Bright Horizons Tonbridge Day Nursery and Preschool

29 Pembury Road, Tonbridge TN9 2JB
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9.7 90 Reviews
Bright Horizons Tonbridge Nursery and Preschool offers high quality care and education for children aged 3 months to 5 years of age.

Bright Horizons is proud to have achieved a Gold Award in April 2018 from the Royal Society for the Prevention of Accidents (RoSPA) for the 7th consecutive year, earning them a gold medal.

The Nursery is pleased to be awarded 'Good' in all four areas by Ofsted, April 2018.

A team of experienced childcare professionals helps children to learn and discover through a play while maintaining a secure and hygienic setting in which parents can maintain full confidence.

Children are well prepared to transition to school with the unique Ready for School Programme including Growing Readers, Writers and Mathematicians programmes.

A stimulating outdoor area offers excellent opportunities for exploration and fun for all ages, including the herb garden.

Nutritionally balanced menus are available using fresh ingredients and are prepared on site, while catering for all dietary requirements.
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Care Provided by Bright Horizons Tonbridge Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Naomi (Nursery Manager)
  • Number of Childcare Staff
  • 25
  • Total Places for Children
  • 68
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Tonbridge Day Nursery and Preschool Reviews (90)

Total of 90, showing 41-60
9.7

Bright Horizons Tonbridge Day Nursery and Preschool has a Review Score of 9.7 (9.689) out of 10, based on 15 reviews in the last 2 years. Over all time Bright Horizons Tonbridge Day Nursery and Preschool has 90 reviews.

Overall Experience

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90
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Review from Tatenda (Mother of Child) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am well pleased with the staff at the nursery. The process of looking for a place for my little ones was made easy as the staff took time to answer all the questions that l had, explaining clearly and also taking time to understand us as a family and what would work for us. The settling in for my
little ones was smooth with feedback from son that he loves and enjoys his new nursery which was very comforting to hear.

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Review from Edward D (Father of Child) published on 16 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used the nursery for both of our children, and it’s fantastic. Very high quality of care. Lots of really kind staff who have formed good bonds with our children. The food is very good. It’s extremely well run and organised, communication from the managers who run it is excellent. Wouldn’t hesitate
to recommend!

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Review from Shannon P (Mother of Child) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Teddies has been just brilliant in helping my daughter to settle in.
She started at nine months and instantly bonded to her key carer and it was lovely to watch her development during her time there.
After a lot of thought, we sent our daughter (now 14 months) back to Teddies when it reopened in June
2020 and I’m so glad we did.
She has settled back in so quickly, and her key carer has played a huge role in that.
The team at Teddies are very thoughtful and both on her first day at nursery and her first day back after lockdown, spoke to us on the phone to reassure us she was OK and also provided photos of her day on pick-up which helped massively with our worries.
The manager has also been very patient and understanding with answering lots of questions about the nursery reopening at what must be an exceptionally busy time.
Very grateful to the team for all their hard work and commitment, and would definitely recommend.

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Review from S T (Mother of Child) published on 9 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, the nursery is great. The staff are nice. The management are understanding and helpful. For the majority of the time, everyone is professional, but occasionally this slips. Sometimes I don't always find nappies clean when we get home. Sometimes overheard conversations are a bit surprising from
the staff.
My daughter is happy and content and making friends. Parents are pleasant and friendly.

Reply from Joel, Bright Horizons Support Office at Bright Horizons Tonbridge Day Nursery and Preschool

Thank you for your feedback. We always want to make sure that you are happy with your experience at our nursery, so all of your comments have been passed on to the nursery team.
Kind regards,
Bright Horizons


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Review from O B (Mother of Child) published on 31 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly, we loved the many themed areas/rooms. Management is always available for information and clarification.
Our little one is familiar and close to some of the staff members and finds comfort in their presence when having a rough day. He's being taken care of whenever needed.
We would highly recommend Bright Horizons for little ones, especially for the independent character/skills they promote for children.

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Review from K A (Mother of Child) published on 26 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Teddies Tonbridge has been a fantastic experience so far for both myself and my baby son. The settling in process really put my mind to rest and gave my son the opportunity to get really comfortable with the new surroundings and the baby room staff. We had no problems getting him settled in which was
a big relief for me! I also feel really welcome at the nursery with all members of staff taking the time to say hello and making the effort to recognise me very early on. Bright Horizons come very highly recommended by me.

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Review from A B (Father of Child) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff. Excellent development. Child enjoys her stay. As she does 5 days full time this is very important to us.

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Review from Pri B (Mother of Child) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff. My daughter enjoys spending time in nursery. She is quite close to some of the staff. The learning notes are thorough. Satisfied with the development pace. Suggestion: teaching a foreign language like French/Spanish.

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Review from D A B (Mother of Child) published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are lovely and my girl has always asked to go to nursery. She is very excited and I think that this is what a nursery should be like for children. Was not difficult to settle down, she continued to progress in a relaxed atmosphere. Thank you to all the team.

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Review from A B (Father of Child) published on 3 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Absolutely amazing nursery. My three-year-old girl loves it. She started a month ago and she hardly speaks English but now she speaks the basics and is more confident. Would recommend! The staff are very nice and patient. Thank you to all who takes there time to look alter her.

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Review from Anthony C (Father of Child) published on 3 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great nursery. Little learn staff are fantastic.

