Bright Horizons Swanscombe Day Nursery and Preschool
Craylands Lane, Swanscombe,
DA10 0LP
Bright Horizons Swanscombe Day Nursery and Preschool has a Review Score of 9.9 (9.892) out of 10, based on 32 reviews in the last 2 years. Over all time Bright Horizons Swanscombe Day Nursery and Preschool has 98 reviews.
Review from Nikki D (Mother of Child) published on 14 February 2018
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5.0 out of 5
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Review from Stefanie O (Mother of Child) published on 12 February 2018
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5.0 out of 5
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Review from Sally P (Mother of Child) published on 8 February 2018
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4.0 out of 5
The office staff deserve mention too, they’re always really helpful and welcoming. A lovely nursery
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Review from Fay B (Mother of Child) published on 5 February 2018
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5.0 out of 5
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Review from N P (Mother of Child) published on 5 February 2018
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5.0 out of 5
Communication with the nursery has always been easy.
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Review from Rachel P (Mother of Child) published on 2 February 2018
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5.0 out of 5
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Review from Nwando A (Mother of Child) published on 2 February 2018
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5.0 out of 5
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Review from Lisa S (Mother of Child) published on 2 February 2018
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5.0 out of 5
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Review from Zara H (Mother of Child) published on 2 February 2018
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4.0 out of 5
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Review from Katy T (Mother of Child) published on 28 April 2017
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4.0 out of 5
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Review from Sally B (Mother of Child) published on 28 April 2017
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5.0 out of 5
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Review from Carmen L (Mother of Child) published on 4 April 2017
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4.0 out of 5
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Review from Suzanne T (Mother of Child) published on 31 March 2017
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5.0 out of 5
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Review from L T (Mother of Child) published on 30 March 2017
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5.0 out of 5
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Review from Angela S (Mother of Child) published on 30 March 2017
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4.0 out of 5
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Review from Sarah K (Mother of Child) published on 21 November 2016
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1.0 out of 5
Reply from Marketa Cardon, Bright Horizons Team at Bright Horizons Swanscombe Day Nursery and Preschool
We take all feedback seriously, and have tried to reach out to you on a number of occasions to discuss your concerns. We’d like to encourage you to contact us so we can discuss the points raised further. We’d also like to assure you that the safeguarding and well-being of our nursery children is our key priority at all times, we have rigorous systems and controls in place with clear safeguarding policies and procedures.
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Review from Kenny L (Father of Child) published on 5 July 2016
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5.0 out of 5
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Review from Jessica D (Mother of Child) published on 19 May 2016
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5.0 out of 5
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The Review Score of 9.9 (9.892) out of 10 for Bright Horizons Swanscombe Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.892 for Bright Horizons Swanscombe Day Nursery and Preschool is calculated as follows: ( (342 Excellents x 5) + (35 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 380 Ratings = 4.892
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bright Horizons Swanscombe Day Nursery and Preschool is based on 32 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 134 number of registered child places is 26.8, which has been reached with 32 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Recipient:
Bright Horizons Family Solutions Ltd
Date: Tuesday 30 Apr 2019 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Thursday 01 Mar 2018 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Wednesday 01 Mar 2017 More details
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Job Title: Nursery Manager
I have been involved in the early years sector since 2012, and my journey with Bright Horizons began in 2017. I started my career as a nursery nurse in a sizable nursery back in 2012 and have steadily progressed to become a Nursery Manager. Along the way, I have attained a level 3 diploma in childcare and further education, as well as a level 3 diploma in leadership and management. I am also qualified as a SENDCO, and I am currently pursuing my level 5 diploma in business management.
My role as a Nursery Manager is something I am truly passionate about. My goal is to provide top-notch care and education, creating an inclusive, engaging, and exciting environment where all children can learn and thrive.
Job Title: Deputy Manager
Hi, my name is Aynsley and I am the Nursery Manager.
Since 2015, I have been actively involved in the early years sector, and my journey in this field has been truly fulfilling. Prior to this, I spent six years working in a SEND department, where I had the privilege of working closely with children. Throughout my career, I have consistently sought to enhance my skills and knowledge to better serve the children in my care.
I am proud to hold a level 3 diploma in children's learning and development, as well as a level 3 diploma in leadership and management. These qualifications have been instrumental in shaping my professional growth and allowing me to take on greater responsibilities.
My progression within Bright Horizons has been significant, having started as a bank staff member and now proudly serving as the Deputy Nursery Manager. It's been an incredible journey, and I'm grateful for the opportunities that have come my way.
As the Deputy Nursery Manager, I am deeply passionate about my role and the impact I can make on the lives of children and their families. My primary focus is to provide high-quality childcare with enriching environments that foster learning and growth. One of the ways I achieve this is by mentoring and supporting our dedicated staff, helping them develop their own skills and expertise.
Being a good role model to others is also important to me. I believe that leading by example is a powerful way to inspire positive change and encourage the delivery of high-quality care across the nursery.
I wake up every day with a sense of purpose and dedication to making a difference in the lives of the children we care for. It is a privilege to contribute to their early years' development and create a nurturing space where they can flourish. I am excited about the journey ahead and the continued opportunities to learn, grow, and positively impact the lives of those in my care.
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