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Spring Grove School Nursery has a Review Score of 8.5 (8.529) out of 10, based on 7 reviews in the last 2 years. Over all time Spring Grove School Nursery has 47 reviews.
Review from G I (Mother of Child) published on 25 November 2024
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Reply from Nicola Lee-Browne, Head of Marketing and Admissions at Spring Grove School Nursery
Thank you for your review, we are delighted that your daughter is enjoying her time in our Teddies (2-3-year-olds) class.
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Review from N W (Mother of Child) published on 20 November 2024
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Reply from Nicola Lee-Browne, Head of Marketing and Admissions at Spring Grove School Nursery
Thank you for your review. We are so glad your son has settled well at Spring Grove Nursery, and that he is enjoying our fantastic outdoor space. Thank you also for your helpful feedback about communication - this is certainly something that we can review moving forward.
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Review from H H (Mother of Child) published on 20 November 2024
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Reply from Nicola Lee-Browne, Head of Marketing and Admissions at Spring Grove School Nursery
Thank you for your lovely review - we are so pleased that your daughter has settled well and is flourishing in the Nursery.
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Review from Georgia P (Mother of Child) published on 18 November 2024
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Reply from Nicola Lee-Browne, Head of Marketing and Admissions at Spring Grove School Nursery
We are very sorry to receive this review. We appreciate that your recent feedback has been acknowledged and addressed, and we continue to work closely with you on any ongoing concerns. We would like to clarify that your complaint did not relate to any safeguarding matters; therefore, we feel that the 1-star rating for safeguarding does not fairly or accurately reflect the high standards of safeguarding at Spring Grove Nursery. All of our staff are dedicated to safeguarding and promoting the welfare and development of children at Spring Grove, as evidenced by the 'Excellent' rating awarded in our most recent inspection, which included safeguarding standards. We value open communication and have a reflective culture built on feedback and improvement. In recent conversations, you have shared very positive feedback about both the Teddies and Giraffes classes in our Nursery. We're truly sorry this is not reflected in the review ratings given here.
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Review from E B (Mother of Child) published on 6 March 2024
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Reply from Nicola Lee-Browne, Head of Marketing and Admissions at Spring Grove School Nursery
Thank you for your lovely review - we are delighted that your son is enjoying his sessions in forest school, as well as French, music and PE. We are extremely proud of our pre-school provision so thank you for your recommendation.
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Review from Amelie H (Mother of Child) published on 27 February 2024
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Reply from Nicola Lee-Browne, Head of Marketing and Admissions at Spring Grove School Nursery
Thank you for your lovely review - we are so glad that your daughter is enjoying life in the Giraffes class!
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Review from Jacqueline P (Mother of Child) published on 27 February 2024
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Reply from Nicola Lee-Browne, Head of Marketing and Admissions at Spring Grove School Nursery
Thank you for reviewing Spring Grove Nursery and for your recommendation - we're delighted that your child is enjoying it and progressing so well.
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Review from N G (Mother of Child) published on 10 January 2023
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Reply from Carol Clarke, Head of Early Years at Spring Grove School Nursery
Thank you for your review - it means a lot to our staff to get such positive feedback. We pride ourselves on our collaborative relationships with parents, and on encouraging children to be both independent and enquiring to support their confidence and wellbeing.
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Review from Siobhan B (Mother of Child) published on 9 December 2022
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Reply from Carol Clarke, Head of Early Years at Spring Grove School Nursery
Thank you for your review, we are very glad that you are pleased with the progress of your boys at Spring Grove Nursery in both the Teddies and Giraffes classes.
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Review from A W (Mother of Child) published on 1 December 2022
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Reply from Carol Clarke, Head of Early Years at Spring Grove School Nursery
Thank you for the lovely review - we're very glad that your daughter is flourishing at Spring Grove Nursery, and that she enjoys the outside space.
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Review from Sujata G (Mother of Child) published on 24 November 2022
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Reply from Carol Clarke, Head of Early Years at Spring Grove School Nursery
Thank you for your review - we are very excited to have recently introduced Forest School for the nursery children, and we're very glad that your children enjoyed it!
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Review from C S (Mother of Child) published on 3 March 2022
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Reply from Carol Clarke, Head of Early Years at Spring Grove School Nursery
Thank you for your review - I am glad that your son has settled in so well in our nursery.
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Review from E C (Mother of Child) published on 10 January 2022
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Reply from Carol Clarke, Head of Early Years at Spring Grove School Nursery
Thank you for the review and particularly for the praise for our fantastic team - it's always lovely for our staff to get such great feedback.
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Review from S K (Mother of Child) published on 11 November 2021
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Review from E S (Mother of Child) published on 1 November 2021
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Reply from Carol Clarke, Head of Early Years at Spring Grove School Nursery
Thank you for your review and recommendation - we pride ourselves on the quality of our wonderful staff, and we are lucky to have such a large amount of outdoor space for the children to enjoy.
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Review from D G (Mother of Child) published on 1 November 2021
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Reply from Carol Clarke, Head of Early Years at Spring Grove School Nursery
Thank you for your review - we're very glad that your son has settled in so well and is enjoying the toys, activities and outdoor space.
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Review from Virginia S (Mother of Child) published on 12 October 2021
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Reply from Carol Clarke, Head of Early Years at Spring Grove School Nursery
Thank you for your review - we offer sessions of French, music, and PE to all 3-4-year-olds and have recently started taster sessions in our award-winning Forest School.
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Review from Theodora O (Mother of Child) published on 7 October 2021
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Review from Chris H (Father of Child) published on 6 October 2021
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Reply from Carol Clarke, Head of Early Years at Spring Grove School Nursery
Thank you for this lovely review - we take great pride in the level of care in our nursery and in the school from reception upwards.
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Review from J F (Mother of Child) published on 6 October 2021
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The Review Score of 8.5 (8.529) out of 10 for Spring Grove School Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.2 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.329 for Spring Grove School Nursery is calculated as follows: ( (62 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 82 Ratings = 4.329
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.2 Points relating to the number of positive Reviews for Spring Grove School Nursery is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10. 6 Positive Reviews ÷ 10 = 0.6
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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