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Review from E S (Mother of Child) published on 3 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the care my daughter is receiving in the babies room.
She is doing plenty of art and crafts as well as reading books and playing with toys.
I love having a debrief of what she has been up to during the day in her liaison book.
However, I'd like her to go outside more often. The
staff are lovely and caring.

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Review from Hannah R (Mother of Child) published on 3 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Bright Horizons is a great nursery, my son has been going there since he was 9 months. He has learnt and achieved so much by the staff, supporting and helping the children. I am so pleased with how the staff are, they are great with kids. My son always has a great day, playing and learning etc that
he whines when he has to leave. The whole nursery is kept clean and looked after. The menu is good, the children get what they need with protein, veg, fruit etc. Overall, it is great and would definitely recommend.

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Review from Joanne W (Mother of Child) published on 3 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our son has attended Bright Horizons for a year now and we have always found the staff incredibly friendly, attentive and accommodating to our requests and requirements. Our son has always struggled with drop off and the staff at Bright Horizons have really helped with reassuring us and providing one
on one attention to our son when he needs it.

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Review from Lisa R (Mother of Child) published on 3 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son started at Bright Horizons Tonbridge Day Nursery and Preschool in September and was initially upset about being left. The staff were fantastic in supporting and caring for our son and helping him settle. He now never wants to leave!

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Review from Tim O (Father of Child) published on 10 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A gem of a find for us and our son! We hadn't had much luck with previous nurseries and his previous one had to be shut due to the landlord selling the land. He had really settled in there so we were worried about him relocating.. we needn't have! Welcoming him from the moment he walked in the door
the staff have been nothing but attentive and caring towards him settling in and enjoying himself there. Every parent's nightmare is a child that doesn't want to go into nursery, but every morning he goes running into his room, welcomed by the staff and with breakfast sitting there waiting for him, a huge relief for us.
The staff are amazing and keep us well informed and his daily notebook really helps us see how he gets on and the daily activities he's been up to. A wonderful nursery and can't thank all the staff enough.

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Review from L P (Mother of Child) published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the recent episode of severe weather and heavy snow, I was really impressed by the relatively minimal disruption this caused the nursery. I was able to get my children in for their days as normal.
The staff and management worked really well as a team ensuring parents were kept up to date with
the situation whilst putting the children's safety and welfare as a first priority.

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Review from Laura K (Mother of Child) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has made an excellent start to preschool this year. The transition between rooms was carefully planned to make it as smooth as possible. She loves going in every morning and has made great progress.
The staff are kind and caring, plan interesting activities for the children and create lovely
learning journals. Management is very strong, as is safeguarding.
Thank you for another great year.

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Review from Sarah L (Mother of Child) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We've been extremely happy with the experience and care Teddies has provided for our 3 year old. She has settled in well to each of the stages of nursery, from baby care right through to preschool.
She has thrived from the activities and interaction with the other children and always been well cared
for by the friendly, warm and approachable and professional staff. Thank you!

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Review from Rebecca D (Mother of Child) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel my child is in the safest hands when I drop her off at nursery. The staff are so friendly and always welcome my daughter with open arms.
The food/lunch selections are brilliant and better meals than we may have at home!
The management team are incredibly professional and helpful.

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Current Review Score: 9.7 (9.689)

Overview of Review Score

The Review Score of 9.7 (9.689) out of 10 for Bright Horizons Tonbridge Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.689 for Bright Horizons Tonbridge Day Nursery and Preschool is calculated as follows: ( (129 Excellents x 5) + (41 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 177 Ratings = 4.689

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Tonbridge Day Nursery and Preschool is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 number of registered child places is 13.6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (6)

Top 20 Large Nursery Groups 2019

Recipient: Bright Horizons Family Solutions Ltd

Date: Tuesday 30 Apr 2019 More details

Top 20 Large Nursery Groups 2018

Recipient: Bright Horizons Family Solutions Ltd

Date: Thursday 01 Mar 2018 More details

Top 10 Large Nursery Groups 2017

Recipient: Bright Horizons Family Solutions Ltd

Date: Wednesday 01 Mar 2017 More details

Meet the Team (2)

Naomi

Naomi

Job Title: Nursery Manager

Joined: 2021

Naomi has been working in Childcare since 2003 where she has gained lots of experience working with children from 3 months to 5 years. She started her journey as a member of the bank team at BH Tonbridge, progressing to Room leader of their preschool and baby rooms.

She became Deputy manager in 2013 and transferred to BH Kings Hill in February 2019, staying in the same role. She is now looking forward to leading the team as Nursery Manager at Tonbridge.

She is very passionate about children having fun within a safe environment and reaching their full potential. She is also the nursery Senco and is very keen to ensure any children with additional needs have their educational needs met while working with outside agencies to ensure this is achieved.

In her spare time, she enjoys walking her dogs and spending time with her son.

... Read more
Rachel

Rachel

Job Title: Deputy Manager

Hello my name is Rachel, I have worked at Bright Horizons Tonbridge since May 2009 and am level 3 qualified in childcare.
I love knowing that parents feel safe leaving their child with me and that I am able to keep them safe and cared for through each day.
I worked in the toddler room for a year and a half and then worked in babycare for 8 years where I became room leader then third in charge. I loved working in the baby care room welcoming new babies and families.
In January 2009 I became deputy Manager and help and support the running of the nursery along with spending time with the children in the rooms.
It is very rewarding watching the children grow and develop through their time with us before their next big adventure at school.

... Read more

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