professionalism that the team has. Despite all the risks in the current climate, the nursery has done everything to remain open and look after our daughter so we could continue working. Our daughter has developed so much due to the varied activities she does
every day. I like the diary that documents her day as we are assured that she is well cared for, trying new foods and she always comes home with paintings and photos. We are thankful for the staff courtesy calls whenever she has a fall or a little accident which is rare.
The teachers are always cheerful and give really detailed handovers. We cannot be more thankful!

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Review from Darren J (Stepfather of Child) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Joining a nursery during a pandemic was never an easy decision, but both of us being key workers, we weren’t left with much choice. Understandably we were both anxious, especially not being able to view the nursery prior to starting. However, we were put at ease so quickly, the management team kept
in touch to ensure all questions were answered and all worries were put to bed straight away. Our child was allocated a key person before they even entered the nursery and they phoned prior to our child starting to make sure everything was okay and to find out everything there was to know about our little one. On arrival on our first day, we were greeted quickly and felt reassured, we were given leaflets all about the room our child was in and we were called around two hours after dropping off to tell us what a good time our child had. Communication has been amazing from registering until now which has really helped us get to know everyone and feel that our child is safe.

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Review from Sophia M (Mother of Child) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery. It’s so hard to begin with as you are trusting someone with the most precious thing in the world, but they make it so easy. Made us feel so comfortable. My daughter's key worker really is the loveliest person, my little girl really adores her. Really pleased with it all. Really secure
too, which is another factor out of the thousands, that I love about this place.

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Review from Joanna B (Mother of Child) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very enthusiastic and happy I feel very comfortable leaving my child there. Management is easy to talk to and quick to resolve issues. The staff settled my child in quickly and reassured me every step of the way.

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Review from H S (Mother of Child) published on 12 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am quite happy. The only improvement I can think of is more detailed information of child's activity. You may wish to look into an online website where parents can log-in to their child's account and see everything in terms of their daily activity and/or overall progress. Some other nurseries use
such websites/apps.

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Review from Karolina V (Mother of Child) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended this nursery since he was 9 months old. He is nearly three now and loves coming in!
Every key worker he had, has given him lots of attention and helped him become a confident boy he is today.
I can't thank everyone enough for being so warm and loving towards him. The team is currently
helping him with potty training and I can't be happier with the results! They're superstars!
Management is always happy and available.
Working their way through pandemic with extra care and understanding, always happy to answer questions and keeping me up to date with everything that's going on within the nursery.
I would highly recommend this nursery to anyone who is looking for a place.
Thank you, Swanscombe! You're like a second family to my son!

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Review from Penny R (Mother of Child) published on 16 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons has just been the most incredible nursery/pre-school for my son. They look after him like he's their own. The manager and deputy manager are incredible, and they go above and beyond to make sure my son is developing and learning to reach his potential.
My son has special needs, and
the lengths and breadths they have gone to ensure his inclusion has been amazing, some of the strategies and ideas they have had have just been so creative and intuitive always putting the needs of my son first.
I would highly recommend this nursery not only for its wonderful staff but for the above and beyond effort and approach they don't have to do but so kindly give in abundance.
The manager is especially a credit to the company, she has sacrificed personal days to be able to attend meetings about my son and always delivered on paperwork and reports that have been needed. and for that, I am so grateful.
I'm a very thankful and lucky mummy.

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Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for Bright Horizons Swanscombe Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.892 for Bright Horizons Swanscombe Day Nursery and Preschool is calculated as follows: ( (342 Excellents x 5) + (35 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 380 Ratings = 4.892

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Swanscombe Day Nursery and Preschool is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 134 number of registered child places is 26.8, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

Top 20 Large Nursery Groups 2019

Recipient: Bright Horizons Family Solutions Ltd

Date: Tuesday 30 Apr 2019 More details

Top 20 Large Nursery Groups 2018

Recipient: Bright Horizons Family Solutions Ltd

Date: Thursday 01 Mar 2018 More details

Top 10 Large Nursery Groups 2017

Recipient: Bright Horizons Family Solutions Ltd

Date: Wednesday 01 Mar 2017 More details

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Meet the Team (2)

Megan

Megan

Job Title: Nursery Manager

I have been involved in the early years sector since 2012, and my journey with Bright Horizons began in 2017. I started my career as a nursery nurse in a sizable nursery back in 2012 and have steadily progressed to become a Nursery Manager. Along the way, I have attained a level 3 diploma in childcare and further education, as well as a level 3 diploma in leadership and management. I am also qualified as a SENDCO, and I am currently pursuing my level 5 diploma in business management.


My role as a Nursery Manager is something I am truly passionate about. My goal is to provide top-notch care and education, creating an inclusive, engaging, and exciting environment where all children can learn and thrive.


Aynsley

Aynsley

Job Title: Deputy Manager

Hi, my name is Aynsley and I am the Nursery Manager.


Since 2015, I have been actively involved in the early years sector, and my journey in this field has been truly fulfilling. Prior to this, I spent six years working in a SEND department, where I had the privilege of working closely with children. Throughout my career, I have consistently sought to enhance my skills and knowledge to better serve the children in my care.


I am proud to hold a level 3 diploma in children's learning and development, as well as a level 3 diploma in leadership and management. These qualifications have been instrumental in shaping my professional growth and allowing me to take on greater responsibilities.


My progression within Bright Horizons has been significant, having started as a bank staff member and now proudly serving as the Deputy Nursery Manager. It's been an incredible journey, and I'm grateful for the opportunities that have come my way.


As the Deputy Nursery Manager, I am deeply passionate about my role and the impact I can make on the lives of children and their families. My primary focus is to provide high-quality childcare with enriching environments that foster learning and growth. One of the ways I achieve this is by mentoring and supporting our dedicated staff, helping them develop their own skills and expertise.


Being a good role model to others is also important to me. I believe that leading by example is a powerful way to inspire positive change and encourage the delivery of high-quality care across the nursery.


I wake up every day with a sense of purpose and dedication to making a difference in the lives of the children we care for. It is a privilege to contribute to their early years' development and create a nurturing space where they can flourish. I am excited about the journey ahead and the continued opportunities to learn, grow, and positively impact the lives of those in my care.


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